Experience the best in dry cleaning and laundry services at Crown Cleaners. Our friendly and efficient staff are dedicated to providing top-notch service, ensuring your clothes come back clean, fresh, and perfectly pressed. With a focus on quality and attention to detail, we strive to exceed your expectations and make your visit a pleasant one. Whether you need dry cleaning, alterations, or just a quick wash and fold, we've got you covered.

Crown Cleaners

They ruined my $1200 shirt, which I had worn only once, and they also ruined a second $200 shirt, which was only worn once. This is unacceptable. I explicitly told the lady at the counter to please be very careful, but she was rude and dismissive.

Perhaps it’s easy to drop off cleaning in hope you get all your wardrobe back and normally missing pieces has not been a problem. The stars were not aligned on that day for one of my favorite jackets. Patience is a virtue! Still waiting for that misplaced jacket. Oh where can it be?

Crown cleaners on SW9th St in Des Moines was such a great experience.  The customer service lady was professional, efficient and knowledgeable.  I dropped two jackets off to have sew on patches.  The workmanship was outstanding and I’m so glad I chose this location.  I won’t hesitate to use Crown cleaners for dry cleaning and alterations.  Keep up the great job!!

Jeffrey McKern

I’ve been using this dry cleaner for a few months now, and they always do a great job! My clothes come back clean, fresh, and perfectly pressed. The staff is super friendly and efficient, and I’ve never had any issues with lost or damaged items. Turnaround time is quick, and the prices are AMAZING. Definitely my go-to spot for dry cleaning!

I am extremely pleased with the super prompt alterations and quality of completed pant alterations. Quoted 2,weeks it was completed in 4 days!
I can highly recommend Crown for all your dry cleaning and alteration needs. Their Ankeny location has provided many years of top quality care for my family.
Bill

Victoria Cleaners

I had a suit that needed to be picked up on Saturday before noon and I needed it for Monday morning. We got busy with family activities and it was past noon- I called in and the friendly employee answered who had helped me the day before and said she would be willing to wait a little longer so I could come pick up my suit. I will be a customer from now on.

If you like getting your dry cleaning late, separated into 3 orders so you have to come back multiple times for your dry cleaning you should go here. Even better they "lost" my favorite shirt. The place is also filthy. Try asking for a manager to contact, not going to happen. No idea when dry cleaning became such a difficult task. Try just a little bit Victoria on 50th, you'd be surprised how far it will take you.

The Company has been around for a long time and I have been a customer for years… If you are expecting a good customer service experience (or even a friendly smile) Stay away from their location at 50th and Mill Civic Parkway. It’s gone from bad to worse… I’m taking my cleaning elsewhere.

So at the beginning of August 2021 I took my wedding dress to get cleaned and boxed to Victoria Cleaners and was told it will take about a month. A month rolls around I called them and asked about my dress and they said they didn’t have it back yet. I’ve called them multiple times and nobody really knew anything. I called them today 10/22/21 because I still DON’T have my dress back and come to find out MY DRESS WENT HOME WITH A DIFFERENT LADY! Thankfully the lady brought my dress back to the store because it wasn’t hers but now I have to wait even longer for them to send it back to Minnesota to reseal it. I’m beyond frustrated and will never recommend them to anyone.

Stopped in here to pick up my clothes and the whole place smelled like cigarette smoke.  Not like someone just came in from smoking.  Full on the employee was smoking somewhere in the building, and its not a big building. She had her pack sitting on the counter. I am glad the clothes I just paid to get cleaned did not smell like smoke, but I am in the market for a new dry cleaner. I know it is cold out, but I am very disappointed.

Experience the best in laundry and dry cleaning services at Crown Cleaners, where quality and customer satisfaction are top priority. With a 4.4-star rating and a reputation for excellent service, you can trust us to take care of your delicate garments and everyday laundry needs. From dress shirts to suits and alterations, our team is dedicated to providing a cheerful and professional experience that will leave you feeling thrilled with the results.

Had used Crown Cleaners for years for my dress shirts. I decided to try them for my dry cleaning needs after they switched from using PERC to another dry cleaning method.  They do an equally great job dry cleaning.  Clothes look great and none of that chemical smell associated with PERC.  Would recommend them highly.

I had spilled red wine on a white portion of my dress and brought it here to be professionally cleaned. I picked it up and it looked like they hadn’t even touched the dress. $20 later it was in the exact same condition, not a shade lighter (I regret not taking a before photo to prove it). I spent $3 on stain remover from Target and it worked so much better. Lesson learned.

ABOVE AND BEYOND!!!!  First time client…and I am so thrilled with the cheerful staff, the quality of their services, and their quick turn around to get my item back to me!  If I could give them 100 stars I surely would today!!!

I had 1 suit, 3 button up shirts, 3 nice shirts with my suit and 2 pants pressed. I got them back in 48 hours in great shape for 40 bucks. I am pretty happy with the quick/friendly service and will use them again in the future. It was definitely worth my time instead of ironing.

Best cleaners we’ve found in DSM! Better care and cleaning than Victoria. Nice job with alterations too.

Welcome to Leo's Laundromats, your one-stop destination for all your laundry needs. Our facility is always clean and well-maintained, providing a safe and comfortable environment for you and your family. We're open 24 hours a day, 7 days a week, making it easy to fit laundry into your busy schedule. Our friendly and helpful staff, like Nora, are always available to assist you with any questions or concerns you may have. We also offer a kids' play room with entertainment options, making it a great place to bring the whole family.

Leo's Laundromats

This used to be my favorite place. It’s always so clean and I felt safe here but today the laundry attendant Leonard made me feel really uncomfortable. He called me a liar to my face. He raised his voice at me because he was telling me that my situation I was having with the dryer wasn’t my situation. Instead of Using his customer service skills and His professionalism he continue to argue with me. The machine was in fact, taking money off my card and not starting. This isn’t the first time has happened, but this is the first time I went to the attendant to complain. And he made me feel so disrespected. I really give another laundromat my money now. It shouldn’t have been such a big deal over $2.50. These times are tough already I can imagine Someone coming here and that was their last $2.50 and encountering this man!

I used to love this place and come here often but yesterday I went in and I had my service animal with me the lady that was outside smoking cigarettes that was supposed to be in there working flipped out and told me that I can't take my service animal in with me and I told her that's against the law to refuse me entry she said there's a sign that says it that's against the law also and have taken my dog there often. She will not show me where the sign was it wasn't on the door and doesn't matter she still had to let me in but she wouldn't she got on the phone and called someone more than likely the cops and I wanted to stay there and talk to him but my friend that was going to help me with my laundry had to go. I'm calling the Department of Justice and the civil liberties for people with disabilities and file claim and see them

This was thie best coin laundry in the capital city. Boasting the Dirty Laundry DJ. The fitted sheets can now be folded to better storge, the kids play room has firestick connected to a very large and down to children level.
But.......
This place has changed to LEO'S LAUNDRY.
IT STILL HAS ALL THOSE THINGS and u get get music wifi good conversation lots of love in all seven locations in the dm wdm area.

The dryers all smell like perfume and drier sheets.  There's a lot of people who can't tolerate that and use fragrance free soap and softener.  I'll have to rewash all of my sheets and blankets.  And the phone number they have posted on the web is disconnected.  Other posts saying that they overcharge is absolutely right.  For what it costs me to use four machines, in the past I was able to use at least 6 for that amount.

Nora is a best keeper. Always helpful, keeps room very clean. I want her every time I am here. Thank you

At Executive Cleaners, we pride ourselves on providing top-notch service and care for your treasured garments. With a team of friendly and knowledgeable staff, including our dedicated manager Elaina, we strive to make every experience a positive one. From delicate hand-stitched items to everyday laundry, we're committed to delivering exceptional results. Our goal is to build long-lasting relationships with our customers, and we're grateful for the loyalty of clients like the many who have trusted us with their laundry needs for years.

Executive Cleaners

I brought in a hand stitched and painted comforter with a pet stain. I got a call from a woman who worked there and said she was familiar with this specific type of item. She recommended spot treating the stains, hand wash on gentle and hang dry. I trusted her and I got the comforter back the next day and it was beautiful. A week later my sick dog had another accident on the comforter. I brought it in and said to follow whatever that woman recommended again and wash, not dry clean. Four days later I called. They said it was out being dry cleaned and wouldn’t be done for two more weeks! I said I didn’t want it dry cleaned so get it back and I would take it the way it was. He called me back and said it was already done being dry cleaned. I went to get it and it was ruined. See the picture. The pillow shams were not dry cleaned. The circles on the shams and the comforter are supposed to be the golden color, NOT the gray/brown ugly color now. Completely ruined. I signed the waiver so they didn’t have to do anything. But still NO apology, just trying to justify it. Use this cleaner at your own peril!

Terrible cleaners and even worse customer "service".  Rely on their same day service at your own peril!  Take a time-stamped picture of you dropping off clothes before their 8:30 am cut-off for same day service because the manager will argue with you that you didn't bring them in until after 8:30 (we know we brought them in before because our child was checked-in to daycare before 8:30 after dropping off the clothes on the way)!

Even after you insist the manager check if the clothes are done she will tell you they are but they're at their central facility and they have no drivers so "tough luck".  Usually not the end of the world, but when you send a shirt in for same day service since you need it for a wedding the next day - it is a bit of an emergency.  The manager was completely unsympathetic when told the same thing and said "that's what it is, I don't know what to tell you." Then said that there is another customer coming and wouldn't discuss this further!  We couldn't believe we were talking to the manager of the location!  Like I said stay away at all costs!

Elaina (manager) is always helpful and friendly. I have never had a problem or bad experience at the Clive location. She is the reason my husband and I keep returning to this location even though it’s out of our way.

Absolute nightmare of a cleaners.  Avoid at all costs, unless you prefer to have your clothing items lost and then be treated incredibly rudely by the staff and management.  An awful company.  I regret bringing any clothes there.  AVOID.  AVOID.  AVOID

My husband and I have been bringing our clothes here for 6 years.   We have received nothing but top notch customer service, and the staff are always friendly.

At Victoria Cleaners, we strive to provide a convenient and reliable laundry experience for our community. Our wheelchair accessible facility is designed to accommodate all our customers, ensuring everyone can take advantage of our services. We understand the importance of taking care of your belongings and are committed to improving our services to meet your needs. We invite you to give us another chance to show you our dedication to quality and customer satisfaction.

Horrible service! I paid almost $50 for my two nice jackets to get cleaned and they came out in horrible condition. The fabric was flatten because they dried it wrong and they lost their thickness and fluffiness

Experience exceptional laundry and dry cleaning services at Victoria Cleaners, where quality and timeliness meet exceptional customer care. Our dedicated team is committed to providing top-notch service, ensuring your garments are treated with the utmost care and attention to detail. Whether you're looking for a reliable spot to clean your everyday clothes or delicate items like designer jeans or suits, we've got you covered. Our goal is to make your experience with us nothing short of excellent, so you can trust us with your laundry needs and enjoy the convenience and peace of mind that comes with it.

They're always timely, great quality, and easy to work with. Out of the many places I've been to this is the first one that I believe that they couldn't do any better than they are.

This place is amazing. After reading really scary reviews from other local dry cleaners, I decided to drop off my designer jeans here. These are my favorite pair (and most expensive haha) pair of jeans. I just picked them up today, and I  not be happier with how they come out! If you’re worried about dropping off an expensive piece, don’t be, this is the place to bring your clothes! So happy I found them!

Very helpful staff! I needed a suit jacket and pants dry cleaned quickly, and after dropping off the items around 7 am, I got a text around 5 pm to let me know they were ready for pickup. They looked perfectly cleaned and the price was very reasonable. Same day pickup for dry cleaning was a life saver. Highly recommended place!

Shawn and staff are amazing to help out with us when we needed an item done on a pinch timeline! Super helpful, cordial, and willing to be flexible. Thank you thank you!!

I dropped off a suit in the morning and it was done in the afternoon. My grandson looked at it and said it is perfect! Prom night will be fun. It's his senior year. THANK YOU SO VERY MUCH!

At Victoria Cleaners, we're dedicated to providing a convenient and comfortable laundry experience for our community. Our facility is designed with accessibility in mind, ensuring that everyone can take care of their laundry needs with ease. Whether you're looking to wash, dry, or dry clean your clothes, we've got you covered with our reliable and efficient services. Our goal is to make doing laundry a breeze, so you can focus on the things that matter most to you.

Experience the best in laundry services at Leo's Laundromats, your neighborhood's go-to spot for all your cleaning needs. Our state-of-the-art facility is always open, 24 hours a day, 7 days a week, ensuring you can get your laundry done at a time that suits you. Our friendly and helpful attendants, like Adriana and Ms. Kim, are dedicated to providing you with an exceptional experience, from our wash and fold services to our large capacity washers and dryers. We pride ourselves on our clean and welcoming environment, making your laundry day a breeze.

Got wash & fold service for a week of clothes. Everything was done in an hour and I recieved a call when it was done, which was great. The attendant was very nice, but my clothes were folded poorly and I was missing a sock from 2 pairs, a short pair and a long pair. I wish the attendant told me about it, but instead she folded the shorter sock into the longer sock as if to hide it. Won't be going back.

Adriana is the best employee at Leo’s laundromat. Really nice and friendlyAnd listens to Customer’s needs, Thank you!

Nice place. Many large washer and Dryers.

Ms. Kim is very nice and helpful with any questions I have and she went beyond to make my time there enjoyable

Not my regular laundromat, but it was very nice to see another Leo's so clean! Love this laundromat! Andrea was great.

Please update your posted hours. On your door in 2 locations you list Saturday hours as 8am-2pm. You were closed at 145pm when I came to get my order.

They were absolutely exceptional! I needed to get a small button fixed and they did that with no charge! They absolutely made my day! The woman working there was so kind and really helpful. I will definitely be coming back.

Very disappointed! No stains got removed and the person at the counter had the excuse that now that I have been charged, there cannot be any refund!!

Alicia is wonderful. She has let me know the specifica on how the dry cleaning works.

In response to Abdul -- I have been frequenting this location for over 3 years now and the "Joe" you are referring to left this company before I began coming to Executive Cleaners. I know the current manager at the Urbandale store has never laundered a sweater/pullover shirt of mine unless the garment specifically says "Do Not Dry Clean." She is very attentive and genuinely listens to customer requests. Unfortunately, there are people that bring in clothing that was previously damaged elsewhere and try to get the items replaced or want store credit, etc. I'm not insinuating that you were, I'm just trying to convey that procedures and staffing have changed from several years ago, and this review is really no longer relevant. In my experience since 2019, if there is ever a question or concern, I have found it is appropriately addressed and resolved at this specific location.

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