HKS Laundry - Sugar Creek is a convenient and accessible laundry facility, open from 6:00 AM to 10:30 PM every day of the week. With a focus on providing a reliable service, this laundromat welcomes customers of all needs, offering wheelchair accessibility. While there may be opportunities for improvement, many customers appreciate the kind staff and the availability of essential laundry services. Whether you're a local resident or just passing through, HKS Laundry - Sugar Creek is a practical option for taking care of your laundry needs.

HKS Laundry - Sugar Creek

Idk when the last time this place and the machines were cleaned but it sure was not recently. Googled this place and they get 4 stars maybe it is their dry cleaning service but it sure is not the laundromat. Hair and lint on everything inside and outside the machines. The floor looks like it hasn't been polished ever. The ceiling looks like it just collects moisture. Seems like there is no air conditioning working just fans moving heat around.
Let's talk about pricing/cost; what the actual fudge! For the small machines:
$3.50 = Soil, light. Cycle, normal. Temp, cold
$4 = Soil, light. Cycle, normal. Temp, warm
$4.50 = Soil, medium. Cycle, normal. Temp, cold
$5 = Soil, medium. Cycle, normal. Temp, warm
$5.50 = Soil, heavy. Cycle, normal. Temp, cold
$6 = Soil, heavy. Cycle, normal. Temp, warm
$7 = Soil, heavy. Cycle, normal. Temp, hot
To summarize:
Soil level medium (+$1)
Soil level heavy (+$2)
The cycle does not change anything
Water temp cold (-$.50)
Water temp hot (+$1)
For the medium washers, the starting price is $6
For the Large washers, the starting price is $12
Small dryer
$1.50 = 30min
+0.25 = 7min
Large dryer
$3 = 30min
+0.25 = 7min
I believe this place is in more disrepair than it should be with these prices.
The photos attached are as of July 27, 2025.

The place is clean and staff seems kind but $10.50 for a single self load wash and an additional $15 for a single dryer is crazy, especially considering there isn't any heating or cooling in the building.  A single load of laundry absolutely shouldn't have cost me almost $30. $30 to sit in my own sweat for an hour... insane.

Edit: added two stars because the washer I used didn't make my clothes smell weird in a way public washers frequently do. If the price is like this to support the staff I understand. The woman here today was very kind. The situation is understandable, but still uncmfortable.

It was bad experienced the machine not working bad service. I lost 4.00 dollars in one machine plus I have to pay 8 in different machines and pay 3  more to use hot water . I ask for my refund they say no to me .It was my first time here and it will be my last time.

Nice enough place to wash clothes. Just wish there were more large commercial washers. Needed to wash a large bulky comforter, only to find 1 guy using all 3 commercial washers. The 4th one was out of order.

To have a facility in the middle of summer have no ac whats so ever is ridiculous.. both double doors wide open with 2 slow high ceiling fans didn't help at all. I felt so bad for the sweet lady. Who works there. She said she is from Marcialese Island and they don't have ac there so she's used to it. But the rest of us here are not. And mostly elderly people in there .. beat red faces just sitting there waiting for their laundry it was so sad.

At Capt Keith's Classic Cleaners, you'll experience exceptional service and meticulous care for your garments. With a 4.7-star rating and a loyal customer base, it's clear that this family-friendly cleaner is dedicated to providing top-notch results. From delicate gowns to everyday attire, the team at Capt Keith's takes pride in their work, ensuring that every item is treated with care and attention to detail. Whether you're a long-time customer or just discovering this hidden gem, you can trust that your cleaning needs will be met with kindness, expertise, and a commitment to excellence.

Capt Keith's Classic Cleaners

Captain Keith’s is truly the best of the best. I was referred by Berna at Tailored To You, and I’m so glad I trusted her recommendation. Keith and the entire team were incredibly careful with my gown, kind, professional, and right on time. If you need your dress cleaned or preserved, I honestly couldn’t recommend a better place. Keith is amazing—you have to go to Captain Keith’s Cleaners!!!!!

Mariela is wonderful!!! This is probably the most bizarre request for shoes that I’ve ever made! One of the bottom of my favorite sandals had literally started to come completely off. I asked Mariela if they could remove it completely and put it back on securely. Then I asked her if they could also take the other sandal with no damage, and remove the entire bottom and replace it…. knowing the same thing would happen to the bottom like the other at some point. She was able to convey to whoever made this repair, exactly what I wanted. The (both) sandals are perfect!!!

Thank you, Mariela, and everyone at Captain Keith’s Classic Cleaners!!

Always do a great job! I’ve been with them for maybe 8-9 years; Staff has always been pleasant. Owners are very kind! - they’ve gone above and beyond for my toddlers suits to get rid of stains that are almost impossible. Keith(owner) even cleaned a 6ft teddy bear for me that I don’t believe to be part of what they clean since he had to do it by hand because it didn’t fit their machinery. I recommend them!

I needed to see if a goodwill find could be altered, and my husband raved about this place for all of our dry cleaning needs. My most recent visit was very disappointing.

From the moment I walked in to the alterations room, the employee made me feel like I was bothering her. Before I could even explain what I needed, she cut me off with, “before we get started, I’m a month out.” When I asked if she could at least take a look, she walked over but said that in most cases there wasn't enough.

I explained that the pieces were all different designers and just needed a quick check to see if any of them had enough fabric. She looked at one, said “no, they don’t,” and didn’t bother checking the others.

It was unhelpful and rude, especially compared to the rest of the staff who have always been super nice. Really disappointing experience.

Absolutely love Captain Keith’s Classic Cleaners! I have been going there for years, and my cleaning is always done to perfection. They offer a dry cleaning delivery service, but I chose to pick up my clothes just to speak with the friendly, helpful team members on staff.  I am also particular about pressing certain garments; Captain Keith’s staff gets it right every time.  We are fortunate to have this business in our town of Bentonville.

Experience the sparkle of clean at Comet Cleaners, where exceptional service meets meticulous attention to detail. With a passion for removing tough stains and a commitment to treating every garment with care, our dedicated team is here to make your laundry experience shine. From delicate wedding dresses to everyday essentials, trust us to make your clothes look and feel their best.

Comet Cleaners

I needed my wedding dress/bridesmaid dresses steamed due to traveling from out of town. I was so stressed because of the small window of time we had to have them ready by. They were absolutely accommodating, efficient, easy to work with and made me feel comfortable and did a spectacular job. Highly recommend!

DO NOT TAKE YOUR WEDDING DRESS HERE!!! I was so incredibly disappointed when I picked up my dress from the woman who said, "Oh I was surprised a lot of the stains came out" so I smiled and thought great and didn't think anything of it. Opened the bag with the dress a day later to realize it had a note at the top that they could not get stains out. Fair enough, I understand stains can be hard to get out at times but why make that comment to me when I picked it up or go over the dress with me when I picked it up. Well, see for yourself with the photos below that I paid $160 and received my dress back in this condition. My dress was dirty on the bottom and had makeup around the bust area. There were no red wine stains or major stains on the dress. I went back the next business day and the woman told me she worked for hours on the dress and tried everything. I asked if she could work on it some more as it looked like none of the "stains" were treated. She told me I would have to PAY for that service!! I tried to let this place make it right and they had no desire to. I could pay for it again to be "cleaned" and oh yes she will try and tell you there is no guarantee stains will come out. I immediately called AR GOWN PRESERVATION, took my dress to them and within a few days my dress is CLEAN! So everyone please please read these reviews and do not take your wedding dress to this place! You can see from the photos the first two is what my dressed looked like and then second two are from AR GOWN PRESERVATION who actually cleaned my dress! And no, he did not wash my dress (instructions on the dress said it could not be dry cleaned). He worked 6 hours on it by hand!

This place is the absolute worst I dropped off my daughter's jrotc uniform and let them know I needed it back by Monday as my daughter needs it for school Tuesday I was assured they would have it ready. I came to pick it up and was told that they made a mistake and cant have it ready till tomorrow I asked is there anything at all you can do I was told flat out no. They have no care that they made an error and didnt try to make it right at all poor customer service

2nd response....
Of course you are the one who i spoke to at the location so rude and didnt care, you are going to lie to make the company look good. Like I said I understand errors happen you did nothing to fix the problem. I was assured by your company to have it on time.
You should have cameras to see that man promised me them Monday. I have no reason to lie about it. I needed them Monday so why would I say yes to having them a day later smh my daughter needed them for school and I asked Friday before I dropped them off... and also you never asked for my ticket I actually still have it FYI but I come with receipt so here is the proof of promise I'd have it Monday I have no reason to lie.

Sometimes, when a business is consistently amazing, you forget to leave a review—because everything just runs so smoothly! Comet Dry Cleaners is one of those rare gems.

Owners Michael and Rachel make every visit feel like family. They greet you by name, and their support staff is just as professional and friendly. The drive-thru makes drop-offs and pick-ups incredibly convenient, and their prices are the best in Northwest Arkansas.

But what truly sets them apart is their quality and customer care. My clothes always come back impeccably cleaned, pressed, and looking like new. Their consistency is unmatched! And if there’s ever a question or concern about a garment, they consult you first before taking any action. If you raise an issue, they don’t hesitate—they jump in to find a solution right away.

With service this good, I’m a Patron for life! If you need a reliable, affordable, and high-quality dry cleaner, Comet Dry Cleaners is the only place to go!

Literally just don’t go here. Every item we dropped off to be dry cleaned, we received back either still dirty, with NEW stains that weren’t there before OR ripped.
If you bring this to their attention, you’ll only receive a rude attitude and a refusal to refund anything.

Discover the hidden gem of laundry services at Old Town Dry Cleaners, where quality and customer satisfaction come first. With a reputation for excellent work and fair prices, this family-owned business has been a trusted choice for the community. From dry cleaning and laundering to starching and more, their efficient and fast service ensures you get your garments looking their best in no time. Whether you're a busy professional or just need a reliable laundry solution, Old Town Dry Cleaners is the perfect destination for all your laundry needs.

Old Town Dry Cleaners

Great quality and turn around. I have been using this dry cleaner for approximately a year and have always been satisfied with the quality. I also feel that the prices are very fair.

I am an avid user of your pick up and delivery service since I live in Bentonville.
Please keep this amenity for free. I can tell you that the frequency with which I dry clean has gone up significantly since you make it so frictionless to use your service. This is a great decision for your business. Thank you again for this service.

On May 8th 2024 at 9:43 a.m.one of the drivers for Old Town Dry Cleaners ran a red light at the intersection of South Walton & SW 5th. They hit the car I was driving & admitted to fault. We exchanged insurance information & no biggie, but later when they spoke to their insurance company again they denied fault! Do not give this place your money!! They are corrupt & do NOT accept fault or accountability when they do stuff that is clear they are at fault! Go somewhere - anywhere else! The owner(s) are the ones that denied accountability!  You deserve a business that doesn't make a profit & get away with consequences from lying & stealing!!👎👎👎 Shame on you, Old Town Cleaners!!

Family owned business.
Had shirts dry cleaned/ laundered and starched for work. They do excellent work. Fast and efficient.

Did an amazing job with my mud stained,  white bed spread. Also had it ready much quicker than expected.

We brought in a suit to be dry cleaned and asked if it was possible to have two buttons sewed on. They said they could not sew buttons on as they don’t offer that service. When the numerous items were picked up and brought home I realized they gave me the wrong suit. Wrong brand, wrong size, no missing buttons, and a small fray was missing from the suit. The manager/owner asked me try on the jacket. It was clearly 3 inches short from my wrist. After about an hour I get a phone call stating they looked at the video and it’s the suit we brought in. To add more insult to injury, he thinks we brought in the wrong suit and possibly mixed it up with another guys suit at the previous wedding I attended a year prior. ???? Who could accidentally mix up a jacket and pants at a wedding? Just admit the mistake. I’ve never been so insulted. It’s a shame you camet leave a zero star review. You gave someone my suit and gave me a cheap blue suit, admit your fault, offer a refund or something besides blaming me for your incompetence. Shame on you.

Experience the best in laundry and dry cleaning services at M'Pressed Cleaners, where friendly and professional staff are dedicated to providing top-notch care for your garments. With a passion for delivering exceptional results, they offer a range of services that cater to all your needs, from delicate alterations to reliable laundry solutions. Their commitment to quality and customer satisfaction has earned them a stellar reputation in the community, making them the go-to destination for individuals and families alike.

M'Pressed Cleaners

We love M’Pressed Cleaners! Not only are they friendly, down to earth folks, they have the best cowboy starch!! The seamstress was so nice when I had my wedding dress altered as well!! Best cleaners around!

Absolutely the best dry cleaners in NWA. Fast reliable service, pickup available, great pricing, wonderful customer service, and an all around wonderful, hardworking business. Couldn’t recommend them enough!

We love using M’pressed cleaners! Been using them for a couple months now and they are always very professional, kind, and speedy! Definitely recommend using them and their prices are fair!!

Great service! Quick turnaround! We love their laundry service of a house of 5! Highly recommend them!

Nice, professional, and does a great job. Will continue to support them for all of my dry cleaning needs

Experience the best in laundry care at Old Town Dry Cleaners, where friendly staff and exceptional service come together to provide you with a hassle-free experience. From everyday garments to delicate items like winter jackets, shoes, and bedding, our team takes pride in returning your belongings looking like new. With a commitment to convenience and quality, we strive to make your laundry day a breeze. Whether you're a busy professional or a bride-to-be, trust us to take care of your most precious items with care and attention to detail.

I can’t express how much I appreciate old town. Rebekah just dropped off my winter jacket for free in -14C weather :) clothes always come back look completely new ! The also do shoes and bedding . Would give 100 stars if I can

Even better ! They dry cleaned my Indian gown for $15?! Other places had charged me $60 before 💛💛

We drove from Illinois to Arkansas on Thursday, Old Town Dry Cleaners willingly steamed my dress just in time for me to be married on Saturday.

They were very friendly, and very fast! My dress was ready to be picked up less than 24 hours after dropping it off. Thank you!

First time I have used Old Town Dry Cleaners.  I misread the closing time and thought they closed at 7p.  I needed a suit cleaned and a button added, and 2 shirts cleaned and starched.
I got off work at 6p and got to the cleaners at 6:25.  The lady closing told me they had closed at 6p. (On 1/5/2023)

Gratefully she reopened the doors and found my order and I paid.  So thankful for her WONDERFUL help.  I had a funeral the next day and didn’t have another suit.  I appreciate this customer service because it was above and beyond and she didn’t have to do it.

I will definitely use them again and tell others to give them a try.  THANK YOU!!

We've been using them out of convenience but they are very expensive and lately, have not even cleaned our clothes!  Twice within the last two months, I've received articles back that were dropped off slightly dirty and when I picked them up, they were still dirty!  I'm not talking stains either, just a simple cleaning would do the job.

Watch out with the hidden prices. I left a dress and they told me the cost was going to be around $11 to clean; however when I picked up they told me the dress was classified as formal and they charged me $30 instead!

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