Avalon Dry Cleaners

I am very happy with their customer service and end result. I entrusted them with my deceased father’s jacket he used during his time serving our country in Afghanistan, and they did a great job taking all the tough stains out! I could tell they used lots of care and even gave me a little bag with something I left in the pockets on accident. I think the price was very decent which was $20 and it was done by the next day. Would definitely go again!

Their staff is always friendly and courteous. I’m greeted upon entering and thanked when leaving. My clothes are treated with care and completed promptly.

Brought in a comforter. They were able to get old dye stains out of it that I didn’t even ask them to attempt to lift. It was a great surprise. The girl at the front desk even helped me bring my clean laundry out to my car. Above and beyond service

Worst experience ever!
I took a brand new dress in for alterations and cleaning almost a month ago. Initially, they told me it would be ready in two weeks. However, on the day I was supposed to pick it up, they called to inform me that their tailor had been dealing with family issues and hadn’t shown up to work in two weeks. They said they had sent his work to other stores to get it done. They asked me to confirm what needed to be done and told me to pick it up the next day (Wednesday).

I went on Friday instead, only to be told that the tailor at the other store couldn’t do the alterations because there wasn’t enough fabric to complete the work. The dress wasn’t even at the store, and they told me to return on Monday.

When I showed up on Monday, the manager spoke with me directly and explained that the dress had been cleaned, so they removed the tags. However, they hadn’t done the alterations, and the dress was still at the other store. After about 20 minutes of taking no responsibility and offering no solutions, we agreed that he would contact George (their tailor, who is great at what he does) and even personally deliver the dress to him if needed. He promised to call me by the end of the day to confirm when I could pick it up.

Of course, he never called. So I went back again today. When I arrived, they simply handed me the dress — no alterations, not cleaned, and with the tags removed. I asked to speak to the manager, who tried to downplay the situation and told me there was nothing they could do. He gave me the contact information for a lady who could do the work and have it ready the next day. However, when I went to her, she tried to charge me three times what they had originally quoted for the alterations.

In conclusion: they left me with a dress I can neither wear nor return.

Avolon dry cleaners has always done a great job for us.  I was disappointed that a prom dress with sequins would cost $200 to dry clean. I wanted it cleaned to donate to a school. Now they will have to take it as is. 🙁

Experience the convenience and warmth of Brite Touch Cleaners, where friendly staff and a clean atmosphere make doing laundry a breeze. With a focus on timely and professional service, you can trust that your garments will be treated with care and attention to detail. Whether you're a long-time customer or just discovering us, we invite you to enjoy our welcoming environment and take advantage of our efficient dry cleaning services. Our goal is to provide you with a seamless and satisfying experience, so you can look and feel your best.

Brite Touch Cleaners (Fulshear, Katy)

The dry cleaning service seems to be ok, but the prices were outrageous. I should have asked but went with them as they were the closest and had a fast turnaround time. I am a customer with lapels and also frequent OXXO, but needed our clothes back quickly so I went to this one instead. We paid double for a suit I paid cash so received a 10% discount but otherwise it would be $26 to dry clean one suit.  I thought it sounded high and my husband said he never paid that much to dry clean his suit. FYI and be forewarned of exorbitant prices!!!

I came to the Fulshear location to get real rabbit fur pelts and faux fur fabric to be dry cleaned. On the website and on their listing of services they said they clean leather, suede, and FUR. Yet when I go to the store the receptionist says “they have never cleaned fur before”. If I do decide to let them clean the fur they aren’t held reliable for the damages if I sign the waiver form. I won’t let anyone handle valuable material if they have never worked with it before. That is false advertising. Don’t state on the website and listing that you clean fur. If the location doesn’t do that then they should state only select location cleans fur. I trust this location to dry cleaned other garments just not delicate natural materials.

First time customer based upon the recommendation by my mother and her husband. Friendly and clean atmosphere and not expensive comparatively speaking . I will probably use them again instead of Comet just based upon the friendly atmosphere .

The person I worked with was warm and personable. The service was timely and professional. I appreciate that and will use Brite Touch Cleaners again.

Great service, friendly staff. Had my items ready before the original time. Thanks

Welcome to Avalon Dry Cleaners, where you'll experience top-notch service with a smile. Our friendly and professional staff are dedicated to providing exceptional care for your clothes, ensuring they look their best. From the moment you step in, you'll feel the warmth and hospitality that sets us apart. Our goal is to make your dry cleaning experience seamless and efficient, with options like online payment and detailed receipts for your convenience. We're proud to be wheelchair accessible, making it easy for everyone to enjoy our services.

This was my first time to try this dry cleaning service. The staff was very friendly, they provide receipts with pricing, and you are able to pay online if you so desire. Very accommodating. This location (Grand Pkwy in Katy, TX) is in a busy strip center with limited parking. It’s also located next to Kroger so parking can be difficult. I had to park near the end of the strip center and the kind employee (could be owner) carried all my dry cleaning to my car without me requesting. Extremely satisfied with the customer service and kindness! This is my new dry cleaners! They also did a fabulous job cleaning my clothing & blankets. Thank you, sir. I was so shocked by your kindness I forgot to ask your name but I’m sure he remembers me. Excellent customer service!

Laura (or Not Allura) is simply amazing! Thank you so much for your unwavering dedication to delivering customer excellence. I can’t recommend Avalon Dry Cleaners enough, they’re truly doing the Lord’s work.

#MiracleWorkers

I’m usually not one to write reviews, but this is the worst experience I’ve had with a business. I dropped my dress off on Monday since I was leaving for out of town on Thursday. Mohammed C. said it would be ready by Tuesday. I came on Tuesday and he said it’s not ready yet and to come back The next day, so I come back on Wednesday and he said it’s not ready yet. I asked him What the issue was he said there was a stain on the dress. I said that is not possible because I bought the dress brand new with the tags on it and only wore it to try it on. He said then there’s probably a stain from it being cleaned, he said I could come back in either one hour or the next day. so I came back on Thursday morning the day I leave for my trip and it is still not ready yet. The kind lady that helped me asked me if it was a green dress and I said yes it was. She told me that it was not tagged properly so they did not know who the dress belongs to and to come back in 15 minutes.  Not only did I have to make four trips to try to pick up my dress, but I was lied to by the manager about there being a stain when they just did not tag it properly. The service was horrible and they could not give me more than a 20% discount. I did not feel comfortable paying this amount from a business who lied to me about the condition of my dress and the status of it. I will not be coming back again.

Staff is great, professional, knowledgeable, polite and very friendly. Was very pleased with the service I received and they did a great job on the clothes. Definitely would recommend! Thank you again it's much appreciated.

I had a wonderful experience at Avalon Dry Cleaners! The service was efficient, professional, and exceeded my expectations. Miss Shabana was especially kind her warm and attractive approach made the entire process seamless. She took the time to ensure my items were handled with care and provided excellent customer service. They prioritize both quality and hospitality. I ❤️ the text message letting me know when I'm able to pick it up.
I will definitely be returning and highly recommend Avalon Dry Cleaners to anyone looking for reliable and exceptional service!!! 🫶

Welcome to Signature Dry Cleaners, your trusted destination for all your laundry needs. With a convenient location and wheelchair accessibility, we strive to provide a comfortable experience for all our customers. Our goal is to deliver high-quality cleaning services, ensuring your clothes look their best. We understand the importance of reliability and timeliness, and we're committed to continually improving our services to meet your expectations.

Signature Dry Cleaners

Do not go here, your clothes will be never ready on time. They told me my stuff will be ready at a certain time and it took over a week for a single pants! And to get them i had to park far and walk up do they won’t see me coming and lock up their store. UNPROFESSIONAL. And to make it even worse, they had their child bring it out to me to avoid confrontation. DO NOT GO HERE

Never going here again I drop off my clothes EARLY April  on like a Tuesday one suit jacket and one shirt that needed sewing. Tried to go back that Friday to pick up it was closed with a sorry for the inconvenience sign. That fine we all have emergencies come up. Went Saturday same thing. The next week I went twice the cc machine was out of order. When again yet another week later twice and the person working didn't know how to get in the system.  Finally went to pick up my stuff today. They only did the jacket not a very good job at that and the person who gave me the shirt and said don't bother fixing it its not worth it. You will have to pay $30 to fix it. I explained it was the last thing my step mom wore before she passed and I was trying to fix it for my sister. She just said we'll I can't help you my seamstress is not here and threw it at me. Who the hell treats people like this?!?! You held my shit for almost a month and then you just toss shit at me. Ya that's a never again for me.

Never ever ever go here for dry cleaning!! There are so many better options!! My clothes were not ready when promised, they couldn't find my pieces, and my shirts were still wet when I went to pick them up. Suuuuuuper disappointed. You'll get a wayyyyy better bang for your buck elsewhere, ans there are sooo many more options around the area. Save your time, money, and clothes and go somewhere else!

Would've been convenient with the drive thru and hours they have posted, but we have gone 3 different occasions from 8am- 10 am on the weekdays to pick up our clothes and the store is closed even though it states they open from 7am-7pm Monday-Friday.  When you mention it to the employee she claims it's the first time when it's not.  3 strikes and done. We'll definitely be going elsewhere.

I dropped my clothes off over 3 weeks ago and every time I go to pick them up on Saturday at 9am there not open. For the past 3 Saturdays I've sat until almost 9:30 and no one has shown up to open the store. Tried calling number listed in Google maps and number is no good. If yall changed the hours it would be a great idea to update all information so clients don't have to go through this. As soon as I can ever get my dry cleaning I will not be coming back.

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