Dry Clean City

Update my mom got her pants today (Wednesday) as promised the second time  so that is good.

Told my mom today (monday) that her pants that she had hemmed would be ready after 3pm.....went there after 3 and they said they won't be ready until Wednesday. So why did they make me waste my time and gas going there when they could've just told my mom on the phone that they weren't ready..... Also how long does it take to hem 2 pairs of pants 3 inches. They should have been done. I should have looked at the reviews before going. So many people are having similar problems.

They altered my dress in less than a week, whereas in the Villages I was told it would take over a month!  The girl at the counter, Shanice, was also super friendly and knowledgeable.  They will always have my business going forward!

Dropped off a suit and one pair of jeans bill came to $32 because there was pet hair on item. They charged me $5 per item for pet hair . There is no sign with prices in store nor anything stating the pet hair policy . This is a discount cleaners . When I called owner his response was they can do that with vomit blood etc . Ok but pet hair . Horrible attitude .

I called before dropping off my son's imitation leather jacket. The girl told me it would be $5 and change. She said over the phone that it would be $75 if it was "real" leather. I assured her that it was imitation.

I dropped off the jacket and we had the same conversation. I paid up front for the cleaning so my son could pick it up on Wednesday.

I get a call today from the same girl and she said the owner said he is not going to clean the jacket Because it has to be cleaned the same way as leather. I told them I already paid and want my item cleaned. After reading these reviews I am going to just get a refund and pick it up.

DO NOT GO THERE. THE OWNER DOES NOT CARE AND DON'T WANT HIM TO DAMAGE MY ITEM INTENTIONALLY BECAUSE I ARGUED ABOUT A PRICE.

Dry Clean City, 13745 N US Hwy 441 in Lady Lake.  Stay away from this place. I don't know what they do as far as dry cleaning, but I gave 2 shirts to them for a simple bottom hem, and it took them 3 weeks to return the shirts done correctly.  First of all, they send your stuff out to Leesburg, about 30 miles away to be done. Next, my shirts were never ready when I went there to pick them up. The person who I gave them to spoke little English, it was on a Thursday, and she  wrote they would be ready by the following Wednesday after 3 PM.  I go there and I find out not only are they not ready, but they are not even in the store.  I wanted them for a vacation I was leaving for on Saturday.  I called Thursday and Friday and they still were not back.  Now I come back a week later and find the shirts not done as I requested.  Seems the person I left them with was the owner's wife, who speaks so little English, she didn't understand what I told her to do, and didn't put it in the computer either.  Now the person there sent them back on a Monday and told me she would put a rush on it.  I called Friday and this same person told me they were there.  I go there ( 8 miles, for the 3rd time ) and she can't find them. They were not there, still in Leesburg !  Then this woman asks me if I spoke to her.  She was the only one there when I went there and called.  Now I have to wait another 3 days.  So it took me 4 trips and a half dozen calls to get my shirts.  No wonder they make you pay first, that way they can hold your clothes as long as they want and they know you will be back for them. I don't know how this place stays in business, but I found a private alterations person to go to. Half the price, nearby, and she doesn't send out your clothes to another place or hold them hostage for weeks.

Experience the convenience and quality of Spanish Plaines Dry Cleaner, your trusted neighborhood dry cleaning expert. Our team is dedicated to providing superb service and ensuring your garments are cleaned and pressed to perfection. With a focus on customer satisfaction, we strive to make every visit a pleasant one. Whether you're a long-time resident or just visiting The Villages, we're here to help with all your laundry and dry cleaning needs.

Spanish Plaines Dry Cleaner

I dropped off three suits to be dry cleaned. Upon pickup I noticed one of the vests had been ruined - there are tears all through the fabric and there is a burn mark on the bottom. This can happen with dry cleaning from time to time, it is understandable. They were apologetic and fixed the issue satisfactorily and quickly. The cleaning was quick and reasonably priced, and they care about their customers and are happy to fix any issues that may arise. I recommend this cleaner!

Poor Service
I was at the door 1 Minute after 12:00 Saturday woman will not give me my clothing I needed for a party.

Absolutely the worst dry cleaners I have ever used. They normally do an adequate job pressing my suits but this time was the last straw. All three suit jackets were pressed terribly, to the point where I drove 30 minutes out of my way to a local dry cleaner in Belleview to have them fixed as soon as I left. The dry cleaner in Belleview isn't even sure if he can get them fixed correctly but they will be wearable because of how poorly they pressed the jackets. So, not only did they potentially ruin three suit jackets but I also had to pay to pick them up and now I have to pay to have someone else fix this. If it were possible to leave negative stars I would have. Even the woman working at Spanish Plaines when I picked the clothes up was shocked at how poorly they had pressed the suit coats. Do not, take your clothes here if at all possible.

Five Star superb service with dry cleaning quality!  I located this dry cleaner as was nearby at the Villages Hospital and needed laundry and dry cleaning services.  Sandy at the front desk was very friendly and thorough while taking my clothes.  As a new customer, I was super impressed with their service and quality of work.  Thank you!

Was a customer for 3 years and service was OK.  But then a quilt was damaged during cleaning.  This was confirmed not only by us but also by the employee who took in the quilt.  Yet the manager refused to give any allowance for this, thus essentially calling us liars.  We will not return.

At Southern Trace Cleaners, we strive to provide a welcoming and convenient experience for all our customers. Our friendly staff, like Donna, are always happy to help with any questions or concerns you may have. We're proud to offer a range of services to keep your clothes looking their best, from everyday laundry to delicate dry cleaning. Our facility is wheelchair accessible, making it easy for everyone to visit us. We're committed to building a positive relationship with our community and appreciate your feedback to help us improve our services.

Southern Trace Cleaners

Donna was so sweet.  She fixed my purse zipper in less than a minute.   Thanks so much.  A very pleasant experience :)

I brought in a dress I wore for my daughter's wedding.  It had beading on the empire waist.  I was asked to sign a release for the beads-thinking it was for the beading being damaged-falling off etc. (I was fine with that). I was told the dress would be cleaned according to the label instructions.  The label says-"cover the beads-no heat or steam on the beading".  When I went to pick up the dress I found the first layer under the bust line to be stained. (see pictures). I immediately asked the store employee what was going on?  It was clear that the fabric was folded over the beading when it was pressed and the coating on the beads transferred to the fabric clearly leaving marks from the beads.  I called the store and was referred to Sherry King who is the general manager of the facility that six of the dry cleaners in The Villages uses.  In a nutshell I was told there was nothing they could do-the garment was cleaned according to the instructions-however she told me that the garment had been HEAT cleaned.  Going back and forth-there was no resolution-she blamed the store front for putting the garment in the wrong color bag. I felt whoever pressed the garment was negligent.  Since I signed the release I was out of luck.  BEWARE-if you have something with beading or stones take the garment elsewhere.  This business will not take any responsibility for any damages to the garment-I just wish they would have said they couldn't take the responsibility of cleaning the garment and I would has used a dry cleaner outside The Villages.

I brought a dress here in hopes they would know how to clean the dress & get the stains out, but when I arrived to pick up the dress, I was told therr was nothing they could do to get the stains out. I was charged $30 for nothing. I brought the dress home and got the stain out on my own.. Should have just done it myself in the first place. Maybe they are good for regular washing but I wouldnt use again, easier to do it on my own.

I had 7 suites and a bunch of shirts and pants dry cleaned with this place. They ruined my suites with a horrible press creating multiple creases down the sides of the pants. The suit jackets were also horribly pressed. In my opinion the most important thing of a good dryclean is the press. This is what creates a proper creas in the proper areas. I also asked to bag the clothing with xtra long bags so that the bottom can be tied to protect the clothes further and that was not even done after I was told it would be. All in all after spending over $200 and receiving my clothing back in such condition, I will never return. It is sad because the woman who received my clothes was extremely nice and gave a wonderful impression.

I was referred to this place told they might be able to help me with an alteration on an item.
The lady told me right off that NO the person that does alterations was on vacation, that was pretty much before I even got the item out of the bag.
For customer service not even have a nice day.
Thank you

Looking for a trustworthy and affordable laundry solution? Look no further than Colony Cleaners! Our friendly and professional staff are dedicated to providing you with top-notch service and reliable results. We pride ourselves on our commitment to quality and customer satisfaction, and our prices are designed to be fair and competitive. Whether you're looking to dry clean your favorite shirt or simply need a quick and convenient laundry solution, we've got you covered. Our customers rave about our phenomenal service, friendly staff, and reasonable prices - come see for yourself why we're the go-to choice for laundry needs in the area!

Colony Cleaners

Will never go anywhere else!! Staff are amazing and nice. Prices are insanely affordable and the overall service is wonderful! Someone told me to try them before throwing away my favorite shirt and now it looks cleaner than I’ve got it to in years! Thank you ladies!

Smiley faces and great service!!! I refuse to go to another dry clean company, they have been so good to me. Reasonable prices especially considering the convenience! I plan to continue being a customer!

Service is phenomenal here!! Tammy is super friendly & professional:) Service is reliable & priced reasonably!! Come here for great dry cleaning!

How do you have the nerve to charge $5 & $6 to launder shirts? Not dry clean, just launder. Should be no more than a couple of dollars each. That’s (and lower) is what I’ve always paid. Such a rip off!

Absolutely love this place. Will never go anywhere else. The staff is absolutely amazing and prices are fair...

For all your laundry needs, look no further than Wildwood Quality Cleaners, a trusted and reliable destination that has been serving the community for years. With a strong commitment to quality and customer satisfaction, they offer a range of services including wash and fold, dry cleaning, and alterations, ensuring that your clothes are treated with care and attention to detail. Whether you're a long-time resident or just visiting, their friendly and skilled staff are dedicated to providing you with excellent service and ensuring that you leave feeling satisfied and confident in the quality of their work.

Wildwood Quality Cleaners

We needed both wash and fold service as well as dry cleaning during a recent stay in The Villages, FL.  Our washer and dryer were on the blink and having this service was terrific!  They had some large loads of our dirty laundry and completed it perfectly with in less than 24 hours.  They saved us!  Thanks to Virginia for her pleasant and nice way and for taking a worry off our shoulders.  We will definitely use them again as their prices were also very reasonable.
Jodi and Jack F.  Illinois

Terrible customer service. Takes four days to dry clean a suit. Dropped it off Saturday and they told me it would be ready Thursday. Went in Monday and asked for it back because I figured I’d just take it somewhere else that wouldn’t take four days. Said they couldn’t give it back to me because they had to “find it” which is fine. Found it and when I asked if it would still be available Thursday they said “I’ll get it done today or tomorrow.” I received a text at 2 pm saying that the order was ready and it would be $30 dollars. When I went to pay, they charged me an extra 20 dollars and said “well we had to add extra because you wanted it sooner” when I just initially wanted to take it to a different dry cleaner because this one didn’t seem up to par. I asked about the charge and the lady goes “well you didn’t ask” Incredibly unprofessional and disrespectful and lacked clear communication. Wouldn’t recommend. I truly wish there were better options in the area because this was the worst dry cleaning experience I’ve encountered.

If I could give a zero star I would . The customer service is terrible there, the attitudes of the employees come off as if you are an inconvenience. I have been treated terrible and my wife - the eye rolls when you bring in item in to be done the huffs and puffs , the impatient attitudes.  When we initially went in there we thought the lady was just having a rough day and then when we experienced that everyone as such.  We will not be doing business anymore with them. Apparently they dont need our business.

I have been a customer of Wildwood Quality Cleaners for the past 13 years.   I am always pleased with the quality of their work.  They take great care with all items; clothing, quilts, etc.  And, I am particularly pleased with the extra care taken re: a jacket with delicate buttons.  They always do a beautiful job!  Thank you, Teresa and Greg!

If you’re looking for quality alterations I would look elsewhere. They’re rather overpriced—I was quoted fifteen dollars for them to hem a  bridesmaid dress and they ended up charging me nearly thirty dollars and they honestly didn’t do a great job. They also were unable to do anything past the simple hemming so again, if you’re looking for a place to do alterations I would look elsewhere. Overall I was unsatisfied with the experience.

Welcome to Clean Start Coin Laundry, your go-to destination for all your laundry needs. Our 24-hour facility is always ready to serve you, with friendly staff and a clean environment that makes doing laundry a breeze. We pride ourselves on being wheelchair accessible and offering convenient payment options, including card payments and quarters. Our large capacity washers and dryers ensure you can get your laundry done quickly and efficiently, and with our helpful staff, you'll feel right at home. We're proud to be a part of the community and strive to provide the best laundry experience possible.

Clean Start Coin Laundry

Got just the right help and a quarter cup. Got a lot of laundry done in a few hours.  Brought a friend along and it was over too fast. talked to only nice people .  Talked to everyone i think.  Clean and good cleaning machines.  Good dryers.  It went well.

The washers had such a bad smell I almost threw up. I tried to use one of the big ones for a comforter and would rather throw away all of my clothes than put it in this detestable horrible smelling washer. This place should be bulldozed to the ground. I can only imagine the absolute filthy germs and bacteria that has gathered in these washers over the years. I would never even drive by this place again for fear of germs.

Not bad. Where I actually go for now, the price is 2 dollars a wash. 3.50 here . Still nice, here you can use the card or quarters.

It's usually much cleaner, but here the past few months it's been pretty dirty at night, but still the best laundromat in town. All hail the laundry God, lol.

Kendell is amazing! The place is always clean she is always working on something to make sure everything runs smooth.

Tucked away in a convenient location, Superior Cleaners is a hidden gem for all your laundry needs. With a 5-star rating and glowing reviews, this exceptional dry cleaner has already won the hearts of its customers with its impeccable service, friendly staff, and outstanding quality. From perfect alterations to meticulously cleaned and pressed clothes, every detail is taken care of with precision and care, ensuring that you leave feeling satisfied and impressed.

Superior Cleaners

Alterations were perfect ; friendly staff; clothes were cleaned and hung with no wrinkles or bunching. Couldn’t have been any better!

Very nice owner and staff great prices glad they're in the neighborhood hope they do well

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