At Eclo! Beenleigh, we strive to provide top-notch laundry and dry cleaning services to our community. Our friendly staff are dedicated to ensuring your garments are treated with care and attention to detail. With a flawless digital system in place, you can trust that your items are being handled with precision and efficiency. Although we're not perfect and have had some issues in the past, we're committed to learning from our mistakes and continually improving our services to meet the high standards of our valued customers.

Eclo! Beenleigh

I brought in some expensive St John’s suits to be dry cleaned.  The clothes were for dog shows and they had dog hair on them.

Some of the suits cost over $2000.

I explained that I had sold the suits and I wanted them cleaned prior to going to their new homes

The couple explained they were busy and that it would take approx 5-7 days which I was ok with.

I picked up the suits today and 2 were damaged - one badly damaged.

No apology just the stupid female owner laughing at me.  She actually laughed at the damage they did.

She tried to say we warned you - no you didn’t… your husband read the instructions as he was looking at them and said they would all be good for dry cleaning.

The cost of the dry cleaning was over $270 - which had the suits not been destroyed I would have been ok with.

One of the suits I had sold for over $500 - that one - the purple one cost me over $2500.  The new owner on seeing the damage have said they want their money back.

So thanks a lot!

I’m so angry and so disappointed.

They are also rude and racist - making judgmental and condescending comments about “blacks” and “Africans” and how they smell.

Never again

After visiting for the first time a couple weeks ago I was very impressed. From the friendly staff who greeted me to the flawless digital system in use. They took great care of my garment and it’s cleaner than I’ve ever seen before. Highly recommend!

I gave my jeans to be altered, as they also do alterations, and they lost it. So disappointing!!! Please avoid this company

I took my leather motorcycle jacket to Denise to be cleaned. She inspected my jacket and assured me it could be cleaned.
When I picked it up Denise showed me the white mark (that was icecream) on the sleeve and told me she couldn’t get it off.
Upon getting the jacket home I noticed the entire jacket looked exactly the same as when I’d dropped it off.
I sent Denise the pictures of my unclean jacket, she read my message and didn’t reply so I went to Bunnings and bought leather cleaner and cleaned it easily when I got home. One wipe made my sponge dirty and the jacket clean.
I called Denise to discuss it ask for a refund. She refused to refund me and aggressively told me a number of times, not to insult her work and was extremely rude and dismissive.
This woman is  very unprofessional and clearly hasn’t got any idea how to clean a leather jacket.
I have attached photos of her clean versus my own clean.
Avoid this cleaner like the plague.

Terrible and unprofessional service, incredibly rude and arrogant woman, leaving me in tears. As it was a fine garment, we were very careful upon drop off providing it for an initial assessment before leaving for cleaning. At drop off they advised would be able to clean the item no issue however upon pickup the item was still dirty, marked and now piled, where they later advised they make no promises on whether they can clean an item. Lady requested full payment in order to take the item home.
Incredibly sad and let down. Please avoid disappointment and do not get a fine garment cleaned here.

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Eclo! Beenleigh