Welcome to Polo Cleaners, your trusted destination for all your laundry needs. With a strong commitment to quality and customer satisfaction, our team is dedicated to providing you with exceptional service and attention to detail. From delicate garments to everyday essentials, we'll take care of your clothes with the utmost care, ensuring they look their best. Our wheelchair-accessible facility is open Monday through Friday from 7:00 AM to 5:00 PM and Saturday from 8:00 AM to 1:00 PM, making it convenient for you to drop off or pick up your laundry at a time that suits you.

Polo Cleaners

This place literally saved my daughter’s wedding day . We are from New Jersey about a 5 hour road trip to RI. My daughter was having her wedding Friday the 19th of Sept. during the packing of my car and the five hour trip my daughter’s dress was not just wrinkled it was crinkled . We called around several places to have it professional steamed  with no luck . The wedding planner could get someone to come to hotel for 400$ 😳 we finally called Polo cleaners and not only did the wonderful steamer Chrystal do the job under the gun, we had to be dressed and ready by noon, but she did it on time it looked perfect and it was only 75$. God bless her and the cleaners for helping us so much during a very stressful time . If I could give them 10 stars I would . Thank you you made our day .

I do not reccomend this place for dry cleaning. I had given them a dress with rhinestones up the sides and around the neck of a dress. I went to pick it up today and large portion of the rhinestones were gone. A few on the neck portion, a third on the right side and over half on the left. The reason I got for this occurring is that "the dry cleaning chemical reacts with glue sometimes." If this happens "sometimes" I would've like to know before handing over my dress. Or when/if they noticed they were glued on to give me a call before cleaning it to give me the option of not sending it through the cycle to prevent this from happening. No apology either, just "it happens sometimes." Wasn't charged for that dress but thats cold comfort. I don't have easy access to buying the correct size, shape and color for the rhinestones, nor the time to sit and replace them and wait for them to dry before tomorrow evening for my event.

PET OWNERS: they will not take items with animal hair on them.  Never ran into this before in all my years of having pets and getting dry cleaning. If you have a pet steer clear of this place.

Wondering if the Polo in Portsmouth connects with the Polo in Middletown! I was given quite a run-around regarding some tailoring that was supposed to take 2 weeks. When I tried to pick up my jacket, the OWNER asked me if I was SURE that I had the correct date. He checked my slip, and I had the correct date. He told me to check back in a few days, which I did, to no avail. Finally, at almost 3 weeks, I called once again, and Portsmouth had no answers for me. I thought the jacket might be lost! After trying to figure out where the jacket was, the young girl on the phone just happened to mention that the tailoring is done in Middletown, so I asked if she could check with them to locate my jacket. She did NOT call me back, so I called once again. She said that the Middletown store was not answering. I then called the Middletown store, and a courteous woman FINALLY agreed to check on the jacket. Of course, it was there and she said I could pick it up on Monday in Portsmouth. I wanted it that day. She said I could go to Portsmouth, pay them, and then pick it up in Middletown! What a run-around! There is absolutely NO communication between these 2 stores! I was very irritated and each store left it up to ME to locate my jacket! Not good! All they had to do was tell me it would take 3 weeks for alterations! Mon Dieu!

A little slow, but moderately priced. Staff seemed nice , possibly understaffed.

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Polo Cleaners