At Waters Dry Cleaning And Laundry, we strive to provide a convenient and reliable service for all your laundry needs. Our wheelchair accessible facility is open from Monday to Friday, 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM, making it easy to drop off your clothes at a time that suits you. We aim to deliver high-quality cleaning services, and when we get it right, our customers appreciate the care and attention we bring to their garments.

Waters Dry Cleaning And Laundry

This business is a perfect example of how not to run a customer-facing service. The young woman at the front desk was glued to her phone, dressed like she just rolled out of bed, and gave off pure “don’t care” energy from the moment I walked in. She lost items from my order, didn’t bother to look for them, and her only response to every question was “I don’t know.” No manager, no follow-up call, no solution — just indifference. If this is the level of care they show customers, it’s no wonder things go missing. I left more frustrated than when I came in. Go anywhere else if you value your time, money, or clothing.

This place is on so many levels unprofessional and unreliable.DO not take your clothes to any of their locations. I took my husband's new suit to one locate and was no aware that my items were going to a different location where there was a fire. And only his shirt was returned to me. But the suit jacket and pants was never recovered.And before I knew anything about the fire. I also drop off my dress blazer it was also damaged by the fire. So I didn't want it back.So I was giving a number to call to get reimburse for the suit and the Blazer jacket. And now that person no longer works for them and now they're giving me the runaround about my money being paid back to me. Stating that someone will get in contact with me as soon as the insurance policy comes in. So not true I haven't heard anything back from them and this has been since July 21st 2025.

When you can get your items back, they do a nice job.  Tough to catch them open, and onetime we had to wait as they were not able to operate the equipment.

I brought my child's ROTC uniform here to be dry cleaned.  As any parent knows these uniforms get inspected more than 1x/week!! My son's uniform was completely intact when I brought it to the dry cleaners.  I picked it up.  We opened it to bring into the school and the bottom back of the Service jacket, hemming was undone from one end to the middle. So I called and explained what happened.  The staff said they can send it to alterations which could take 2 weeks and I would have to pay. They said they won't do a refund.  They said they wash 100's of ROTC uniforms and this has never happened and the jacket must have been defective.  I have taken this uniform to be dry cleaned several times at another place and never had an issue.  Not only does it get inspected at school but I also inspect it to make sure it is clean, no wrinkles, etc... There was no issues with the hem in the jacket or any other article of clothing.  First and last time I will use them. And why would I pay for alterations to be done from a company that caused the damage in the first place.  I'm disappointed that people do not take the same care of other people's belongings as maybe they would their own. These uniforms are not cheap, these uniforms are worn with pride, especially being a military family for many generations.  And for staff to act as though the clothing item was defective prior to me bringing it,  is absurd.  Why would I want to cause more damage....just to pay more money to fix it. Think about that!!!

Lost 2 of my best shirts and no one hasn’t contacted me or even tried to make it right. I have nothing good to say about this business except they lost my stuff and now can’t get a straight answer from anyone. Use a different cleaner other than these people. I give them a
Zero out of a hundred.

Experience the best in dry cleaning with Garrett Dry Cleaning, where professionalism and exceptional service come together to provide you with a seamless and satisfying experience. Our team is dedicated to delivering top-notch results, ensuring your garments look their absolute best. From delicate items to bulk cleaning, we handle every piece with care and attention to detail, striving to exceed your expectations. With a strong commitment to customer satisfaction, we pride ourselves on our friendly and knowledgeable staff, ready to assist you with all your dry cleaning needs.

Garrett Dry Cleaning

I really appreciated the professional dry cleaning that was done by the staff of Lexington Dry Cleaners affiliate, Garrett Dry Cleaners in Beaufort, SC.  My slipcovers look brand new again and my laundered king-sized linen comforter was perfect.

I had a king goose down comforter cleaned.  It’s hard to find someone to do this.  The woman who helped me was very kind and knowledgeable.  The comforter looks great.  I highly recommend.

Customer service...outstanding.
Delivers when said or earlier.
Good cost relatively speaking...
I do recommend to everyone

My daughter's jacket was muddy from falling after a big rain. I didnt think it was savable, I was wrong. Garrett Dry Cleaning had it looking brand new! Thanks so much! Happy holidays!

Great experiences with Garrett Dry Cleaning. They take good care of my shirts, lab coats and dry cleaning. They are unfailingly friendly and helpful. Totally reliable. Good people - highly recommended.

Waters Dry Cleaners & Laundry is a convenient and accessible laundry destination, open to serve you from Monday to Saturday. With a focus on providing a welcoming environment, our facility is wheelchair accessible, ensuring that everyone can take care of their laundry needs with ease. Although we've faced some challenges in the past, we're committed to learning from them and moving forward to provide better service to our community.

Waters Dry Cleaners & Laundry

I’ve taken my dress shirts to Waters for 10 years. Their cleaning warehouse  burned down in June, and I haven’t heard anything from them or been compensated for the loss. Despite repeatedly going into the store, the employees call the corporate office when I’m there and inform them that I’m there. They promise to get to my reimbursement soon, but I haven’t seen any progress. These guys are horrible.

Sign says closed.  Should be! Terrible Do not go there. Can see many clothes inside, but these people will probably n never get there items. SAD

I'm just fed up. I've been using this place for 2 years and our dry cleaning is NEVER done when they say it should be. They also advertise alterations but guess what... The seamstress is NEVER on site. Go figure. I'm over it. After all the items I have surrendered to them, half come back with speckled stains that they claim were there before, the rest is late, late, late. No worth the frustration!!!!

Hope you don’t plan on wearing the clothes you take here again. Took a dress to get dry cleaned. Covered in stains when picked up. Still waiting for a refund. Wish I would have known. Could have ruined the dress for free.

very sad of the bad attitude in customer service

Experience the convenience and reliability of Waters Dry Cleaning & Laundry, where you can trust your clothes to be cleaned and cared for with precision and attention to detail. From delicate dresses to everyday garments, our team is dedicated to providing top-notch service with a personal touch. We understand the importance of looking your best, and we're here to help you achieve that with our expert dry cleaning and laundry services. Whether you're in a hurry or just need a reliable spot to get your clothes cleaned, we've got you covered with our convenient hours and wheelchair-accessible facility.

Waters Dry Cleaning & Laundry

What an incompetent business. I went 5 times trying to retreive a white coat. They were either closed or couldn't find the item. My daughter went this morning after work and finally got the coat. Now the matching belt is missing! I called and the  "person" who answered thought it was funny. "We have a lot of stuff back there". The shoddy manner of this business is unbelievable.  The "manager" hung up on me previously when I was trying to find out when they would be open. I am on my way back to town (20 miles) and I will stand in that business until they give me my belt. If there are any other avenues to take to spread the word about this shady business, I will do it. This has been a nightmare. This is a very nice coat from Abercrombie & Fitch. Beware of this slipshod disaster of a non business. BTW, the owner brags about it being veteran owned.Veteran of what? Scams????? Jack Higgins is the current owner who hides from customers.

I feel it is important to write this review not based on the business but because of an individual I just spoke with at Tucker Dry Cleaners in Beaufort.  I have a dry cleaning business in central Ohio and we specialize in wedding gown services.  I have a client getting married in Beaufort and I was researching possible options for my client to have her daughter's wedding gown steamed/pressed before her wedding later this month.  I called Tucker Dry Cleaners and spoke to Diana.  She was knowledgeable, helpful and wonderful to speak with.  I will be calling the company tomorrow to speak to the manager, but Diana is a wonderful ambassador for Tucker Dry Cleaners and I wanted to let you know!

During a trip to Beaufort for a wedding I needed some dresses pressed. I dropped off and I was able to pick it up the next day. They even have a drive-thru for pick up and they offer a military discount. 5 stars from me!

I have used Tucker’s for 20 years.  I have always been happy with their service.  When something goes wrong, they make good on it.  Because the front desk is usually staffed with part time workers, they have had some duds, but also some great ones!
I think they are the best in town- and use environment-friendly products.

Took my garment to this establishment to have some unknown stains removed. When i picked up the garment the same stains were there, along with a note that states sorry we tried but could not remove the stains. So I got my item back in the same condition and still had to pay full price. When I called and spoke to the manager she states that yes I still have to pay full price because they tried to take the stains out. I will never go back to this business and will not recommend them to anyone.

Experience the ease and convenience of Oxford Cleaners, where good customer service meets exceptional cleaning results. Our friendly team is dedicated to making you feel valued from the moment you step in, providing a stress-free experience that will keep you coming back. With a focus on courtesy, speed, and quality work, we strive to exceed your expectations and make your life a little easier. Whether you need a quick press or a deeper clean, trust us to get the job done right.

Oxford Cleaners

I found this fabulous place and could not be happier. They are all about good customer service. You know when you enter that you are a valued customer. My first visit and I will be a regular customer of Oxford. They did not just fill out a form and take my cleaning. They gave me a business card with the manager's name and phone number, they offered alterations if needed and they were proud to have been voted the best dry cleaners in SC!!! I was very impressed! Thank you Oxford Dry Cleaners! See you soon!

The seamstress does not know how to handle uniforms. It will cost you more to get your uniform corrected after she ruins it because they will cut up your patches and apply them with stitching that is messy, irregular, and very visible. Not professionally done at all! Careful!

Hands down the best cleaners I’ve ever utilized. They’re extremely courteous, super fast, decent priced, have a drive thru and most importantly they do great work. I’m gonna miss this place when i leave but if im ever in Beaufort again this will be my place. They check every box

Needed a shirt pressed. It came back perfectly exactly when promised and at a reasonable price.

Took a suit in showed them the spots, did nothing to take out the spots. Won’t be coming back

At Superior, we strive to provide convenient and reliable laundry services to our community. Our goal is to make doing laundry as easy and stress-free as possible, and we're committed to getting your clothes clean and back to you when you need them. We're proud to offer a wheelchair-accessible facility, making it easy for everyone to take care of their laundry needs. While we haven't always met our high standards in the past, we're dedicated to learning from our mistakes and providing the best possible experience for our customers.

Superior

I brought in a tux on a  Tuesday to be dry cleaned. It was promised back that same Thursday. Went to go get the tux on Saturday for an affair that my husband was attending that night and they were unable to locate the tux. The person behind the counter working at the Hilton head Island superior cleaners really was not all that concerned about the loss of my tux. There seem to be no sense of urgency on her part. She even invited me back to the area where all the dry cleaning was being stored and said that I could look if I wanted to.

My tux was finally located about 3 1/2 hours after I initially left the dry cleaners.  No exclamation as to what happened, no offer to help me get my dry cleaning, nothing. I would’ve had to drive 30 minutes back to pick it up. No offer to comp the dry cleaning no offer to bring it to the superior cleaners closer. Finally went to go pick  up my dry cleaning and was told I had to pay. I expressed my distaste for the way things were handled and felt that I did not need to pay. The lady behind the counter, the same lady from Saturday, said the manager said that I had to pay for the service which was the dry cleaning.  I asked for the manager and the owner to call me. I have yet to get a call from either of them so that I can speak with them about the unprofessionalism of their worker, the lack of their customer service, the safety issues that their workers allow their customers to be in by going to look for their own dry cleaning, and lack of a deadline that this company seems to have.

Obviously they don’t care about customer service or inconveniencing their customers at all. I will never use them again and will not recommend them to anyone.The sign out front says new ownership better specials better prices… If this is a new ownership if I were the owners I would go ahead and sell now why they still have a chance.

If there were a "zero" star, I would use this.  Completely ruined my husband's tuxedo shirt by pressing the pleats wrong and shirt came back with a stain that wasn't there when I brought it in.  Pointed it out when I went to pick it up and they resubmitted.  Shirt came back with pleats pressed even worse and stain was still there.  No refunds--credit only which I will never use.  Sent to Door to Door and they fixed all the problems and were cheaper by almost $2.  Sent an email to them and they never responded.  Will never use again.

I frequently use dry cleaners - 1 to 2 times per week.  I made the mistake of choosing Superior Cleaners while on vacation in Hilton Head.  They completely ruined one shirt - refused to reimburse - and the others looked as if they had aged years.  I should have believed the other online reviews about Superior Cleaners.  Look elsewhere if you need a dry cleaner in Hilton Head.

They tell you same day cleaning is on the same day and to pick it up at five but when you show up at five they're closed

Very convenient, My clothes are done the way I like them.

Welcome to the Bubble Room Laundromat, your one-stop shop for all your laundry needs! Our state-of-the-art facility is open 24 hours a day, 7 days a week, ensuring you can get your laundry done at a time that suits you. We take pride in maintaining a clean and comfortable environment, complete with vending machines stocked with drinks and snacks to make your experience even more enjoyable. Whether you're a local or just visiting, we're here to provide you with a convenient and reliable laundry experience. Come and see why we're a popular choice for laundry services, with many of our customers returning time and time again.

Bubble Room Laundromat

First of all you have to use quarters. For an $11 load of laundry it took $8.75 worth of quarters and then stopped accepting quarters. There’s no way to get your money back and there’s no one to talk to that works here.  So therefore, I had to take the clothes out of the washing machine and start over and pay another $11 for a different washing machine.  Do not go here.

This laundromat is awful!!  I put in $5.75 for a $7.00 load of laundry and it wouldn’t accept any more money but it wouldn’t return my money. Then went to another machine and the same thing happened but it accepted $6.00, then wouldn’t take the $1.00 balance. SO I lost that too. I lost $11.75 and of course I can’t get in touch with anyone. STAY AWAY FROM THIS PLACE!!

Rip off! The place is joke. Small load of laundry is reasonable at 4.50 if you can find a washer that works. The dryer is…get this…0.25 cents for TWO MINUTES! A complete rip off! I travel all over the country for work and regularly use laundromats and I have NEVER seen this level of greed. I came once, I will NOT be back.

Very clean and vending machines are always stocked with drinks and snacks. I've been doing laundry here for about 3 months, and have had mostly good experiences.  The newer washinf machines at the front of the laundromat regularly eat your quarters, but the employees are always super helpful and make sure you get your money back.  I've asked at least 4-6 employees for the wifi password, and none of them could provide it. There is ZERO signal in the building, so providing that to customers would be really helpful and

I go to laundromats all over the country as I travel. Though in previous reviews by others, they made some negative remarks, my opinion differs slightly from theirs. All the machines worked I had no problem with them.  There were plenty of machines and when I went it was not very busy. My was cycle was 23 minutes, the dryer cycle was 20 minutes, my jeans we almost completely dry except for a bit of dampness around the waistband, if I would have added a few more minutes, I think they would have been completely dry.  Most of the people in there we're working class people like me just doing their laundry.  The facility has some wear but nothing that discouraged me.  It is located in a kind of industrial area with a few apartment buildings here and there. Across the street there was a strip mall which I believe had a grocery store in it.  In my opinion, though the building is a little older / showing some wear, I would say for convenience, it meet the need.

At Clothes Press, we strive to provide high-quality laundry and dry cleaning services, with a focus on attention to detail and customer satisfaction. Our experienced staff is dedicated to ensuring that your garments are cleaned and pressed to perfection, and we take pride in our ability to handle delicate and special-care items. While we may not be perfect, we appreciate feedback from our customers and are always looking for ways to improve our services.

Clothes Press

I took two sets of draperies in to be cleaned. There are now snags all over each set. IF they cleaned I can’t tell.  The spot that I had them mark on one panel looks like it wasn’t even touched. They are now ruined!

Be sure to inquire regarding prices. Over $6.00 per shirt and $8.00 for pants with a week or more for cleaning. Should be same day for these prices. Not at all worth the cost!

I took two suits that had to get dry cleaning I was going to a wedding in New Jersey The price was fair to quality of the work was outstanding and they were there when the guy said they were done very nice friendly people

Terrible ! They destroyed both my outfits. My skirt shrunk and my dress is as good as garbage. No concept of costumer service.  The staff is rude and simply doesn't get it.

They have torn several shirts of mine, and their dirty pressing machines have left stains on my shirts that were not there when I took them in. Three out of five shirts always come back with a little card saying they couldn’t clean it for this reason or that. Hard to understand how they are still in business.

At Waters Dry Cleaning And Laundry, we strive to provide a convenient and accessible laundry experience for our customers. Our facility is wheelchair accessible, and our staff aim to deliver high-quality cleaning services. Although we have faced some challenges in the past, we are committed to learning from our experiences and improving our services to meet the needs of our valued customers.

$400-$500 worth of brand new suit pieces lost or damaged in a fire over the summer. I gave them 3 new suits to clean and after a week delay they finally returned 1 piece from each different colored suit (wasn’t even returned a full set) and the other 3 pieces gone. I’ve tried contacting over and over about a reimbursement but Jessica left the company after the whole issue and gave me a generic company email that no one responds to. I used Door 2 Door for the first time last month and they are fantastic people.

Horrible! Don’t waste your time and money!
1. They have lost over $500 worth of my laundry.
2. They will not give me the owner’s phone number to resolve, I repeatedly ask how they are going to handle the situation and they shrug it off that they have not had a chance to talk to the owner. This approach of theirs is disgusting.
3. Horrific customer service, rude, couldn’t care less.
4. They issued me a credit for three of the items missing, but it does not come close to the $300 that I spent to purchase on those clothes. I have now made the decision not use them again and they will not issue me the balance of my credit.
5. And yesterday was the final straw when they would not let me drop off laundry because they were short staffed.
6. I often spend over $400 a month to have my clothes professionally laundered and this company does not deserve my business.

Awful service.  The two so called female employees are rude.  They have failed to be  device oriented.  They are late on returning cleaned items by more than a week.
The red headed human is rude.
No sympathy for the clients whose items are late.
They threatened to call the sheriff if I did not leave, simply because I voiced a complaint.
Most businesses would be embarrassed to have to call the po po.  Not them   Very creepy he/she threatening people with police arrests.

They have had the sheriff there over ten times because of late issues and poor service.
Tells you a lot about the owners, employees and their service.  IT SUCKS!

Worst service ever !
The experience and unprofessional behavior is disgusting.

Nothing is done on time and the two ladies who work there are unapologetic for their rude behavior to the customers.

They have had such a bad reputation over the last 6 months that the County Sheriff has had to come out to settle issues between customers and the workers.

That speaks volumes that the Sheriff has been called to that location over dozen times.

Never use them, they are terrible people and their service is awful

Stay away from Waters.  They lost my suit jacket I dropped off 10 days ago.  They told me it’s not lost, sometimes it can take 3 weeks to get dry cleaning back.  I wish I had my suit for a wedding I am attending but I don’t think I will.

At Superior, we strive to provide a welcoming and reliable laundry experience. Our goal is to deliver high-quality service, ensuring your clothes are cleaned and cared for with attention to detail. We appreciate your feedback and are committed to continuous improvement, aiming to exceed your expectations with every visit. Our wheelchair accessible facility is open Monday through Saturday, offering a convenient and accessible laundry solution for our community.

Worst cleaner EVER! Took advantage of their Thursday 20% off sale. They took advantage of me! Clothes came back with serious body odor and stains that were not there when I dropped them off: Someone had worn my clothes! Charged me $80 to get my clothes out of jail. Now I have to pay again for someone else to clean them. David, the Manager, will not return phone calls or emails. I am disgusted.

1st visit dropped off 7 shirts that came back very wrinkled and the sleeves weren't even folded over in the front to help maintain shape.  Pricing was way too much for the service provided.

Service is consistent and very good. Clothes are always ready on time and I've never had a spot they couldn't clean.

Great service, great owner, great alterations & always on time. Wonderful people got to love them. ❤️❤️❤️😎☮️

Terrible excuse for a place of business. Ruined a brand new shirt and will not pay for it. Lost my business for good.

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Waters Dry Cleaning And Laundry

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