Candy Clean Laundry

Review: Extremely Unprofessional and Intimidating Experience

I had a very disturbing experience at this laundromat that left me shocked and uncomfortable. While I was quietly folding my clothes at one of the tables (which was not marked as reserved or off-limits), the staff member on duty abruptly ordered me to move to the other end of the table. I asked why, as I was already using the space and saw no reason to move. She claimed she needed to fold her own clothes near the register, but again, there was no sign indicating that the space was not for customer use.

I calmly explained that if certain areas are reserved for staff, they should be clearly marked by management. I was respectful and simply stood my ground as a paying customer who arrived first.

What happened next was unacceptable — she forcefully pushed her cart, which hit the back of my right foot. I chose to ignore the physical contact and continued folding my clothes. She then came very close behind me and in a confrontational tone asked, “Are you going to move?” This startled me, and I replied sharply with “No.” She then threatened to call the police on me, which she actually did — simply because I refused to move from a public folding table.

Additionally, earlier during my visit, two washers malfunctioned #3 & #5 each at a cost of $7+ which had to be reset. When I asked for additional detergent to rewash my clothes, she refused to provide any assistance or compensation, despite the issue being with their machines.

This kind of treatment is completely unacceptable. The behavior I experienced from this staff member — including intimidation, physical contact, and misuse of authority — reflects very poorly on the management and overall customer service of this facility. I left feeling deeply disrespected and unsafe.

Absolutely unacceptable — calling the police on a peaceful, paying customer who simply didn’t comply with an unreasonable demand is not just unprofessional — it’s a waste of public resources. That kind of behavior undermines the purpose of emergency services and can be considered an abuse of authority, especially when there was no threat, no disturbance, and no violation of any law.

I would not recommend this laundromat to anyone seeking a safe, respectful, and professionally managed environment. Management seriously needs to address staff behavior and clearly communicate policies to avoid situations like this in the future.

Dec 30th at 1020 am I came in the lady who was there today was beyond rude. I paid for my machine via credit card. Machine 36 was not working upon asking for help the 1st this itch (b) states she can’t help with the machine and walked away. After having to approach her a 2nd time told her to get her ssa to that machine she reluctantly assisted me. The machine indeed wasn’t working so after having to wait I removed me clothes from machine as she instructed. This women than rolls my clothes out the door exposes them to dirt and dust which my son is allergic to all while clothing is dripping wet. All the machine were being used so I had to wait. The way she was very unhelpful rude and dismissive showed she doesn’t want this job shouldn’t be working here. I come every week like clock work this first time in 2 years I had a non working machine and dealt with a worker with a down right nasty attitude get rid of here I would never employ a person of her character. I also asked her to use the company product for my clothes to be washed as I already use my own 6 Gain flings ,my own gain washing powder and odor ban. These products are not cheap I would like the difference I paid in the machine I had to use a smaller machine

If I can give 0 stars I would because I waited 10 days for the manager to reach out to me and she hasn’t. I paid 11 dollars for one machine to wash my clothes, I had an incident where it was not starting and I use this machine all the time. I went to ask the attendant and she moved my load from heavy to medium and started barely working. By the way medium is .75 cents less and I paid $11.
She called her manager who said that I was lying and that she saw me in the camera and that is a lie, because I in fact pressed heavy. The machine did not do its job and the whole time it was washing my clothes bad and slow. I don’t appreciate that because I paid not $5 nor $6 that other machines cost.

Very rude and irresponsible. I am not happy at all, I think 10 days is more than enough for someone to reach out to you and especially since she told the attendant that this is a 24 hour place.

First time having my clothes washed and fold here.
First off, this is the first wash and fold that has hidden prices. We have washed and fold in dozen laundry mats and the price per lb is the final price. No additional charges for separation, detergent and fabric softener like Candy Clean.
Secondly, and most important, they ruined a handful of my clothes. Had to throw them out due to all having a huge pink stain. Even my work pants!!

Do not recommend having wash and fold service here.

Machines were not working properly, the attendant was very rude and I forgot my bleach and was told to use the vending machine or spend $10 in order to use cash but it took my money so it really didn’t matter if you use cash or card this are messy and out of order and late night the commercial workers have all the dryers! I don’t suggest you come here or use there services

Experience the ultimate in garment care at One Price Dry Cleaners Flamingo, where our skilled professionals use state-of-the-art techniques to restore your treasured items to their former glory. From delicate cocktail dresses to everyday essentials, our team is dedicated to providing exceptional service with a personal touch, ensuring your garments are treated with the utmost care and attention to detail. With a focus on convenience and customer satisfaction, we strive to make your laundry experience as seamless and stress-free as possible.

One Price Dry Cleaners Flamingo

I took my jersey here and they completely messed it up. They put an iron on the letters of the jersey which caused it to be damaged. Make sure you don’t take jerseys here.

Dropped off a cocktail dress after a party and wasn’t sure if it could be saved. Beads, satin, and a few wine spots were all part of the mess. When it came back, I was honestly shocked it looked brand new. Presed neatly, no warping of fabric, and color was vibrant again. They folded it with tissue paper inside to preserve shape. They know exactly what they’re doing with designer piecs. Service felt best without a premium price. Pickup and delivery is super convenient in this part of town. They handled a bunch of laundry with full care. Returned everything on hangers or folded, just as I asked. Quick turnaround usualy within 48 hours. Local, dependable, and fair pricing.

Scheduled a pickup through their website it was super easy. They showed up right on time, no confusion or delays. Driver was polite and labeled the bags on the spot. Got a text when my clothes were ready, which was helpful.

Great great service! I think her name is Tessa, she was absolutely wonderful. I had a funeral to go on Monday, didn’t know what to wear. Brought all my white linen clothes AND SHE MADE IT HAPPEN! The best!

My summer quilt had become dull after normal use. The service took back its original lightness. It smelled clean and felt refreshing to use again. The folds were neat, and the external looked happy. Sleeping under it felt much more easy.

Experience the best in laundry and dry cleaning services at OXXO Care Cleaners, where attention to detail and quality are top priorities. Our friendly and efficient staff are dedicated to providing exceptional service, ensuring your clothes are cleaned and cared for with the utmost care. With a focus on convenience and customer satisfaction, we strive to make your laundry experience as smooth and hassle-free as possible. Whether you're a busy professional or a family on-the-go, we're here to help you look and feel your best.

OXXO Care Cleaners Pembroke Pines

We dry clean a lot.  We are very happy with the attention to detail & quality of this dry cleaners.  A silk shirt got ruined one time and the owner went way above & beyond to replace it.  I was shocked he found the identical shirt.

I had a very bad experience here when they damaged my winter jacket  (they shrunk it and it got stained very badly) and when I went to go talk to the owner, to get it replaced, I was given assurances that they would replace said jacket. I came back 4 separate times and she just kept promising that they were going to buy me a new one and would call me back; It has now been an entire YEAR and they have yet to fully through on their word. Do not come to this establishment unless you want to risk your sensitive clothing, that requires dry cleaning, to be shrunk and stained with no guarantee other than, at best sweet nothings, or at worst intentional avoidance for damages.

I brought in 6 pieces of clothing some needed pressing some just a good clean. They followed my instructions with no issues and I got my clothing back in a reasonable time.
This place is a bit pricey but they have better hours, the lady at the counter was nice and knowledgeable and the time it took wasn’t long.

I left my dress since last year. I completely forgot what I did with it. I thought I had lost it but to my great surprise I had dropped it off to them and it was waiting for me when I went to drop off another dress. Thank you!

This office is very convenient, just off Pines Blvd. Parking is busy but I almost always find a space without a long wait. Staff is very friendly and efficient, and my clothes are delivered on time and in lovely condition.

Spic 'N Span Cleaners & Alterations

I had such a wonderful first experience at Spic N Span! From the moment I walked in, I was warmly greeted and immediately helped. I’ll admit, I was "that customer" dropping off an item that needed alterations at the very last minute. To my surprise, Rosana made it happen! My item was ready to pick up in just 34 hours, at no extra charge. I was prepared to wait until Monday and pay a rush fee, but instead I left with a beautifully tailored piece and so much gratitude.

Wearing clothes that fit you perfectly is empowering, and I felt amazing at my concert last weekend in a new favorite outfit, thanks to Spic N Span. I’m looking forward to bringing more items here (with a normal timeline!) and making this my go-to spot for tailoring. Thank you, Rosana, for going above and beyond!

My first experience here because there's a tailor closer to my house. But I will now be a returning customer. Story: I had been trying to sew patches onto my husband's new Panther's jersey. Completed one, but the other two were being extremely difficult. Fabric too stiff to use in machine, and I broke two needles attempting to do them by hand. I gave up, came to Spic'N Span and asked if it could *please* be done today, or at the latest, the next day. (Because of course the game was the next day🤦‍♀️) After saying she'd do her best, I went on with my day. About an hour later she called me to say "DONE"!! WOOHOO!! I am beyond grateful that she was so accommodating, and the work was excellent! That kindness has earned you a new customer. Thank You!💖

Family run business, great prices. Great people. They do alterations as well.
Always ready on time.
Only place I would go

Excellent service — fast and high-quality. The staff is very
pleasant, and the owner is incredibly sweet.

The service is good but the actual ppl there are terrible!!! I called and told them I was on my way…. They said ok arrive before 4pm … I arrived one minute to 4 they were locked up and gone!!! That has to be the worst service EVER!!! Suppose I needed my stuff for Sunday ??? Terrible customer service !!!

Experience the epitome of convenience and quality at Davie Dry Clean, where exceptional service and attention to detail come together to make your laundry experience a breeze. With a reputation for fast and efficient service, our team is dedicated to providing top-notch care for your garments, ensuring they come back looking like new. From tough stains to delicate items, we've got you covered with our reliable and trustworthy dry cleaning services.

Davie Dry Clean

Always an excellent experience with Davie Dry Clean. They are very fast and efficient. Jessy is just Awesome!

I've been using DAVIE DRY CLEAN for a while now, and I'm consistently impressed with their top-notch service! They always manage to get tough stains out, and my clothes come back looking like new. The staff is friendly and helpful, and their prices are very reasonable. I appreciate their attention to detail and quick turnaround times. I highly recommend them to anyone looking for a reliable dry cleaner. Five Stars !!!

I’ve been using this place for all kinds of dry cleaning from rough to very gentle clothing and I NEVER had any issues that would make me unhappy!
I highly recommend this place. They do the job to the perfection
And I love dealing with Veronica who is super nice and knowledgeable
Thank you so much and I will see you again!

I showed up here based solely on the reviews and they did not disappoint! I tell everyone about this dry cleaner - the honesty in price and quality of work is like no other I’ve ever experienced. I highly recommend!

I have been coming here over the last year and Veronica  the owner is always happy and very professional every time I walk in the business. Her business is always punctual with my dry cleaning and alterations. She always answers the phone when I call and when things come early she notifies me to pick up. The business is always clean and well-kept. Veronica is a very honest business owner and I look forward to continuing my business with Davie cleaners. I recommend this business to everyone for dry cleaning alterations and fantastic customer service.

Experience the ultimate in convenience and comfort at our dry cleaning laundry service. With a 5-star rating and exceptional customer reviews, you can trust that your garments are in good hands. Our welcoming atmosphere and excellent service ensure that you feel at ease while we take care of your laundry needs. Whether you're looking for a quick and reliable dry cleaning solution or a peaceful place to wait while your clothes are being cleaned, we've got you covered. Our goal is to provide you with a seamless and enjoyable experience, so you can focus on what matters most to you.

Dry clean laundry

Excellent service and very pleasant atmosphere. I recommend it 100%.

Welcome to Honey Hill Coin Laundry & Dry Cleaners, your convenient and accessible laundry solution. We are open 7 days a week, with extended hours to fit your busy schedule. Our facility is wheelchair accessible, ensuring that everyone can easily do their laundry. While we are currently working to improve our services, we appreciate your patience and understanding as we strive to provide a better experience for all our customers.

Honey Hill Coin Laundry & Dry Cleaners

DO NOT COME HERE. They have only TWO washing machines working everything else is broken, this place is clearly falling apart and going out of service. Unless you want to wait in a line don’t come here

I came in early morning to wash one load of clothes. Elderly Spanish woman staring at me for 20 minutes. Remind you I been using this wash house for over 20 years. She comes in accuse me of smoking But got a junkie in the corner who was smoking..  Then she walks by me again talking about the machine ain’t working turns off my machine. Act like it’s broke. Disrespectful

This place should be called out of service, coin, laundry… because everything is out of service check out the pictures

employees here are not friendly and had a issue with me washing my clothes 1 hour and 20 min before closing they clearly dont want to work much less the lssue of the amount of washing machines arent working! terrible service

Horrible, I would never come back, machines are full of mildue when you open to put your dererget, half of the dryers are out of service, then you have to wait in line to dry your clothes, worst experience I ever had at a laundry, when you tell the emoloyees about it they answer sarcastically and with an attitude 👎👎👎👎👎

Welcome to Pine Lake Laundry & Dry Cleaning, your one-stop shop for all your laundry needs! Our clean and welcoming facility is open 24 hours a day, 7 days a week, so you can do your laundry at a time that suits you. With a range of payment options, including credit card and scan-to-pay, we make it easy to get your clothes clean and fresh. Our friendly and helpful staff are always on hand to assist you, and our wash-and-fold service takes the hassle out of doing your laundry. Plus, our large capacity washers and dryers make quick work of even the biggest loads. Come and experience the Pine Lake Laundry & Dry Cleaning difference for yourself!

Pine Lake Laundry & Dry Cleaning

⭐ 1 star – Terrible customer service

Today, December 26 at 9:30 a.m., I had a completely unacceptable experience at this laundromat. While loading my clothes into the machines I was paying for, the employee spoke to me in an aggressive and disrespectful manner, telling me to move because I was “in her way,” even though there were barely any customers.

It got worse: she removed the carts I was actively using, in an authoritarian and rude way, ordering me to put them back while I was still using them. I spent $65, only to be treated as if I were being scolded instead of served.

This employee’s attitude is hostile, rude, and completely unprofessional. She behaves as if customers are a nuisance and as if the business belongs to her. With someone like this working here, it’s only a matter of time before customers stop coming.

This laundromat is much better when she is not there. I will not return as long as this employee continues to work here. Management should take this seriously.

Overall it’s a nice laundromat that’s open 24 hours. there are three different options to pay. Can be on the expensive side but you have to consider your options. Other laundries are in neighborhoods that are not so nice and the people hanging around are all very sketchy. You don't find that in Cooper City and you are much safer.

Zoi, the assistant, is so nice! The first laundry mat I’ve ever liked!! They also do your laundry for you. The large washer is $12 the large dryer is .25/4minutes. You can use a credit card or scan to pay.

I’ve been using their wash-and-fold service and I’m very happy with it. The laundromat is clean, organized, and the staff provides excellent service. My clothes always come back clean and neatly folded and hanged  Highly recommend!

The staff is very friendly and helpful. They always have a smile on their face. I’ve been coming to this laundromat for 5 years already. The facility is always clean and smelling good.

Welcome to OXXO Cleaners that Care, your trusted neighborhood laundry and dry cleaning destination. Our friendly and dedicated team is committed to providing top-notch service with a personal touch. We understand the importance of cleanliness and reliability, and we strive to exceed your expectations with every visit. From delicate dry cleaning to everyday laundry needs, we've got you covered with our state-of-the-art facilities and attention to detail. Come experience the OXXO difference and discover why we're a 4.3-star rated favorite among our community.

OXXO Cleaners that Care

So, full transparency, I’ve never been to a dry cleaners before. I think maybe once I went to a dry cleaner to see if they could clean a very large blanket that I had, but I don’t even recall, leaving it with them. In any case, as I am fairly new to the neighborhood and am within walking distance, I thought this was a great time to See what this dry cleaning thing was all about. Shortly after my birthday brunch, I noticed one or two very faint smears on my very new and very clean cream-colored knit joggers. I took them in on a Monday or Tuesday and they were ready by Thursday, but I totally forgot and picked it up a few days after. If you ever think you’re going to forget your cleaning slip, my tip is to take a picture of it. They can easily use that if you don’t remember to bring the paper with you. It’s very interesting that your clothes are delivered through an automation task that opens a special window on the outside of the store to let you get your belongings. I will probably wear these pants again to brunch in the near future and either Services again. Thank you!

Although initially, I wasn't too happy with the results. I explained what happened and the worker went above and beyond to make sure that everything I took in care of and delivered to me. The same day, so I appreciate that

This place isn’t open during what’s supposed to be operating hours. It seems the staff that we’re supposed to open the dry cleaner did not come to work today. Very strange for a big business like Oxxo. Wish there were more local cleaners. This one has a lot of issues.

They damaged my $500 skirt and did not take accountability. Said they would refund me the $10 I paid to clean it. I noticed the damage immediately and contacted them. It took a week for me to finally get in touch with management. The manager said they received it damaged and they take pictures of all their garments. When she looked through the pictures, she did not see any damages. Said they did not take pictures of the side that was damaged. You would think they would take pics of the “damaged” side  to protect themselves if it was indeed damaged. But I sent them a perfectly good skirt. She then insisted that one of her employees took personal photos on her phone. She contacted the employee and the employee had no photos!!!! This is unacceptable. I am 1000% sure I did not send any damaged goods and very upset at how I received my skirt. Do not send your garment to oxxo

My first time going to this place. Front desk was nice when I dropped off. Took a couple shirts in for dry cleaning and a dress that started to come unstitched and paid xtra for next day cleaning for pick up. Total 4 items and approx. $79. They have a $17 credit for 1st time customer.  Next day- Walked in and everything was ready upon pick up. When I got home to look at the shirts…they were still dirty and not nicely pressed. The dress was not fixed either.  Won’t be back ever again sadly.

Dry Cleaners Near Me

Related Pages

Top 10 Dry Cleaners in Pembroke Pines, FLORIDA, UNITED STATES

Top Dry Cleaners in Pembroke Pines, FLORIDA, UNITED STATES