Experience the ultimate in convenience and flexibility at Pier Cleaners, where our doors are always open 24 hours a day, 7 days a week. Our commitment to providing exceptional service is unwavering, and we strive to make your laundry experience as seamless and efficient as possible. From the ease of drop-off and pick-up to our reliable text and phone call service, we've got you covered. Our goal is to provide you with a stress-free and satisfying experience, and we're dedicated to continually improving our services to meet your needs.

Pier Cleaners

Pier Cleaners is obviously focused on convenience at all hours, but the actual service offered is a truly disappointing experience. I submitted a shirt and pants for cleaning and mending, respectively, and left a note specifying the services I needed for each item. I picked up the shirt with no issues, but when I returned for the pants, I was charged a fee for dry cleaning on top of the mending -- although I had not specified a desire for this service.

The automated system used by Pier Cleaners wouldn't allow me to pick up my pants without paying for a service I hadn't even requested. Nobody was available on-site to assist with customer service, and the person I spoke with told me she would "pass along a note". Three days later, I still have not been contacted.

I also reached out on their website contact to inform them of my issue. Management obviously has no problems with contacting me via text/email multiple times to leave a review, but apparently they can't be bothered to get back to me.

It's an automated service made for convenience. However, if something goes wrong, it seems you're own your own. Use Pier Cleaners at your own risk.

*update: Pier Cleaners contacted me eight days later and offered to cut the dry cleaning fee from my order, which was nice. Rating adjusted.

Pier completely ruined an expensive pair of slacks. The inner seam appeared to be burnt brown, presumable by their ironing equipment. Further, the pants shrunk so small that they were unwearable anyway. I am waiting to hear how they propose to rectify this but there is no staff at the Westerly location. If you value your garments...dont bring them to Pier

Seems weird to not see a person when you walk in but honestly that doesn't stop the excellent text and phone call service. Pick up and drop off are efficient and super easy. They did a fantastic, timely and reasonably priced job on my clothes. I've never dry cleaned before but I certainly will now!

Took 3 rugs for dry cleaning. They promised them back in one week. Missed the promise date due to employee error on 2 of the rugs. They returned them uncleared and charged me for the one they did clean. They said it “would take weeks” to get the other 2 cleaned. It was a terrible experience. Would not recommend. UPDATE: The one rug they “cleaned” is pictured. It was returned to us with animal hair and uncleaned. We do not have animals. I requested a refund, no answer. Live and learn.

We were told that our service would be completed in 7 days, and it was ready much sooner than that. The customer service was wonderful. Our comforter was cleaned and returned in a reusable zippered plastic packaging. We are very pleased with Pier Cleaners and will definitely use them again.

Nestled on 80 Stonington Rd in the heart of Mystic, Pier Cleaners has been a beacon of meticulous care and community warmth for years. It’s not just a place where garments return to life; it's where every stain tells a story and every crease holds a memory. Owned independently, this establishment thrives on personal connections, eco-friendly solutions, and an unyielding commitment to the community.

### Is Pier Cleaners a family-owned business or part of a chain?

Tucked away on 80 Stonington Rd, Pier Cleaners stands as a testament to the charm and resilience of independent businesses in Mystic. Owned and operated with a personal touch that only a family could provide, this establishment prides itself on being woven into the fabric of the community, offering a warm atmosphere that welcomes every customer like an old friend.

### What sets the atmosphere at Pier Cleaners apart?

As soon as you step through the door, you're greeted by the comforting hum of machines and the faint, clean scent of eco-friendly solvents working their magic. The staff, known for their friendliness and expertise, are always ready to share a laugh or a piece of local gossip, making each visit feel like a catch-up with neighbors. It's this blend of professional service and personal care that makes Pier Cleaners more than just a spot to drop off your laundry; it's a community hub.

### How has Pier Cleaners contributed to the local heritage and community?

For years, Pier Cleaners has not only been cleaning and pressing the clothes of Mystic's residents but also sponsoring local events and contributing to charitable causes. Their dedication goes beyond keeping the town's garments crisp; they play an integral role in the fabric of local life, especially during the bustling Mystic River Festival, where they ensure everyone looks their best. Regardless of the season, whether it's the bracing winters or the humid summers, Pier Cleaners adapts its services, like offering weather-appropriate garment care, to meet the community's needs.



Unfortunately this cleaner let us down. They have been great in the past but their schedule is not reliable. They closed randomly on a Saturday and didn’t inform us ahead of time, so we were unable to pick up our wedding suit the day of the event. According to another employee, the manager was supposed to come in and run the Saturday, but decided not to. We won’t be going back if we can’t reliably pick up our clothes.

I dropped 4 sweaters off at the Mystic location to be dry cleaned for my Aunt who is home bound at an independent living facility.  The staff was super kind and patient as I bombarded them with questions about the option to have them delivered to her so my sister would not have to retrieve them.  The lovely attendant was able to easily get my Aunt set up with an account so we can do this in the future!  I was so grateful to find a local dry cleaner where we could drop off items and have them delivered right to my Aunt.  They delivered as promised without a hitch.  Thank you!

Went in person and asked if they could turn around my two shirts and pants in 3 days. Was told yes, no problem. I even called a day early to check in on things. They took my clothes over an hour away and didn’t have them ready for the wedding I am attending. And I EMPHASIZED that it was important. On top of that, the person I was communicating with was joking around saying I guess you have to buy new clothes. Do not use them, their business is terrible and the customer service is even worse.

Hands down the worst cleaners I have ever dealt with and their prices are ridiculous. They have not only lost my items but delivered items that were not even mine to begin with. If you attempt to inquire about your missing items you are verbally attacked by their staff. They started in Rhode Island and should stay there as they have no business trying to expand a service they cannot support in CT

I never leave bad reviews, but my experience was infuriating. I called ahead to ensure I could have 2 pairs of pants hemmed by Wed. They said yes, as long as I bring it in by the following morning. I then packed up my 1 yr old and headed there within an hr of that call in the rain. When I got there I was told 2-3 weeks and they recommended another place. I told them that I called ahead to make sure and they said that would be for a cleaning. I was very specific that I needed hemming during the call. The lady at the counter said I must have spoken to the lady at their hub. Will not be bringing my business here despite it be closest to the house I recently purchased. What is the point of calling ahead if giving extremely inaccurate information?

Plaza Cleaners on 752 Long Hill Rd, Groton, stands as a beacon of quality and convenience in the laundry industry, boasting a stellar 4.7-star rating from satisfied customers. With an impeccable record of service since 2006, our expertise in handling various fabrics is unmatched, ensuring your garments look their best in every season. Nestled conveniently in Groton, we offer extended hours to fit your busy schedule and a range of services from dry cleaning to delicate fabric care.

# Welcome to Plaza Cleaners - Your Local Laundry Experts

**Why choose Plaza Cleaners for your laundry needs?**

- **Convenience at Your Fingertips:** Located at the heart of Groton on 752 Long Hill Rd, our store is a stone's throw from local favorites like Dunkin' and Starbucks Coffee Company. Our operational hours are tailored to fit your lifestyle, ensuring we're here when you need us, Monday through Saturday!

- **A Testament to Heritage:** Serving the Groton community since 2006, Plaza Cleaners is not just a business; we're a part of the local tapestry. Our long-standing presence and active community engagement have made us a household name, trusted for our reliability and quality service.

- **Unrivaled Expertise:** Our team's specialized knowledge in treating a variety of fabrics means your garments are in safe hands. Whether it's battling the local weather's wear and tear or caring for delicate fabrics, our expertise ensures your wardrobe is impeccably maintained.

**How does Plaza Cleaners stand out in the Groton neighborhood?**

Nestled in an area rich with history and community spirit, Plaza Cleaners prides itself on being more than just a service provider. Our partnerships with local businesses and organizations highlight our commitment to community involvement, while our location offers unparalleled convenience for our customers.

**What can customers expect in terms of service and expertise?**

Expect nothing but the best. With years of experience, a commitment to quality, and a deep understanding of fabric care in all local weather conditions, Plaza Cleaners guarantees satisfaction. Our drive for excellence is matched only by our dedication to the community we serve.

Plaza Cleaners

Dunkin'

Starbucks Coffee Company

My new go-to dry cleaner… very straightforward, pleasant, and my jacket was noticeably cleaner than I’m used to seeing from other places. Highly recommend!

Amazing service and very kind owners. I have been using Plaza Cleaners since 2006 - nearly 18 years now. They always will have your clothes ready for you when you need them with the best quality. I would recommend them to anyone!

The manager is so very nice and awesome to deal with. She always puts  a smile on my face and I am most likely guaranteed a good laugh, too. Very patient and does good work.

Very clean and pleasant place to do all your Dry cleaning and alteration needs excellent

Best cleaners within an hours drive!  Such nice people, who do amazing work, and very reasonable, too!

Nestled in the heart of Groton, along the bustling CT-12 corridor, Groton Laundromat stands as a beacon of cleanliness and innovation. Famed for its eco-friendly cleaning solutions and state-of-the-art technology, this independently owned gem caters to a diverse clientele, from busy professionals to local families. With its unique blend of traditional service and modern convenience, Groton Laundromat is more than just a place to wash clothes; it's a cornerstone of the community.

# Groton Laundromat: A Modern Spin on Tradition

In the quaint town of Groton, a stone's throw from the historic Submarine Force Library & Museum and the bustling Naval Submarine Base, there lies an establishment that has woven itself into the fabric of the community - Groton Laundromat. Located at 591 CT-12, this independently owned laundromat is rooted in the town's rich naval history, providing a service that is as indispensable as it is innovative.

Owned and operated with a passion for cleanliness and an eye towards the future, Groton Laundromat is not your typical laundry facility. It distinguishes itself with eco-friendly cleaning solutions, ensuring that every garment it handles not only comes out looking its best but also contributes to the well-being of the environment. This commitment to sustainability is matched by a dedication to cutting-edge technology; with online booking and app-based services, customers enjoy a level of convenience that is rare in the industry.

But what truly sets Groton Laundromat apart is its deep connection to the community. From sponsoring local events to participating in neighborhood clean-up efforts, the business is a testament to the owners' belief in giving back. As seasons change and Groton continues to evolve, Groton Laundromat remains a steadfast presence, embodying the spirit of innovation and community service that defines this historic town.

Whether you're a local resident in need of specialty garment care or a visitor looking for same-day service, Groton Laundromat offers a welcoming atmosphere and unparalleled expertise. It's a place where tradition meets technology, and where every customer leaves satisfied, knowing that they've contributed to a local business that truly cares about its community.

Groton Laundromat

VERY clean, staff was very polite and will go out of their way to help when needed. Machines all look new and they clean very well. Anytime I need to go to the laundromat this is the place I go.

The washing machines do not rinse out your clothes. When you go to put them in the dryers they are soaked and it costs $6  just to dry a couple loads.

Helpful, vigilant and considerate staff member. They have three washing machine sizes available 20, 40 and 75 lbs. 20 starts at 2.50 and 75 at 11.00. The dryer cost .25 e
for every 6 minutes. I went in at 6 .15 am and the place was ready and quiet. They have next dry cleaning service, candy beverage and snacks dispensers and a massage chair :-).

I had been coming here for 5 years.   At first it was very clean and everything worked.   I was confident dropping my clothes off and never a problem.   Twice our laundry was lost,  never completed on time because they never tagged it and we had to find ourselves.   The facility is a mess with litter on the floor and stains on the floor.    Management doesn't care and does absolutely nothing to fix problems.   Never go here!

There were several washers out of service but I was able to get all my washing done.  I thought it was very expensive but I haven't been in a laundromat in years.  I did notice that the sofas in the waiting area were very clean and had been vacuumed recently.  There were several tables available for folding clothes.  They have a drop off service as well.  There are drinks and snacks available for sale in vending machines.  There's also a TV.  The person working there patiently helped me with all my questions.

Barry's Cleaners & Launderers in New London, located at 565 Colman St, near the crossroads with Vauxhall Street, close to the local Dunkin', is renowned for its exceptional garment care and tailored customer service. With an impressive rating of 4.3 stars from 89 reviews, this establishment is praised for its comprehensive services including dry cleaning, alterations, and special care for wedding dresses. Their dedication to preserving the quality and integrity of each garment is highlighted by both long-time patrons and new customers alike, marking Barry's as a cornerstone in the city's fabric.

# Barry's Cleaners & Launderers: A Staple in New London's Garment Care

Nestled on 565 Colman St, Barry's Cleaners & Launderers stands as a testament to quality and dedication in the heart of New London. This esteemed establishment has served the community for decades, offering an array of services that go beyond the traditional dry cleaner's remit. **Specializing in eco-friendly cleaning techniques**, Barry's ensures that your garments not only come out looking pristine but are also treated in a manner that's kind to the planet.

Their **same-day service** is a boon for professionals and anyone in a rush, promising garments ready for collection by the end of the day if dropped off early enough. This, combined with their expertise in **specialty garment care** including wedding dresses and complex alterations, sets Barry's apart in a city known for its diverse and demanding sartorial needs.

Given New London's varied weather patterns, from the damp, salty air of winter to the sweltering summers, Barry's knowledge of **seasonal garment care** is invaluable. They offer advice and services tailored to protect your wardrobe from the elements, whether it's a winter coat requiring special treatment post-season or a silk gown needing meticulous care to combat summer's humidity.

The local demographic, a mix of professionals, military personnel due to the nearby submarine base, and a vibrant arts scene, finds Barry's particularly accommodating. Whether it's uniforms requiring precise attention to detail or a costume for the latest theater production, Barry's delivers with expertise and care.

Customers appreciate the **community involvement** of Barry's, from participating in local events to offering promotions that benefit both new and returning clients. Their commitment to the city and its people shines through in every interaction, solidifying their reputation as a cornerstone of New London's business community.

Barry's Cleaners & Launderers

Came to this location because we needed alterations. We have altered several items like prom dresses, dresses, had a button placed on a jacket and have been satisfied each time. Have not gotten anything cleaned here but Im sure we will someday. I asked for my pick up to be in Niantic location and they said no problem. Paid for my items and waited to get the pickup notification.

Consistently excellent! Their dry cleaning, linens laundry service, and dressmaking are superb.

Honestly, so disappointed in this place. Year after year their integrity and quality of cleaning my suits has gone down dramatically. Dropped of 5 suits and pointed out small minor spots that need to be spot cleaned. Picked them up and my suits looked like they weren’t even touched. I asked them about the spot removal and she said they tried and couldn’t get it out but brought my suit cost to the back room, 30 seconds later comes back and says he tried a little and got most of it, but anymore he will ruin the color….. so I’m confused now. How does he treat it for 30 seconds and it’s almost gone but before they couldn’t get it out ???? Very concerning and will not come back. Absolute garbage, and the ladies who run the front are just so unpleasant and rude. I’ll take my 10k a year dry cleaning bill elsewhere.

I'm a long-time customer with no complaints! I really like the fact that if you get your items in as soon as they open, they will be ready the next day! 😊

I've had multiple pieces of clothing cleaned and tailored at Barry's and have been satisfied with the outcome and customer service every time

Experience the convenience and cleanliness of Laundry For Less New London, a top-rated laundromat dedicated to providing a positive experience for all customers. Our modern facility is designed with your comfort and efficiency in mind, offering a wide range of machines, including large capacity washers and dryers, as well as Bluetooth-enabled devices for easy monitoring and payment. Our commitment to cleanliness and maintenance ensures a hygienic and pleasant environment for you to do your laundry, with staff regularly sweeping, mopping, and disinfecting all areas.

Laundry For Less New London

Used to really like this place, it’s always clean and fast, used to also be convenient. You could use Apple Pay on the machine and connect it to the dryer or washer and it was super easy. They’ve recently swapped to a “laundry card” system and it sucks, you can only load certain amounts of money. Basically designed to suck up your dollars.

My biggest issue is their dryers. They’ve ruined 5 of my big nice soft blankets. Used medium heat and it burned them and made them melt. Tried it with no heat and they were still wet and cold. Tried low heat and it still melted them. There’s no winning.

Love this place, it’s always really clean I’ve seen someone in here multiple times sweeping and mopping and wiping everything down. The first time I was there I reached out to the owner for the WiFi (another added plus) and they responded right away while I was still there.  There’s a table and chairs so I can bring my laptop and work while I wait, a lot of folding counters and laundry carts, vending machine, A BATHROOM- and also everything is very user friendly - would clearly recommend.

This place started off good and with promise but has quickly gone downhill. Dryers are not cleaned, please check the one you intend to use before putting your clothes in! The photo was just one of many that had gooey stuff on the inside.

I love coming here, the machines work extremely well. All machines (including soap and drinks and stuff) are all Bluetooth as well, so I can know what machines are available via an app on my phone and that makes it so much easier to plan out when I do my laundry. I greatly appreciate the convenience of this laundromat!

Very clean laundromat. One of the cleanest in Southeast CT. May GOD Bless this Laundromat continously. May Peace always remain here.

Welcome to Pier Cleaners, your trusted neighborhood laundry and dry cleaning destination. With a stellar 4.9-star rating and over 1900 reviews, it's no wonder why locals choose us for their cleaning needs. Our friendly and diligent team, including Alfino and our knowledgeable staff, are dedicated to providing top-notch service and ensuring your garments are cleaned to perfection. From delicate drapes to heavy-duty uniforms, we take pride in our work and strive to exceed your expectations. Plus, with convenient services like pickup and drop-off, you can enjoy the luxury of professional laundry without the hassle.

I paid over $300 for two sets of drapes to be cleaned, including lint rolling, They were wrinkled and cover with lint and hair when I opened the package.  I emailed them immediately, complete with pictures and they have not responded.  It's been over a week.  The lack of response bothers me enough that I will not return.  Although I have used them in the past and have been satisfied,  it's time for a change.

For anyone that isn’t aware, Pier cleaners picks up and drops off at your house!! Alfino and the others that work there are wonderful. Diligent, hard-working, trustworthy! The quality of the dry cleaning is excellent and I also have them launder comforters and clean area rugs.

I had never used a laundry service before, and after one visit, I'm seriously considering having them do all my laundry going forward! The lady who runs the Mystic location is very nice, knowledgeable, and has quite a sense of humor! I had a large, heavy blanket that was too big and bulky for my washer and dryer at home, so I brought it to Pier and they did a fantastic job. It came back clean, fresh, and was done in half the time they thought it might take. They're located in a very nice building in a good area, and kudos to whomever does all the decorating - their waiting area feels like my living room! I also could not believe the range of services they offer, well beyond just washing and drying clothes. It seems they can launder just about anything to any specification and also do just about any kind of repair, and they'll pick it up and drop it off right at your home. Their services are super easy to use. Once they set you up in their system, you can do anything through your profile or just from using the link in their text messages. I'm so glad I chose them!

We always get great service at Pier Cleaners! They did an excellent job with my husband's uniform last week. it came back spotless and perfectly pressed. It was ready even faster than expected, and the pricing is very reasonable. I really appreciated the convenient text notification when it was ready, and they even offer delivery if you can't make it in. The staff is super friendly and helpful. Highly recommend!

Convenient, especially now that is 24 hrs. Always quick, great service. Also once they have your number you will get occasional coupons which I appreciate and try and use! I get a heavy expensive furry blanket cleaned by them every year, and always comes back like new!

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