Discover the gem of the neighborhood at Thorpe's Laundromat & Dry Cleaning, where exceptional service meets convenience. This community-recommended spot boasts a clean and welcoming environment, perfect for getting your laundry done with ease. With a strong focus on customer satisfaction, the friendly staff ensures a pleasant experience, making you feel right at home. From reliable pick-up and drop-off services to a well-maintained facility, Thorpe's Laundromat & Dry Cleaning is the go-to destination for all your laundry needs.

Thorpe's Laundromat & Dry Cleaning

Beware of their dry cleaning place they ship to! My son had dirt on his jersey and I dropped it off to get dry cleaned , which I’ve done a few times prior, same exact jersey. The dry cleaners needed an “extra” day due to it being dirty, even though it has already been 4 days. I get it back and it looked horrible! I’m aware of normal wear and tear on jerseys, but this was just so bad, as well as the pants! I just had it cleaned perfectly 2 weeks prior from the same place. I personally think the black dye ran. They did try to wash it in house and rectify the situation. I did NOT get my money back and now my son’s end of senior year will be pictures and memories of this dirty Jersey! Not to mention I took it to the dry cleaners for the opposite outcome! Since they needed the extra day, didn’t even have time to replace the pants before the game tomorrow ! Beyond livid!

They are really good laundry place. I loved it  when they used to pick up and drop off the laundry for 2 dollars a pound. You can still drop off and pick up your laundry, and they will do an amazing job.
They do weigh the laundry dirty..

It’s been quite a long time since I’ve been to a laundromat. Everything is super clean there and there was a young girl with curly hair that was working the night that I went and she was super sweet and very helpful. It’s just so nice to have great customer service.

My partner and I have been using their Pick Up/Drop off WDF for a little over a year. They are reliable, kind, trustworthy and amazing at their jobs. Highly recommend to anyone looking for this service.

I rarely go into the storefront but the few times I have the machines are working well, the store is clean, and the employees are friendly. Great place!!

Best customer service. So welcoming, respectful, and well mannered.

Ocean State Laundry is a convenient and reliable destination for all your laundry needs. With a long history of serving the community, this laundry facility offers a welcoming atmosphere and a wide range of machines to ensure you can get your laundry done efficiently. The facility is wheelchair accessible and open 7 days a week from 7am to 10pm, providing flexibility to fit your busy schedule. While recent changes may have affected some customers' experiences, the core of what makes Ocean State Laundry a community-recommended gem remains - a clean and well-maintained space where you can trust your laundry will be taken care of.

Ocean State Laundry

The old owner, Don, was friendly and ran a tight ship. The machines and entire laundromat was cleaned every day. They closed at 10pm and the last wash was at 8pm. There was staff until close. Since the new group of owners came in, the machines have not been cleaned routinely, there is staff available sometimes until 5 or 6pm although they will try to tell you that they were there until 8pm or later. Sometimes there is no one there during normal hours lets say like 12pm (noon) on a Saturday/Sunday. The place is open 24 hours but there is absolutely no staff after 8pm for sure. Then the owners had problems amongst themselves and closed a couple of the locations like Middletown due to supposed non payment of bills. One former group member even went to the laundromat to air out her dirty laundry in regards to the group situation. I have no idea how they have managed to bungle this so badly that they ruined some of the states finest and most beloved laundromats.

I am appalled.  At 8pm tonight I'm being rushed and the bathroom door was locked for use.  The women working told me I could pee on the floor for all she cared.  I stated our clothes will be finished before 930 please stop harrasing us as you are open until 10pm.  She cussed me out in front of two other women.  Complained about working.  It is not even 9 pm.  I'm bleeding from being hit by one of the laundry baskets as well and was unable to clean myself due to the bathroom being locked.  When the other customer asked her to open the door for me that is when she told me to pee on the floor but did indeed open the door finally.  I also have a 3 year old who needed the toilet.  Absolutely never coming back to this place.

Not happy with the service, dropped a coat off was told it would be ready 11/27/24 went 4 times to try to get coat was not ready till 12/4/24. The facility that does the dry cleans was supposedly closed Thanksgiving week. I asked for owner to call me both in person at store and left message never heard for them.  Picked up my coat today and coat was wrinkled, they waived cleaning fee, which was good because coat was not cleaned. I have been using this cleaner for 21 years, apparently ownership has changed hands, and I guess I will not be doing business there anymore. Photos of coat are attached. Unfortunately, I will not be recommending this dry cleaners any longer

My family has been coming here routinely for over 14 years. Never had a problem with it, good machines, decent prices, and the ORIGINAL owners were quite friendly and helpful as was the majority of THEIR staff. However, since the new owners have taken over, service has tanked. The new employees have proven rude and even hostile when approached for assistance. One tall blonde lady in particular, who shall now be referred to as the cart gestapo, was yanking away carts from customers saying that there was a shortage of carts....while there were several other carts lined up ready for use. We've been hesitantly returning due the lack luster customer service and lack of professionalism shown on almost every visit. Advised to find better location if you can for your laundry.

The machines wash the clothes but the dryers don't dry. I've been in multiple times trying multiple different dryers and each time they still come out wet after an hour and a half on high. Eventually I get tired of waiting and just take them out to hang dry at home. Be careful with delicate or thin clothes cause they'll snag and tear holes in the in the dryers too.
Staff are okay, only talked to them a couple times but it seems like they'd rather hide in the back than answer a question. I don't know I wish it were better.

Experience the convenience and reliability of Dry Clean New City, a trusted destination for all your laundry needs. Our goal is to provide a welcoming and efficient service, ensuring your garments are treated with care and attention to detail. We strive to create a positive experience for our customers, with a focus on quality and customer satisfaction.

Dry Clean New City

They appear to be permanently closed. There is a sign in the window that says Closed and a phone number for picking up dry cleaning.

Dry Cleaners Near Me

Related Pages

Top 10 Dry Cleaners in West Warwick, RHODE ISLAND, UNITED STATES

Top Dry Cleaners in West Warwick, RHODE ISLAND, UNITED STATES

Thorpe's Laundromat & Dry Cleaning

Dry Clean New City

Ocean State Laundry