Privacy Policy

1. Introduction

Dry Cleaners Near Me ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our dry cleaner directory service.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

3.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit a dry cleaner listing
• Write a review or rating
• Contact us for support
• Subscribe to our newsletter

This may include: name, email address, phone number, and any content you submit.

3.2 Automatically Collected Information

• IP address and geolocation data
• Browser type and version
• Device information
• Pages visited and time spent on site
• Referral sources
• Search queries

3.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze site usage. See our Cookie Policy for more details.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent (Article 6(1)(a)): We rely on your explicit consent for analytics and marketing cookies, newsletter subscriptions, and optional data collection. You may withdraw your consent at any time through our cookie settings or by contacting us.
• Legitimate Interest (Article 6(1)(f)): We process certain data based on our legitimate interests in operating and improving our directory service, ensuring website security, preventing fraud, and understanding how our service is used. We balance these interests against your fundamental rights and freedoms.
• Contract Performance (Article 6(1)(b)): We process personal data as necessary to provide our services when you submit a business listing, write a review, or otherwise interact with our directory.
• Legal Obligation (Article 6(1)(c)): We may process your data to comply with applicable laws, regulations, or legal proceedings.

5. How We Use Your Information

We use the information we collect to:

• Provide and maintain our dry cleaner directory service
• Process and display business listings and reviews
• Improve our website and user experience
• Send administrative communications
• Respond to customer service requests
• Prevent fraud and enhance security
• Comply with legal obligations
• Send marketing communications (with your consent)

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Public Information: Reviews and ratings you submit are publicly displayed
• Service Providers: With trusted third-party service providers who assist us in operating our website
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given us explicit consent to share your information

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Your Privacy Rights

8.1 General Rights

You have the right to:

• Access and receive a copy of your personal information
• Rectify inaccurate personal information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

8.2 EU/EEA Residents — Right to Lodge a Complaint

If you are located in the European Union or European Economic Area, you have the right to lodge a complaint with your local Data Protection Authority (DPA) if you believe that our processing of your personal data violates the GDPR. You can find your local DPA at the European Data Protection Board website.

If you are a UK resident, you may contact the Information Commissioner's Office (ICO) at ico.org.uk.

8.3 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your rights

We do not sell personal information. To exercise your rights, contact us at drycleanersnear@gmail.com.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. We use the following third-party service providers that may process your data outside the EU/EEA:

• Google LLC (United States) — Analytics and search services
• Vercel Inc. (United States) — Website hosting and analytics
• MongoDB Inc. (United States) — Database hosting via MongoDB Atlas

Where personal data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission, or reliance on adequacy decisions where applicable. You may request a copy of these safeguards by contacting us.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: