Experience the pinnacle of cleanliness and customer satisfaction at Crown Cleaners, a trusted and reputable laundry facility. With a proven track record of delivering exceptional service and outstanding results, Crown Cleaners has earned a stellar rating from its loyal customer base. From the prompt and courteous staff to the meticulous attention to detail in every garment, you can trust that your belongings are in good hands. Whether you're looking for reliable dry cleaning, pressing, or laundry services, Crown Cleaners is dedicated to providing top-notch quality and unparalleled convenience.

Crown Cleaners

We always have a wonderful experience with Crown! The turnaround time for comforters is the quickest I’ve found, and their pricing is very reasonable. I’ve also trusted them with important items like my wedding dress, which they preserved quickly and at a great price. I highly recommend them for quality, reliable service.

Awesome service! Shirts and pants are perfect and have been since I started using them maybe 4 years ago. Never a delay in return. In fact they usually have them done before the time they tell me it will be. Also, Super friendly staff who always somehow remember your name. I recommend them to everyone here in Ankeny.

I had a favorite corduroy jacket cleaned and was very pleased with the appearance of the jacket when I picked it up.  I was also impressed that it took only a few days to have the jacket cleaned.   I left a king size comforter to be cleaned next and I have full confidence that I will be pleased when I pick it up!
I have now picked up my king sized comforter and am so impressed by the 'extras' that Cardinal Cleaners include.  My comforter was returned in a plastic carrier that includes a handle so that it can now be stored safely and cleanly and protected.  Wonderful!

Great customer service great group of people that work the front counter. I’m always satisfied with my clothes. They do a good job cleaning and pressing them dry cleaning them. Keep up the great job that you guys do on a daily basis. Thanks.

We've been using Crown Cleaners for years now....
- honesty & integrity is number one in our mind.
* Left a very expensive key fob and keys in which we were contacted immediately!
* Friendly, prompt, service with a smile.

Victoria Cleaners is a convenient and reliable laundry destination, offering a wide range of services to meet your cleaning needs. With a friendly and helpful staff, this cleaner strives to provide excellent work and quick turnarounds, making it a great choice for those looking for a trustworthy laundry solution. Although some customers have experienced issues, many have praised the staff's kindness and the quality of the work, highlighting the potential for a positive experience.

Victoria Cleaners

My $700 drapes are ruined and Victoria Cleaners is non-responsive to the issue.  They are basic dry clean only drapes that we took in for a routine cleaning.  They shrunk 12 INCHES and now the drapes and liner are completely mismatched.  We hung them up immediately after pick up and discovered the obvious issue.  They were still damp and wrinkled too!  We immediately reported the problem, they did not reply, a phone call went in to the manager, followed by emailed photos of the damage and proof the drapes were fine before.  We haven’t received any acknowledgement from the store.  This is not a small issue.  Who would just let a mistake go that costs $700 to replace???  Save the $200 and try your luck at the laundromat! Filing a complaint now.

Always helpful and kind!  I only wish they would redo the exit from the pickup area.  I’ve hit those rocks and causes bad damage to car.  Cannot see the curb after picking up clothes.

My experience was terrible. They put rust colored stains on my white drapes, and when confronted about it, told me it was my word against theirs. The manager told me they were going to send my drapes to a "lab" to have the stains "tested" to see if it was something they did to cause the stains. When my drapes were returned- the rust colored spots were not addressed. I had to ask the manager the status of my drapes to finally get them returned to me. He told me he was sitting on them and shouldnt have been. My saga started the middle of April and i did not get my drapes back until yesterday. No one contacted me to tell me they were available for pick up. I will never use them again. Poor service, terrible work, rude.

Missed self-imposed deadline twice, did a horrible job, then failed to follow through on making it right. Will NEVER go back, and will always tell people to avoid at all costs.

This place is awesome. Good prices, great work (they even make small repairs when I ask) and quick turn arounds -- weekend hours are a little wonky, but accurate as posted!

Executive Cleaners

Please update your posted hours. On your door in 2 locations you list Saturday hours as 8am-2pm. You were closed at 145pm when I came to get my order.

They were absolutely exceptional! I needed to get a small button fixed and they did that with no charge! They absolutely made my day! The woman working there was so kind and really helpful. I will definitely be coming back.

Very disappointed! No stains got removed and the person at the counter had the excuse that now that I have been charged, there cannot be any refund!!

Alicia is wonderful. She has let me know the specifica on how the dry cleaning works.

In response to Abdul -- I have been frequenting this location for over 3 years now and the "Joe" you are referring to left this company before I began coming to Executive Cleaners. I know the current manager at the Urbandale store has never laundered a sweater/pullover shirt of mine unless the garment specifically says "Do Not Dry Clean." She is very attentive and genuinely listens to customer requests. Unfortunately, there are people that bring in clothing that was previously damaged elsewhere and try to get the items replaced or want store credit, etc. I'm not insinuating that you were, I'm just trying to convey that procedures and staffing have changed from several years ago, and this review is really no longer relevant. In my experience since 2019, if there is ever a question or concern, I have found it is appropriately addressed and resolved at this specific location.

Experience exceptional laundry and dry cleaning services at Victoria Cleaners, where quality and timeliness meet exceptional customer care. Our dedicated team is committed to providing top-notch service, ensuring your garments are treated with the utmost care and attention to detail. Whether you're looking for a reliable spot to clean your everyday clothes or delicate items like designer jeans or suits, we've got you covered. Our goal is to make your experience with us nothing short of excellent, so you can trust us with your laundry needs and enjoy the convenience and peace of mind that comes with it.

They're always timely, great quality, and easy to work with. Out of the many places I've been to this is the first one that I believe that they couldn't do any better than they are.

This place is amazing. After reading really scary reviews from other local dry cleaners, I decided to drop off my designer jeans here. These are my favorite pair (and most expensive haha) pair of jeans. I just picked them up today, and I  not be happier with how they come out! If you’re worried about dropping off an expensive piece, don’t be, this is the place to bring your clothes! So happy I found them!

Very helpful staff! I needed a suit jacket and pants dry cleaned quickly, and after dropping off the items around 7 am, I got a text around 5 pm to let me know they were ready for pickup. They looked perfectly cleaned and the price was very reasonable. Same day pickup for dry cleaning was a life saver. Highly recommended place!

Shawn and staff are amazing to help out with us when we needed an item done on a pinch timeline! Super helpful, cordial, and willing to be flexible. Thank you thank you!!

I dropped off a suit in the morning and it was done in the afternoon. My grandson looked at it and said it is perfect! Prom night will be fun. It's his senior year. THANK YOU SO VERY MUCH!

At Plaza Cleaners, you can trust that your delicate and specialty items are in good hands. With a focus on quality and attention to detail, our team is dedicated to providing exceptional dry cleaning services that will leave your garments looking their best. From wedding dresses to suits and everything in between, we take the time to understand your unique needs and provide personalized care to ensure your items are cleaned to perfection. With a reputation for excellent service and a commitment to customer satisfaction, you can rely on us to get the job done right.

Plaza Cleaners

I took my Callisto Home comforter to Plaza Cleaners. It is viscose and must be dry cleaned only. I explained this to the gentleman at the counter. He told me it would not be an issue. It has been dry cleaned before at a different drycleaners. When I picked up the comforter it stank of detergent. The quilting looks awful and has shrunk 15”. Please do not take your quality dry cleaning items here. Plaza Cleaners will ruin them and offer no excuse, apology or compensation.

Pictures below show the care tags as well as the comparison in size and finish to the identical replacement comforter.

This is a place I recommend for dry cleaners, the lady working there is a great person, the turnaround time is good, and I'd definitely come back to drop off my suit for a dry clean again in the future.

I took a bridesmaid’s dress from the Greenfield Tornado and asked they do their best.  The dress looked as if it had been stomped on with work boots & then rolled through the grass to stain it.  It was returned in pristine condition.  It looked like new.  I tried to tip the woman. She refused.  It was her gift to the tornado victim.  Remarkable workmanship.  Remarkable woman.

They were advertised as same day pick up and I needed my suit done by the next day, but since covid it's been so slow for them she told me it will be ready in 4 days and I was like oh no,I have a wedding the next day and said no one in town couldn't get it done that soon. She offered to get the suit I needed done the most within the next 3 hours and would finish the rest of my clothes on Tuesday! What a lifesaver! She's such a sweet lady, definitely has my business for life!

Plaza Cleaners did a great job cleaning my bridesmaids dress! They provide extra cleaning on grease stains and gave me a larger garment bag to protect my dress. I recommend them to anyone wanted to support local for a great value! Can’t be beat!

Experience the best in laundry services at Leo's Laundromats, your neighborhood's go-to spot for all your cleaning needs. Our state-of-the-art facility is always open, 24 hours a day, 7 days a week, ensuring you can get your laundry done at a time that suits you. Our friendly and helpful attendants, like Adriana and Ms. Kim, are dedicated to providing you with an exceptional experience, from our wash and fold services to our large capacity washers and dryers. We pride ourselves on our clean and welcoming environment, making your laundry day a breeze.

Leo's Laundromats

Got wash & fold service for a week of clothes. Everything was done in an hour and I recieved a call when it was done, which was great. The attendant was very nice, but my clothes were folded poorly and I was missing a sock from 2 pairs, a short pair and a long pair. I wish the attendant told me about it, but instead she folded the shorter sock into the longer sock as if to hide it. Won't be going back.

Adriana is the best employee at Leo’s laundromat. Really nice and friendlyAnd listens to Customer’s needs, Thank you!

Nice place. Many large washer and Dryers.

Ms. Kim is very nice and helpful with any questions I have and she went beyond to make my time there enjoyable

Not my regular laundromat, but it was very nice to see another Leo's so clean! Love this laundromat! Andrea was great.

The Laundry Place

Today's experience was great. I use the app on my phone to start the machines and it worked well. The bathroom was clean and smelled good. The machines were clean and shiny. The worker was mopping the floors real good with a smile.

Honestly, I was skeptical at first coming here, but was blown away! The building was nice and clean, the machines worked great, everything was reasonably priced and I plan on coming here again! Highly recommend to anyone looking for a place to do their laundry!

Emily at Merle Hay The Laundry Place: A Bright Spot in My Day!
I wanted to take a moment to specifically praise Emily, who works at the laundry place on Merle Hay Road in Des Moines. Every time I visit, Emily's customer service skills and fantastic personality truly stand out.
She's always incredibly friendly and welcoming, making what could be a mundane chore a much more pleasant experience. Emily goes above and beyond to be helpful, whether it's answering questions about machines, assisting with payment, or just offering a kind word. Her positive attitude is infectious, and she genuinely seems to enjoy helping customers.
It's rare to encounter someone with such consistent cheerfulness and professionalism. Emily is a real asset to the Laundry Place, and her excellent service makes a difference!

Ambriella was a sweet heart! She held the door open with my full hands and keeps the place clean. Her mop smells clean and not used from the night before. Keep up the great work!

One large wash 9 dollars. Dry 30 minutes 2.50 because the machine only gave me 15 minutes had to recharge 2.50 again. Looked at my bank account it was charged 20 dollars?

Clean Laundry is a modern, well-maintained facility designed to make doing laundry a breeze. With friendly staff and a welcoming atmosphere, you'll feel right at home as you take care of your laundry needs. The facility is wheelchair accessible, ensuring that everyone can easily use the services. While we're always looking for ways to improve, many of our customers appreciate the convenience and efficiency of our laundry services, including the option to pay using an app, making it easy to manage your laundry routine without the hassle of coins.

Clean Laundry

Barely any water in the washing machine.  The app wouldn't work, the card machine wouldn't work. Trash all over the floor andddd I couldn't use the bathroom JUST TO WASH MY HANDS because it's for customers only- even though I just paid 5 dollars to get my clothes a little wet.
Yep, like I thought. My clothes were not clean when they were done. They still even smelled and had dirt. It was not overloaded either. What a rip off!

I had some laundry that needed to done quickly.  Most places don't do wash and fold on Saturdays.  They were quick and everything was clean and nicely folded. I would definitely use them again

I’m very disappointed after my experience here today. My apartment’s dryer is out of service so I went here for laundry. VERY expensive for only 25 minutes of wash time and you can’t even use your scent beads.. the “one hour” is total bs. I had to restart the dryers multiple times for my laundry to be dried.. very annoying considering that is why I’m here. I left with one load still damp because I had just had enough. There’s a sign that says “no refunds, all sales final” I felt this was a total rip off for a laundromat.

Friendly staff, and so are many of the patrons. Very positive laundry experience. We love paying with the app. No more wrangling quarters. Climate control and the floors are swept. Never found any hair in any of the machines.

You changed your hours, yet you can’t even have a staff member be here to open the bathroom. What kind of public service keeps their bathroom locked?! Horrible practice to your establishment. We will be taking our business elsewhere

Experience the convenience and reliability of Victoria Cleaners, your trusted destination for all your laundry needs. With a commitment to providing excellent service, our friendly staff are dedicated to ensuring your garments are treated with care and attention to detail. Our wheelchair accessible facility is open Monday through Friday from 7:00 AM to 7:00 PM and Saturday from 8:00 AM to 12:00 PM, making it easy to fit laundry into your busy schedule.

Super disappointed with my service here. The person who took my garments and checked me out was very nice. BUT definitely not cheap… I saw that in another comment. Inaccurate. This was my first time using this cleaner. But I had two bridesmaids dresses dry cleaned. One was fine and the other- the sewn in cups got destroyed. Literally could not shape them back to the way they were. Which is the point of taking it to a professional that it doesn’t get ruined?! I am really angry about it. I tried it on prior twice for alterations and it was perfect. After dry cleaning I didn’t put it on until the wedding. It was very frustrating trying to fix the cups to be acceptable in time for photos! That was just an extra stress that day I did NOT need!!! Definitely cannot recommend.

Very disappointed, I will not be back. My family has been using this location for years. In April I took in a garment and it was damaged during dry cleaning and is now not wearable. I notified the shop in April/early May when I discovered that it was damaged and was told that someone would contact me about it. I sent in photos of before and after's and never heard back from anyone. After months of chasing this issue with no response I was rudely yelled at and hung up on this morning by the Manager of this location. Additionally, they double charged me for another item that I had dry cleaned there and will not refund my money. Terrible customer service to say the least.. it's sad that they have gone downhill to the point of yelling at paying customers.

I used the Valley West Hy-Vee to have my wedding gown cleaned by Victoria Cleaners. I dropped off my dress in early September and was informed that it would it would take a few weeks. Since they had my contact information, I figured they would give me a call to let me know it was ready. Well, we all know what happens when you assume things… Anyways, I called the Victoria Cleaners Clive location today to inquire about the status of my dress, and the person I spoke with  said that they had dropped off my dress in mid-September.
A quick phone call would have been appreciated since I ended up paying almost $200 for this service. I spoke with the Hy-Vee manager when I picked up my dress about my experience, and he said that Hy-Vee does not contact individuals when their items are ready since this is a separate service from Hy-Vee. Needless to say, I will not be using this service in the future.

I used Victoria Cleaners 2 times to taper 2 pair of pants on 2 separate occasions literally using the same measurements from the last pair. I go to bring a third pair and without justification the price more than doubles. Safe to say I will not be going back. Not to mention the sleeves on one of my shirts were stretched out of shape.

Still in shock by the interaction and attitude from the employee that opened this Waukee store on Saturday, 3/7/2020. I went in to drop a suit off Saturday morning and was immediately hit with an attitude and obvious annoyance. After ignoring my friendly "good morning" and keeping it strictly business with "Have you been here before?" and other routine questions that she needed to ask, she barked that she didn't need the hangers or the bag (both were still from my previous visit to this location). I was very caught off guard by her tone and aggression with me  and frankly, didn't know how to respond, but I started taking the bag off for her as she instructed. However, I quickly I realized that I didn't know what I was supposed to do with it and stopped. It all could easily just be tossed or recycled at the store if they didn't need it, but I didn't have access to a trash can or recycling bin from behind the front counter. She then proceeded to ask me how to spell my last name again, obviously annoyed with something. After looking it up again, she told me defiantly, "You have NOT been to this location, store 1, before." (I had previously replied "yes" when she had asked if I had been there before) At this point, I was over the way she had treated me since the second I walked in. I should have just walked out. Instead, I guaranteed her that I had been to this location before - not once, twice, but multiple times. I live only a few blocks away and haven't taken my stuff anywhere else in over 5 years. She shot back angrily, "It will be ready on Monday after 5:30," turned her back, and walked away from me. Not sure I've ever witnessed a representative of a customer treat someone in such a way.

At Executive Cleaners, we pride ourselves on providing top-notch service and care for your treasured garments. With a team of friendly and knowledgeable staff, including our dedicated manager Elaina, we strive to make every experience a positive one. From delicate hand-stitched items to everyday laundry, we're committed to delivering exceptional results. Our goal is to build long-lasting relationships with our customers, and we're grateful for the loyalty of clients like the many who have trusted us with their laundry needs for years.

I brought in a hand stitched and painted comforter with a pet stain. I got a call from a woman who worked there and said she was familiar with this specific type of item. She recommended spot treating the stains, hand wash on gentle and hang dry. I trusted her and I got the comforter back the next day and it was beautiful. A week later my sick dog had another accident on the comforter. I brought it in and said to follow whatever that woman recommended again and wash, not dry clean. Four days later I called. They said it was out being dry cleaned and wouldn’t be done for two more weeks! I said I didn’t want it dry cleaned so get it back and I would take it the way it was. He called me back and said it was already done being dry cleaned. I went to get it and it was ruined. See the picture. The pillow shams were not dry cleaned. The circles on the shams and the comforter are supposed to be the golden color, NOT the gray/brown ugly color now. Completely ruined. I signed the waiver so they didn’t have to do anything. But still NO apology, just trying to justify it. Use this cleaner at your own peril!

Terrible cleaners and even worse customer "service".  Rely on their same day service at your own peril!  Take a time-stamped picture of you dropping off clothes before their 8:30 am cut-off for same day service because the manager will argue with you that you didn't bring them in until after 8:30 (we know we brought them in before because our child was checked-in to daycare before 8:30 after dropping off the clothes on the way)!

Even after you insist the manager check if the clothes are done she will tell you they are but they're at their central facility and they have no drivers so "tough luck".  Usually not the end of the world, but when you send a shirt in for same day service since you need it for a wedding the next day - it is a bit of an emergency.  The manager was completely unsympathetic when told the same thing and said "that's what it is, I don't know what to tell you." Then said that there is another customer coming and wouldn't discuss this further!  We couldn't believe we were talking to the manager of the location!  Like I said stay away at all costs!

Elaina (manager) is always helpful and friendly. I have never had a problem or bad experience at the Clive location. She is the reason my husband and I keep returning to this location even though it’s out of our way.

Absolute nightmare of a cleaners.  Avoid at all costs, unless you prefer to have your clothing items lost and then be treated incredibly rudely by the staff and management.  An awful company.  I regret bringing any clothes there.  AVOID.  AVOID.  AVOID

My husband and I have been bringing our clothes here for 6 years.   We have received nothing but top notch customer service, and the staff are always friendly.

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