Looking for a convenient and accessible laundry solution? Eco Laundry Room is open 24/7, providing you with the flexibility to do your laundry at any time. With wheelchair accessibility, everyone can easily use our facilities. Our staff strive to provide a helpful and friendly service, aiming to make your laundry experience as smooth as possible. Although we've encountered some technical issues with our machines, we're working hard to address these problems and provide a better experience for our customers.

Eco Laundry Room (Mt Gravatt)

I used washer #8, and once the cycle finished, the machine door wouldn’t open, and the screen had completely turned off. All my very important clothes (including work and school uniforms) are now locked inside. I called customer care, but they said no technician is available until around 10:00 am tomorrow and asked me to come back then. Really stressful experience, and I’m just hoping I can get my clothes back in the morning.

A definite hit and miss with this laundromat!!! I’ve been coming here for about 6 months now due to being in between houses and while at first this laundromat was great, lately there are continuous issues each and every weekend and all I can say is good luck. From the EFTPOS touchpad not working x 2 weekends in a row and only being able to pay cash (who carries cash anymore) to paying for a 72 minute cycle and only getting 48 minutes to today paying for 72 minutes again only to have the dryer state “ERROR - No vacuum detected” - wtf??? No vacuum resulted in my having to spend $24.50 drying one load of washing!!! An absolute rip off and I think I’ll be looking for another laundromat!!!

****UPDATE**** - It’s nice to see that management actually does something about the reviews posted or fixes its faulty machines. Almost 1 month after my last review and same old story - the machine will take your money but it’s not going to dry your laundry essentially forcing you to to spend another  $12 (total $24) to dry one load of washing! Obviously scamming customers is how this laundromat makes a profit. No more second chances from me and I’ll be going across the road from now on or driving elsewhere!

while using the machine, there was no problem, but when I went back to get my clithes, the machine stopped working and gave an error, and I had to sit there and wait for more than 50 minutes, this is the second time this has happened to me, also the dryer machine is very dirty🙃🙃🙃

Used to like this laundromat but i will now be going elsewhere. Always dirty with washing power all over machines, machines are not deep cleaned. Advertised as $12 for a standard wash but theres a 70c surcharge and cash is not an option. Sick of business's putting the fee on the customer, pay your own bank fees or dont own a business.

There is a reason for low ratings. Machines randomly eat your credits and show errors. No customer service available to pay you back $12 credit after the machine shows error. I just paid $30 for a basic wash and dry after first machine showed an ERROR once $12 credit was consumed.

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Eco Laundry Room (Mt Gravatt)