Victoria Cleaners is a convenient and reliable laundry destination, offering a wide range of services to meet your cleaning needs. With a friendly and helpful staff, this cleaner strives to provide excellent work and quick turnarounds, making it a great choice for those looking for a trustworthy laundry solution. Although some customers have experienced issues, many have praised the staff's kindness and the quality of the work, highlighting the potential for a positive experience.

Victoria Cleaners

My $700 drapes are ruined and Victoria Cleaners is non-responsive to the issue.  They are basic dry clean only drapes that we took in for a routine cleaning.  They shrunk 12 INCHES and now the drapes and liner are completely mismatched.  We hung them up immediately after pick up and discovered the obvious issue.  They were still damp and wrinkled too!  We immediately reported the problem, they did not reply, a phone call went in to the manager, followed by emailed photos of the damage and proof the drapes were fine before.  We haven’t received any acknowledgement from the store.  This is not a small issue.  Who would just let a mistake go that costs $700 to replace???  Save the $200 and try your luck at the laundromat! Filing a complaint now.

Always helpful and kind!  I only wish they would redo the exit from the pickup area.  I’ve hit those rocks and causes bad damage to car.  Cannot see the curb after picking up clothes.

My experience was terrible. They put rust colored stains on my white drapes, and when confronted about it, told me it was my word against theirs. The manager told me they were going to send my drapes to a "lab" to have the stains "tested" to see if it was something they did to cause the stains. When my drapes were returned- the rust colored spots were not addressed. I had to ask the manager the status of my drapes to finally get them returned to me. He told me he was sitting on them and shouldnt have been. My saga started the middle of April and i did not get my drapes back until yesterday. No one contacted me to tell me they were available for pick up. I will never use them again. Poor service, terrible work, rude.

Missed self-imposed deadline twice, did a horrible job, then failed to follow through on making it right. Will NEVER go back, and will always tell people to avoid at all costs.

This place is awesome. Good prices, great work (they even make small repairs when I ask) and quick turn arounds -- weekend hours are a little wonky, but accurate as posted!

Experience the best in laundry services at Leo's Laundromats, your neighborhood's go-to spot for all your cleaning needs. Our state-of-the-art facility is always open, 24 hours a day, 7 days a week, ensuring you can get your laundry done at a time that suits you. Our friendly and helpful attendants, like Adriana and Ms. Kim, are dedicated to providing you with an exceptional experience, from our wash and fold services to our large capacity washers and dryers. We pride ourselves on our clean and welcoming environment, making your laundry day a breeze.

Leo's Laundromats

Got wash & fold service for a week of clothes. Everything was done in an hour and I recieved a call when it was done, which was great. The attendant was very nice, but my clothes were folded poorly and I was missing a sock from 2 pairs, a short pair and a long pair. I wish the attendant told me about it, but instead she folded the shorter sock into the longer sock as if to hide it. Won't be going back.

Adriana is the best employee at Leo’s laundromat. Really nice and friendlyAnd listens to Customer’s needs, Thank you!

Nice place. Many large washer and Dryers.

Ms. Kim is very nice and helpful with any questions I have and she went beyond to make my time there enjoyable

Not my regular laundromat, but it was very nice to see another Leo's so clean! Love this laundromat! Andrea was great.

Executive Cleaners

Please update your posted hours. On your door in 2 locations you list Saturday hours as 8am-2pm. You were closed at 145pm when I came to get my order.

They were absolutely exceptional! I needed to get a small button fixed and they did that with no charge! They absolutely made my day! The woman working there was so kind and really helpful. I will definitely be coming back.

Very disappointed! No stains got removed and the person at the counter had the excuse that now that I have been charged, there cannot be any refund!!

Alicia is wonderful. She has let me know the specifica on how the dry cleaning works.

In response to Abdul -- I have been frequenting this location for over 3 years now and the "Joe" you are referring to left this company before I began coming to Executive Cleaners. I know the current manager at the Urbandale store has never laundered a sweater/pullover shirt of mine unless the garment specifically says "Do Not Dry Clean." She is very attentive and genuinely listens to customer requests. Unfortunately, there are people that bring in clothing that was previously damaged elsewhere and try to get the items replaced or want store credit, etc. I'm not insinuating that you were, I'm just trying to convey that procedures and staffing have changed from several years ago, and this review is really no longer relevant. In my experience since 2019, if there is ever a question or concern, I have found it is appropriately addressed and resolved at this specific location.

At Plaza Cleaners, you can trust that your delicate and specialty items are in good hands. With a focus on quality and attention to detail, our team is dedicated to providing exceptional dry cleaning services that will leave your garments looking their best. From wedding dresses to suits and everything in between, we take the time to understand your unique needs and provide personalized care to ensure your items are cleaned to perfection. With a reputation for excellent service and a commitment to customer satisfaction, you can rely on us to get the job done right.

Plaza Cleaners

I took my Callisto Home comforter to Plaza Cleaners. It is viscose and must be dry cleaned only. I explained this to the gentleman at the counter. He told me it would not be an issue. It has been dry cleaned before at a different drycleaners. When I picked up the comforter it stank of detergent. The quilting looks awful and has shrunk 15”. Please do not take your quality dry cleaning items here. Plaza Cleaners will ruin them and offer no excuse, apology or compensation.

Pictures below show the care tags as well as the comparison in size and finish to the identical replacement comforter.

This is a place I recommend for dry cleaners, the lady working there is a great person, the turnaround time is good, and I'd definitely come back to drop off my suit for a dry clean again in the future.

I took a bridesmaid’s dress from the Greenfield Tornado and asked they do their best.  The dress looked as if it had been stomped on with work boots & then rolled through the grass to stain it.  It was returned in pristine condition.  It looked like new.  I tried to tip the woman. She refused.  It was her gift to the tornado victim.  Remarkable workmanship.  Remarkable woman.

They were advertised as same day pick up and I needed my suit done by the next day, but since covid it's been so slow for them she told me it will be ready in 4 days and I was like oh no,I have a wedding the next day and said no one in town couldn't get it done that soon. She offered to get the suit I needed done the most within the next 3 hours and would finish the rest of my clothes on Tuesday! What a lifesaver! She's such a sweet lady, definitely has my business for life!

Plaza Cleaners did a great job cleaning my bridesmaids dress! They provide extra cleaning on grease stains and gave me a larger garment bag to protect my dress. I recommend them to anyone wanted to support local for a great value! Can’t be beat!

The Laundry Place

Today's experience was great. I use the app on my phone to start the machines and it worked well. The bathroom was clean and smelled good. The machines were clean and shiny. The worker was mopping the floors real good with a smile.

Honestly, I was skeptical at first coming here, but was blown away! The building was nice and clean, the machines worked great, everything was reasonably priced and I plan on coming here again! Highly recommend to anyone looking for a place to do their laundry!

Emily at Merle Hay The Laundry Place: A Bright Spot in My Day!
I wanted to take a moment to specifically praise Emily, who works at the laundry place on Merle Hay Road in Des Moines. Every time I visit, Emily's customer service skills and fantastic personality truly stand out.
She's always incredibly friendly and welcoming, making what could be a mundane chore a much more pleasant experience. Emily goes above and beyond to be helpful, whether it's answering questions about machines, assisting with payment, or just offering a kind word. Her positive attitude is infectious, and she genuinely seems to enjoy helping customers.
It's rare to encounter someone with such consistent cheerfulness and professionalism. Emily is a real asset to the Laundry Place, and her excellent service makes a difference!

Ambriella was a sweet heart! She held the door open with my full hands and keeps the place clean. Her mop smells clean and not used from the night before. Keep up the great work!

One large wash 9 dollars. Dry 30 minutes 2.50 because the machine only gave me 15 minutes had to recharge 2.50 again. Looked at my bank account it was charged 20 dollars?

Clean Laundry is a modern, well-maintained facility designed to make doing laundry a breeze. With friendly staff and a welcoming atmosphere, you'll feel right at home as you take care of your laundry needs. The facility is wheelchair accessible, ensuring that everyone can easily use the services. While we're always looking for ways to improve, many of our customers appreciate the convenience and efficiency of our laundry services, including the option to pay using an app, making it easy to manage your laundry routine without the hassle of coins.

Clean Laundry

Barely any water in the washing machine.  The app wouldn't work, the card machine wouldn't work. Trash all over the floor andddd I couldn't use the bathroom JUST TO WASH MY HANDS because it's for customers only- even though I just paid 5 dollars to get my clothes a little wet.
Yep, like I thought. My clothes were not clean when they were done. They still even smelled and had dirt. It was not overloaded either. What a rip off!

I had some laundry that needed to done quickly.  Most places don't do wash and fold on Saturdays.  They were quick and everything was clean and nicely folded. I would definitely use them again

I’m very disappointed after my experience here today. My apartment’s dryer is out of service so I went here for laundry. VERY expensive for only 25 minutes of wash time and you can’t even use your scent beads.. the “one hour” is total bs. I had to restart the dryers multiple times for my laundry to be dried.. very annoying considering that is why I’m here. I left with one load still damp because I had just had enough. There’s a sign that says “no refunds, all sales final” I felt this was a total rip off for a laundromat.

Friendly staff, and so are many of the patrons. Very positive laundry experience. We love paying with the app. No more wrangling quarters. Climate control and the floors are swept. Never found any hair in any of the machines.

You changed your hours, yet you can’t even have a staff member be here to open the bathroom. What kind of public service keeps their bathroom locked?! Horrible practice to your establishment. We will be taking our business elsewhere

Busy Bubbles Laundry

I had come here 2 weeks now and no attendant.  Today my pictures will tell the story.  I don't know how to reach the owners directly but the phone will just roll over to the answering machine.

We really like BB's. Their name is so cute and they accept good ole' fashion quarters - dryers are $.25/several minutes -  enough time to dry a light load.

I may only have enough to wash one load but I know I can get it dry, too :).

Thank you for leaving the washer doors open so they don't mildew :).

Bye

This is a lovely little laundromat. It has very fair prices on the washers and dryers, and a few areas to sit so you can stay with your laundry. I recommend this place. It's a cute little slice from the past in vibes.

Not enough dryers.
Paid $35! for wash and fold nearly all of my t-shirts were inside out and socks/ undergarments weren't folded. Just jammed in my bag. This was done for me at the other location. What gives? Will not be using your services again.

It a very quiet Laundromat but its layout is very disorganized. Washers in middle and dryers in the back and in the corner. Not very functional.  Otherwise clean, plenty of chairs that are outdated, coin machines, atm machine, laundry services also provided.

Experience exceptional laundry and dry cleaning services at Victoria Cleaners, where quality and timeliness meet exceptional customer care. Our dedicated team is committed to providing top-notch service, ensuring your garments are treated with the utmost care and attention to detail. Whether you're looking for a reliable spot to clean your everyday clothes or delicate items like designer jeans or suits, we've got you covered. Our goal is to make your experience with us nothing short of excellent, so you can trust us with your laundry needs and enjoy the convenience and peace of mind that comes with it.

They're always timely, great quality, and easy to work with. Out of the many places I've been to this is the first one that I believe that they couldn't do any better than they are.

This place is amazing. After reading really scary reviews from other local dry cleaners, I decided to drop off my designer jeans here. These are my favorite pair (and most expensive haha) pair of jeans. I just picked them up today, and I  not be happier with how they come out! If you’re worried about dropping off an expensive piece, don’t be, this is the place to bring your clothes! So happy I found them!

Very helpful staff! I needed a suit jacket and pants dry cleaned quickly, and after dropping off the items around 7 am, I got a text around 5 pm to let me know they were ready for pickup. They looked perfectly cleaned and the price was very reasonable. Same day pickup for dry cleaning was a life saver. Highly recommended place!

Shawn and staff are amazing to help out with us when we needed an item done on a pinch timeline! Super helpful, cordial, and willing to be flexible. Thank you thank you!!

I dropped off a suit in the morning and it was done in the afternoon. My grandson looked at it and said it is perfect! Prom night will be fun. It's his senior year. THANK YOU SO VERY MUCH!

Experience the best in laundry and dry cleaning services at Beaver Avenue Cleaners, a trusted and welcoming destination in the heart of Des Moines. With a commitment to exceptional customer care and a passion for delivering top-notch results, our team is dedicated to making your laundry experience seamless and stress-free. From delicate garments to tough stains, we've got you covered with our state-of-the-art facilities and expert techniques. Our customers rave about our friendly staff, quick turnaround times, and attention to detail, making us the go-to choice for all your laundry needs.

Beaver Avenue Cleaners

I drop off my Santa suits here each year after my season ends. They go out of their way to take care of the needs of the customer. Been going here for about 15 years now, and won't switch!

I love Beaver Avenue Cleaners. My dad and I have used Franklin cleaners for a very long time so we were really sad when they shut down. Learning that Beaver Cleaners had the same ownership and even seeing familiar faces reassured us that we can continue to get the same great, local service at the same reasonable prices. They always take great care of my suits and they even mended one of my favorite skirts for far cheaper than our tailor quoted me. This is the only dry cleaner I use because they’re prompt, polite, and I know I can trust them to do a good job!

I had the best experience with Beaver Cleaners! The lady at the front was so friendly and helpful and they cleaned my dress super fast! I found a dress at an estate sale and wasn’t sure it would ever get the stains out but Beaver Cleaners delivered! Super reasonable prices and I will be going back the next time I need something cleaned.

Just had the best experience here. 1) They were able to get the stubborn stains out of my husband’s favorite football jersey, and he is so very excited! 2) Their hours have been back/forth due to COVID, so I came at 730 assuming they’d be open, and didn’t see the sign that said revised hours to open at 8. However the employee was there and let me pick up anyway! True customer service. (Also, they have a drive through which is really helpful as a disabled person, so I do not have to get out of the car!)

I'm giving the one star to the new girl at the desk that handled my melt down well. I dropped 11 items off to be pressed only on Monday for my cruise I leave on in 3 days. I Called Wednesday and was told my items were delayed (no biggie.. we had a storm) today I arrived and was told no clothes were there for me or my claim ticket. , gal made calls and looked at me clueless and said they aren't at park ave either.  I had a claim ticket but there's no record of my stuff being dropped off. I went inside and realized this store is in the 1950,s!!!  I went behind the desk and found my own clothes. I realized they don't even catalog your belongings in a computer. It's hand written and after a very stressful search we solved the mystery. My name and claim ticket were assigned to clothes that didn't belong to me. The credit card machine is dial up and I swiped twice  as it won't clear. Was told oh it happens all the time... it will "back charge later." After all this I expected some reward for doing their job..and my panic attack... "a next time we can do a discount, ANYTHING showing my value... Nope just "I'm glad you found your stuff" Beware friends this could have ruined my vacation!! P.s owner also own skeffingtons I truly expected better customer experience when she told me this...

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Top 10 Dry Cleaners in Urbandale, IOWA, USA

Top Dry Cleaners in Urbandale, IOWA, USA

Leo's Laundromats

Victoria Cleaners

Executive Cleaners

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Plaza Cleaners

The Laundry Place

Clean Laundry

Busy Bubbles Laundry

Victoria Cleaners

Beaver Avenue Cleaners

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