Looking for a reliable and trustworthy laundry solution? Look no further than Dependable Cleaners! With a long history of providing top-notch service and quality cleaning, this local favorite has earned a stellar reputation among its customers. From basic laundry to delicate items, Dependable Cleaners is dedicated to taking care of your garments with precision and care. Plus, with convenient pickup and delivery options, you can enjoy the ease of having your laundry done without lifting a finger. Whether you're a long-time resident or just moving into the area, Dependable Cleaners is the perfect choice for all your laundry needs.

Dependable Cleaners

They are okay for basic laundry and the delivery service isn't bad. But the customer service is completely non-existent the moment they make a mistake.

Mistakes happen in any business; how you communicate and fix those issues shows what a business is actually made of. By that standard, this place is a disaster, their default response is to gaslight and insult the customer.

This is the third time they have destroyed our cloths, and every single time, they blamed us:

I brought in pants with specific "NO CREASE" instructions written in capital letters. They creased them anyway. When I sent them back to be fixed, they returned them still creased saying the marks are not going away (this is the second pair permanently damaged). The manager then had the audacity to call me and claim they "checked the website" and that these pants come with a crease...(Not True!)

At their Newbury Street location, they shrunk a pair of my pants and they told me I had "gained weight"!

They lost my wife's belt for a dress the last time she went there (just learned this last night) When she asked for it, they tried to convince her that the dress never came with a belt in the first place.
If you have basic laundry, they are okay. But do not trust them with expensive clothing; if they ruin it, they will tell you it's your fault.

We’ve been using Dependable for more than ten years. Great service, very reliable, very good quality cleaning. You request pickup on your twice-a-week available days by text message, and receive delivery notices by text as well.

I’ve used Dependable Cleaners in Watertown, but my most recent experience was extremely disappointing. I dropped off three coats—all similar in style—and when I went to pick them up a couple of days later, only two were ready. I was told to come back the next day for the third one.

I returned two days later, and they still didn’t have my coat. When I asked for it back, they informed me that orders are processed off-site in Dorchester and that the coat was not even in the store. I was told not to return until they called me once it arrived.

What frustrates me most is that I went out of my way twice, only to find out the item wasn’t on-site and not even available for me to take back—even though the turnaround time was already longer than other cleaners in the area. Now, with the weekend approaching, it’s going to be about a full week since I dropped it off.

I do not appreciate the lack of communication, the wasted time, or the inability to retrieve my own item when it wasn’t ready. Unfortunately, I won’t be coming back after this experience.

Here is a very clean and well organized store.  The service and quality is also great.  I dropped one sweater and one blazer right before 7 pm, and received the cleaned stuff next day at 5 pm..

I would give 10 Stars if I could. My most favorite sweater had a hole in it( maybe from moths) and it was Darned by Dependable Cleaners. It looks brand New. I can’t even see the tear. I’m so so happy. Thank you D.C……..

Experience the best in laundry and dry cleaning services at Watertown Laundromat and Dry Cleaning, a local favorite with a reputation for reliability, convenience, and exceptional customer care. Our state-of-the-art facilities and friendly staff ensure that your laundry day is a breeze, with competitive pricing and same-day service options to fit your busy schedule. From pickup and delivery to in-store services, we're dedicated to making your life easier and your clothes look their best.

Watertown Laundromat and Dry Cleaning

My building's laundry room has been under renovation for a month now-- I caved and dropped off 40 pounds of laundry ($1.75/lb, really competitive pricing). Worth every penny!! Delivery on time, and clothes folded neatly. Their shrewdness to pack my dog's leash and collar separately from the rest of my items was the cherry on top. They have my trust and business going forward!

Watertown Laundromat and Dry Cleaning is clean, reliable, and very convenient. The machines work great, prices are fair, and the staff is always helpful. Makes laundry day so much easier.

There dryers didn't dry my clothes after countless cycles and they have highly specific flavors that I didn't want to order.

Amazing service and attention to detail. Reasonable pricing as well. The owner went above and beyond for us in getting our laundry done, and we'll definitely be returning!

Great same day service from Sam. He picked up our dirty clothes in the AM from our Airbnb and dropped it off the same evening. We used him twice during our stay. Cost was very reasonable and clothes were clean and folded and sorted by size. Highly recommended!

Experience the ultimate in convenience and customer service at Mondy Cleaners & Laundry! Our state-of-the-art facility is dedicated to providing you with a clean, comfortable, and efficient laundry experience. Our friendly and accommodating staff are always happy to help, and with our convenient online pickup ordering system, you can get your laundry done quickly and easily. Whether you're a busy professional or a student on-the-go, we've got you covered with our flexible hours and commitment to getting your clothes back to you in record time.

Mondy Cleaners & Laundry

Best laundry service in the area. Super nice people and accommodating. Can order pickup online or even just call/text. You will get it back sometimes same day or always day after. Clothes always are clean, smell great, sorted, and folded well. If you’re looking for this service in the area, this is 100% who you should use.

I am truly grateful for Rigal and his team - I sometimes tend to wait weeks and they still get laundry back to me within days! Best laundry service I’ve seen!!

Clean laundry mat and great business. When help is needed the workers are amazing with assisting with a kind positive attitude.

Super friendly service. Change machine wasn’t working but the guy had change.

Good clean laundry with nice attendants and good service

Welcome to Star Laundry Club, where top-notch service meets exceptional quality. As a highly-rated laundry facility, we pride ourselves on providing a clean, welcoming atmosphere and unbeatable customer care. From dry cleaning delicate items to tackling large laundry loads, our friendly staff, led by the incomparable Colby, are dedicated to ensuring your experience is nothing short of outstanding. With fair prices, a spotless environment, and a commitment to getting the job done quickly and efficiently, it's no wonder we're the go-to choice for so many in the community.

Star Laundry Club

I had a leather jacket for dry cleaning here, the owner is friendly with that beautiful smile every time, most importantly the dry cleaning did great job!! Great experience at Star Laundry. Recommend

Just had a great experience at Star Laundry. Fair prices, great service and super clean atmosphere. The young man in the front was very nice in answering my questions. I'll definitely be coming back ;)

Star Laundry Club is the best, hands down. Colby is so friendly and always incredibly fast with returning any items dry cleaned to me. Sometimes I think I’m dropping off items last minute and won’t be able to get them back when I need them, but he always says “no problem!” with a smile and gets it done, easing away my anxiety.

Can’t recommend this place enough.

Colby is super kind and went out of his way to help us with a major laundry snafoo. The shop is very clean and his prices are expectionally reasonable. Would definitely recommend his services!

Colby is legit. Needed change and helped me right away and was super cool. Definitely recommend the place for anyone looking to get their clothes cleaned. Awesome guy !!

Welcome to One Stop Cleaners, your one-stop destination for all your laundry and dry cleaning needs. Our friendly and knowledgeable staff, led by the fantastic Julie, are dedicated to providing you with exceptional service and fair prices. From everyday laundry to delicate alterations, we strive to make your experience with us convenient, efficient, and hassle-free. Our facility is equipped to handle all your cleaning needs, and we take pride in our ability to work with a wide range of fabrics and garments. Whether you're a long-time resident or just visiting the neighborhood, we invite you to stop by and experience the One Stop Cleaners difference.

One Stop Cleaners

I brought a fur coat here for lining cleaning and minor hole repair. The repair was done with a visible patch, and the surrounding damage remains noticeable. The lining stains also remained unchanged after cleaning.

I understand that results may vary, but the final outcome showed minimal improvement relative to the service requested and the $65 charge. I wish there had been clearer communication beforehand regarding what could realistically be achieved.

I paid in full to retrieve my coat, but overall, the service did not meet my expectations. The owner is quite rude.

Great place! Julie offers fair prices and very fast alterations. She can even hem the sleeves of sweaters! Has a cool, new mural now too!

We love Julie! She is a fantastic business owner. We come here repeatedly for laundry, dry cleaning, and alterations, and she always provides the best pricing and fast turnaround. She is a wonderful and funny person to talk to. Once she recommended to me our new favorite Vietnamese lunch spot, Banh Mi K.

If you’re new to Allston, drop by Julie’s and save yourself a ton of time on laundry!

Used this place for the first time today and I'm extremely pleased. Brought 2 garbage bags full of clothes needing to be washed (socks, cloth napkins, jeans, tshirts, shorts, underwear, sweatpants, button down shirts that didn't need dry cleaning). The owner let me choose which detergent I wanted (I chose Arm & Hammer Unscented, although there were other perfumed brands), and weighed both bags. Everything total came to $42.

I only had clothing that could be dumped in a machine on basic temperatures and regular drying cycles, so your mileage may vary if you include blankets, delicates, dry cleaned things, or anything that's out of the ordinary. I brought everything at 10am, and it was ready at 2pm. All of the shirts were on hangers and buttoned, and everything else was folded carefully in stacks in clear plastic bags. Opened the bag at home and everything was washed/dried well, and nothing smelled like smoke or perfume (some cleaners will mix other people's clothes together and I've had bad experiences where my items were clearly mixed with smoker's clothes. This was not the case at this location.)

I'm very pleased and I will definitely bring laundry here again, and some basic things to be tailored like shorts and skirts. The owner is very nice but can be rushing around, so if you have items that need ultra special directions, I'd come in right when the shop opens, or make sure she writes down notes.

The shop is very clean, smells pleasant, and the washers/dryers/pressers are modern and up to date. A great place if you have a lot of bags of clothes needing a quick turnaround, or if you need blankets/comforters/sleeping bags cleaned.

Note: They take cash and credit/debit cards, but cards are only for $10 or more.

Amazing service! I had my dress tailored and it was a difficult fabric to work with but I got it back within a few days and it was beautifully done. Very fairly priced and the dress was steamed for me on pick up too, what a nice surprise! Will definitely be going back here for any alterations

Anton's Cleaners

I had m
y first visit to Anton’s recently the staff was attentive and efficient dealing with my order it was ready for pick up as promised  I was happy with the results.I would certainly return again
There was an item with trim in leather that they would send out to another vendor I decided not to take a chance on the leather trim dry cleaning was not recommended
Thanks for your attention to this issue
Alva Nash Shapira

Pleasant staff. Woman at the counter welcomed me and smiled. She acknowledged me when I entered. She was efficient. Mens suit cleaned and pressed without a hitch.

Reasonable and Reliable. I originally needed a last-minute dry cleaning for a wedding that I had to get out to. I called the day before and asked if they could get it done in the day, but they told me that they could have it done by 9 AM. When I showed up at 9 AM the next day The lady at the front told me that I would have to wait until 2 o’clock, which wouldn’t work for me since I was about to get onto a plane. After explaining that I had talked to them the day before and they told me they could get it done in a day, She went to the back and realize that they could put aside a couple things and get it done for me. Truly appreciate the people that work here. And their responsibility, helping out one of their fellow customers. Will be using their services again in the future.

Very friendly and professional- would highly recommend. They are always on time or sometimes get the job done sooner. Glad I found them.

The service has gotten better and better. I’ve been using their services for over 10 years. It has never fallen short of great.

I'm so impressed with Royal Cleaners! This family-owned business truly goes above and beyond to provide exceptional service and quality cleaning. From delicate alterations to complex dry cleaning tasks, they consistently deliver outstanding results. Their team is friendly, accommodating, and reasonably priced, making them my go-to destination for all my cleaning needs. Whether you have sensitive items like Santa suits or everyday garments, Royal Cleaners has the expertise to get the job done right.

Royal Cleaners

When was the last time when picking up your dry cleaning/alterations have you been handed a refund? The alterations master was so gifted the repair was unique not requiring a zipper replace!
Amy, counter master, made my day!
Honesty, integrity and master alterations topped with attitude of sincere care for customer. Perfection!
Thank you Royal Cleaners, Amy, YOU ROCK!
Pat

Great family owned business! They are very accommodating and reasonably priced, they are my go-to cleaners.

I go there to have my Santa suits cleaned.
It is very difficult to have white fur on a red fabric and have them cleaned without everything turning pink.
These folks nailed it.
And very reasonable cost as well

The sales lady was better to inform me there is 4% extra charge using credit card. She could have said that before charging my card but she did not. I tried to get refund and pay by cash instead. Please be careful regarding extra 4% charge using credit card.

Royal cleaners is fabulous.  They do a good job, always ready when promised, and very friendly.
In addition to dry cleaning, they also do alterations and mending, and can clean other items like rugs.

Cambridge Cleaners in Harvard Square - Laundry Service | Laundry And Dry Cleaning

Everything they have done for us has been top notch and quicker than expected. She did a lovely job tailoring a dozen dress shirt sleeves, suit pants, and two suit jackets for my son. We dropped off on Friday of Labor Day weekend and they were ready when I popped in on Monday (they were working on the holiday!). They do our laundry when we are here at a hotel, very quick and convenient. And dry cleaning comes out very nice. Highly recommend this reliable business.

I've had clothes dry cleaned, repaired, and stains removed -- they always do a wonderful job!

The ladies that work there are amazing tailors and take care of all of my very expensive dry cleaning. With regards to tailoring, they have hemmed jeans for me but kept the nice finished original hem and they have held up amazingly well. They also hemmed a romper, fixed the lining of my coat, and have hemmed really nice evening dresses of mine. With regards to dry cleaning, from a full glass of red wine on a grey coat, silk tank tops with stains, to expensive cocktail dresses, they handle all of my items with extreme care. They charge fair prices for the quality of handling they deliver, and if you’re a loyal regular customer they treat you especially well with discounts and expedited dry cleaning.

they break all my buttons in my suit poor quality

I would strongly suggest to stay away from this place. I had my suit dry cleaned, and got it back without one button. It was just ripped off. They refused to take responsibility, refused to compensate or refund me, and offered instead to just replace all the buttons in my suit with some wore down and inappropriate buttons they had in the back.

I really wanted to like this place - it's convenient, inexpensive and the staff is always nice - but I guess you get what you paid for. I would avoid it at all costs.

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