While we are continually working to improve our services, we appreciate feedback from our valued customers to help us better serve the community. We aim to be your go-to laundry spot, where you can rely on clean facilities and a smooth experience. Come visit us and see why we're a local favorite!

The Laundry Spot

Who’s the owner of this place? There’s never anyone there. You call and message through facebook nobody answers.
The dryers do not dry properly on high. Only on medium high. They need to be cleaned up
The washers smell and need to be cleaned. The pictures needs to be updated cause it’s not that clean.
The machine that gives you change took $5 worth of my money and didn’t give me change back.
I thought I was going crazy wondering where the $5 of change went. When I put the money in the machine it would throw it back out. I guess it must got stuck at some point because I only gotten back $15 Worth of coins out of the $20 I put in that machine.
If there was someplace closer I can go to I would. Because going to this laundromat is stressful.
You look at people through your cameras but you never around to help anyone out who needs it.
I would like my $5 worth of coins please.

Thank you

Last night was frustrating because we'd put our wash in and the machine broke while in the middle of the cycle. The laundromat doesn't have an attendant, so they may not be able to fix situations like this right away which can be frustrating.

However, they did double wash and dry our clothes for us free of charge when someone came in this morning for the inconvenience to make sure that they did not smell from sitting in the middle of a wash cycle overnight. They handled the situation very well and we got our clothes back today clean, dry, and smelling great.

Very nice. Very clean! Change machine. Great location.

Welcome to Launderette, your go-to destination for all your laundry needs! Our convenient location is open 24 hours a day, 7 days a week, ensuring you can do your laundry at a time that suits you. Our facility is clean, well-maintained, and wheelchair accessible, providing a comfortable experience for all our customers. We've made paying for your laundry easy and convenient, with the option to use your credit/debit card or the CSCPay Mobile App - no need to worry about carrying quarters! Our large capacity washers and dryers are perfect for big or small loads, and our friendly atmosphere makes doing laundry a breeze.

Launderette

Be prepared to download the CSCPay Mobile App to pay for the laundry. No quarters.

Nice and clean, no broken machines. Love the credit/debit card option on the machines. Absolutely no one in there at 10am on a Thursday morning. $5.25 for the big washer, $2.75 for the small one, $2.25 for the large dryer that gives you 30 minutes. 25 cents per extra 5 minutes. Shopette next door if you don't wanna use the dispenser for $1.50 for detergent and dryer sheets.

No coin needed a this place. Just card or CSC Pay Mobile. You can download the app and pay with your phone.

First time I came here it was a great experience. This time, the price of the industrial size washer doubled in price, and one of the machines after starting, did not actually wash my stuff. Both washers smelled like mildew and making a refund request is hard on base when reception is so low. A major inconvenience.

The Ft Drum Launderette is clean and fully serviceable. Great for PCSing in and out when you don’t have your washer and dryer.

Get ready to experience top-notch laundry and alteration services with a personal touch at The Cleaners & Alterations. Our friendly and knowledgeable staff are dedicated to providing excellent service, ensuring that your uniforms and clothes are treated with care. From hemming pants to taking in waists, our skilled seamstresses are committed to delivering high-quality alterations. With competitive prices and a welcoming atmosphere, we're the perfect spot for all your laundry and alteration needs. Whether you're a uniformed professional or just looking for a reliable laundry service, we've got you covered.

The Cleaners & Alterations

Seriously.
Rank is attached crooked. Fabric beneath rank is pinched and wrinkled.
The pants were hemmed two inches longer in the back than the front
The waist was supposed to be taken in and it absolutely was not.
Embarrassing results from a so-called 'military focused dry-cleaner and tailor'.
Do better.

Edit to include the response, because I'm guessing they think this is a chat section?
Quality insurance is an internal inspection process. It is not up to the customer to make sure you do your job correctly. That is your job. If you do not trust your employees enough to know that they are going to do an excellent job every time, I suggest you find new employees, or retrain the ones you have. Do not blame the customer for not noticing when your employees make mistakes. The fact that you want every customer to do this tells me that you expect there to be mistakes. Blaming the customer for your lack of quality controls is illogical and laughable.

Don’t forget to check your stuff before picking up because they don’t care, they damaged your stuff and never tell you. We came to vacation and took off from bag and see they destroyed my wife jacket’s fur which we just bought 400$.
Now we have to go spend our time to find jacket to buy.
Shame on them

They put comment on my review regarding to contact them for solve issue.
I contact them. They send form to fill to claim but they asked for purchase receipt which in 99% nobody keep receipt for long time unless for major and expensive stuff. We never doubt someone will ask for jacket receipt.
Sounds crazy. No receipt was their excuse to decline claim.
If you will not do anything don’t put answer to review concat customer service for solve problem.

Hands down the best place for uniforms! Their prices are better than other stores I've tried, and the service is top-notch. The girls up front are amazing—super friendly and incredibly knowledgeable about what’s needed and what’s not. They make the whole process easy and stress-free. If there’s ever a mistake or something that needs adjusting, they fix it quickly and without any hassle. Communication is excellent from start to finish. Highly recommend!

Prices aren't any better than off post locations, and the service is worse.  While the front desk employees were pleasant, pretty much nothing else was.   Items were not ready for multiple days past the advertised ready day.   I paid for services that weren't completed. Even though I clearly showed what I needed done and they charged for it.    Rank and badges being sewn on are a gamble if they will be level and / or spaced properly.

Save yourself some frustration and go to one of the many other alteration services off base. At least they rely on quality of work to get repeat customers.  The location on FT Drum survives merely off the convenience of location.

Excellent place to get alterations done either to you uniforms or civilian, the staff is amazing and the seamstress are great, always happy to help as much as they need!
They have great prices as well, definitely give them a try 😊

Laundry 24

I've been doing my laundry here for 3 years; it's the cleanest laundromat in town. Great atmosphere, great drop-off service. They even have a gym attached; you can get day pass and work out while waiting for your clothes to wash or dry. Love this place!

Great place to fulfill all your laundry needs and a 24 our fitness area to work out while you wait, no time is wasted here! I also Love the little kid machines We are getting water filters

Im from out of town but stopped in here to do a load of laundry. This place was impeccably clean right down to the restroom. I was pleasantly surprised and felt I needed to take time to.leave a review

Every time I have gone to Laundry 24 the machines have been well kept and very clean. I never leave with a funky smell on my laundry. The staff here are also very polite and helpful.

Cleanest laundry facility I've seen in years, coupled with a membership gym. Pay by app as well as dollar coins or quarters. A much more clean, spacious facility than most Colonial Laundromats in Syracuse, NY and up to date appliances of all sizes too.

Welcome to Raible's Laundry & Sewing Center, your one-stop destination for all your laundry and sewing needs. Our clean and welcoming facility offers a range of services, from self-service laundry to professional sewing and alterations. With a strong focus on customer satisfaction, our team is dedicated to providing high-quality work at competitive prices. Whether you need a quick alteration or a thorough cleaning, we're here to help. Our wheelchair-accessible facility is open Monday through Friday from 9:00 AM to 7:00 PM and Saturday from 10:00 AM to 4:00 PM, making it easy to fit us into your busy schedule.

Raible's Laundry & Sewing Center

I went in there for measurements for a suit of course I was willing to pay, but they took about 20 minutes to be in the front desk, and as soon as I asked for the measuring service they just sent me to another shop and the other shop did not do the services either.

Excellent  place to go for sewing needs.
She put a new heavy duty zipper in my thermal coveralls I have had for 30 years. Would cost $160.00 to replace them. Ready for another 30 years. Price was right workmanship Excellent. Very polite and friendly. I am a veteran and a senior and recommend Raible's for your sewing and dry cleaning needs.

Surprisingly fast able to make alterations within 24 hours helped me compared to Bradly or PX if you’re in a hurry this will be your best bet to get the proper alternations in time for inspections.

Just a bit further than I’d like it to be don’t get pulled over coming back for inspections.

Great sew shop. Good prices and quick turnaround! Highly recommended.

If I could give a -1 star I would! Terrible customer service! I went for a fitting for my wedding dress, I was desperate for help so that's the only reason why I stayed for the fitting/alteration. Throughout the fitting/alteration there was smart remarks made, but what really hurt me the most was when I was told that I should have gotten a simple wedding dress because it would have been easier to fix. While I was trying it on she was mostly in the back of the store not attentive. I could tell I was bothering her, by her rolling her eyes and making side comments, honestly she didn't want me there. I don't wish this experience on no one specially if your trying on your wedding dress for the first time alone. Wishing this business nothing but success however there needs to be a change is the customer service.

Welcome to Colonial Laundromat, your go-to destination for all your laundry needs. Our facility is open 24 hours a day, 7 days a week, providing you with the flexibility to do your laundry at a time that suits you. We pride ourselves on maintaining a clean and safe environment, with a friendly staff always ready to help. Our laundromat is equipped with large capacity washers, perfect for washing bulkier items like blankets, and we offer ample parking and a comfortable seating area for you to wait while your clothes are being washed. We strive to provide fair prices and a pleasant experience for all our customers.

Colonial Laundromat

I can't think of another. If there is , I haven't found it. When you need clothes washed, this is the place you want. Staff keeps it clean and safe, and prices are fair! ( except the vending machines, plan ahead and bring your own. Otherwise, you will pay an arm for a drink!)

I never come here early morning and now I know why. They need overnight people. I walked into a disgusting mess this morning. Not impressed.

Its a decent laundromat. Closest one to me that has washers big enough to fit blankets and such. Kept relatively clean most times. Enough parking spaces and seating area for you to wait for your wash to be done. Gets crowded during weekends. No AC so does get a bit stuffy during the warmer months with the dryers running. They do put out fans to lessen the heat load a little bit.

Nice and clean and friendly and the price is good for washing your clothes.

Walked in this morning and a homeless man was inside sleeping and there are cameras there. Tried calling to let them know and no answer. Also an elderly woman was in there and you could tell she was a little nervous. Nice cameras that don’t work

Parkview Cleaners

Their hours make it virtually impossible to pick up after work, and should really be adjusted.  The quality is top notch (I commute back and forth from Dallas and cleaners of this quality in the metropolitan areas are pricier).  They pay careful attention to collars and cuffs - for men’s dress shirts that IS the priority.   Laundered clothing timeliness is OK, dry cleaning - not so much.

I could not praise this place high enough. I've given parkview my business before with no complaints, but this was an exceptional visit. The blanket in the picture is what I asked them to fix for me. The reason it's so small is because I cut a corner off of my own 30+ year old baby blanket.  I lost my son and he didn't have his own blanket so I gave him mine for his memorial box.

I asked parkview to fix my crude sewing and I thought they would just re-stitch the sides I tried to put together, but they did something better. They found some material that matched and sewed on a complete new border. It looks like a complete blanket and it repaired the tattered sides that were "intact" (remember, it's over 30 years old).

If I could make a higher than 5 stars or somehow give gold stars, I would. They made me so happy that I almost cried right there in the store. These people care about their jobs and your business. 10/10, would visit again.

I had nearly 20 garments needing alterations and was desperate for help. Amid ball, prom, and wedding season, Parkview Cleaners was as transparent about their workload and the expected timeline for their services as possible. I felt respected and had a strong sense of expectations management for what they could do for me. I was treated with dignity and shown genuine concern and attentiveness. I will definitely be returning.

Claudia
Reading your review I feel that you, maybe, just maybe, continue this self detrimental behavior, and, out of concern for your continued existence, I suggest, maybe, just maybe, with the right professional help you can curtain your behavior, and, maybe, just maybe, there on out, maybe, just maybe, you, God willing will begin to find the pleasure in life we all deserve.
God Bless us one and all

Honestly kind of shocked at the tone I received from the seamstress, I requested that she hem a dress with staining at the bottom (understanding that it would still have visible staining) and she basically wouldn’t do it (fine) but called me and without asking any questions or for clarification started scolding me? Because I made this request. The cleaning side of the house is fine but I won’t be returning because of her.

Welcome to Parkway Laundromat Dry, your convenient and reliable neighborhood laundry spot! We're open 24 hours a day, 7 days a week, to fit your busy schedule. With a range of large capacity washing machines and regular size washers, as well as plenty of dryers, you can get your laundry done quickly and efficiently. Our facility is equipped to handle your laundry needs, and we strive to provide a clean and comfortable environment for our customers.

Parkway Laundromat Dry

4-5 large capacity washing machines ($5) plus 10-ish regular size washing machines. About 10 driers as well (about 7min for each $0.25). A few machines out of order but no issues with the ones we used. Large folding space, baskets, 2 quarter machines (working). There was a dispenser for laundry products like soap, dryer sheets, but it was out of order.

Only had a couple of washers running, most were labeled out of order. We had 2 to choose from so we put out clothes in ( not a huge load ) after a 30 minute wash cycle we went to retrieve our clothes and they were absolutely soaked and soapy like it had not spun out at all. Probably the worst laundromat I’ve been too even outside of our washing troubles. Definitely don’t recommend.

Went to go do laundry and one quarter machine was out of service and the otherwouldnt take bills. First time this has happened but it's an inconvenience none the less. So I went to the other laundromat in town. Do a better job keeping the quarter machines operating.The one uptown is cheaper anyway.

I have used this laundry mat for years off and on. The prior owners were a god send to this establishment. Not a thing out of place always clean. Once the new owner took over it’s been nothing but a decent business. Always dirty. So my reason for this comment today is this! I lost 7 dollars today in the machines. I call to let them know to being hung up on the first time. I called back and waited for her to show up. 40 min no response. I called back for them to put right lie to me. And say she was here . I never left after the second call. Was waiting for clothes to dry.very bad business practice.

Used to go all the time but they raised their prices and some of the washers don't spin out right. They questioned you when about how detergent and clothes you put in, as if you've never washed clothes there before, before coming to check the machine. The best time to go is in the morning because it's dirty at night because people throw their dryer sheets on the floor.
Edit: raised prices again and lower time on dryers! Don't go here. There is another in town, one in Glenfield, one Lyons Falls and one in Port Lyden.

Welcome to The Laundry Room, where cleanliness and customer service come first. Our friendly staff are always happy to help, and we take pride in keeping our facilities spotless and well-maintained. Whether you're looking for a quick wash and fold or a reliable drop-off service, we've got you covered. Our customers rave about our helpful team and the sparkling clean environment, making us the go-to destination for all your laundry needs. Come and experience the difference for yourself!

The Laundry Room

I love this laundry mat! I experienced the best customer service i've received in about 20 years from the staff at the laundry room. Tina was not only helpful but she went above and beyond to help me using the machines and anything i needed. I was lost when I walked in and she made it appoint to come directly over to me for assistance. This was my first time at this establishment and i will be back. Very impressed with how clean it is also. Thank you Tina for making my day with your kindness and attentiveness.

Very clean place and the people are very friendly and willing to help.

I personally like this laundry mat better then the others it's very clean always someone there to keep up with the place only issue I ever had was the bigger dryer doors don't seal too great if ya have a big load to dry the door pops open door prob needs a new seal other then that little thing it's a decent place to do your laundry

Clean as a whistle!

You would think this place just opened for the first time. It’s clean as a grand opening. Every time I come in, I’m just astounded by the level of cleanliness. Thats what you get from a family business. They take pride in owning it and that really shows.

The superior level of hygiene in their laundromat makes me feel safe to fold my laundry on their surfaces. No fear of what unknown filth could be lurking.

The windows are large, the place is well-lit, the lot faces a well-traveled intersection with regular police patrols. This makes me feel safe even at night.

The location is beside a T-Ho’s, a pharmacy, and across from a convenience store. So in good weather it’s nice to walk over for a treat or jolt of caffeine. You don’t have to worry about someone messing with your machines while you pop out for a sec. Usually they have an attendant somewhere on the premises. Look for the neon shirts.

It’s not exactly in the greatest part of town but it’s still pretty safe considering where it is.

Parking lot can be tricky in winter, but that describes most of Watertown right?

The staff is SUPER friendly! I used the drop off service a couple times, and I always get my clothes back exactly how I like them. The first visit took a few extra minutes because they took the time to establish a record of my preferences, but now it's just a simple drop off and pick up later. I'm almost disappointed to be replacing my defective dryer, because it's so much easier to have The Laundry Room do it for me. And, their rates are the best around!

Welcome to Colonial Laundromat, where cleanliness and convenience come together in a friendly and welcoming environment. Our modern equipment and well-lit facility make doing laundry a breeze, and our helpful attendants are always happy to lend a hand. We're proud to be wheelchair accessible and open 24 hours a day, 7 days a week, so you can fit laundry into your busy schedule. Whether you're a local resident or just passing through, we invite you to experience the comfort and efficiency of our laundromat.

This laundromat has become a serious health and safety risk. I have found used needles inside washers and dryers multiple times, and I have seen people using drugs inside the restroom. Even worse, the toilet paper and sink area are often stained because people appear to be cleaning syringes and blood in there.

This is completely unacceptable and extremely dangerous for paying customers—especially families with children. There is no staff supervision, no visible cleaning routine, and no concern for customer safety.

Management needs to step up immediately: install cameras, have staff on-site, clean and sanitize regularly, and prevent drug activity on the property. Until then, I do NOT recommend anyone use this place.

Clean, reasonable price, and most importantly really good service. I had a prior knee injury and was struggling to carry my laundry bags. The man working there (possible owner) offered to help me, and carried my bags to my car. Incredibly kind and something I won’t forget. Thank you!

One of the challenges of #vanlife is that I don't have a laundry so I find them as I go. This week's stop was here and it was very good. Well lit, clean and plenty of easy parking.

Clean and efficient, they have some very large washers and I was able to put all my stuff in just one. Not much to do while waiting but they do have a table to sit at and some benches. A half hour, then it was time for dryers. I split into three which makes it all go a lot faster. As things dried, folding and stacking before taking it all back out to the van to put it away.

It's not cheap but I thought the prices were decent. Everything worked and there was enough room for folding on a clean table. I'd use this place again.

Nice machines and at least they use cards. Unfortunately the customer base makes me go elsewhere. The parking lot seems to be a hangout and ill pass sitting in my car the entire time.

Very clean laundromat with modern equipment. Attendant was very helpful.

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