Regency Dry Cleaners, situated at 11 Grosvenor Terrace in Cheltenham, is a highly regarded local business known for its exceptional service and customer care. With a 4.5-star rating from 95 reviews, this dry cleaning establishment stands out not only for its professional services but also for its unique atmosphere and commitment to the community. Its convenient location near bustling cafes like Shakes 2GO and Costa Coffee makes it a popular choice among locals, especially during peak times before and after work hours.

Nestled on Grosvenor Terrace, amidst the bustling streets of Cheltenham, Regency Dry Cleaners has established itself as a beacon of excellence in the realm of garment care. This family-owned gem, distinguished by its friendly atmosphere and unwavering dedication to quality, has become a staple in the local community. With a laudable 4.5-star rating from 95 reviews, it's clear that Regency Dry Cleaners is more than just a place to drop off laundry; it's where meticulous care meets customer satisfaction.

The shop's proximity to local favorites such as Shakes 2GO and Costa Coffee enriches its appeal, offering customers convenience alongside top-notch service. The staff's genuine warmth and professionalism resonate well with the clientele, fostering a sense of trust and loyalty. Weather in Cheltenham can be unpredictable, influencing the demand for dry cleaning services, especially during wet and colder months. The shop wisely adjusts to these seasonal shifts, ensuring that garments are treated appropriately.

Peak times tend to coincide with the early mornings and late afternoons, as locals prepare for and wind down from their day. This timing reflects the shop's deep integration into the daily routines of Cheltenham's residents, further highlighting its role within the community. Such dedication to service, combined with the strategic location and the personal touch of a family-owned business, makes Regency Dry Cleaners a standout establishment in Cheltenham.

Regency Dry Cleaners

Shakes 2GO

Costa Coffee

SOHO Coffee Cambray Place

The Little Coffee & Donut Stall

Pret A Manger - High Street

Dolce & Salato

SOHO Coffee Regent Arcade

Marks & Spencer

The Find

Huffkins Cheltenham

I don't want to be overly critical as it's a small business that I've been to a few times and I've been happy with the results. However, this was the first time I took in a high end suit jacket to get cleaned and whilst they did a good job with the cleaning, the lapel had been given a crisp press along the full length of the lapel, totally removing the shape and roll of the lapel, and changing the buttoning point of the jacket. Otherwise they did a good job, but if you have do have nice tailoring just be careful and maybe have a quick conversation before hand to make sure they understand not to press out the shaping in the lapels. Thankfully i was able to fix it myself so no permanent damage was done.

Feel awful leaving a negative review but would have appreciated this information before we went to them (we recently moved to Cheltenham) and don't think anyone should be treated like this - both in service and customer service.

We did not have a good experience with Regents Dry Cleaners when we paid them to clean and box my wedding dress for storage.

They were very nice when I went in initially but when we went to collect it, the dress had been wrapped and boxed for storage and we were told it had 'come out fantastically'. We fortunately checked it when we got home and it was not clean at all. We took it back in to show them and request a refund. At that point the dress had been significantly delayed and some red flags were raised so we wanted to go elsewhere. The person there agreed that it was not clean but the owners were not available and would need to call us to discuss our options. No one called us so my husband returned to enquire and collect the dress, which they had suddenly been able to clean quickly without permission. I respectfully complained about the way we had been treated. They charged over £330 for this. In response, they sent a barrage of new, false and irrelevant statements claiming the dress was delayed because of the specific box I had chosen, it was my fault because I enquired about when I could collect it over a month after we were told it would be ready, it was in bad condition, I had not used their tailor and they found out I was planning on selling the dress. They also did not return the silk hanger it was on when I provided the dress.

It was overall a really upsetting experience.

Amazing customer service!! The first time I have used Regency Dry Cleaners and I am so pleased I did. The best dry cleaners I've used! I had a badly stained expensive skirt that another dry cleaners hadn't been able to fix. Regency dry cleaners did a fantastic job and put it through the cleaning process twice for me in order to remove the stain! Will definitely use them again. One very happy customer!

I’ve recently had my wedding dress cleaned here and the results were great, the dress was beaded with lots of marks from the day and it now looks brand new again! Very impressed.

First time using regency dry cleaners. Informed the staff I would collect on the following Saturday and was not informed closing time is 1pm on a Saturday. The items to pick up included a suit for a wedding the next day. Upon heading out to pick items up I realised they closed at 1 and subsequently called at 1.15 to see if I could still collect. The person I spoke to on the phone was rude, unapologetic and unempathetic. They stated that they would have to drive back to the store and could not do this as it would waste 30 mins round trip of their time. I explained it was for a wedding and I was not informed of the early close. Despite this encounter, the items were cleaned perfectly. Whilst I accept that I should have checked the times online, one would assume that a business would be open until 5pm on a Saturday. I would suggest highlighting this to any future new customers who state they will collect on a Saturday. Given the telephone conversation I feel the need to provide this negative review - a business owner should ensure they are professional at all times, and this encounter was quite the opposite. I will therefore not be using this dry cleaner for their services in the future.

Discover the charm of local laundry service with Cotham Hill Launderette, a cornerstone of the Redland community since 1967. Nestled in the heart of Bristol at 48 Cotham Hill, this family-owned gem stands out for its commitment to quality, customer service, and transparent pricing. Experience the difference where historic care meets modern convenience.

# Welcome to Cotham Hill Launderette: Where Tradition Meets Modern Convenience

Nestled on the vibrant streets of Redland at **48 Cotham Hill**, Cotham Hill Launderette has been a beacon of quality and reliability in the community since 1967. A family-run business that prides itself on providing exceptional service with a personal touch, this launderette offers a unique blend of traditional care and modern technology.

## Why Choose Cotham Hill Launderette?
- **Family-Owned Excellence**: Immerse yourself in the warmth of service that only comes from a business nurtured by generations. 
- **Transparent Pricing**: With clear, competitive rates, expect no surprises except the pleasant ones. Enjoy special deals designed to provide value without compromising on quality. 
- **Strategic Location**: Surrounded by local favorites like FED and One B Coffee House, make laundry day a part of your routine without going out of your way.

## Local Charm and Modern Service
Experience the unique blend of local history and modern amenities. Cotham Hill Launderette isn't just about clean clothes; it's about becoming a part of the community's fabric. Whether you're a long-standing resident or new to Bristol, you're always welcome here.

**Don't wait!** Turn your routine chore into a delightful experience. Visit us today and see why Cotham Hill Launderette is the talk of the town!

Cotham Hill Launderette

One B Coffee House {Cotham Hill}

Panunzio's Kitchen Gelati Italiani

Rubicon Too

Coffee + Beer

GAIL's Bakery Bristol Whiteladies

Caffè Nero

Bakesmiths

Psychopomp Microdistillery @ 145 St Michaels Hill

I had no issues with the contactless payment option.  Everything worked as planned.  This location is very clean.  Only possible issues is anyone waiting for their clothes to be cleaned can't charge a phone as there are no outlets available to users.

Unfortunately I'm another one that is owed money. Machines have taken money from my card and machines haven't started. Several phone calls and emails and still noting. Was even advised I moved my card to quick and didn't follow instructions. Be careful if you loose money in a machine it's impossible to get back and seems to happen a lot. Owner was very argumentative and rude on the phone. Won't be going back.

Easy to use and instructions to washing masine and dryers. There was a lady that was helpful. Did s full load of washing with in a hour. £5 for 9.5kg load of washing and 50p every 18mins for dryer.

I read and completely understand that some people had bad experiences here, but I cant say the same about mine. Needed urgent laundry done for my trip, and I wasn’t disappointed. The machines all worked well. Drying and washing was surprisingly fast. I got to pay with card and it also worked very well. Overall I personally had a very nice experience and I hope it keeps up that way!

Laundry machine worked fine - when it came to drying, it charged me twice without the machine starting. The assistant managed to help me somewhat, but was unable to issue a refund. Upon calling the head office, i was met with an answering machine. The assistant in store said 8d be waiting all day - very frustrating - in total i paid 11 pounds for drying and only recieved 5 pounds of drying time. No refund in sight. Be wary that this could happen to you here, there is no real help if your money goes missing.

Dry Cleaners Near Me

Express Dry Cleaners in Bristol, ENGLAND

Express Service Specialists in Bristol

2 Express Dry Cleaners Found

Regency Dry Cleaners

Cotham Hill Launderette

Map View

Express Service Tips

Other Services in Bristol

Waiting for Your Laundry? Play Sudoku!