Swiss Cleaners & Uniform Services in Vernon stands out not just for its meticulous care of garments but also for its profound commitment to customer satisfaction and technological innovation. Nestled on Hartford Turnpike, this family-run business has woven itself into the fabric of the community, offering a blend of traditional service with modern convenience.

# Swiss Cleaners & Uniform Services: A Staple of Vernon's Community Fabric

Nestled among the bustling streets of Vernon, on 243 Hartford Turnpike #204K, Swiss Cleaners & Uniform Services has stood as a beacon of quality and reliability in garment care for years. This isn't just any dry cleaning business; it's a story of a family's dedication to excellence and a testament to the power of community connection.

## The Heart of the Business
Meet Stephen, a familiar face behind the counter, known not just for his expertise in garment care but also for his unwavering politeness and smile. Customers like the ones who brought in an almost-new Eddie Bauer puffer coat, expecting to need a new zipper, only to be met with Stephen's insightful suggestion that saved the coat and the cost. It's this personal touch, combined with transparent pricing and a clear commitment to quality, that has built a loyal customer base.

## Embracing Technology for Enhanced Convenience
Swiss Cleaners has seamlessly integrated modern technology into its services. Online booking, app-based pickup and delivery services, and the use of modern equipment ensure that your garments are cared for with the utmost precision and returned to you with convenience in mind. Located just a stone's throw away from cafes like Jeff’s and 7 Brew Coffee, dropping off your laundry can be easily combined with your morning coffee run.

For those relying on public transit, the proximity to Talcottville Road makes it a breeze to access Swiss Cleaners, fitting seamlessly into the daily routines of Vernon's diverse demographic. Whether you're a busy professional or managing a family's worth of laundry, Swiss Cleaners has tailored its offerings to meet your needs.

## Local Insights
Vernon, with its blend of urban convenience and suburban tranquility, provides the perfect backdrop for Swiss Cleaners. The neighborhood thrives on a close-knit community spirit, making a local business like Swiss Cleaners an invaluable asset. The area's demographic, consisting of a mix of young professionals and families, appreciates the balance of affordability, quality, and convenient location that Swiss Cleaners offers.

### Service Highlights
- Online Booking and App-Based Services
- Transparent Pricing with No Hidden Costs
- Modern Equipment for Precision Garment Care
- Convenient Hours and Location
- Personalized Customer Service

### Customer Tips
- Utilize the online booking feature for a hassle-free experience.
- Check their website or app for special deals before visiting.
- Morning hours are great for dropping off on your way to work, especially with nearby cafes to start your day right.

Swiss Cleaners & Uniform Services

Jeff’s

7 Brew Coffee

Dunkin'

McDonald's

I dropped off my pea coat at Swiss cleaners on 11/05 Had a spot on it I picked it up on 11/10 Very nice job, and the spot came out! Stephen was very nice  I  would recommend anyone to Swiff cleaners I went to the one in Vernon

Nancy B
Manchester 😊

I'm a customer of Swiss Cleaners in Vernon, CT. Today I went in to pick up my clothes and met Stephen. He was very nice and very polite! I didn't have my receipt and he smiled and said no worries and looked me up. He also took time to update my phone number. I complimented him on his great customer service skills and his professionalism! Thank you Stephen!

I went to Swiss Cleaners (Hartford Turnpike in Vernon) believing I needed a new zipper in my almost new Eddie Bauer winter (puffer) coat.  Stephen was behind the counter. He greeted me with a smile and was willing to look at my coat and zipper before I completed the paperwork for a new zipper.
He noticed that my coat had two zipper parts that should have been together in order to zip the coat. I hadn't noticed this.  As Stephen paired the two parts of the zipper, the zipper traveled the teeth without a problem!!!

Stephen took the time to work with me and saved me a needless zipper replacement expense.

THANK YOU, STEPHEN!!!🤗👏

This place treats clothes very roughly. Moreover, it is a very dishonest business.

Quality of their services: On Dec 29th, I brought in my almost new Gucci wool dress for a dry cleaning.  I bought this dress not that long ago and it was only worn couple of times in the Fall. It looked brand new when I brought in. After they cleaned it, one button is completely broken and several other buttons have scratches on it. (See the attached picture, since the button is white the picture cannot show scratches, but the broken one is very clear). Moreover, there are some threads broken too (the threads are too thin and hard to see in the pictures).  I have no idea how rough the dress was handled, considering the price of this dress, I am heart broken.

Why I believe they are dishonest:
1.On Jan 5th, I went to pick up my dress. Cashier A handed me the dress without informing me that they damaged the dress. In fact, they hung the dress in a way that I cannot  see the broken button unless I take the dress out from the package.

2. Cashier A told me that she had been only working there for about a month and didn't  know how to handle the situation. She said she will tell the manager and the manager will give me a call on Jan 6th.

3. On Jan 6th, since the manager didn't call me I called them. Cashier A picked up the phone and told me the manager was not there that day and the manager would be there on Jan 9th.

4. On Jan 9th I called them again. This time cashier B picked up my phone. Cashier B was aware of my problem. I asked cashier B if the manager was there, he told me the manager was sick but he would call the manager then call me back. 2 minutes later, cashier B called me back and told me that they would refund me.

5. I went to pick up the broken dress. Cashier B told me that their machine couldn't process the refund so he can only give me store credits (I believe that at this point we both know I will never ever go back again ).

Manager or not, I am pretty sure cashier B is the one in charge at this location and also the ''manager" cashier A was referring to. I don't believe their machine cannot process a credit card refund. They are just the type of business people that after damaging a 2000+ dress yet refuse to give a refund and a sincere apology.

Updates: A manager called me today:
1. They did not offer to fix the refund, and this is the one thing I expect them to fix.
2. They did ask me if I would be okay to give them the dress, and they will see if they can replace the buttons. I said that the buttons are Gucci buttons (including branding) and that I don't think they have buttons for this brand. She didn't correct my assertion, and I took that as her agreeing with me. (Actually I already had a similar conversation with cashier B, and that's why cashier B said I would get a refund).
3. They did apologize, but considering that they didn't offer to fix my refund,  I don't find their apology sincere.

Not sure what this kind of phone call can accomplish.

A great job! I brought in an older woolen cape that had been gifted to me. Stephen talked with me about the risk of cleaning an older garment, we talked about just steaming it, but it was explained that steaming could bring out any stains that were there but not visible. I made the decision to go ahead and clean it. I am so glad that I did- the color is much more vibrant, it looks brand new. I appreciated Stephen's honesty with what could happen and the care that was taken with my cape.

At Gateway Cleaners on 179 Deming St #A in Manchester, my experience goes beyond just fresh clothes—it's about how this local business intertwines technology, heritage, and a keen sense of community into every service they provide. With a reputation bolstered by glowing reviews and a commitment to excellence, Gateway Cleaners has become a cornerstone for residents and businesses alike, offering a seamless blend of traditional values and modern convenience.

Nestled comfortably on 179 Deming Street #A, Gateway Cleaners stands as a beacon of heritage and innovation amid the bustling neighborhood of Manchester. This isn't just any dry cleaning service; it's a story of community, adaptability, and impeccable service woven into the fabric of the city. 

From the moment I stepped in, greeted by the warm, inviting smiles of the staff, it was clear that Gateway Cleaners prides itself on a legacy of customer satisfaction that has been polished over years of dedicated service. The walls, adorned with photos of Manchester through the ages, speak volumes of the integral role this business has played in the community. With services finely tuned to the needs of local demographics—from busy professionals to families—their understanding of the community pulse is unparalleled. 

Manchester's unpredictable weather patterns, with its damp winters and humid summers, pose unique challenges for garment care. Yet, Gateway Cleaners rises to the occasion with state-of-the-art technology and eco-friendly cleaning methods that ensure your wardrobe is impeccably maintained, regardless of the weather outside. Their app-based services and online booking system are a testament to their commitment to blending traditional quality with modern convenience, offering a seamless, hassle-free experience from drop-off to pickup. 

But what truly sets Gateway Cleaners apart is their involvement in the local community. From partnerships with nearby businesses like Panera Bread and Starbucks Coffee Company to local school initiatives, their dedication to making Manchester a better place is evident in every interaction and service rendered. 

As I left, my suit perfectly cleaned and pressed, reflecting the meticulous attention to detail that Gateway Cleaners is renowned for, I couldn't help but feel a deep sense of appreciation for this local gem. It's not just about the clothes; it's about being part of a story that stretches across generations, connecting the threads of past, present, and future in the heart of Manchester.

Gateway Cleaners

Panera Bread

Starbucks Coffee Company

I've been coming here since I moved to this side of Manchester.  They are by far the best cleaners I have been too, they definitely take pride in their work and on top of it they are very friendly.  So, if you're looking for a superb cleaners, we'll then try Gateway and I am confident that you will be highly satisfied.

Was able to do a 2 piece suit and shirt for a wedding in less than 12 hours. Very affordable, great service, will be my new dry cleaners

Excellent tailoring. Best I have found in the area. Took away one star due to higher prices.

Now I have used a lot of  Dry cleaners and tailors over the years. So I was kind of in a pinch I needed a suit dry cleaned the next day. About 4 places told me they couldn't do it I called them up he says absolutely! they did a great job prices are amazing when I pick up my suit I gave them more work. Try them out you won't be disappointed.

I moved from Manchester to Enfield 2.5 years ago and still make the drive out here for my dry cleaning! My comforter comes back smelling amazing and pressed perfectly! They are friendly and responsive and very fairly priced! Highly recommend!

Experience the convenience and quality of Swiss Cleaners & Uniform Services, your one-stop-shop for all your laundry and dry cleaning needs. Our friendly and helpful staff are dedicated to providing you with exceptional service, from wash and fold to dry cleaning, all in a clean and welcoming environment. Whether you're looking for a reliable place to do your laundry or need professional dry cleaning services, we've got you covered. Our state-of-the-art facilities are designed to make your experience as easy and convenient as possible, with features like auto doors, a restroom, and a loadable card system for easy payment.

This lady who works at night on Thursday is rude as hell. She was pretty much on her phone….feet up. There was 35 min left before they close. She told me they don’t allow anyone in after 8:30 because she has too much to do. I just wanted to dry one load. Funny hours 7-9am….but 8:25 not allowed in.

Swiss Cleaners is everything to me.  They do wash and fold once a week for me since no modern washer/dryer fits in my old house.   Its a joy to go there.  Everyone so friendly and they do a great job.  My dog Tony even loves going there.  Right next to old Green School in Manchester CT Green and shop sparkling clean.

Nice and clean!  The biggest washers are a little expensive. ..7 dollars and change but the place is immaculate so I don't mind paying.  I go there to do my comforters.  They have a card system so you don't have to fumble with change.  I put 4 comforters in 3 washers and asked the girl who worked there to put in dryer for us while we left to go eat.  Came back and our blankets were clean and dry!  Will be back for sure!
Edited: I'm back here and it's 3 years later. There place is still clean. In fact, the employee was vacuuming when I walked in. There are 3 rows of machines, with a lot of space between. When you are loading a washer, there are tables behind you so that you don't have to fight for space like in other laundromats where the machines are on both sides of the aisles. This is a quiet part of town, so this location is never really crowded. I'm here on a Sunday and it's by far the busiest I've seen, but plenty of machines are free. There biggest machines are all full though, I'm here washing my 4 comforters again so I grabbed 3 big machines and one smaller machine. The cycle runs about twenty something minutes to wash, not sure if it's longer depending on how hot or cold the cycle is.
I will definitely be back, in fact I read on the website that the store will pick up and drop off dry cleaning at your house or office for free so I'm going to look into that service. Taylor B was the employee who helped me out with a few questions I had. She was fantastic! She really knew her job, and even knew most of the customers.

First time using this cleaners. Very helpful employee and I was able to get my clothes dry cleaned promptly. Would highly recommend this place.

Very clean,has auto doors, and a restroom. Also, you get a card to use the machines it is loadable with cash or credit card.

Experience the best in laundry and tailoring services at Buckland Cleaners & Tailors, where quality and customer satisfaction come first. With a reputation for quick turnarounds, impeccable attention to detail, and a friendly, welcoming staff, you can trust us to take care of your most precious garments. From delicate wedding dresses to everyday essentials, our expert team is dedicated to providing top-notch service and ensuring your clothes look and feel their best.

Buckland Cleaners & Tailors

They had a quick turnaround and even offered to dry clean my wedding dress in a very short amount of time due to my limited schedule. We will be using them again for any of our future dry cleaning needs.

unbelievable service!!   I had a wedding where. I was supposed to walk the bride down the aisle.  Last minute she wanted me to wear a navy suit, So I had to buy a new one.  And I came in and asked them to hem the pants and adjust the suit for me in a rush way.  And they did!! It was amazing quality, and I appreciate it so much!!! You can trust them with your dry cleaning and tailoring!!!!!

I brought my leather jacket here to get hemmed after having not so great experiences in other places. The woman took my measurements so precisely and did a great job of explaining what the next steps would be. I got a call a few days later with the exact price it would be to him my leather jacket and then it was ready about a week later. It was an amazing job! I know leather jackets are harder to him and more expensive so for the $75 I paid it was well worth having a custom fit.

I came here last month to get my husband to be’s suit pressed and it came out great! Staff was very friendly. I will be coming here from now on.

Always THE BEST!! I bring sweaters that are in rough shape and they come back looking brand new. It’s like magic ⭐️⭐️⭐️⭐️⭐️

Nestled on the bustling Sullivan Avenue in South Windsor, just a stone's throw away from the cozy Birdhouse Coffee, Battiston's redefines the concept of laundry service with its remarkable dedication to convenience, competitive pricing, and a rich heritage that speaks volumes of its commitment to the community. With a legacy of trust built over years, this dry cleaner has become a staple for locals, offering a seamless blend of traditional service excellence and modern convenience that includes free pickup and delivery, ensuring that your garments are cared for regardless of the unpredictable New England weather.

# Battiston's: A Legacy of Laundry Excellence on Sullivan Avenue

At the heart of South Windsor, on the vibrant Sullivan Avenue, lies Battiston's - a beacon of laundry service that has illuminated the lives of locals with its unparalleled dedication to customer convenience, transparent pricing, and a storied heritage deeply interwoven with the community's fabric. A short walk from the aromatic Birdhouse Coffee, Battiston's stands as a testament to the evolution of dry cleaning services, skillfully blending traditional care with modern efficiencies.

## Unique Service Highlights

- **Free Pickup and Delivery:** Battiston's understands the value of your time. Regardless of the season, be it the snowy blankets of New England winters or the crisp fall air, their complimentary pickup and delivery service ensures your laundry needs are met with utmost convenience.

- **Broad Spectrum of Services:** From meticulous wedding gown preservation to essential alterations, Battiston's array of services caters to every garment need, ensuring your wardrobe is in pristine condition year-round.

- **Heritage and Community Involvement:** With decades nurturing trust within South Windsor, Battiston's not only cleans fabrics but also weaves itself into the community's history, standing tall as a local landmark of reliability and quality.

### Nearby Attractions
- Birdhouse Coffee
- Dunkin' on Sullivan Ave

### Local Insights
Sullivan Avenue, a bustling artery in South Windsor, thrives with businesses like Battiston's that prioritize community engagement and service excellence, making it a hub for locals seeking quality and convenience.

### Service Highlights
- Free Pickup and Delivery
- Alterations On-Site
- Seasonal Garment Care

### Customer Tips
- Leverage the free pickup and delivery service during harsh weather.
- For detailed alterations, schedule an appointment for personalized attention.
- Keep an eye on seasonal deals, particularly for bulky winter items.

Battiston's

Birdhouse Coffee

For this location only I salute you!!
Battiston's you are the general in the Laundromat business, honesty and integrity says your name.
Do not judge the book by cover, they may not have expensive digital equipment that steal away consumer money, what is important is your clothes after being wash comes out very, very clean, Battiston's Laundromat please keep all your equipment  never upgrade!!
Battiston's washing machine gives your clothes plenty of water when being rinsed or washed and this is important so your clothes do not dry rot and the price is right to wash your clothes.

Clean sheets came back with a stain and a couple rugs rolled up and returned wet.
When my house was rebuilt and I rolled them out the rugs were discolored and the fringe falling off.

Staff here are wonderful - always friendly and courteous.  I really wished they had a self service quarter change machine.  I hate that you have to bother staff if you need change.  Also, I am curious to how often (if ever) do they clean the lint dryer traps?

Battiston's was recommended to do cleaning of clothing, linens, blankets, and other items by Ercolano. Both have been doing work at my home since a fire occurred in my garage on 6/30/24. I highly recommend Battiston's, they have been very easy to work with. Things that I needed back quickly I got back the next day, as promised, and the rest of my items came back in a reasonable amount of time. Everything came back without any aroma at all. Which is prefect! Exactly what I was hoping for. Kevin Hale was easy to communicate with. He kept me informed of when delivery and pick ups would take place. If I called him or text him he was always available to answer my questions. It made going through this while process a lot easier. Caleb, who assisted with deliveries was very polite and professional. Everything came returned, tagged according to which room they took the items from. Awesome! I appreciate everything and will recommend you to everyone.

Best tailor ever. Quick and does an amazing job.  He's done several items for me and always does it right on the spot.  It is so convenient and very reasonable with his pricing!  Definitely 5 stars +

Experience the convenience and exceptional service of Hour Glass Cleaners, your one-stop-shop for all your laundry and dry cleaning needs. With a strong reputation for quality work and friendly staff, you can trust that your garments are in good hands. From everyday clothing to delicate items, our expert team is dedicated to providing top-notch cleaning and tailoring services. Enjoy the ease of pick-up and drop-off services, and take advantage of our wheelchair-accessible facility. With a focus on customer satisfaction, we strive to make your laundry experience as smooth and hassle-free as possible.

Hour Glass Cleaners

I am a 71-year-old woman, and I truly did not want to write this review.  I have been going to Hour Glass Cleaners for several years, and I am grateful that they offer pick-up and drop-off services.  They have always done a satisfactory job, except recently for these two cashmere cardigans, which both came back shrunk. I went back to them to have them correct their mistake.  During both times, the people at the front acknowledged that they had shrunk my cashmere cardigan and would make it right.  However, each time the cardigans came back, they were still shrunk.  I communicated with them, and I received a text saying they would take responsibility.   I responded via email about replacement options, and it has been over a week with no response from Hour Glass Cleaners.  The Ralph Lauren cashmere cardigans each cost over $200, and I trusted their care to Hour Glass Cleaners, who destroyed my cashmere cardigans and charged me for it. Also, Hour Glass Cleaners usually texts me twice a week to inquire if I have any dry cleaning for pickup.  They have since stopped. They essentially ghosted me. I am shocked and disappointed.

It's hard to find a dry cleaner anymore. I needed a jacket cleaned and I was a bit wary based on the reviews here, so let me set the record straight.

I went in and the lady was super friendly. I gave her my jacket and said I wasn't in a rush to get it back. She quoted me about 3 days (around Thanksgiving) and something around $13. I received a text message 3 days later saying it was ready for pickup. The guy at pickup was even nicer.

The stain on the jacket was gone! Great service, fast, less expensive than I expected, and very friendly. What more can you want?

I highly recommend Hour Glass Cleaners to everybody! I use them a couple of years ago, and hadn’t had a need for dry cleaning until now. Had a few suits and dresses that needed to be dry cleaned. They are incredibly friendly and quick here! I finally got my wedding dress preserved as well- I didn’t realize they offered that service. They initially quoted me around a one-month turnaround, and in about two weeks I got a message that it was ready. They also had me come by to inspect and see the dress before they boxed it up. I mostly dealt with Pat, and he is such a pleasure to work with! I look forward to using their services again.

I got pants tailored here and it was a great experience. Recommended if u need something tailored and looking for good work.

The price and quality of work is well worth it. I would highly recommend this cleaners for any work you may need.

Swiss Cleaners & Uniform Services is a reliable and convenient destination for all your laundry needs. With a clean and well-maintained facility, friendly staff, and a wide range of services, you can trust that your clothes will be taken care of. From self-service laundry to wash and fold services, Swiss Cleaners has been a trusted vendor for many customers, providing excellent service and attention to detail. The staff, including representatives like Ray and team members like Jake and Eve, are often praised for their great customer service and friendly demeanor.

I am not 1 to complain, But today I feel that I must..
Been coming here for 2 years now..
The place is very clean.
The washers in my opinion should be wiped out frequently by staff, or offer customers wipes to do so..
The dryers do not do a great job in drying and if you tell the blonde girl she just looks at you like your speaking a foreign language.
40 mins should be enough time to dry a small load of clothes.. the clothes were still wet.. her reason for this was.....that the dryers need time to heat up..ok.. 40 mins?
I will make sure not to use this facility when she is working, she has no clue..

Convenient location and reasonably priced with a decent amount of machines, but the cleanliness of the facility could be better as the dust buildup is ridiculous throughout. It looks like it hasn’t been dusted in a year.

We've been with Swiss a long time, theyve been a great vendor for us.  High marks to Ray H., our rep., who we look forward to seeing every Wednesday!   We appreciate the service & attention that comes from dealing with a local&family owned business... I would recommend them.

Everything is good, but today I was going over there at 7:45 PM, and the girl told me I could not use the washer because I used it last at 7:30 PM and didn't wash and dry. That's ridiculous! I know the store closes at 9 PM, and you are disappointing your customers. Last week, I saw a couple come in at 8:10 PM and use the laundromat. This is crazy! Today, she told me there was not enough time for the washer and dryer.

I have utilized the laundry machines myself as well as the wash/dry/fold when I am unable to do at home. Jake (awesome ) who was there when we dropped the mounds of clothes & blankets. Today Eve (awesome) was there when I picked up everything myself.  Although it became busy this young lady still had a smile & extremely pleasant interactions. Eve even brought something out to me, I had multiple trips already.  I thank you both for your help & kindness. As well as the clean clothes! Stay safe and be well

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