I'm so impressed with the exceptional service and quality work at Cranston Cleaners Inc! The staff is friendly and welcoming, making you feel at ease while dropping off your delicate items. Their tailor is particularly skilled, consistently delivering outstanding results. Whether you need a simple hem or a thorough cleaning, Cranston Cleaners Inc is the perfect destination. With their reliable and efficient service, you can trust that your garments will be treated with care and attention to detail.

Cranston Cleaners Inc

I brought my Uggs to be cleaned here. They were worn about 4 times before oil splattered on them, hence them needing to be cleaned. They assured me that they will be sent out to a place that specializes in Ugg cleaning…. Well my Uggs came back clean but ruined. They look like they were put through the wringer…. They look furry and look like they were thrown in a washing machine and blow dried. Absolutely ridiculous. DO NOT BRING YOUR UGGS TO BE CLEANED HERE

I love it here! The service is amazing and they never fail doing excellent work. Their Tailor does a great job every-time. .

Last time going there...I was charged $27.40 for a single pair of pants to be hemmed... yes .$27.40.....i told the Hispanic women that i don't want the pants  dry cleaned i just need them hemmed since these are just work pants.   I come back to pay today and she says the price is $26.00.. I said  "ohh are you sure I just got them hemmed?" She says "yeah the dry cleaning is $6 the hemming is $18". Whatever  kind of expensive but it's too late now. So I factor in the tax and ballpark guess that it should be around $26 bucks. Anyway I pay her and as she hands me the receipt I look at the bottom for the total and noticed that my total was now $27.40. Yup they also charge a card fee of $1.40. I WILL NOT BE GOING THERE AGAIN. WAYYY TO EXPENSIVE FOR A SINGLE PANT TO BE HEMMED!

Quoted $7-10 per hemming of plain maxi dress style.  Came back to pick up charges my Senior mother $30 per dress. Didn’t call first. $271 Dont go here unless you wan lt to be ripped off. Especially Seniors. Mom is Donna M if you want to refund her I will be calling!!!!!!!!!

Called - said. They had no control over the tailor. - fine.  But it is your establishment. “Told her an estimate, she didn’t say call first”. What ?????????? That should be standard!!! You charged her 3 x what was quoted!!! Helllo

I brought 5 pairs of work pants to  be hemmed 1inch.  They did a fantastic job and they were ready on time!!! Staff is very friendly and I will highly recommend  this business to anyone!!

Welcome to Freeway Laundry 5, where convenience and comfort come together in a state-of-the-art laundry facility. Our friendly and helpful staff are always ready to assist you, ensuring a seamless and enjoyable experience. With our extensive hours of operation, you can do your laundry at a time that suits you best, whether that's early in the morning or late at night. Our large capacity washers are perfect for bigger loads, saving you time and effort, and our competitive rates make it an affordable option for anyone. Plus, our facility is wheelchair accessible, making it easy for everyone to use our services.

Freeway Laundry 5

I just left there and had one heck of an experience. I’ve been coming here since they opened. This evening I go to do my laundry as normal. I put money on my card & while I’m adding the detergent my kid spilled some. I asked the attendant I’ll refer to as attendant #1 for assistance & she comes over & helps no big deal. I leave & return to dry then realize somehow during the mess earlier my card got lost. I return to attendant #1 &  remind her that she helped me earlier & that I lost my card. She seemed to remember me but didn’t speak English so pointed me to another attendant I’ll refer to her as attendant #2. I explained what happened & offered to open my bank app to show her I just put $20 on a card & that I’ve already done the wash but need help with the dryer. If anyone doesn’t know this place offers free drying with a wash. Attendant #2 just responded with she can’t help me without the card. I explain again attendant #1 saw me here & my clothes are in the wash - which should be a huge indicator that I paid & that I  just need help with drying. Mind you attendants have a laundry card that they walk around with. They’ve had to use them to help me before when the dryers tried to charge me for drying. Therefore all she had to do was see my clothes in the wash hence I paid for them and use her laundry card to help me dry. But no instead she dismissed me & again repeats that she can’t help me. I try to plead with her again this time she doesn’t even respond & I think bc she has her AirPod in that she didn’t hear me so I ask her did you hear me and she said I can’t help you. So now I’m mad. I asked for a manager but she does not move or respond she continues to ignore me and fold laundry. I then go back to attendant #1 asked for a manager but she looks at attendant #2. I walk around looking for someone else to help. No one helps me. No one acknowledges me. I then do something I know I should not have done which was walk up to the desk and walk slightly around the desk just enough to see the computer screen and list of numbers With the hopes of finding a name / number of a manager. At this time attendant #1 tells #2 what I’m doing. Attendant # 2 comes over and she gets behind the desk just enough so I can’t see the screen anymore then PUSHES me & tells me I can’t be there. I yell at her telling her to not put her hands on me. At this point I’m fuming & call 911 to avoid things escalating further. As I’m calling 911 now she decides to call her manager & speaking in Spanish. Telling the manager I’m mad about the card but never once mentions she put her hands on me. As she’s on the phone with the manager she’s smiling and laughing. Then she tries to hand the phone to me saying I have the manager on the phone do you want to talk to them? At this point I refused. And told her the police were on their way. I go to take my clothes out the wash then attendant #1 comes over and is now willing to assist me with the dryer - the only thing I wanted to begin with. The police get there & I walk up & hear attendant #2 saying how mad I was over the card & how I walked behind the desk but never once mentioned how she pushed me! I pointed to the camera and told her it’s ok the camera will show you pushed me. The police asked if I wanted to press charges. I don’t bc I’m not a monster. We are all trying to survive in this economy and I don’t want anyone to lose their job but I do want to be treated with respect. She needs some serious customer service training and learn next time help the customer > pushing them bc they tried to help themselves.

****editing my review - on 01/08 I went in and spoke to the manager - Johanna. I was prepared to go in there demanding something not sure what but something. But Johanna did something that changed my whole attitude. She took accountability. She agreed that the way I was treated was not ok & that the attendants in question have been talked to. I’m satisfied with knowing the problem was addressed A little accountability goes a long way.

Love this laundromat, staff always friendly and helpful. One thing they need to work on is the card reader on the washer and dryers don't always work. Takes like 6-8 times to get card to work on machines which is a lil frustrating, so that would be my only complaint.

I went to the facility in Cranston for the first time today, I have to share how great my experience was thanks to the wonderful girl Silvia who works at the laundry. She was friendly, efficient and genuinely cares about her work making the whole process so easy. Thanks Silvia you’re the best!!

A bunch of the machines are always out of order. The staff is super rude and act like you’re inconveniencing them if you ask for assistance. The cards are a pain to get to work and when I asked for help the attendant spoke to me like I was a moron.

They have washers that hold up to 135Lbs more then most laundromats for cheap rates saves you time and effort much convenience when you work multiple jobs and don't want spend a whole day doing laundry.

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Leather & Suede Dry Cleaners in Cranston, RHODE ISLAND

Leather & Suede Specialists in Cranston

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Cranston Cleaners Inc

Freeway Laundry 5

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