Experience the convenience and reliability of Pride Cleaners, where you can trust your laundry needs to be met with care and efficiency. Our 24/7 service allows you to drop off and pick up your garments at any time, making it perfect for busy schedules. Our automated services and friendly staff ensure that your clothes are treated with the utmost care, whether it's a delicate item or a bulk load. With a strong reputation for quality and customer satisfaction, you can rely on us to get the job done right.

Pride Cleaners - Ambassador

The automated dry cleaning services are user friendly and I was in constant contact on the status of my clothing. However, I had entered minor alterations(example. Buttons to fix, specific stains, etc.) and when I got my items back. Everything was dry cleaned and nothing was fixed or addressed. Filling out all the information I did was a waste of time. Great service if you only need things dry cleaned with zero other alterations, stains removed or minor fixes. Will not use for tailor services ever again. Huge waste of time and money using their services

The 24/7 kiosk made it really easy, even for a first time customer, to drop off and receive the garment cleaned both after hours. Convenient, fast, and did the job. I will be going back!

Dropped off 2 uniform shirts and a pair uniform slacks. I didn’t receive the slacks as you all still have them. They were lost somewhere on your end. Both uniform shirts were to be pressed. The lines were completely off. Not at all happy with this service as this is the second time this has happened. As soon as I recieve refund and my slacks back I will be going somewhere else that I can trust. Extremely disappointed in your service all the way around. I had to borrow a uniform for this weekend. Do you have any idea how damaging that is. No you don’t.

Not a fan of the new automated kiosks.  This might be of value to people wanting to drop-off/pick-up outside of business hours.  Never received any texts, or receipts like the kiosk stated.  Will be a bigger issue when the technology doesn't work, and there's no way to get assistance.  Again, think this is great for those wanting after-hours service.  But, slower than the previous drop-off process and very impersonal.  Courious how you shove a comforter in that chute?

Been using the Pride Cleaners Ambassador Drive location for years. Clothes and comforters are always nice and refreshed when picked up.  Staff is super nice and helpful.

Experience the best in laundry and dry cleaning services at Pride Cleaners - Shoal Creek! Our team is dedicated to providing top-notch quality and efficient turnaround times, so you can trust that your garments are in good hands. From hemming jeans to dry cleaning suits, we take pride in our work and strive to deliver perfect results every time. With a commitment to excellent customer service and a focus on getting the job done right, you can rely on us to keep your clothes looking their best.

Pride Cleaners - Shoal Creek

Horrible customer service!! I had a pair of jeans hemmed. It took over a month. I since moved to the south part of town and called to ask if they could please send it to the Main St location. I got called back and left a message to please call back in the morning and let her know which store to send it to. I called 4 times left 3 messages to please send it to the Main St location. No one in Liberty ever called me back to let me know they still had it. The bonus was this was my first experience and last. The jeans they hemmed ripped literally the next day I got them back at the area they fixed them. I also dropped off a bag of laundry. She gave me a blue bag and said it was $5.40. She never explained that I was actually buying the bag and not the laundry. Absolutely never again. People seriously don’t listen or pay attention. Customer service is horrible here. Even called corporate and they just said sorry. Pathetic company!

Normally less than a 24 hr turnaround for my shirts, cleaned. Cleaned, pressed and hung for only a couple bucks each. They could be a little more friendly but they get the job done and done well.

(very efficient good quality work this was over year ago before recent events have caused a change of heart )

as one can see i have been a loyal customer for quite sometime. i unfortunately have to change my assessment.  i had a shirt laundered as usual but since i am blessed to have a variety of colors and shirts at my disposal i may not wear a shirt months.
i found my shirt in december and notified  local, regional, and corporate of the ruining of my shirt. Their response was they would not compensate me for my Vinyard Vines shirt because “ it had been laundered too many several months prior “
VERY UNPROFESSIONAL !!
and poor business practice  lose a customer to save $100.  THE IRRITATING THING IS NOT SO MUCH THE SHIRT BUT THEIR REACTION.
ps i have my phone logs of the multiple phone calls i made

Dropped off 2 suits for dry cleaning plus shirts and sweater on Friday.  Pride Cleaners texted me to pick up on Monday. All was completed and bagged. Great job

Great service, perfect results, friendly staff. We have used Pride Cleaners - Shoal Creek for several years and will continue to bring our dry cleaning to them in the future.

Welcome to De Best Laundry & Dry Cleaning, your one-stop destination for all your laundry and dry cleaning needs! With a 4.5-star rating and a reputation for excellent service, we're proud to offer a clean, comfortable, and wheelchair-accessible facility where you can get your clothes cleaned and cared for with professionalism and attention to detail. Our friendly staff are dedicated to providing you with a great experience, from the moment you walk in to the moment you pick up your freshly cleaned clothes.

De Best Laundry & Dry Cleaning

Bad service all the way around. Dropped my coat off on Sunday and was told it would be ready Tuesday. When I called to assure it was ready, they seemed confused about my coat and said it would be ready the next day and hung up on me. The next day, they called me asking what kind of coat it was and what color it was?? And then said it would be ready THE NEXT DAY. I didn’t get my coat until Friday. And I just went to wear it now, and it’s not even clean!! I took it because of cat hair and there’s still plenty of it on my coat. It looked like it was just quickly lint rolled? 0/10 recommend.

Great experience. Professional and friendly staff. Reasonable prices on the machines. I've been taking my clothes there for over 12 years. They also do dry cleaning.

These dudes follow you around the store and take a seat right in front of u while you are doing your laundry. I must told him I felt uncomfortable following me from the parking lot into the laundry room. I left came back, agayhe was in the parking lot following me again. He said he was rich had 11 kids, been here since 1984 .so

Dropped off my laundry and I picked it up at the time given, clothes folded and ready for pickup on time.
The restroom was clean and the service was great. Also I should mention the pricing fits my pocket.
Thank you for your time and your service.

Been to a few cleaners, and this is the only cleaners that still heavy starch your jeans like they use to back on the day. Great price on three pairs. Highly recommend

Looking for a reliable and friendly dry cleaner? Pride Cleaners North Oak is the perfect spot! With a 4.8-star rating and a reputation for excellent service, you can trust that your clothes are in good hands. From spot removal to pressing, the staff at Pride Cleaners North Oak are dedicated to providing top-notch service with a smile. Whether you're a long-time customer or just discovering them, you'll appreciate the timely and affordable service that keeps you looking your best.

Pride Cleaners North Oak

The good: met my timeline. Delivered when promised. Friendly staff. Excellent spot removal.
The bad: possibly missed pressing my suit jacket.
Overall: I’m a repeat customer and Pride has earned my continued business.

I’ve been using Pride Cleaners North Oak for years, and the service has never been better than it is today. My most recent visit reminded me why I keep coming back. The entire experience, from the ease of dropoff to the quick and seamless pickup, was handled with impressive efficiency that perfectly fit the pace of a full schedule.

The associate who helped me was fast, thorough, and genuinely friendly, offering the kind of attentive service that makes you feel like a valued regular. The work was completed with remarkable speed while still maintaining the high quality I’ve come to expect.

After all these years, Pride Cleaners North Oak continues to raise the bar, and they’ve absolutely earned my ongoing business.

The service was superb.  I actually thought it would take 3 to 4 days to receive 2 dresses back because one had fringes at the bottom.  I thought it may be difficult to keep knots out.  I was pleasantly surprised to get a text after 2 days that my cleaning was ready for pickup. The drive through dropoff and pickup time line was quick and easy.  The young lady who waited on me was kind enough to open the door and place the cleaning in my car.  I truly appreciated that because it’s difficult for me to get in and out of a car .  I would certainly recommend this PRIDE Cleaning location to all my friends and family.

I recently used Pride Cleaners for my husband’s suit. I had never been to a dry cleaners, so had no idea what to expect. The staff was incredibly friendly, super helpful with all my newbie questions, the turn around time was amazing and the cost was affordable. Now that we know what to expect, we will definitely be back more often! We would recommend Pride to any of our friends and family.

This location is always timely, affordable, great communication and nice in interactions. They do a great job with my husbands suits and all of our dry cleaning needs.

Pride Cleaners - Picture Hills

The prices are reasonable but customer service can be much improved. They don't even greet you or ask if you need anything else. While I appreciate the quick turnaround for dry cleaning, they don't make you feel welcomed or like they want your business.

There are two women who have been a really big and important help to me. I had my shoulder replaced Oct 1st. The one is a redhead and the other shorter woman with darker hair. One helped me unload my clothes and the other helped load my clothes when I picked them up. Really great people.

The Manager is awesome!  She is so efficient, super nice, knows the business, and knows her customers. Pride does a wonderful job with our clothing!!

Paid 52$ to have a suit and 2 suit jackets cleaned. Both jackets still had crud on the collars - basically just looks like everything got ironed. Very dissatisfied

It was probably my own fault for taking a leather vest to a dry cleaning shop to have patches sewn on. But I took pictures of exactly where I wanted them and sent the pictures with the vest. So they flip flopped 2 patches and the patch I wanted on the front of my vest they sewed my pocket shut, now I can’t use one of my pockets. If I would have known that I would have had them sewed it in a different spot. No one told me I would lose a pocket. I paid 259 dollars to have these put on. I would have thought sending pictures with the vest there was no way they could mess that up. And I wish someone would have contacted me before they sewed my pocket shut and explained to me I would be losing a front pocket.

Blue Hills Quality Cleaners is a trusted and beloved destination for all your laundry needs. With a long history of providing top-notch service, this family-friendly establishment has built a reputation for excellence and courtesy. From delicate dry cleaning to tough stain removal, the team at Blue Hills Quality Cleaners takes pride in their work, ensuring that every garment leaves their care looking its best. With a strong focus on quality and customer satisfaction, it's no wonder that this cleaner has earned a loyal following and rave reviews from the community.

Blue Hills Quality Cleaners

ABSOLUTELY EXCELLENT..."OLD SCHOOL TOP NOTCH CLEANING, COURTESY, AND QUALITY SERVICE"

I have been going here for over 10  years for dry cleaning my dresses, trousers, suits, I even had my wedding dress preserved here. They have never disappointed on quality, professional service.

I took in a pair of white jeans. They got a red stain out of them. I was literally so happy with this service.

Best dry cleaners in Kansas City. Top quality service, friendly and courteous people.  Highly recommended

Welcome to Rainbow Laundry & Dry Cleaning, where convenience and cleanliness come together to make your laundry experience a breeze. Our facility is designed to provide a safe and accessible environment for all our customers, with wheelchair accessibility and extended hours to fit your busy schedule. Our friendly staff are always happy to help, whether you're a laundry newbie or a seasoned pro. We strive to provide a reliable and efficient service, with a range of machines to suit your needs, and we're committed to continuous improvement to ensure your satisfaction.

Rainbow Laundry & Dry Cleaning

Open late, needed to dry clothes as dryer decided to quit on me. Fairly priced.....seemed safe enough environment since it was quite dark out now at 7pm! Oh, the dryers that did work worked awesome 👍 only put in 2 quarters and clothes were super dry!!

Anyone  on here that says this place is clean and the people are friendly,  is either lying or they haven't  been  there. Truth is...They're the worst ! The machines are ancient, it's  always at least  three or more washers not working as well as two or three dryers. And  the ones that do, the settings  are low so you have to keep feeding  it quarters in hopes your clothes  will  eventually  dry. And  last but not  least. The woman that  works there is okay.  But that old man to rude as hell ! I refuse to  go there.

I haven’t been to a laundromat in 10+ years. The gentleman working was able to exchange my cash for change to use the machines. He showed me which machines to use for the amount of laundry I brought, helped me fill the soap and all. They even sell dryer sheets for .25 cents a sheet if you forget to bring your own.

Sounds silly but I was nervous to do this and his kindness and willingness to help made me feel more comfortable and now I know I’ll be back.

These reviews must be old. I was looking for a reputable laundromat with good ratings. Google maps suggested this place, and when I drove there a few things became evident to me. 1. The area is somewhat sketchy. 2. The building is nowhere as clean as these other reviews make it seem. 3. There was a guy smoking in the building. 4. More than half of their machines are old, and out of order. I definitely would not recommend this laundromat.

Used 4 different washers... None of them even got my clothes wet

Experience the best in laundry and dry cleaning services at Pride Cleaners - Brookside, where exceptional customer service and top-notch quality come together. Our friendly and gracious staff, like Jenny, are always ready to help with a smile, making your visit a pleasant one. From delicate garments to everyday laundry, we take pride in our work, ensuring your items are cleaned and pressed to perfection. With a focus on customer satisfaction, we strive to provide a welcoming environment that makes you feel at home.

Pride Cleaners - Brookside

My 5-star review is specifically for the front desk customer service consistently provided by Jenny. She is always willing to help and is incredibly friendly and gracious to customers. Even though I had a complaint related to a totally separate issue, I will continue to patronize this location because of her outstanding service.

Showed up a few minutes before closing. Door locked. As I was getting in my car, the person came out. I asked if I could drop off. "No." Fair enough. Could I get a bag since we never got ours back back the last time we dropped off using it. They shrugged and said, "yeah, you could do that Monday" and walked away. Ok. Will look at new dry cleaners on Monday.

We have been customers for 4+ years at your Brookside location and today I received the worst customer service I've seen in a long time.  Today, (10/29) I arrived at 6:00 on the dot.  The young lady that was working shook her head at me and said no.  She then proceeded to be out the front door to her car, which was parked in the very best location (first parking spot) for your customers to park.  She was in her car and leaving before it even struck 6:01.  I expressed my frustration with the level of customer service and she proceeded to mouth back something and drive off.  I could understand if it was after 6:00, but it was not.  I am a business owner, and I know I would want to know if this was how my customers were being treated.

Great service, excellent job on my pea coat that I haven’t worn in years. Looks brand new! All for a very reasonable price, too!

Greeted with a smile, left with a smile!!!
Service was amazing, and garment ( pants)
was pressed to perfection!! Give the young
lady who works there a raised, I am sure she deserves a higher Wage!!!

Gines Dry-cleaners, Alteration & Laundry is a trusted, family-owned business that has been serving the community for years. With a commitment to quality and fast service, they take pride in handling all their work in-house, ensuring that your clothes receive the best care possible. From dry cleaning and alterations to laundry services, Gines is dedicated to providing top-notch results that will leave your garments looking their best. With a focus on customer satisfaction and reasonable prices, Gines is the perfect destination for all your cleaning needs.

Gines. Dry-cleaners, Alteration & Laundry

I've been going here for over 15years, first they changed things from accepting credit/debit to cash only. Then when I went to pay a $49 cash with a $100 bill they say they don't have change.

I am in a wheelchair paralyzed from a waist down. I don’t have the ability to just run to a bank real quick to get changed because they don’t have two 20s and a 10.

Lost a customer today

Rude been coming here for years mess up my mother shirt I done had barely where bring here to clean and these r the result his daughter need to put her self in check you f... Up people stuff and talk cold to them talking about 10.00 crack prices the memories I can't get back of this shirt warning stay away if you want your clothes done right got some where else she/ and her counter girls or liars I paid on advance the duck up on my moms in have evidence look at the work they do....dont go there period

When other dry cleaners are farming out the work and making you wait longer, Gines does it all in house and with really high quality and fast service.

I'll be bringing all my dry cleaning here now.

Great Place! The prices are very reasonable. Awesome service! Family Owned Business! Trust me! They'll have your clothes, Pants 👖 Stand up by their self. Nice Press and Clean! Go visit their business.  You'll kept coming back.

I brought in My Son's suit to be pressed for an event that he has tonight.
Since I knew that it was a last minute thing, I was willing to pay more than double of what they typically charge to do it, Because I really needed it done. I asked the lady at the front counter, and she stated that they couldn't do it. I offered to pay her $50, and she declined. I was perfectly fine with that answer, and I was getting ready to leave. At this point Another lady came from the back and told me that "your money ain't gonna change nothing". I then explained to her that I was aware that I was asking for special service, but I was willing to compensate them for it. She then stated that "we are not driven by money here, and that don't mean nothing to us."

The way she said it to me was super offensive, because I was simply trying to pay them a premium for expedited services. She could've simply stated the same thing that the woman at the front counter did, and I would've gone on about my business. I've never encountered a business where someone told me that they weren't driven by money. What's the purpose of even being in business if you're going to do that?

I understood that I was asking for preferential treatment, but I was also willing to pay almost triple the amount that they ask for that particular service.

Instead of giving my business to the black owned company, like I wanted to, I ended up going over to Ross Miller which was about a mile away, and they had no problem with immediately taking care of my son's suit. I even offered them the same $50 that I offered this place, and they told me not to worry about it And charged me the regular rate.

Gines dry cleaner will never get my business, and that sucks, because I don't live anywhere near them, but I specifically drove there because they were black owned, and I wanted to support them. I hope this woman doesn't treat anyone else the way she treated me. I'll never set foot in that place again.

At Pride Cleaners, we take pride in providing top-notch laundry and dry cleaning services with a personal touch. Our friendly and courteous staff are dedicated to ensuring your experience with us is always a positive one. From delicate comforters to everyday garments, we strive to deliver exceptional results and attentive service that will keep you coming back. With a focus on convenience and quality, we aim to make your laundry day a little brighter.

Pride Cleaners

I always have good experiences in this location along Antioch Road in Gladstone, Mo. The staff is friendly and nice. I will always have my dry cleaning here. Thanks so much.

The gentleman behind the counter was great, as always. I brought a comforter in for a yearly cleaning, it turned out wonderfully. I also brought in my yellow safety jacket that was covered in locomotive oil and grease. Once again it looks brand new !!! Thank You

They held my jacket for a whole month even though I told them to get it dry cleaned
I got there to pick my items up the jacket was still sitting there then he charged me a different price ! I will take my business elsewhere! Pride cleaners suck they said my jacket is leather it isn’t bad business they need to close

Haven't used Pride Cleaners before. Took my new comforter there to get laundered. Got it back in a little over a day. Staff was nice. Will return.

Used the app to notify that I was on my way, and my order was hanging at the register when I walked in. Friendly and courteous service has always been given to me in every visit.

At Pride Cleaners, we strive to provide a welcoming and convenient experience for all our customers. Our friendly staff are dedicated to ensuring your cleaning needs are met with care and attention to detail. From delicate garments to bulk laundry, we've got you covered. With a focus on excellent service and a commitment to quality, we're proud to be a part of the community. Come and experience the Pride Cleaners difference for yourself!

Pride Cleaners - Main St

I have met two members of the staff & both were very welcoming and provided excellent service. I am pleased with the job on my coat, jacket & vest. I am happy to have Pride in my neighborhood.

Highly DO NOT recommend. They do not care about customer service. This is just 1 example of my shirts they have ruined, not told me about it, did a poor attempt of fixing it with the wrong color button and threads all over the place. I will be going somewhere else from now on.

The club represents a good value if you do lots of cleaning.  The owner is a bit of a nut job.  He lost my son’s shirt, blamed us, refused to replace, only to have a store call several months later stating the shirt was accidentally sent there.  The Main St employees are nice and accommodating.

Lady hung up on me twice and was extremely rude on the phone. Could have done a good amount of business with me but I will take my business elsewhere. Good riddance. Hire better staff

I dropped off a duvet comforter with its cover, without separating the two pieces. When I returned to pick up my items, I didn’t initially realize that only the cover had been returned to me.

Shortly after, I was hospitalized for over a month. Once I returned home and began my recovery, I needed my heavy comforter and realized it was missing. I called the cleaners, and the Latina woman who answered told me they had a white down duvet comforter that had been left behind. She then added that next time, I should let them know if I’m dropping off two pieces. That caught me off guard — I didn’t understand why the burden of that detail was placed entirely on me. Shouldn’t you double check what you’re receiving at the time of drop off?

No one asked any clarifying questions when I dropped my items off — just my phone number. There were no forms, no inventory check — nothing. Even if I didn’t explicitly say it was two pieces, I would expect a professional cleaners to recognize and document that upon inspection — and process accordingly.

When I came back to pick up the comforter, the same woman repeated her point about needing to clarify next time, and added that she was “thankful” it didn’t get lost. At no point did I receive an apology — only blame and a vague “lesson” in how to prevent this from happening again — as if it’s my primary responsibility. As a customer, that didn’t sit right with me. Suggestions are fine. But accountability and an apology should come first.

She even mentioned that the “boys” working there don’t always catch onto things like they should — which, to me, sounds like an opportunity for better training or a sign that more qualified staff may be needed. Either way, it’s not something a paying customer should be blamed for.

I’ve used your cleaners once or twice before and never had an issue, so I’m not sure why this time was so different. But based on how this situation was handled — and how casually your staff shifted blame rather than taking ownership — I won’t be returning. A professional team, especially leadership, should be trained to handle these situations with grace, accountability, and basic customer service. Unfortunately, that wasn’t my experience. All she wanted to do is teach me a lesson. Redirect that lesson towards your staff — not a customer.

You could’ve had a loyal customer in me. But after this, I can’t recommend your business to others.

Looking for a trustworthy and friendly place to take care of your laundry and dry cleaning needs? Look no further! With a stellar 4.5-star rating and a team that's always ready to help, you can trust that your clothes are in good hands. From the moment you walk in, you'll be greeted with a smile and exceptional service that'll make you feel like you're part of the family. Plus, with their quick turnaround times and great prices, you'll be able to get back to your daily routine in no time.

Pride Cleaners - Waldo

Easy and fast service. The lady at the counter was very nice. My favorite part was the text I received telling me that my clothes missed me and that they had been waiting for 7 days. Cute and effective messaging. It's been a while since I used dry cleaning services but I was a bit shocked to pay $38 to clean a formal gown. Maybe that's normal now. Still giving 5 stars for good service.

They always take amazing care of me! One of the best teams in the area!

Pride Cleaners on 75th Streetin Waldo is my go to place for Dry Cleaning. Awesome staff, always great results, - quick turnaround and always a 5 STAR experience! Many thanks!

Great service. Good prices. Really appreciate the personal service and quick turnaround.

The service at this location is great - cheerful and helpful.  I mentioned that I was going to donate my business suits once they were dry cleaned, and the clerk said she would use temporary ID tags on them which I could easily remove before donating the suits.  I was pleased to see that the temporary ID tags were simply safety pinned and were easy to remove.

Experience the best in laundry and dry cleaning at Nature's Touch Cleaners, where exceptional service meets eco-friendly practices. Our dedicated team takes pride in providing top-notch cleaning services, ensuring your garments are treated with care and attention to detail. From delicate formal gowns to everyday attire, we strive to exceed your expectations with our all-natural cleaning methods and meticulous pressing techniques. With a strong commitment to customer satisfaction, we've earned the trust of our loyal customers, who appreciate our friendly and personalized service.

Nature's Touch Cleaners

Had an excellent experience with this location of Nature's Touch Cleaners. I brought a very special white formal gown in for cleaning on a recommendation from a KC business and it was a first class service.

The gown was cleaned and restored to our great satisfaction.  Very pleased.

In addition, the customer service was first rate. Very good.

I will recommend this cleaning service and return as a customer.

I always take my clothes here for cleaning and sometimes just to get them pressed. I like coming here because I like the fact that it's all natural cleaning. The service is always great.

I have been going to this cleaner for 10+ years and they always do a fantastic job. I currently live in Florida and make it a point anytime I visit to bring my dry cleaning here because I trust they will always take care of my clothes. The service is top notch and I highly recommend them.

Owner is super friendly and always remembers my name somehow. Shirts are pressed and no complaints like I've had with past cleaners. No phantom stains popping up or creases in the middle of my collars. Overall its a great place to get your drycleaning done right!

I took my husbands suit here. He accidentally spilled a bottle of my nail polish all over the pants. They worked and worked on it until it was gone! They kept me updated throughout the process and were so personable - they knew me by name when I came to pick it up! And they gave me the first time customer discount so it was only $9 for the entire thing and I know they spent a ton of focused time on getting the polish out! Thank you! The suit my husband wore for our wedding was saved!!

Experience the best in laundry and dry cleaning services with Arrow Fabricare Services, a trusted name in the industry for over 100 years. Our commitment to quality and customer satisfaction has earned us a 4.6-star rating from over 525 reviews. We pride ourselves on providing impeccable service, ensuring that your garments are treated with care and attention to detail. From delicate bridal wear to everyday clothing, our expert team is dedicated to delivering exceptional results. With a focus on convenience and accessibility, our facility is wheelchair accessible and offers a seamless pick-up and delivery experience.

Arrow Fabricare Services

I was extremely dissatisfied with my experience with Arrow . After spending hundreds of dollars having bridal pearl buttons added to my wedding dress, I took my dress to Arrow for cleaning 2 months before my wedding  for cleaning per my seamstress’ recommendation. I’ll compliment that they finished cleaning my dress 1 month earlier than the expected date. However, when I picked up my dress, there was pilling on the fabric, an odd smell to the dress, and– worst of all– the sheen on my pearl buttons had been completely wiped and my buttons were scratched up. I was completely devastated.
Then began several weeks of back-and-forth with Arrow. My calls more often than not unanswered or I was told the person I needed to talk to was unavailable. Understandably, Arrow asked me to bring my dress back so they could look at the pearls themself. They told me to bring it any time that particular day, but when I did bring it shortly after that phone call, I was told I needed to leave my dress there because the lady I talked to had just gone on her break. I was told to expect a phone call from her that afternoon. I called back many times that afternoon, talking to a different person and having to explain why I was calling each time, and still received no answers that day or for the next week.
I spoke with Bee the next few weeks about next steps on my dress. A few times she mentioned that they may be able to monetarily help me buy replacement pearls. Because they were hundreds of dollars to replace, I did want to wait to see how Arrow was willing to help. But, Bee kept telling me that she needed to talk to her supervisor after each of our conversations. When I asked if I could come speak with the supervisor directly to avoid all the back-and-forth, I was shut down without reason. After two weeks of this, I was anxious and purchased replacement pearls on my own and scheduled my seamstress again to replace the destroyed pearls because my wedding day was nearing and I had no answers from Arrow on how they’d help. I finally got ahold of Bee and asked if I could come pick up my dress, she said “well of course, it’s your gown,” but then asked me to wait a few more days to come get it so she could take some more pictures of it for her supervisor (at that point, they had had my dress back for 2 weeks). I picked up my dress the following day and told Arrow I had bought replacement pearls– they were frustrated with me because they "had told me to wait” because the buttons needed to be approved by the supervisor. At this point, they also blamed me for the entire ordeal because I “didn’t tell them that I added the buttons” to my dress. I had figured that, being a company that prides themselves on bridal cleaning, they would be the experts in bridal materials and that I hadn’t been the first bride to ever add some other bridal material to her gown. When I picked up my dress, I was also devastated to find that there were new makeup stains on it from it being in Arrow’s care.
After continuing to call back and forth with Arrow, they were not even willing to refund the original $160 cost of my dry cleaning, but rather extend me a $100 “goodwill” that they claimed they were very kind to offer being how the damage to my dress was ultimately “my fault.” At that point, I told them that, given how I received my dress back with more stains on it (and still that weird smell!) than what I left them with, I at least required a $160 refund of my original cleaning. A week later, I finally received a call from Bee saying her supervisor had approved the $160 refund. Then, they proceeded to accidentally CHARGE me again rather than refund me, so they had to refund me the $160 twice. I understand mistakes like this happen, but that one felt like salt in the wound.
Luckily, with my replacement pearls and my seamstress, my wedding dress was still incredible and worth the unnecessary extra money I ended up having to put into fixing it, but I would hope that no other bride would ever have to go through this stress with their dress cleaner.

Dear Arrow Cleaners,  Tom and I have been customers for many, many years and love Arrow Cleaners.  We both send items quite often and appreciate the great job you do.
Thank you very much and Happy New Year!
Paget and Tom Higgins, 5049 Wornall Rd. Apt 6D, Kansas City, Mo. 64112

I had a great experience using Arrow to do my dry cleaning when I was in KC for a couple of weeks. I heard that they have been in the business for over 100 years so I had to try them! My clothes were picked up and delivered back to me with care. I will definitely use them again on my next trip there!

Impeccable service! Pick and delivery was seamless. If you live in the downtown KC area, this is the only place you should be getting your garments dry cleaned. As a first-timer, I will continue giving Arrow my business moving forward ☺

NEW CUSTOMERS DON’T BOTHER. Sent in a leather jacket that I thought might be restorable just to see what options were available, only to be told to “bring this back to whatever store you bought this from.” Aside from the rude tone, I wasn’t offered any real solution or even basic professionalism. Easy $30 lesson — and hopefully a helpful warning for others.

Looking for a reliable and friendly laundry service? Look no further! Our locally owned and operated cleaners offers top-notch dry cleaning, alterations, and more. Our team is dedicated to providing excellent customer service, ensuring that you feel welcome and valued every time you visit. From delicate items like down ski clothing to everyday essentials, we take pride in our work and strive to deliver high-quality results. Whether you're in need of a quick turnaround or a specialized service, we're here to help.

A Cleaners

0 stars. Terrible place. The owner was rude and unhelpful. I went to pick up my jacket and she gave it to the wrong person two weeks earlier. How do you give a piece of clothing to the wrong customer? She lied to my face and said she remembered who came in and picked it up, when I asked who it was she said “I don’t know what you’re talking about, you must be confused”. She kept making up different excuses and stories to try and explain what happened to my jacket. She was rude and not kind. I definitely don’t recommend this place to anyone!

I started coming here when a local cleaners was bought up and prices raised. The prices here are high, but the place is unreliable and completely rude. They blame you for not picking up your clothes in time, she then on my last pick up ever had told me my clothes won't be ready for two weeks since I don't pick them up quickly. Guess what after 2 weeks they still weren't ready. Completely unreliable don't go here!

They have cleaned our down ski clothing, hemmed bell bottom jeans, pressed button down shirts, unshrunk a lambs wool sweater and did an excellent job tailoring the tuxedo for my wedding.
Thank you for everything! 🎿⛷️
We will be back soon !

I love this small cleaners I take all my dry cleaning here and the occasional alteration. Jenny is so friendly and very reasonably priced!

Best customer service I've ever had. Very friendly, welcoming, quality services, very affordable, and timely turnaround on laundry and dry cleaning.

Locally owned and operated. Give them a try, you will not be disappointed.

At Pride Cleaners - Watts Mill, we pride ourselves on providing top-notch service with a personal touch. Our convenient location and flexible hours make it easy to drop off your laundry and pick it up at your convenience. With a 24/7 kiosk, you can even take care of your cleaning needs outside of our regular business hours. Our team is dedicated to ensuring your clothes are handled with care and returned to you looking their best. We're committed to making your laundry experience as easy and stress-free as possible.

Pride Cleaners - Watts Mill

This location has consistently provided excellent service over the years, and it now features a convenient 24/7 kiosk. The front area is compact, so if it’s busy, consider waiting in your car—though I’ve never seen a line. I recently used their wash-and-fold service with lockers, which is simple to use. I visited during business hours to avoid getting stuck. There's also a spacious, free parking lot for use.

I've used Pride Cleaners (twice), because their location is close to my home  My clothes were handled with care, cleanliness was 100💯 they were neatly hung on hangers & wrapped  in plastic for protection. The young lady at the counter was very nice, polite, friendly, & once I picked up my clothes (13) items, she offered to assist me with helping me bring my clothes to car.
Pride Cleaners (Watts Mill 103rd off State Line) Customer Service is 💯 & I will continue to use their service as I'm a
Satisfied Customer,
Marsha G. 11/02/25

I loved this! It was so easy, so fast. You can drop off and pick up at anytime. The self service is so easy to use. Will definitely be back.

The store was great until they started construction to replace the employees with a computer! I've always had a good interaction with them. Keep the people, ditch the technology.

Excellent service,  great communication via text
$$ pricey for dresses

Experience the best in laundry and dry cleaning at Shirley's Cleaners! Our customers rave about our exceptional service, with many returning year after year. We take pride in our attention to detail and commitment to customer satisfaction, as evidenced by our impressive 4.5-star rating. From forgotten coats to regular cleanings, we've got you covered with a smile. Our friendly team is dedicated to providing a welcoming and efficient experience for all, including those with mobility needs, thanks to our wheelchair-accessible facility.

Shirley's Cleaners

The very best place. I for got my coat was in the cleaners. 2 months went by and they still had it. I totally forgot about it

They will get it done. I've been going to them for YEARS. 👌🏿

Welcome to Koin Kleen Inc, your go-to destination for all your laundry needs. Our laundromat is dedicated to providing a clean, comfortable, and convenient experience for our customers. With friendly owners and staff, you'll feel right at home as you get your laundry done. We pride ourselves on our fast and efficient washers, reasonably priced services, and a welcoming atmosphere that's perfect for getting your chores done. Whether you're a busy professional or a family on-the-go, we've got you covered with our extended hours of operation, 7 days a week.

Koin Kleen Inc

Clean, machines worked fine, reasonably priced. Owners were courteous, spoke English. Not very busy during daytime.

It was fast but the lady at the counter said she heard a noise then bent over and stared at my laundry in the washer for about the last 5 mins then watched me pull it out of the washer. I showed her a larger zipper on a jacket that was making the slight noise and she walked away… just strange honestly.

This is by far the best laundromat I've ever been to. Very cheap prices and the washers are super fast. It's not the newest place... so there's no credit cards accepted, but the price and service is just too amazing to go anywhere else. Plus, this is a family ran business. They're so so kind! 💜💜💜

Came by to do laundry as I wait for my replacement washer and dryer to arrive. I honestly never liked laundromats, but this place was quiet, comfortable, and the employee at the desk was super nice and helpful. The machines didn’t take long at all! And compared to what others prices are like this was a great deal! Will be visiting again while I wait for my new washer and dryer.

The facility may be a little old but the owners usually keep it clean. This is a mom and pop laundromat and I prefer to do business with them instead of a chain store. The owners are very friendly and helpful. I'm disabled and they constantly go out of their way to help me. I can't count how many times they have helped me to my car with all my stuff. Also, every 13th wash load is free. Keep up the good work you guys!

Experience the ultimate laundry experience at MegaWash KC, where cleanliness and convenience come together in a safe and welcoming environment. With a strong focus on customer satisfaction, our friendly staff and state-of-the-art equipment ensure that your laundry needs are met with a smile. From the moment you step in, you'll appreciate the bright and well-lit surroundings, perfect for sorting, washing, and folding your clothes with ease. Plus, with ample space to work and a device that cleans and disinfects our machines, you can have peace of mind knowing your laundry is being done in a hygienic and efficient manner.

MegaWash KC

I have been going here for 3 plus years and spending about $200 a month. They got new owners and let go of the faithful staff that kept everything together. No one is ever there when I'm there. The machines are constantly marked out of order. They put unwelcoming signs up basically whining about what is standard things that come along with owning a laundry mat. The vending machines for soap and snacks are often scarce. This was a community spot that was always busy and it's slowly become more empty. I like routine so I have stayed coming her but today is the last straw for me. The app they use for you to pay for the machines and it pulls straight from your card is no longer accessible.

This is the BEST laundry mat in ALL of Kansas City Missouri.  It is always clean, the machine wash and dry amazing. The price is good and you definitely get your money's worth. The staff is awesome, they are friendly, the greet you and ask if you need help and check on you during you time there. If your looking for a place to wash this is the only one to go to. Andrea is so sweet and always so pleasant to be around. You rock Mega Wash of Gladstone.

They lost a valuable customer today.
I have been going here for 3 years with instructions on my account that they’ve never bothered to read. Today they left me nasty notes on my laundry suggesting I didn’t follow the correct procedure for them to charge me correctly?
What???  I would’ve paid whatever they wanted.
Since when is that the customers responsibility to make sure the store charges them correctly?

First time here and was helped by Ashley. Amazing customer service and explained all the services perfectly! Will update after getting laundry back from drop off.

Edit: Got my clothes back quickly and folded amazingly! Will be back!

MegaWash KC has a device that cleans and disinfects the machines and I love this! Plus they have enough room for me to sort and fold. It's my go to spot! I have a lot of clothes and they have a lot of great machines!

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