At Pratt Abbott, we're dedicated to providing top-notch laundry and dry cleaning services with a personal touch. Our team, led by experts like Angela and Becky, take pride in handling your delicate and specialty items with care, including wedding dresses. We strive to deliver exceptional results and outstanding customer service, making us the go-to destination for all your laundry needs. With a focus on quality, reliability, and attention to detail, you can trust us to get the job done right.

Pratt Abbott

When I dropped off my wedding gown to be cleaned (not preserved) in November, no one gave me a ticket. Apparently it's not their practice.  I called back immediately in a mild panic realizing I had just left a very expensive and irreplaceable garment at the clearner's with no documents to prove it was there. The person at the desk was extremely rude to me when. I finally got through, I eventually did get confirmation via email. It took 3 months for the dress to come back to me.  When it was returned today I could not believe what terrible shape it was in.  It is covered in dust and debris like someone dragged it on the floor before putting it in the garment bag. There are still several spots on it, and it is extremely wrinkled  (surprising because it is made from a highly wrinkle resistant fabric.  $215 and it looks worse than it did when I dropped it off.

My rehearsal dinner dress was also completely ruined by this cleaner in November (which I did not realize until I also left my wedding dress with them).  When I eventually retrieved the dress and put it on to attend a family member's wedding, I was horrified to find the fabric in the bodice had been so roughly scrubbed that it left permanent waves and ridges on the chest, rendering the dress totally unwearable.

These two garments were not just things I had hoped to keep and wear again -- they were precious to me and have been utterly destroyed.  I cannot begin to explain my heartache knowing my custom made wedding gown cannot be worn again or passed down .

After reading other stellar reviews of Angela Emery and the team at Pratt Abbott, I knew I would be in good hands.  I brought them my gorgeous (but pretty heavily soiled!) wedding dress and cathedral-length veil after our August wedding in Maine.  It was an outdoor ceremony and reception the day after a hurricane, so not only was there a 6-inch coating of mud and dirt up the hem of the dress, I also had some self-tanner staining in the underarms.  My veil, which I had dragged around the woods and meadows for photography, had everything from burrs to bugs tangled up in it.

The deep, careful cleaning process took a few months, but I was in no hurry to get my dress back.  When I was able to pick it up, I was stunned at the job Angela and the team had done.  My dress looked just like the day I had taken it home from my final fitting! I'm still deciding what I want to do with it, but if I decide to preserve it, I'll definitely bring it back to Angela!

One of the worst customer service experiences ever. I recently moved to an apartment building that has one of the local Pratt Abbott locations provide a pick up/drop off service. I was driving past so I figured I'd stop in and see if it was this location so I could open an account. The response I got was "We don't do that here." in a rude way. That's fine, no problem. I asked if she knew which location might do that for my building and her response was "It's like you're trying order a cake at the meat department" while rolling her eyes. Uh, what?? I just left and won't use the other location's pick up/drop off service now. How someone like that keeps her job is beyond me.

Brought in a sweatshirt that the stitching on the pocket has started to come undone. Was told it would be ready on November 13th!! I asked why it couldn't be done quickly right there and was told they didn't have time. All while I was watching two employees sitting at sewing machines on their cellphones! A good company would have said " let us zip that up quick for you, hold on a few minutes." I even offered to pay extra. I'll never go here again!

Highly recommend. The only place you should take your wedding dress for cleaning.
Angela and Becky are so kind.
Becky was able to meet me personally to evaluate my dress. She is an expert on fabrics and what the best cleaning approach will be. She was honest yet optimistic on the extent to which my dress could be cleaned. All dirt and stains were removed. A true miracle worker and wedding dress angel.
Angela manages the communication so you know what’s happening with your dress and when it’s ready. I appreciated the intake form provided so there is clear agreement on the work being done and everything is documented.
Prices are very reasonable.
They are very busy - but 100 percent worth the wait.

The Neighborhood Laundromat

So glad I started coming to this place instead of my old spot. Plenty of parking, tons of washers and dryers, always very clean and quiet. Cash only, so make sure to hit up an ATM before getting there.

Nice, clean, small or big loads. Price is fair for laundry. Clothes came out clean and dryers are great. Laundry baskets and tables for use if you fold there.

If I could give a zero I would. All machines are overpriced and machines are not that big. The dryers are an absolute ripoff. You’re supposed to get 5mins for 25 cents but it’s more like 2 mins. Just horrible, clothes are still damp after $2.00. Stay clear of this place if possible

This is a nice, clean and well maintained Laundromat. The washers and dryers looked to be fairIy new. I also enjoyed the fact that it stays open late til 10 PM.

My favorite laundromat, I live next to another and still choose the 20 minute drive to use this one. Every time I’m there I see who I’m assuming is the owner cleaning thoroughly, the machines never seem to be broken and I’ve never had to wait to use a washing machine/dryer. Only once was it busy, but it was a Sunday afternoon, I did that to myself. The machines are coin-op which seems to keep the prices low and reasonable, I once had to pay $8.75 for a regular sized load with a credit card machine (somewhere else). A cycle in the heaviest-load machine here is only $5.75. The machines also seem to be cleaned/maintenanced regularly, which gives me a lot of assurance that my clothes are actually getting clean. Will come here for as long as I live in the greater Portland area!

Experience the comfort and convenience of doing laundry at Maine Street Laundromat South Portland. Our facility is designed to provide a peaceful and welcoming atmosphere, with modern machines, ample seating, and plenty of space to fold and organize your clothes. We take pride in maintaining a clean and quiet environment, making it the perfect spot to get your laundry done. Our friendly staff are always happy to help, and we offer flexible payment options, including card and cash, to make your experience even more seamless.

Maine Street Laundromat South Portland

I love this laundromat, always clean, quiet and plenty of washers and dryers, also takes card or cash!

This is the only place I go to. Best spot in town for a wash and fold, no question. They do not mess around.

I got to try out the newest installment of this burgeoning laundry empire at their grand opening recently. The machines are modern and the facility is super clean and welcoming. The staff is friendly and were very helpful as well. It is clear the standards set by their Scarborough branch have carried over into another dependable laundromat for southern Maine

Very clean. Quiet. Never busy. Good machines. Accepts cards and coins. AC. Seating. And tables for folding. Whenever I'm in portland I bring my laundry down just to use this place!

This place was so clean, everything worked perfectly, prices great and the young lady that worked today was such a delight!!! I really enjoyed talking to her about her beautiful plants she has here. I was very impressed with the place and all of her help. Thank you so much for this place 🩵🩵🩵🌞🌞🌞🪴🪴🪴

Welcome to The Launder Center, your go-to destination for all your laundry needs. Our modern facility is open 24/7, providing you with the flexibility to do your laundry at a time that suits you best. With a wide range of machines and a clean, well-maintained environment, you can trust that your clothes will be washed and dried to perfection. Our friendly owners are always happy to help, and we pride ourselves on being a reliable and trustworthy laundry spot for our customers. Whether you're a long-time customer or just looking for a convenient place to do your laundry, we invite you to experience the best that The Launder Center has to offer.

The Launder Center

Clean facility with a good number of machines. Went early AM so not sure how busy it can get. No issues for us during our visit and would gladly use them again if needed.

I hadn’t used a laundromat in a while. I arrived a little after 7 am. I jammed up the coins by not waiting for them to drop. I didn’t have enough coins to start another machine. Luckily a nice patron loaned me some $$.  Sure enough the manager came in around 8am and got my coins back to me and told me to wait for that sound of a coin dropping before putting more in. He also reminded me to flip my comforter around so it wouldn’t stay wet in the middle. Very pleasant and responsive service.

Wouldn’t recommend this place.  Started a couple loads of wash on hot and noticed no water came out for 15 minutes of the cycle, and when it finally did, the water was cold and still not enough to even saturate the clothes.  I called the owner (no one is on site) and she said I must have overloaded it and don’t know how to use a washing a machine.
So I’m out $10 and have to rewash my clothes.

Very friendly, helpful owners. I’ve used this laundry matt for years. Reliable machines, no theft, and very well kept.

This my laundry spot. I live a two minute walk from here. Today, I went to do my laundry (with a face mask + gloves on) and saw that the launder center has increased the price of a load of wash. One load of wash is now $2.75. Before the pandemic hit, it was $2.50. I was extremely upset and angry to see this price increase. Lots of people are currently without jobs and to have to pay more for a basic necessity is horrible. People who don't have the luxury of washing their own clothes at home, have to risk their health by going out of their home to do their wash. And to take advantage of this situation is truly sad. I'm very disheartened to see this. I will continue to voice my opinion until the price is back to $2.50.

Welcome to Village Laundry Center, your convenient and affordable laundry solution. We're open 24 hours a day, 7 days a week, so you can do your laundry at a time that suits you. Our facility is wheelchair accessible, making it easy for everyone to use our services. Although we've received some feedback from customers about our machines, we're committed to providing a reliable and efficient laundry experience. We appreciate your feedback and are working hard to improve our services to meet your needs.

Village Laundry Center.

The machine in the photo took my money and the one next to it took another guys money and wouldnt start. There's no one working there, no phone number to contact anyone. The dryers don't work -half are broken. I took my wet clothes from another washer to a different laundromat to dry. After I added my clothes to the first machine with the soap, I couldn't get it to start and had to move my clothes with laundry soap all over them to another machine, in hopes, that one will work. It did but it didn't spin the water out. The clothes were very wet and heavy and I was to tired to care. I took them to another laundromat. Please beware. No one works there at all. There's a few cameras that's it.

Wish I had checked the reviews first…

I started using this laundromat without really reading any reviews, and that was definitely a mistake.

There’s a guy who’s always hanging around late at night. I don’t think he officially works there, but he’s always running his own laundry and kind of acting like he’s in charge. He’s not helpful, not friendly — just really unpleasant. Honestly, something feels off about him. I haven’t had a direct conversation with him, but the way he watches people… it’s unsettling. Like he’s looking for a reason to start something. Not with everyone, but you can tell.

But the real issue? Stuff goes missing. I’m not even sure how — you toss your clothes in, go about your business, and then later realize a shirt’s gone… or a sheet… or worse, your underwear. And I’m not talking about once — it happened multiple times over the few months I used this place.

It’s frustrating and honestly kind of sad. I mean, who steals from a laundromat? It’s not like this is some luxury place — it’s for regular people just trying to get their laundry done.

One item that disappeared had sentimental value. It was a gift brought from overseas, and losing it hurt more than I expected. It wasn’t about money — it meant something to me.

If I could give this place a rating lower than one star, I would. I don’t understand how anyone comes back after one visit — or reads these reviews and still gives it a shot.

All I can say is: be careful. Especially with small or personal items. Regular visits to this place might slowly empty out your closet.

I don’t have less than 1 star to rate this place I lost 20$ in total and washer sucks. It didn’t wash or soak my clothes and it’s full of water. Washers with open lids are not working. There not contact number to reach out regarding the issue.

24 hours and affordable, but one of the machines took my coin but wouldn’t turn on. Had to move the wash load to another machine and add more cleaner. When I went to look for a contact number there was none.

This has got to be the WORST laundromat in the world. Over half of the washing machines AND dryers are out of service and never get fixed. The washing machines that kinda work don't ring out your clothes, so they come out drenched, and you never know which of the dryers that kinda work are actually going to dry your clothes properly. Also, BOTH of the coin machines STEAL your money! You barely get half the amount of quarters as the amount of cash you put in, if you get any quarters back at all! I will never be coming back here and if I could give this place 0 stars, I would. While the Scarborough Laundromat is more pricey, at least most of their machines work consistently.

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