Longbranch Dry Cleaners, nestled at 2603 W Pleasant Grove Rd #120 in Rogers, is a testament to dedication, quality, and community values. Founded to honor Branch Long Ward, its services reflect a commitment to excellence. This family-operated establishment not only offers premium dry cleaning and laundry services but also stands out for its free pickup and delivery options, addressing the needs of the bustling Rogers community.

# Longbranch Dry Cleaners Review: A Pillar of Quality and Community Connection

Located at 2603 W Pleasant Grove Rd #120 in Rogers, Longbranch Dry Cleaners is more than just a place to have your clothes cleaned; it's a family-owned business that carries the legacy of Branch Long Ward with a staunch commitment to providing premium service. Since its inception, it has not only served the community with exceptional dry cleaning and laundry services but also become a symbol of resilience and dedication. Situated conveniently near landmarks such as Starbucks Coffee Company and McDonald's, its location is both strategic and significant, marking it as a central point in the neighborhood's daily routine.

The services offered at Longbranch Dry Cleaners are tailored to meet the high expectations of its clientele, which include free pickup and delivery, a boon for those with hectic schedules. The staff's attention to detail and customer care is evident in the glowing reviews, with special mentions of staff members like Ariel who go above and beyond to ensure customer satisfaction. Despite occasional hiccups, the overall sentiment from the community is one of trust and appreciation for a service that does more than just clean clothes—it preserves memories and upholds a family's legacy.

## Local Insights

The Rogers neighborhood is known for its vibrant community and historical significance. The choice of Longbranch Dry Cleaners' location on W Pleasant Grove Rd is strategic, providing easy access via public transit and making it a convenient stop for residents and those passing through. The area's seasonal changes reflect on the services, with increased demand for different types of garment care throughout the year, something the Longbranch team adeptly manages.

## Service Highlights

- **Free Pickup and Delivery**: An essential service for the busy lives of Rogers residents.
- **Quality Garment Care**: From everyday items to special occasion wear, all are treated with exceptional care.
- **Community Engagement**: Longbranch's involvement in local activities underscores its commitment to the Rogers area.

## Customer Tips

- **Schedule Pickups in Advance**: To ensure timely service during busy periods.
- **Consult on Special Garments**: The staff is knowledgeable about different fabrics and treatments.
- **Keep an Eye on Seasonal Offers**: Especially beneficial for bulk cleaning before holidays.

Longbranch Dry Cleaners

Starbucks Coffee Company

McDonald's

Kudos on turning a sorrow into a triumph!

I bought a vintage jacket with buttons shapes in cicadas, which have deep meanings in my Chinese cultural background. Unfortunately, the jade buttons went missing in the dry cleaning process. Kristy, the associate at the dry cleaning was very compassionate and committed to make the best effort to help me restore the sentimental pieces! I was doubtful for a while, because these buttons were such specialty, and I thought getting a little bit money back would have been the most I could get out as a compensation, which, of course, would not  have made me satisfied. Kristy didn’t simply offer me money… she went above and beyond to try to give me back the actual buttons - she contacted the Chinese clothing brand although getting no responses, looked among local artists and asked around for references of crafts prospects for weeks. Every step of the way, she kept me informed on progress and thanked for my patience - she even asked about what cicadas meant in my culture! In the end, after a couple of months, she found a novel solution from a local business called “Sticky Fingers” and restored my cicada buttons perfectly to human eyes! I really appreciated the genuine care in Kristy’s customer service, her professionalism and persistence! Highly recommend!

Miss Ariel helped me out very much. I had a wedding That I needed to attend to in my jeans weren’t starch! They got me in and out all in a day

Very nice staff and what a wonderful crew too! They did and excellent job making sure that my comforters and accessories were cleaned and restored!

Dropped a large order of my work clothes off on a Saturday, had been there before with no issues though the prices weren’t the best. Came back a week later to pick them up and they were LOST. Attendant had put the clothes under someone else’s name and couldn’t find them. Had to wait an hour then leave my number. They called me that evening as they were found and didn’t even offer a discount for the inconvenience. Decent dry cleaning, overpriced, poor customer service.

I've been with this cleaners since they opened. The service was good. Chrissy was excellent my husband left his money clip in his pants pocket he didn't know it was missing until Chrissy called. Chrissy has returned his money clip several times. I brought a black dress from the half off store I decided to put it in the cleaners instead of washing it so it could have a good look. I went to pick up a load of clothes. My dress was not in that bunch. I checked my closet not there so I called and explained about the dress that I just bought. The young lady called and said a black dress was in the bundle I just drop off I told her "I know just had that dress on to my mother in-law's funeral. This is not the dress in questioned." She told me she would call the company where they send the clothes out and call me back. She never did. I went back up to the cleaners the lady that I spoke to really pissed me off. I asked "do you guys have a lost and found or anything could you check," and she said no I asked for the owner's number or who could I talk to other than her. She said no one. I drove away pissed. I got home the other girl called and said they found a dress  could come back up to look at it. I didn't go back because I was just there and you said you have nothing there. I really believe they were playing with me. I will not go back to this cleaners again I told my husband if you ever leave your money clip in your pants now you will never get it back because they have some really good liars working there. It's a shame how workers can bring your business down so check and recheck your clothes to make sure you have everything you drop off. Y'all need Chrissy back ASAP! I can't even think about my dress without gettin sick. For this reason is why I would give Longbranch cleaners a -1. Thanks

Old Town Dry Cleaners, located at 2530 S Pinnacle Hills Pkwy #300 in Rogers, stands out for its commitment to technology, expertise, and specialty services. With a convenient online booking system and an app for managing pick-up and delivery, this business caters to the modern customer's needs. Its staff's specialized knowledge in handling a range of fabrics and certifications in eco-friendly cleaning practices ensures that garments are cared for with the utmost attention. Unique services such as same-day cleaning and specialty garment care, including wedding gown preservation, set Old Town Dry Cleaners apart in the local community.

# Old Town Dry Cleaners: A Hub of Technology, Expertise, and Specialty Services in Rogers
Located in the heart of Rogers at 2530 S Pinnacle Hills Pkwy #300, Old Town Dry Cleaners prides itself on blending traditional service with modern technological advances. Here, we delve into what makes Old Town Dry Cleaners a standout choice for residents.

### What Technologies Does Old Town Dry Cleaners Employ?
"We have integrated an online booking system and a user-friendly app, enabling our customers to schedule pick-ups and deliveries effortlessly from their smartphones," explains the owner. This approach not only streamlines the service but also adds a layer of convenience that's highly valued in today's fast-paced world.

### What Expertise Can Customers Expect?
The team at Old Town boasts a deep understanding of various fabrics and garment care techniques. "Our staff undergoes rigorous training, ensuring they are well-versed in the latest cleaning methods and are certified in eco-friendly practices," the owner adds. This expertise is particularly evident in their handling of delicate items, such as wedding gowns, where they offer preservation services.

### Are There Any Specialty Services Offered?
Indeed, Old Town Dry Cleaners offers several specialty services that cater to the unique needs of the Rogers community. "We are proud to offer eco-friendly cleaning options, same-day service for those last-minute needs, and meticulous care for specialty garments," shares the owner. Such offerings are a testament to their commitment to high-quality service and environmental responsibility.

### How Does Old Town Dry Cleaners Engage with the Rogers Community?
"We are more than just a business; we are a part of this community," the owner reflects. Situated near landmarks such as Glanbia Performance Nutrition and Bethel Brew, Old Town Dry Cleaners has become a staple in the neighborhood's fabric. The business has witnessed the area's transformation and growth, adapting its services to meet the evolving needs of its residents.

### Any Tips for Customers Planning to Visit?
1. Utilize the online booking or app for efficient service.
2. For wedding gown and specialty garment care, schedule a consultation to discuss specific needs.
3. Peak times are typically early mornings and late afternoons, so plan visits accordingly for quicker service.

Old Town Dry Cleaners remains a beacon of innovation, quality, and community engagement in Rogers, continually striving to exceed the expectations of its clientele.

Old Town Dry Cleaners

Glanbia Performance Nutrition - Northwest AR

Comfortable Cup Cafe

Bethel Brew - Rogers

Will not be coming back. I dropped a blazer and a dress and both had stains when I picked up. The blazer had a small coffee stain that I know to have been easily removed and the dress came back still dirty as well. The dress has a vodka cocktail spilled on it that seeped to the backside of the dress, and curiously enough, the front side of the dress was stain free. Almost as if they did not bother to turn the dress to clean the other side.

Additionally, they said they can not clean a fur coat, and they would have to ship it to Kansas City to have it cleaned.

Price was reasonable, only if they actually removed the stains. I feel like I paid for nothing and will now need to find another cleaner to fix what they could not.

These folks take great care of my clothes! They remove stains beautifully. They de-wrinkle my clothes well. The service is friendly and courteous.

Nice store and a very friendly lady helped me as I dropped off some slacks to be altered.

Didn’t have a great first or second experience. My first time bringing my items to get dry cleaned and starched I picked them up and they were wrinkled and shirts didn’t have a crease. They were helpful in having them redone, but even the second time they weren’t great. I normally have light starch, but I used medium here in hopes the second time the crease holds. It was only slightly better, but at least the second time I had a crease.  There likely won’t be a third time, but I will say they have excellent customer service!

I've been taking my clothes here for years out of convenience due to their location. I generally get clothes back that have broken buttons or on occasion a new stain, then they told me it was there before I dropped it off. I got over it and continued to use them, but this last pick up I came in through the drive thru and greeted the lady with a smile and a hello. She gave me a dirty look and hand gestures to have me hurry up, she yelled "I NEED YOUR NAME" or something so I gave it to her. I asked her how her day is going and she just yelled "I DONT HAVE TIME TO CHAT I'M VERY BUSY!"... I honestly didn't expect a conversation with her but at least show some professionalism and be courteous. She was extremely rude. They'll keep losing business if they keep treating customers this way.

HKS Laundry on Olive Street in Rogers stands as a pillar in the community, offering exceptional laundry services with a focus on customer satisfaction and transparency in pricing. With its establishment deeply rooted in the neighborhood, HKS Laundry has become synonymous with reliability and quality service. Its strategic location and extended operating hours cater to the bustling life of Rogers' residents, making it a go-to laundry facility in the area.

HKS Laundry, located at 1240 W Olive St in Rogers, has been serving the community with top-notch laundry services for numerous years. Esteemed for its commitment to customer satisfaction, HKS Laundry offers a range of services, including convenient pick up and delivery, which caters to the needs of its busy clientele. The business prides itself on pricing transparency, ensuring customers receive value for every dollar spent. Operating from 6:00 AM to 10:30 PM daily, it accommodates the schedules of all patrons, including early risers and late workers.

### Heritage and Community Involvement
HKS Laundry’s longstanding presence on Olive Street has allowed it to become an integral part of Rogers' community fabric. This establishment has seen the neighborhood evolve and has continuously adapted its services to meet the changing needs of its residents. The laundry’s heritage is not just about its longevity but also its active participation in community life, contributing to local events and initiatives.

### Unique Aspects of HKS Laundry
- **Pricing Transparency**: HKS Laundry is dedicated to providing clear and upfront pricing, eliminating any unexpected costs for its customers.
- **Extended Operating Hours**: Its comprehensive operating hours from early morning to late evening offer unparalleled convenience.
- **Pick Up & Delivery Service**: For those with demanding schedules, this service ensures that laundry needs are met without disruption to daily routines.

### Local Context
Located in the heart of Rogers, HKS Laundry is easily accessible via public transportation, with bus stops conveniently located near the intersection of W Olive St and 13th St. For those driving, parking tips include using the side streets for longer periods or the designated spots directly in front of the establishment during less busy hours, typically early mornings or late evenings.

Peak times at HKS Laundry are weekend mornings and weekday evenings, when the community's residents are most likely to tackle their laundry tasks. Planning visits outside these peak hours can lead to a more relaxed and efficient laundry experience.

### Nearby Attractions
- Rogers Historical Museum
- Daisy Airgun Museum
- Frisco Park
- Rogers Public Library
- Lake Atalanta

### Local Insights
The area around 1240 W Olive St is known for its vibrant community life and a diverse array of businesses, from quaint cafes to bustling retail shops. HKS Laundry benefits from being situated in such a dynamic neighborhood, drawing both locals and visitors who appreciate the convenience and quality of service.

### Service Highlights
- Extended operating hours for convenience
- Transparent pricing model
- Pick up and delivery options for busy individuals

### Customer Tips
- Visit during off-peak hours for a faster service
- Utilize the pick up and delivery service for convenience
- Check the website for any special deals or promotions

HKS Laundry - Olive Street

My first time here. No free dry as someone stated previously.  That must have been a broken dryer.  Speaking of which 6 of the 19 dryers were out of order.

One of the two change machines worked.  Kind of a hassle to have to get $20 in quarters to feed two $7 washers.  The credit card option on the washers were out of order.

The two washers I chose worked well.

Each quarter gives 6 minutes of dryer time.  The two dryers seemed to dry slower than I’m use to. They will start with only one quarter. That’s great (seriously) since it took another couple quarters to finish drying.

If everything worked it would be an incentive to not look elsewhere.

I don't know what is happening with this business, but they have gone downhill in the last year and drastically over the last few months. We have used them for years either going to the Laundromat to use the machines, dropping off clothes, and in the last few years using their pickup and delivery service. In the past, if you ever had a problem you could call or text their number and you got a response on the same day. They have an app that allows you to schedule a time for pick up and a time for delivery. Over the years, they have never honored those time slots. The laundry was either picked up and delivered much earlier than scheduled or much later. For the most part, this did not bother us because the clothes would always be cleaned and returned within 24 hours. But that is no longer the case. We have had multiple problems with the pick up and delivery service over the last few months. We contact the store via all the various communication options with no response. Eventually we bring our clothes in. Then we get get a notification stating the laundry was not there to pick up. Every time this has happened someone has been home to give the pickup person the laundry, should they arrive. They don't knock or message us....until we have multiple problems. We've also been getting our clothes and linens back and they are still damp. I notified the owners about this several months ago, just to make them aware. I'm more than capable of setting out the damp clothes and linens so the dry fully and don't get mildew...but we are paying for them to be washed and dried. The last two weeks our clothes don't smell as clean. I drove to the store on Olive to use the machines  and I didn't even walk inside. The place is a mess. I've read a lot of bad reviews lately and they are all valid. It's really sad because this place used to be wonderful and they did a lot of outreach for the community. However, it's a HUGE red flag when you stop communicating with your with your customers. Someone allegedly stopped by to pick up our laundry again a few minutes ago...after I cancelled the order. This time they did knock. But they were walking away by the time I got to the door (maybe 30 seconds from knocking to me at the door). A few minutes after they walked away I received a text about a failed pickup. Why knock on the door if you're not going to wait for an answer???? Since we had cancelled our order, there was no laundry on the porch today. How is it they are not getting any messages through all the sources they claim they use to communicate?  This entire experience is so disappointing.

First of all, I don't know how old the photos they have posted are, but the interior of this place doesn't look that way now. It's usually pretty clean. What hurts the rating is that machines that are broken stay that way for months.
My career is repairing equipment of all kinds, so I know my way around these simple appliances. I've even left a note explaining how the handle on a certain washer has to be "held up and pressed in" for the washer to start its cycle. The machine next to it has a broken latch. They've been that way for months. The coin mechs on some don't  accept quarters. The carts here have years worth of hair bound up in the casters. In short, they don't fix their stuff! I can't fathom how this place has a rating of 3.9.
I'm looking for another place to do laundry.

If you need to wash your clothes DO NOT come here. Most machines aren’t working yet there is not signs on them so people don’t waste their detergent

Why is it that I'll put in money ($2) into the dryer but the dryer doesn't work? Half of the dryers here barely function and most don't even want to close properly. My clothes came out as wet as they were when I pulled them out of the washer. I've been using this laundromat for years and let me tell you, service and quality has gone down hill over the years. It's almost as if the business is just a tax writeoff.

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Dry Cleaners with Pickup & Delivery in Rogers, ARKANSAS

Pickup & Delivery Specialists in Rogers

3 Dry Cleaners with Pickup & Delivery Found

Longbranch Dry Cleaners

Old Town Dry Cleaners

HKS Laundry - Olive Street

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