Welcome to Freeway Laundry 5, where convenience and comfort come together in a state-of-the-art laundry facility. Our friendly and helpful staff are always ready to assist you, ensuring a seamless and enjoyable experience. With our extensive hours of operation, you can do your laundry at a time that suits you best, whether that's early in the morning or late at night. Our large capacity washers are perfect for bigger loads, saving you time and effort, and our competitive rates make it an affordable option for anyone. Plus, our facility is wheelchair accessible, making it easy for everyone to use our services.

Freeway Laundry 5

I just left there and had one heck of an experience. I’ve been coming here since they opened. This evening I go to do my laundry as normal. I put money on my card & while I’m adding the detergent my kid spilled some. I asked the attendant I’ll refer to as attendant #1 for assistance & she comes over & helps no big deal. I leave & return to dry then realize somehow during the mess earlier my card got lost. I return to attendant #1 &  remind her that she helped me earlier & that I lost my card. She seemed to remember me but didn’t speak English so pointed me to another attendant I’ll refer to her as attendant #2. I explained what happened & offered to open my bank app to show her I just put $20 on a card & that I’ve already done the wash but need help with the dryer. If anyone doesn’t know this place offers free drying with a wash. Attendant #2 just responded with she can’t help me without the card. I explain again attendant #1 saw me here & my clothes are in the wash - which should be a huge indicator that I paid & that I  just need help with drying. Mind you attendants have a laundry card that they walk around with. They’ve had to use them to help me before when the dryers tried to charge me for drying. Therefore all she had to do was see my clothes in the wash hence I paid for them and use her laundry card to help me dry. But no instead she dismissed me & again repeats that she can’t help me. I try to plead with her again this time she doesn’t even respond & I think bc she has her AirPod in that she didn’t hear me so I ask her did you hear me and she said I can’t help you. So now I’m mad. I asked for a manager but she does not move or respond she continues to ignore me and fold laundry. I then go back to attendant #1 asked for a manager but she looks at attendant #2. I walk around looking for someone else to help. No one helps me. No one acknowledges me. I then do something I know I should not have done which was walk up to the desk and walk slightly around the desk just enough to see the computer screen and list of numbers With the hopes of finding a name / number of a manager. At this time attendant #1 tells #2 what I’m doing. Attendant # 2 comes over and she gets behind the desk just enough so I can’t see the screen anymore then PUSHES me & tells me I can’t be there. I yell at her telling her to not put her hands on me. At this point I’m fuming & call 911 to avoid things escalating further. As I’m calling 911 now she decides to call her manager & speaking in Spanish. Telling the manager I’m mad about the card but never once mentions she put her hands on me. As she’s on the phone with the manager she’s smiling and laughing. Then she tries to hand the phone to me saying I have the manager on the phone do you want to talk to them? At this point I refused. And told her the police were on their way. I go to take my clothes out the wash then attendant #1 comes over and is now willing to assist me with the dryer - the only thing I wanted to begin with. The police get there & I walk up & hear attendant #2 saying how mad I was over the card & how I walked behind the desk but never once mentioned how she pushed me! I pointed to the camera and told her it’s ok the camera will show you pushed me. The police asked if I wanted to press charges. I don’t bc I’m not a monster. We are all trying to survive in this economy and I don’t want anyone to lose their job but I do want to be treated with respect. She needs some serious customer service training and learn next time help the customer > pushing them bc they tried to help themselves.

****editing my review - on 01/08 I went in and spoke to the manager - Johanna. I was prepared to go in there demanding something not sure what but something. But Johanna did something that changed my whole attitude. She took accountability. She agreed that the way I was treated was not ok & that the attendants in question have been talked to. I’m satisfied with knowing the problem was addressed A little accountability goes a long way.

Love this laundromat, staff always friendly and helpful. One thing they need to work on is the card reader on the washer and dryers don't always work. Takes like 6-8 times to get card to work on machines which is a lil frustrating, so that would be my only complaint.

I went to the facility in Cranston for the first time today, I have to share how great my experience was thanks to the wonderful girl Silvia who works at the laundry. She was friendly, efficient and genuinely cares about her work making the whole process so easy. Thanks Silvia you’re the best!!

A bunch of the machines are always out of order. The staff is super rude and act like you’re inconveniencing them if you ask for assistance. The cards are a pain to get to work and when I asked for help the attendant spoke to me like I was a moron.

They have washers that hold up to 135Lbs more then most laundromats for cheap rates saves you time and effort much convenience when you work multiple jobs and don't want spend a whole day doing laundry.

Experience the best in laundry care at Dry Clean New City, where our dedicated staff are committed to providing exceptional service and unparalleled cleaning results. From delicate wedding dresses to everyday garments, we take pride in our attention to detail and ability to remove even the toughest stains, ensuring your clothes look their best. With a focus on customer satisfaction, we strive to make every visit a positive one, delivering clean clothes on time and with a smile.

Dry Clean New City

I took my wedding dress to Dry Clean New City so that they could remove a stain and they did an excellent job. I would definitely recommend this dry cleaners to all my friends and family! ☺️

I love taking my clothes here new Admistration Awesome how they treat the customers my clothes always on time I recommend to everyone

The service I received was outstanding! I came in and they took the initiative to give me exactly what I wanted. I appreciate what they did for me.

It’s very rare I write a bad review, this place is disappointing they left my clothes dirty!
Don’t know what happened it’s under new administration. Not good at all!!!!! Beware!!!

Horrible service! Clothes still had stains. Won't be going back

Discover the hidden gem of Village Laundry & Cleaners, a top-rated laundry service provider in the heart of the community. With a strong commitment to quality and customer satisfaction, this establishment has earned a loyal following among locals. From quick and affordable laundry services to friendly staff, Village Laundry & Cleaners is the go-to destination for all your laundry needs. Although some services like alterations may have varying results, the overall experience is one of convenience and reliability.

Village Laundry & Cleaners

Don’t ask them to sew a rip in your pants! This is definitely not the correct method and it took over three weeks. I would not recommend this place.

So quick and such a great price so friendly and just all around my favorite in the Cranston Warwick area. Will go back over and over again and recommend to anyone who needs some good wash and press.

A couple months ago my store helped out village cleaners when their dry cleaning machine was down. As another local dry cleaners, we did not charge them for the work should the same thing happen to us in the future. Well our time has come to have the favor returned and all I can say is how disgusted I am at the owners response. Not only did he put a no trespass on me and my employees, they allowed a pregnant woman to be verbally harassed while they sat and watched. The people who work at this dry cleaners are despicable I will forever mention to everyone I know how terrible this place is.

Came in for a super simple bridesmaid dress strap alteration. The seamstress decided to put in loops to hang the dress and apparently sewed right through several layers of fabric so that the side of the dress was ATTACHED to the front from the inside! Didn't notice when I picked it up since it was already pressed and hanging in plastic. Luckily the bride had a sewing kit on hand and we were able to cut through all of the stitching she had done and salvage it in time for the wedding. Needless to say I will be going elsewhere for alterations....

Very Pricey $24 for a kids 2 piece suit. I will not return. Also, the staff needs to fake a smile.

I'm so impressed with the exceptional service and quality work at Cranston Cleaners Inc! The staff is friendly and welcoming, making you feel at ease while dropping off your delicate items. Their tailor is particularly skilled, consistently delivering outstanding results. Whether you need a simple hem or a thorough cleaning, Cranston Cleaners Inc is the perfect destination. With their reliable and efficient service, you can trust that your garments will be treated with care and attention to detail.

Cranston Cleaners Inc

I brought my Uggs to be cleaned here. They were worn about 4 times before oil splattered on them, hence them needing to be cleaned. They assured me that they will be sent out to a place that specializes in Ugg cleaning…. Well my Uggs came back clean but ruined. They look like they were put through the wringer…. They look furry and look like they were thrown in a washing machine and blow dried. Absolutely ridiculous. DO NOT BRING YOUR UGGS TO BE CLEANED HERE

I love it here! The service is amazing and they never fail doing excellent work. Their Tailor does a great job every-time. .

Last time going there...I was charged $27.40 for a single pair of pants to be hemmed... yes .$27.40.....i told the Hispanic women that i don't want the pants  dry cleaned i just need them hemmed since these are just work pants.   I come back to pay today and she says the price is $26.00.. I said  "ohh are you sure I just got them hemmed?" She says "yeah the dry cleaning is $6 the hemming is $18". Whatever  kind of expensive but it's too late now. So I factor in the tax and ballpark guess that it should be around $26 bucks. Anyway I pay her and as she hands me the receipt I look at the bottom for the total and noticed that my total was now $27.40. Yup they also charge a card fee of $1.40. I WILL NOT BE GOING THERE AGAIN. WAYYY TO EXPENSIVE FOR A SINGLE PANT TO BE HEMMED!

Quoted $7-10 per hemming of plain maxi dress style.  Came back to pick up charges my Senior mother $30 per dress. Didn’t call first. $271 Dont go here unless you wan lt to be ripped off. Especially Seniors. Mom is Donna M if you want to refund her I will be calling!!!!!!!!!

Called - said. They had no control over the tailor. - fine.  But it is your establishment. “Told her an estimate, she didn’t say call first”. What ?????????? That should be standard!!! You charged her 3 x what was quoted!!! Helllo

I brought 5 pairs of work pants to  be hemmed 1inch.  They did a fantastic job and they were ready on time!!! Staff is very friendly and I will highly recommend  this business to anyone!!

Experience the best in laundry care at Revolution Dry-Cleaners, where exceptional service meets outstanding quality. Our friendly and professional team is dedicated to providing top-notch dry cleaning, wash and fold, and seamstress services to make your life easier. With a strong commitment to customer satisfaction, we strive to exceed your expectations and make you look and feel your best. From same-day service to delicate garment care, trust us to handle your laundry needs with precision and care.

Revolution Dry-Cleaners

Revolution Dry Cleaners saved the day for me! I just moved into the neighborhood recently and it was my first time using them. My mother is getting married in 2 days and as I was steaming our dresses last night, a residue came out all over her dress. I brought the dress to them and explained the urgency of seeing if the residue will come out. They were so helpful, and had the dress cleaned within hours for me!! The residue came out and the dress looks amazing!! Not many places would have put a rush on the dress and get it done within hours. So thankful for their help, and I now found myself a new dry cleaners.

They had my suit ready in time for an important event.
Friendly and professional service.
I found my new dry cleaner and seamstress!

Was visiting from out of state and needed last minute same-day service to have my suit cleaned and pressed. They very kindly obliged and did a perfect job. Thank you!

Good and quick service. Always dry clean with them always comes out great. Just tried their wash dry and fold service and it came out very nice. Try them out!

The owner is very pleasant , outstanding customer service and work. Highly recommended.

Dry Cleaners Near Me

Related Pages

Top 10 Dry Cleaners in Cranston, RHODE ISLAND, UNITED STATES

Top Dry Cleaners in Cranston, RHODE ISLAND, UNITED STATES

Revolution Dry-Cleaners

Cranston Cleaners Inc

Freeway Laundry 5

Village Laundry & Cleaners

Dry Clean New City