Experience the best in laundry and dry cleaning services at Ship Shape Cleaners, also known as Ying Wah Laundry. With over 50 years of tradition and excellence, our family-owned business is dedicated to providing top-notch service with a personal touch. Our friendly and hardworking staff take pride in ensuring your garments are cleaned and pressed to perfection, all at great prices. From work shirts to delicate items, we've got you covered with consistent, convenient, and excellent service.

Ship Shape Cleaners (Ying Wah Laundry)

I’ve been going to Ying Wah for years. The business has been around for 50+ years. They have great prices and friendly service. They don’t have same day shirt service, actually a few days. But the shirts come out nice and clean and pressed.

Service was great and delivered on the short time I expected. Only thing negative - CASH ONLY business. I don't like that since I don't carry cash. Everything is plastic and iWatch payment. Still 5 stars to me.

I come here to have my work shirts pressed. Excellent! Consistent, convenient, friendly and well priced.

Excellent service with excellent pricing. A good old fashioned Chinese Laundry with Dry Cleaning Services. I highly recommend!

Nicest most hard working owners.  Always takes such good care of us!

Experience the best in laundry and dry cleaning services at Superior Cleaners & Tailors. Our friendly and courteous staff are dedicated to providing excellent service, ensuring that your clothes are cleaned and tailored to perfection. From dry cleaning and alterations to laundry services, we strive to deliver quick and reliable results. Our customers rave about our attention to detail, especially when it comes to alterations, such as adding functional features like zippers for catheter bags. We're proud to offer a clean and welcoming environment, including wheelchair accessibility, making it easy for everyone to take care of their laundry needs.

Superior Cleaners & Tailors

Enjoyed good service here for a while. Then they picked up a sweater for dry cleaning and never returned it. I have proof that they confirmed my pickup request and picked up the sweater (which I forwarded - along with a pic of the sweater - to a manager that I spoke to on one occasion, Jackie I believe) and for some inexplicable reason it can’t be found. Ok, stuff happens. I get it.

But then I spent MONTHS trying to get them to address the situation to no avail. Jackie never called me back despite repeated attempts to reach her. No one else got back to me either. They never found the sweater. And they never offered any form of compensation. They just kept dodging/ignoring my calls and giving me the run around until I gave up hope of ever getting a satisfactory resolution. So now I’m here.

I won’t ever give them my business again. I don’t suggest you do either. To make a mistake is totally understandable. To not own it or fix it and just leave a longtime customer hanging is unforgivable. Don’t expect Superior to deal with any service issues (which will inevitably happen) with professionalism. Because they won’t. However I will say this: the front desk staff always tried to be helpful even though resolving a situation like this obviously isn’t their responsibility.

UPDATE TO RESPONSE FROM OWNER:

To describe our interaction exactly the way it happened, we brought the sweater in after we discovered it had been ruined while in your care. I was handed a slip, the person working took the sweater to be "evaluated" for over a week. Then we spoke with 3 different people on the phone who all gave different responses. Ultimately, we were asked to come in to go over the damage and how it was caused. When we got there, there were several areas of new damage to the sweater, that hadn't been there before. These new areas of "wear", that only showed after a week in the care of Superior Cleaners, were said to be signs that the sweater was pulling and going to be damaged no matter what cleaner cleaned it. While we disagreed (because the instructions from Jenni Kayne clearly state to dry-clean only, which we had several times before with no issue), I questioned the employee who took the sweater in, "if these areas of wear were here when you took it in and would cause damage to the point that this sweater is no longer wearable, why wouldn't you point them out when you examined the sweater upon intake?" The employee laughed and said that the wear may not have been there prior. Which completely contradicts what she had initially said, that the sweater was brought in with clear wear patterns. The sweater is less than year old, you ruined it, own up to your mistakes.

NEVER GOING HERE AGAIN. My fiancée brought her favorite Jenni Kayne sweater here bc she cherished it and wanted to make sure she cleaned it properly. It was returned to us in shreds. We were told that it wasn't their fault. Let me reiterate, we brought a perfectly good sweater that retails over $300 to this professional cleaner, they ruined it, then said we're SOL and it wasn't their fault. Seriously? Horrendous business model for a place that's supposed to specialize it taking care of people's valuable clothing. Unbelievable way to deal with your clients when you absolutely RUIN their expensive clothing. Can't even fathom how it's even an argument. Kick rocks.

I went to Superior Cleaners & Tailors because my washing machine needs fixing and American Home Shield (1 star) partnered with Sears Home Services (0 stars) have yet to visit my home to fix but that's another story. Superior has been my "go to" for wash and fold. Stephanie is phenomenal! She is so friendly and helpful and the shining star during this "no washing machine catastrophe". Customer service is important in any business but when someone greets you with a smile, has so much compassion and care (she folds sheets so tight there's no creases! :-) In a word, she's awesome and I appreciate her and have continued to use Superior because of her!

Excellent service in the dry cleaning and tailoring portion of the business, I have no experience in the laundromat. Always friendly, courteous and quick service! Happy to do business here at such a convenient location.

They did an alteration to my pants they added a zipper so I could put my catheter bag in and out easily. Really nice people they run a great shop in my zipper is working perfectly thank you

Discover the secret to sparkling clean clothes and exceptional customer service at J M S Dry Cleaners & Laundry Service. This highly-rated gem is a favorite among locals and visitors alike, with a reputation for prompt, friendly, and accommodating staff. From delicate vintage items to everyday laundry, their team takes pride in delivering superior results that exceed expectations. With a strong focus on customer satisfaction, you can trust that your garments are in good hands.

J M S Dry Cleaners & Laundry Service

This dry cleaning company is exceptional with customer satisfaction and the staff is very friendly and accommodating. I’ve been using them for years and I am happy with their services. The owners are amazing and friendly. They are hardworking and run the business very well.

Reasonable, very nice work .
Prompt service and very nice customer service !!!!
I live out of town but visit my daughter once a week and I bring my dry cleaning to Southbury as they do superior work!

Excellent service.  Did a great job on a king size duvet.  It was ready when they said it would be and kept informed along the way.  Also very friendly staff.

I cannot say enough good things about JMS Dry Cleaners. We do a weekly drop-off and items are ready on time, always. Payment process is easy and seamless, pardon the pun. Staff is very friendly and takes the "chore" aspect out of the errand. I highly recommend JMS and trust them implicitly with my garments, etc.

Very pleased to find this friendly, local business who did a wonderful job laundering my vintage tablecloth.

Experience the best in laundry and dry cleaning services at New Canaan Cleaners, where a team of dedicated professionals provide top-notch care for your clothes. With a reputation for impeccable cleaning, reliable pickup and drop-off services, and a commitment to customer satisfaction, you can trust that your garments are in good hands. From everyday items to delicate and special-care pieces, the team at New Canaan Cleaners takes pride in delivering exceptional results and outstanding customer service, making them the go-to choice for those seeking a hassle-free and high-quality laundry experience.

New Canaan Cleaners

Zumbach's Gourmet Coffee

Starbucks Coffee Company

Dave and his team are superb! My clothes blankets and seat covers came back so clean and the pick up service is unbelievable . Very polite and friendly , we would never use another cleaners again!

From ‘distressed’ favorite jeans to Tux, these guys are the best!

I have been doing business exclusively with New Canaan Cleaners for more than thirty years.  They go way out of their way to accommodate me.  While I normally like to carry in and pickup, they do pickup and deliver, and have delivered to me on a moments notice in emergency situations.  They are "full" service to include pillows, comforters, leather, wedding dresses, and pillows.  (While they notify all customers by e-mail when their orders are ready for pickup and extend credit, I may be the only one that they bill by e-mail, simply because I asked for it.)

We have used New Canaan Cleaners for year.  They are great at pick up and drop off.  Their cleaning is impeccable.  Service wonderful.  Cannot imagine ever using anyone else.

What a great team and exceptional service. They really know how to take care of your clothes.  Plus they have reliable delivery and drop off is super convenient too.

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Ship Shape Cleaners (Ying Wah Laundry)

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