Looking for a reliable and professional laundry service? TINTORERIAS SANTA CLARA is a great option, with years of experience and a loyal customer base. Their team is dedicated to providing top-notch service, ensuring your delicate clothes receive the best care. From ironing to dry cleaning, they offer a range of services to meet your needs. With a focus on quality and customer satisfaction, you can trust that your garments are in good hands.

TINTORERIAS SANTA CLARA

I've been a customer for years, even though friendliness isn't one of the virtues of the two gentlemen who serve the customer. Some of the ironing ladies are friendly. Yesterday I brought two morning coats, a tie, and a long women's suit. The price they tried to charge me was outrageous. I took the trouble to compare it with more than ten laundromats in Palma. They charged me more than double. In fact, on one of the morning coats that didn't have a single stain, the frock coat, it was only worn at the ceremony and then left on a hanger. They tried to charge me a 5 euro "stain" fee, as they did on the rest of the garments that did have a stain... A real disgrace. Curiously, they don't accept card payments, ONLY CASH.
Not a recommended dry cleaner.

Super professional. If something isn't right, they'll let you know. Great service. Price-performance ratio.

Our whole lives as a family, we've been going there, and now it's sad to see the mistreatment, the way they treat you as if you were a penitent, and the mockery and irony. They didn't even let us file a complaint; I don't think it's legal.

More than 30 years, leaving delicate clothes there, and unbeatable service

Excellent customer service and helpfulness! They always offer alternatives and solutions to problems!

Step into Tintorería 5àsec, where cleanliness meets care! Our expert team is dedicated to providing top-notch laundry and dry cleaning services, ensuring your garments are treated with the utmost attention and precision. From delicate feather down jackets to everyday essentials, we strive to exceed your expectations with our meticulous approach and helpful staff. With extended hours to accommodate your busy schedule, you can trust us to get the job done efficiently and effectively.

Tintorería 5àsec

Fantastic, I took a feather down jacket with stains and they cleaned it in no time while not bunching up the feathers. Great business service.

They check the cloths  and tell you what can be cleaned and what not. Very helpful.

Sympathy from the shop assistant does not exist!!!
After months of neither call nor message without knowing anything about the order and I went to ask about it and he told me it has been done for a long time! He sent me messages that he is ready to collect in front of me
I saw hairs in the bag that is packed and asked if he has washed
The answer yes
At home I opened the bag and saw that it was full of lint (it had a lilac cover).
I doubt if he washed me but he did charge me!!!
Anymore

Shameful!! They charge you upfront without knowing whether they'll be able to remove the stains from your clothes or not. I brought a jacket with an oil stain, and they returned it to me exactly the same way. 15 euros down the drain...

At TINTORERIAS SANTA CLARA, trust and quality come first. With years of experience in the industry, our professionals take pride in providing top-notch laundry and dry cleaning services for your most valued garments. From delicate items to everyday essentials, we understand the importance of handling your belongings with care. Our well-lit and safe facility is designed to make you feel at ease, knowing your clothes are in good hands. While we may not be the cheapest option, our commitment to excellence and customer satisfaction sets us apart.

Although their prices are not the cheapest in Palma, you get what you pay for.  I 100% trust them with my high quality garments.  In the past I have used "discount" dry cleaners and they ruined my garments.  I never have to worry about that with Santa Clara.

Recommended because they are good professionals. Their years in the business speak for themselves.

They say in the yellow pages that they have home delivery service for everything. I go there and it turns out it's not true. Only for rugs, and they only bring the items at 1 a.m.! I left the clothes, but never again. Now I have to carry everything home since I don't have a car.

Tease. Expensive and without guarantees. Terrible customer service.
Seeing that one of the dresses was a wedding dress, the price has multiplied directly by six.

The three times I went they treated me terribly even though I paid in advance and on top of that it wasn't cheap. They answered me wrong and well, I changed dry cleaners and I am much happier.

5àsec

Best dry cleaner on Mallorca. I had the worst red wine stain on my white pants and they fixed it entirely.

All dress shirts are always finished with top quality.

5 stars all the way.

50€+ dry wash 2 dresses and 70 for a leather jacket. I would like to say it looks like a decent chain but the result shows the opposite: The jacket was late for delivery for 2 weeks. And 2 dresses still show obvious stains, they said they have no guarantees which sounds like a general rule, but they can’t clean it well even for normal sweat and food stain.

I submitted a pair of completely black trousers to the dry cleaner. These were very expensive trousers, which is why I specifically chose professional cleaning services to prevent the color from being ruined. However, upon collection, the color was completely washed out, turning the trousers from black to almost grey. I do not accept the explanation that such trousers always fade to grey because I have had them cleaned before without any loss of color. The fact that they turned grey is indicative of the poor quality of this dry cleaning service, which is why I cannot recommend it.

Aina treated me extraordinarily well. She welcomed me, advised me, and resolved my shirt issue. This is a very important asset for the company. She listens, helps, resolves issues, and is very responsive. Thank you, Aina!

Last week, I took my white wedding dress to the store to be cleaned, just as I've taken many other garments, and I've always received impeccable service. The dress's hem was stained with dirt from the estate, so the assistant warned me that she couldn't guarantee that the train would be perfect, which I understood. She also warned me that the tulle, which had glitter on it, could lose its shine, which I also understood and accepted.
But to my surprise, when I received the dress, the tulle had previously been pure white; now it's cream-colored—all the tulle, not just the train and the hem. When I told the assistant, she flatly denied that the dress was white, saying it had been spotless. When I insisted, even showing photos from the wedding day, she rudely told me, calling me an idiot, that the dress arrived in that color and that I would have to discuss this with her colleague, who was the one who picked it up for me, and I would have to be aware of when she would be back. Anyway, the next day I called to speak to the colleague and was told again that the dress wasn't white, that each tulle was a different shade of white, and that the lining and lace were the only white parts. I insisted again. Finally, I was told that the supervisor was traveling and wouldn't be back for another 15 days, and that she had the final say.
I decided to take the dress as it was, without ironing it, because the truth is, given all this, I prefer to have the dress at home.
At no point in my requests for a refund for the service has it been granted. She treated me badly and told me I had to wait for the supervisor to see it. What I do know is that I paid €90 for the service, and what I'm getting is that my dress will probably never be the same again... A very expensive, high-quality dress.
I'd like the person responsible—because there must be someone other than this person who's on vacation—to contact me and offer me a solution.

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