Welcome to Whale of a Wash Laundromat, your one-stop shop for all your laundry needs. With a convenient location and extended hours, you can get your laundry done at a time that suits you. Our friendly staff are always happy to help, and we're proud to offer a range of services to make your experience with us as smooth as possible. From large capacity washers to convenient amenities like free WiFi, TV, and snack machines, we've got everything you need to make your laundry day a breeze.

Whale of a Wash Laundromat

We did like this place even though it was always dirty it was close to where we are staying for work. My problem is the rude cleaner at night. There was about ten people washing and drying clothes around 9pm. The door clearly says you can get out but you cant get in. It mentions no time you have to start your clothes before 9pm.  Rather than the owners put up a sign saying not to start clothes later the  " cleaner " came in scolding everyone about still using the machines after 9pm. Put up a clear sign. Dont scold your customers for giving you extra business. She was very rude.  A man even told her he had been coming for a while late with no problems. Everyone looked displeased. A few customers even said they wouldnt be coming here anymore.

Very kind and courteous staff who had answers to all of my questions. I brought 5 suits and they were cleaned in less than a week and ready for the next week’s Church service. Will continue to have suits serviced here. The prices are also very reasonable for the work done. Suits were clean, crisp, and smelled great.

Can't complain at all for the $5 free first use. It's clean, got a tv, and free wifi

I give it 3 stars for convenience but the inside has definitely been let go. The floors are filthy and not kept up as it used to be. But has a great selection of washer sizes to choose from can wash and dry multiple loads in under an hour.

Very clean. Equipment in good working order.  Price is reasonable.  Soda/snack machine was stocked.  Laundry detergent dispenser was fully stocked .  I $50 out of the quarter machine.  Also have games & tv to pass the time.

Spot Laundromat

We being our 7 and 8 year old's laundry here for drop-off cleaning and we are SO IMORESSED. I cannot recommend this service highly enough. Good enough for the price that they just wash, but they fold so nicely. The underwear are folded like origami envelopes so little kids can take them out of the bag and put them away without coming unfolded. The folks behind the counter are so kind and gentle. I felt very uncomfortable the first time since it seems rude to hand someone piles of dirty laundry, but they completely put me at ease. We discovered our 12 year old had been hoarding dirty laundry in her room instead of washing at home, so we took it in. Turned out to be 80 pounds of laundry which they washed with vinegar and oxiclean to eliminate odors. It would have taken us a month to get it all clean at home with both parents working and our own laundry to do. In October of 2025, it was $150 for them to wash, dry, and FOLD 80 lbs of laundry. unbelievable value. I know this is getting long and I sound like a plant at this point but I swear im just an incredibly grateful mom who has been insanely impressed by this service. The laundromat area is VERY clean as well, and their clientele is the kind of folks who run to hold the door for you when they see you with a big basket on the way in/out. It's seriously such a value to our community and if you've been on the fence, DO IT. try it once and I swear you'll never look back.

It's a very clean location. Great AC if its hot and free dryers after a wash! You have to get a reloadable card to use the machines (washers, dryers, and even vending machines if you get hungry or forgot your laundry necessities). Usually very peaceful.

Spot Laundry Service is such a great find! They make laundry day completely stress-free — everything comes back fresh, clean, and perfectly folded. The pickup and delivery are always on time, and the whole process couldn’t be easier. Heather always helps me and she’s really nice — friendly, professional, and makes the experience even better. Highly recommend Spot Laundry Service for anyone looking for reliable, top-quality laundry care!

I was on vacation from Colorado. I always use a laundry service. Needed help to get set up.  Your literature should tell folks the  location tracking on their phone must be turned on to use the App.  I also could not pay my bill through the App either. I would say the IT portion of the business needs a little work.  Service overall was excellent.  Very satisfied. Heather at the Martinsburg office was extremely helpful.  I had specific questions about how things work.  She answered every one and helped me navigate through the payment portion that wasn’t working for me.  Very professional!

The spot laundromat used to be The cleanest and Martinsburg. Well, for the last few months, I’ve been coming here It’s been disgustingly dirty These new workers are not cleaning This place. This will probably be the last time I come because I just rather not watch my clothes in a dirty place of business.

Experience the convenience and quality of Town Center Cleaners, where friendly staff and excellent service come together to make your laundry and dry cleaning experience a breeze. With a focus on attention to detail and a welcoming atmosphere, you can trust that your garments are in good hands. From everyday clothes to delicate items, their skilled team will ensure your items are cleaned and pressed to perfection.

Town Center Cleaners

Do not use this location for any uniform needs. They are incapable of centering patches, sewing patches on straight, or even sewing in a straight line. I have had tailors in Central Asia sew patches on perfectly. I don't know why this US location has so many issues performing one of its core functions. Take your business and hard earned dollars elsewhere.

THEY STEAL YOUR CLOTHES!!! I went in to get my husband's shirts, he had 26 pieces and we only received 20 pieces back. When picking up his clothes, I noticed another pack of shirts hanging up right next to the ones she she picked and handed to me. I told her that other pack was ours too and she said it wasn't. I know what my husband's clothes look like! I sent my husband up there to get his clothes and the lady said we were lying! Half of the clothes we did recieve were wrinkled. $156 is what we paid for this horrible service.

I was worried they wouldn't be ready in two days, but they were. A suit and a dress (5 pieces) was $43 just to be pressed. But they were well done, no issues.

Town center cleaners did a great job cleaning my suits. The kind lady working the front counter is very welcoming and greets you with a smile. I like my pant creases to be perfect and I can tell their staff do too because the creases were sharp! The pants were also hung with care as to not cause wrinkles which is important. I look forward to bringing them more suits and garments in the future.

I gave one star for quality of alterations. However, customer service is extremely poor! I had a bridesmaid dress altered but had to go back 4 times before it was ready as promised! The seamstress didn't follow directions so when I went to pick up my dress it wasn't finished. She told me to pick it up a few days later and it would be finished; I showed up on agreed date and got an excuse that the computer system was down and the alterations had not been complete --- not sure what the computer system has to do with alterations, but irregardless it wasn't finished as promised. So then the lady tells me to come back tomorrow (the day before the wedding) at "any time" to pick it up. I kept my cool at this point. I showed up the next day as agreed to find out that it was STILL not done and she gives me excuses as to why she hadn't had time to do it. I told her I would just take it as is since the wedding was the following day and I didn't have time to keep running back and forth. She assured me she would have it done in 30 minutes so I have her the benefit of the doubt and showed up an hour later to a FINALLY finished dress! It was done correctly after this fiasco, however she still charged me $132 (full price) despite not having the dress done on three occasions! I think that price is absolutely ridiculous anyway, but I was in a bind and the location was convenient for me so I accepted it. I rarely write reviews, but I'm so upset with this situation, poor customer service, and audacity of the seamstress to still charge me so much despite all the trouble I went through. I will NEVER use this business again! I'd rather drive farther than be treated this way!

Twist & Turn Laundromat Services LLC

Big laundry area, various size machines depending on your needs even 2 each of really big washer and dryers (120 lb) for massive loads. While they are a little more expensive than some further away (talking quarters here) the staff is super nice and helpful and since they are staffed it adds a little extra sense of safety. Also the laundromat is super clean and even though I accidentally tracked some mud in the staff cleaned it up and was super nice about it.

One of the best public places to do laundry ever... Seriously.
The machines are newer & in excellent working condition & cleanliness of the nachines & facility  is beyond compare!  The entire facility is spotless and smells great, too.  The lady in attendance this afternoon (9/28/25) keeps this place immaculate & is super nice!
They only have commercial front loaders, & have from smaller loads for $5 up to the giant loads.  I used a medium sized load machine for $7.50 & the second from the largest load for $11.  They also have medium to giant driers - all for .25 cents for 3 minutes each.
It might be a slight bit costlier to come here as opposed to some other laundromats, but you get what you pay for.  If a sanitary laundry is what you want, come here & pay a few bucks more.  It's worth it.

This is, hands down the nicest, cleanest and brightest laundromat I've ever been in.  The machines are in excellent condition, the entire laundromat is spotless. The owner was here while we washed our clothes. She was very pleasant and cleaned the machines after every use.  I highly recommend Twist and Turn !!

This laundromat is very clean, my clothes always come out fresh and bright. You don’t get that stale dryer smell when you walk in and the day shift worker is very kind and patient with customers. She walks around and cleans each washer, dryer and surface every 30-60 minutes. Washer prices range from $6-22 dollars depending on how many loads you’re washing with 12 loads being the max. Big dryers are $11 per 25 minutes. I recommend you bring cash, she does have a change machine.

I was very suprised by clean this place is. It feels very roomy and comfortable. Very good environment and very nice people. It did an amazing job washing my clothes. Overall this is a very nice and clean working laundromat.

At Quality Cleaners, we pride ourselves on providing top-notch laundry services with a personal touch. Our friendly staff is dedicated to ensuring your clothes are cleaned and pressed to perfection, and our reliable service means you can trust us to get the job done on time. Whether you're looking for a quick wash and fold or more specialized services like sewing and alterations, we're here to help. With competitive prices and a commitment to quality, we're the perfect choice for all your laundry needs.

Quality Cleaners

Considering the reviews prior to coming…I tried it out myself and this business is great! Had some work clothes cleaned and pressed - completed on time and as promised and turned out awesome. Also had 12 pairs of pants tapered and am very happy with how they turned out. Highly recommend this business as it is the only one in the area

Took 3 garments in to have Patches sewn on, was quoted $5 per patch, after I got home I received a call from the young lady that took my garments saying that they couldn't complete the job and I needed to come back and pick up my garments.  This is the kind of unprofessionalism that has taken hold in WV buisness' that I will never understand. Advertise yourself as a place that does alterations only to turn down paying customers. I have a  1 star rating, if 0 was possible I would have gave that.

If you are searching for a dry cleaner, this is definitely not your place!  Look at all these reviews there is a good chance you will never get your clothes/items back.
I dropped off 11 of my husband’s dress shirts and pants to be dry cleaned, they LOST all of them!!
She offered us to search the place for the clothes, the place is disorganized. In the time we were there a different customer’s clothes couldn’t be found either.
The reimbursement (it is printed on the back of the receipt)  will not cover for 11 new dress shirts and pants!

Terrible experience at this cleaners.

Good prices.  Friendly people never had an issue.

Very reliable and friendly! Clothes returned beautifully and they were even done before the pick up time

Welcome to Whale of a Wash Laundromat, your go-to destination for all your laundry needs. Our modern facility is designed to provide a convenient and comfortable experience, with a clean and welcoming environment that makes doing laundry a breeze. We're proud to be wheelchair accessible and open 24 hours a day, 7 days a week, so you can wash and fold at a time that suits you. Our friendly management team is dedicated to ensuring your experience is nothing short of excellent, and we're always happy to hear your feedback and make improvements.

This is my preferred laundromat in the Martinsburg area. It is not perfect, but it is clean. If you come to wash on the weekend you may find all machines occupied. I have seen people washing things like doormats so you may find debris in the washers. The few people that come here usually have large loads. It is also on the side of a very large convenience store, and a Subway.

When my family and I first moved to WV this past September, I went to the Whale Of A Wash location in Martinsburg and didn't have the greatest experience. I left a review and management responded quickly regarding the steps they were going to take to correct certain things. I've since been going to this Whale Of A Wash location due to it being 24 hours. I have to say, they have won me over as a customer. A couple of weeks ago their game machine ate $10 that I put in it. I called the listed service number around 9pm. A kind woman called me early the next morning. Apologized and said she would send me a refund. Less than a week later, I received a $10 check in the mail as promised. As someone that tends to tidy up (putting all the carts in one spot, picking up trash, etc.) I would make one recommendation. Maybe a spray bottle with some kind of all purpose cleaner on the wall with the other cleaning items? There have been a couple of times that I have had to avoid certain folding tables due to spilled drinks, crumbs, etc. I can't speak for anyone except myself. But I wouldn't mind wiping down the folding tables I use when I am finished with them. Given that not everyone would be willing to do that, at least we would be able to clean up messes we see so all tables are usable.

Whale of a Wash has won me over. It is my "go to" laundromat. If anyone ever asked for a laundromat recommendation, I would definitely suggest Whale of a Wash.

When I arrived underwear was on top of the machines and trash was spread across the place. People showed up to clean shortly after but the place still felt gross. The biggest issue for me is when I went to put clothes in the washing machine I had to pull out trash and several cigarette butts. I do not smoke and it was the only machine available. To me this was disgusting. After drying my clothes and getting them home they were not washed well and had a really bad odor to them. I would definitely not under any circumstance use this place again. It just feels gross and clothes don't smell clean afterwards.

This laundromat is convenient due to the proximity of the gas station and subway, if that's your thing. It is filthy all the time though. The folding tables and chairs are filthy and pushed against the walls, instead of in the open space where they can be utilized. The chairs are broken and have sharp edges. It is evident that no money is going back into the place, typical of slumlords. The machines work via app or coin which is convenient. I'm sure there are better laundromats where you can spend your money.

Generally if I'm going to a Laundry mat it's because I'm in a situation where I don't have a washer and dryer. That in it's self is enough to put anyone in a bad mood. But this facility helps. It is very clean. The equipment is spot on. Prices are reasonable and I'm in and out pretty quick.

Welcome to Whale of a Wash Laundromat, your convenient and reliable destination for all your laundry needs. Our facility is wheelchair accessible and open 7 days a week from 7:00 AM to 9:00 PM, making it easy to fit laundry into your busy schedule. We pride ourselves on providing a clean and well-maintained environment, with all the amenities you need to get the job done efficiently. Plus, with the option to pay using our convenient app, doing laundry has never been easier.

Price high but does good job for washing and drying.

Smokers will take your clothes. Don’t think for one minute you can step off and think your clothes will still be there. Bad location lost 100’s of $ of clothes. I should have not left it for a sec but wow

I'm writing this post the same evening that I did laundry at this business. If I could have rated it zero stars, I would have. The first and most important reason I will never return there is their washers. I used 3 separate washers and realized (unfortunately) when I was removing my clothes from them they all three smelled horrendous. If you've ever smelled a funky washing machine, you know the exact smell I am talking about. Times it by 5, and that's how their washers smell. The other reason was partially a me problem. But it was how it was handled. I arrived at 6pm. There is a sign on the door that says to wash your last load by 8:15 so they can be dry by 9. My last load went in the dryer at 7:45. A solid half hour before their recommended time. I used 4 dryers in hopes that loading them light would help them dry fast. Nope. 9:00 rolls around and I still had about a half a basket of clothes to fold. I was clearly standing there folding laundry. This dude with keys walks in, doesn't say a single word to me and shuts the lights off. Straight up left me with two tables full of folded clothes in the dark. So I stood there in the dark getting my clothes bagged up. He still never spoke a word to me and I left at 9:15. There are ways to handle business, and this isn't it. It was rude and unprofessional. I certainly didn't feel like my business was appreciated or like I was welcome there. Never again.

Descent laundromat, has everything you need and they keep it clean.  Just doesn't feel very safe.

I enjoy doing my laundry here. It is close to my house and i like that they now have an app you can use to pay. It's right next to a family dollar and a couple restaurants so there's always something to pass time when waiting for your clothes.

Welcome to Whale of a Wash Laundromat, where convenience and cleanliness come together to provide a stress-free laundry experience. Our facility is designed to make doing laundry a breeze, with high-quality, large capacity washers and dryers that get the job done efficiently. Our customers rave about the peace and tranquility of our laundromat, making it the perfect spot to get your laundry done while enjoying some quiet time. We strive to provide a clean and organized environment, ensuring that you feel comfortable and relaxed while taking care of your laundry needs.

Welcome to Shepherdstown where  it costs 50 cents extra to wash your clothes in hot water and quarter extra to wash them and warm water but it's not advertised when you put your money in it first very shady.
I say this is I use their kiosk to pay on the machine with my card and then when I went to go turn on the machine after my sale was approved it wanted 50 cents extra to watch them in hot water!

The location in Inwood is not only cheaper but they don't gouge you for having hot or warm water yeah I know it's only 50 cents but it's just a principal But like I said welcome to Shepherdstown!

Super Nice. High quality Huge Dryers and Washers. Highly recommended. My dryer died on me and I’m waiting on the new one to come in 🤷🏻‍♂️

Place is so clean and organized. Peaceful place to wash my clothes

I washed a very small throw blanket—not even a twin size—using a ton of my own detergent (3 cups of liquid plus powdered), and it still came out smelling like nothing. For how expensive this place is compared to other laundromats, the machines should work a lot better. Definitely not worth the money.  ZERO STARS
(Added- I did use enough fabric softener) the machines just don’t work well as they should.)

Looking for a convenient and accessible place to do your laundry? Whale of a Wash Laundromat is here to help. With its extended hours of operation, 7 days a week, you can drop by at a time that suits you best. The laundromat is also wheelchair accessible, making it a great option for everyone in the community. While we're always striving to improve, we appreciate your feedback and are committed to providing a great experience for all our customers.

If I could give this place 0 starts trust me I would for starters it eats our 20$ bill and gives us absolutely no change and of course they never have staff in there to help you so your just out of luck then when very few staff do come in it’s a old lady with a young girl doing all the work for her and talking to the customers like absolute trash not even 5 minutes after 9:00 because she can’t be a little patient and let us finish drying our clothes and as we try to finish and head out we’re being treated like trash and rushed and talked to like garbage then tried to blame it on us that we were still trying to get done more importantly singled me and my boyfriend out while there were plenty of other people also trying to get done it’s just down right horrible service and very rude staff if you need to go to a laundry Matt never come here they do not deserve our business or money

Completely melted my 100 dollar worth UGG duvet!!! Need to call the place tomorrow and see if they’ll supply some type of reimbursement???? Machine wasn’t over loaded as i’ve used it before in the past with the same settings and everything.

I would give it a five star but this is the second time ate $3.50 and my money on the second machine this sucks!

Looking for a convenient and reliable place to do your laundry? Spot Laundromat is open 24 hours a day, 7 days a week, making it easy to fit into your busy schedule. With a clean facility and top-notch staff, you can trust that your clothes will be taken care of. Plus, the fast washers and dryers will have you in and out in no time, so you can get back to your day. Whether you're a student, working professional, or just need to get a load done, Spot Laundromat is a great option. The facility is also wheelchair accessible, making it a great choice for everyone in the community.

The workers here at Virginia Ave are top notch! Best laundromat in town! Clean facility, washer and dryers are the out of this world fast!!

Visited 10/25/25. No hot water to wash your clothes?!? The only positive thing I have to say about this laundromat. Is the dryers get really hot which is amazing and helpful because it cuts on the waiting time. I used dryer 107.

Washing machine don't always work correctly. Dryers need to be thoroughly cleaned on the inside so they don't stain your white or light clothes. I had to rewash a large light colored item because their dryer stained it with a very metal stain and use a second dryer to dry it.  They rewashed for free but didn't pay for the re-drying. It's hot or miss on my experience here.  The rest of the facility is cleaned regularly. Floors, benches,  windows, doors.  Washers need cleaning and dryers.

Despite the "CLEAN FACILITY" posted by various patrons on the Virginia Ave.'s SPOT LAUNDROMAT, my wife and I routinely patronize this facility and find it is "usual" a HOG STYE.  Dryer sheets and empty detergent/softener bottles are strewn throughout the facility's floor and tables. These dryer sheets jeopardize the footing as it is extremely slippery.  I would assume this would be a huge liability to your company.
In addition, the floor is Sticky in most areas.

The sad part about this operation is the fact that there is NO ATTENDANTS that I've ever seen there, (unlike other facilities owned by SPOT LAUNDROMAT.

If there is NO FUTURE IMPROVEMENTS we will NOT PATRONIZE THIS FACILITY.

TODAY IS Monday MARCH 24, 2025. I am TRULY "AMAZED" that people who patronize the Virginia Ave., Hagerstown, MD SPOT Laundromat and comment that it is "CLEAN.!" We have been  frequent patrons of this facility and usually find it to be a proverbial filth hole. Again, I have pictures that depict overflowing trash cans, used cleaning paper and articles of dirty clothing strewn throughout the entire laundry mat floor, as well as discarded lollipops, chips and  partially used condiments. WE further observed laundry detergent spilled on  the folding tables and sticky floors  obviously originating from spilled soda.
In addition we have seen an obvious "homeless man" sleeping on the benches on at least three different occasions, (see pictures).  The last time there was a distinct smell of URINE emanating from this individual.  If you want homeless people to sleep at this facility, have them crash there in a confined location at the rear of your
Laundrymat

Just look at the pictures and, please don't tell us that this looks clean and is routinely cleaned by an attendant.

Also, it's obvious the owner of this facility, (who you referred my last complaint to), has initiated any improvements. Please ask him or her if they wanted to PATRONIZE THIS FILTHY ENVIRONMENT. Other potential patrons have come inside this place and did an ABRUPT exit, commenting on this unsanitary place.

WE ALSO DO NOT WANT TO COME BACK HERE AS WE FEEL THIS IS DEFINITELY A HEALTH ISSUE for us.

Feels very unsafe, please go to hub bubbles downtown. This laundromat is so ghetto , some lady legit stole all my heavy duty expensive laundry bags . Always gotta look over your shoulder while washing .

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