I'm so glad I rediscovered this hidden gem for all my laundry needs! D.O. Summers Cleaners & Laundry is a true neighborhood treasure, offering the perfect blend of small-town charm and big-city convenience. The team, led by the exceptional Cassandra and Janice, provides outstanding customer service, making you feel like family from the moment you step in. With their attention to detail, personalized service, and commitment to getting your items ready on time, you'll wonder how you ever managed without them.

D.O. Summers Cleaners & Laundry - Shaker

All highly rated reviews 5-8 years old. I also used to frequent this laundry years ago. Back then, it was ok for dropping off my shirts. Yesterday, I went back for the first time in a while and my results were horrendous.  I dropped off a new white shirt. I wore it literally one time and it had no stains at all. I only dropped it off to avoid neck yellowing. But what I got back was an utter surprise. Somebody dropped nasty brown-grey stains right onto the collar. It’s shocking. Also the collar surface is scratched like someone was trying to scratch their newly caused stains off the collar.  It looks completely destroyed. See the attached photo for yourself. I texted this photo and a message to them right from the pickup locker (see picture). Haven’t gotten a response back from them. Still waiting to hear back.

The best way to describe my experience at this location is, "neighborhood feel with big city convenience!!"  The service at this location is outstanding.  Cassandra and Janice take customer service to the next level.  They know their regular customers by name and phone number.  And to top that off they are always  reminding me when my promotions and coupons are available to use, or if they are about to expire.  It is so nice to have such friendly service from a company that has been local for many years.  So delighted I found them when we moved to Shaker from  Cedar Rapids, IA.

I absolutely love this location!! The employees are so personable and friendly!! Janice has my order pulled by the time I walk in the door when I’m pulling up!! Seriously that is great customer service!! BONUS when she has the time to chat it is always good conversation!! This was the first Dry cleaning  service I used when we moved to Shaker Hts 3 yrs ago and because of the exceptional service I wouldn’t consider going anywhere else!!  Thank you for taking great care of us!!!

Cassandra and Janice are the best.  When they see me coming, they get my order out.  They have great attention to detail and they know their customers by name.  Your items are always ready when promised! I could do home delivery, but then I wouldn't get to see them!!

Casandra and Janice give superb service at his location.  They greet me politely, and pull laundry that I'm picking up when they see my car and before I walk in the door!  They even have helped me to my car with my clothes periodically to save me an extra trip.  My only issue with this location from time to time has related to stains that come out of nowhere at the laundry itself or stains that only get removed, but then ARE removed, after I've sent an item back three times.  Casandra and Janice both have been strong advocates for me and helped to resolve the issue.  That's just one professional service that has led me to continue as a customer since 1984.

Experience the ultimate in convenience and quality at Rite Dry Cleaners, where you can drop off and pick up your laundry 24 hours a day, 7 days a week. Our state-of-the-art facility and expert staff are dedicated to providing you with exceptional service and attention to detail, ensuring that your garments are cleaned and pressed to perfection. From delicate curtains to everyday favorites, we take pride in our work and strive to exceed your expectations with every visit.

Rite Dry Cleaners-Shaker Heights

I visited Rite Cleaners for the first time.  I needed a dry cleaner who did curtains.  My draperies were returned beautifully cleaned and pressed.  I couldn’t be happier.

I had a pair of men’s dress pants that lost a zipper and I took it to Shaker Hts Rite Dry Cleaners. I loved how easy and convenient it is to drop off clothes 24/7! I had a question to ask regarding the garment/ zipper fix, but all I had to do was use the assistance phone button at the kiosk and within a few seconds I was able to speak with a real associate who answered my questions.
I got a text message when my item was ready for pickup and was able to pick it up and pay at the kiosk late after work when most other places would be closed! So amazing, thank you for your excellent service and attention to customer needs!

I wanted to love this place!
The first items I dropped off were done fine(only bc they barely needed a cleaning) but a pair of my jeans were not cleaned upon pickup so I left them there. It was EXTREMELY hard to get in contact with someone, I even waited an hour before. After a few weeks someone finally answered, said they’d “re-clean” the jeans and get back with me. Never called! A week after that I received a text saying they were ready, upon arrival I noticed the same issue with the jeans. I didn’t even bother to reach out for a refund. They can have it, but I’ll never go back there again.

Dropped off my suede jacket under the impression it was a $14 dry cleaning, get my item back after over a week and get slapped with a $50 bill—and worse, after paying it, the item wasn’t even cleaned at all. Still was exactly as messy as it was beforehand. Don’t understand what the $50 was for?? Disappointed, won’t return for sure

Great experience with Rite Dry Cleaners! First time there and was skeptical about their automated drop off/pick up service, but it was super easy, and my large throw blanket came back clean and fresh! Price was much cheaper than I thought it would be. Highly recommend!

Experience the best in laundry services at Perfection Valet Cleaners, your trusted local favorite! With a 4.8-star rating and a reputation for impeccable service, professionalism, and genuine respect for customers, you can trust that your clothes will be treated with care. From friendly service to clean facilities, Perfection Valet Cleaners has been a staple in the community for years, providing top-notch cleaning services with a personal touch. Whether you need a quick press or a deep clean, their team is dedicated to delivering perfection every time.

Perfection Valet Cleaners

Impeccable service, peak professionalism, and genuine respect for customers and goods every time. Every time!!!

I have been going to Perfection Cleaners for years. Friendly service, clean establishment,and my clothes are cleaned to perfection. What more could u ask for. Plus it is black owned. Great job, guys.

Needed to have an outfit pressed for family reunion. Banquet. Brought it in on Friday on Saturday afternoon. Was able to pick it up. It looked fantastic! Very friendly. Price was right on point point. Would highly recommend

I receive my Amazon packages w/o problems but, I had 2 of my favorite
Pink Baseball Caps cleaned and they were RUINED. I will never have anything cleaned there again

I have been coming here for over 15 years! Customer Service is always great and pricing is reasonable.

Experience the best in laundry and dry cleaning services at Kingsbury Dry Cleaners, where friendly faces and exceptional quality come together. With a reputation for reliability and fantastic work, our team is dedicated to making your clothes look and feel their best. From repairs to wash and fold, and alterations to dry cleaning, we've got you covered. Our customers rave about our attention to detail and the care we take with every garment, and we can't wait to show you why we're the top choice for laundry and dry cleaning needs.

Kingsbury Dry Cleaners

So I took my coat to be repaired and they did a great job and I had no issues. I decided to call them back for laundry wash and fold. They came to pick up my laundry and told me they would not walk up steps to pick it up and if I wanted them to do my laundry I’d have to carry it down the stairs to the building lobby. the reason I called them in the first place was because I Walk with a cane and I can’t carry laundry. They didn’t deliver the clean laundry a friend went to pick it up for me. I got the laundry back and it was well washed and folded, but before the amount I sent, which wasn’t much I paid $94. Way too much.

Very friendly, nice people, who have always done a great job over the years with cleaning and alterations.

So glad I was able to find this place on the East side. I needed the inside lining of a winter jacket repaired as well as dry cleaned for the season, and they did such an amazing job! Will always use them in the future!

Best cleaners in Cleveland.  We tried many on the East side and these guys are by far the best.  We recently moved to the West side and can't find a cleaner that even comes close here.  Really miss having these guys close by.

Used them for years for both dry cleaning and laundry. They are friendly, reliable and do a fantastic job!  Highly recommend Kingsbury!

Experience the best in laundry and dry cleaning services at D.O. Summers Cleaners & Laundry. Our state-of-the-art facility is open 24 hours a day, 7 days a week, providing you with the convenience and flexibility you need to fit your busy schedule. With a highly rated 4.9-star review and a team of friendly and professional staff, led by our exceptional manager Joey, you can trust that your garments are in good hands. Our wheelchair accessible location ensures that everyone can enjoy our top-notch services. At D.O. Summers Cleaners & Laundry, we pride ourselves on delivering reliable, high-quality cleaning and exceptional customer service, making us the perfect choice for families and regular users alike.

D.O. Summers Cleaners & Laundry - University Heights

I hate to be this person because it is absolutely my fault that I did not look at the prices… But you’d think for almost $300- a place like a dry cleaners would call you to confirm that the amount of $267 is OK for a couple pieces of fabric And a blanket… They text saying something about a special request..  ? Not thinking anything of it , My boyfriend responded yes .  We will definitely never be coming to this place again.. We’ve been coming here for years, Not this location, specifically but another one, And we have never one time probably total in a full fiscal year had a $267 dry cleaning bill and we take a lot of stuff to the dry cleaners. But for a couple of tiny dresses That I normally throw in the washer, That was absolutely ridiculous. Not to mention, I dropped our stuff off Saturday night, Definitely didn’t expect them to be done on a Sunday,  but we didn’t even get the “special request” text until almost 2 PM on Monday.. which had no indication of what the extra pricing would even be .. so we had no comforter for two days.. Which they could’ve at least said was done before everything else.. I’d gladly pay the $41 again to have our king-size Ugg blanket dry cleaned, But I definitely won’t be taking anything else ever again to this dry cleaners… And if I may make a suggestion, next time you guys charge somebody $300 for 10 items maybe call them first to make sure that charging the amount that most people barely have in their bank accounts is OK.
The prices make absolutely no sense and this is just honestly outrageous. And we waited three days for that… never again.

Updating this review on March 1, 2020, DO Summers at Fairmount Circle is still an excellent establishment. The entire staff, led  with energy and charm by manager Joey Lewis, serves you with a smile. The service is superb. They are friendly and never fail to ask if a garment needs special attention. They make an effort to know each customer and welcome you by name. This is very unusual for a cleaners. Good job!

Update on November 10, 2018. Service remains very strong. Megan and Joey are a terrific team. They are unfailingly courteous and address any questions quickly. 5 stars plus!!

Excellent service. Manager, Joey Lewis, really knows how to provide great customer service. Megan is also superb.

I provided clear instructions for my pants to be creased and heavily starched, yet neither of these requests was fulfilled. I was charged eighty-seven dollars for clothes I now have to re-iron. This is unacceptable.

Another great experience with Joey from DO Summers.  Joey has been at this DO SUMMERS for several years.  Always friendly, always smiling and always customer centered.  He greets clients by name and provides a great experience.  There are many options for dry cleaners so I choose UH DO because of the customer service.  Highly recommend!  Their delivery team is wonderful as well.

Reliable and friendly cleaner and laundry.  Great service.  The manager Joey is friendly and always helpful.  Megan is an exceptionally professional and pleasant when handling orders.  I have been using this location for over 45 years and it continues to be my only cleaner.   The y do the shirt laundry and dry cleaning at the location, avoiding loss of garments.

Experience the best in laundry and dry cleaning services at Tip Top Cleaners, where exceptional quality and outstanding customer care come together. Our dedicated team takes pride in delivering meticulous attention to detail, ensuring your garments are restored to their original beauty. From delicate stains to everyday wear, we've earned a reputation for reliability, convenience, and excellent communication. Enjoy the convenience of flexible pickups and drop-offs, all at reasonable prices, and discover why we're the go-to choice for those seeking top-notch laundry and dry cleaning solutions.

Tip Top Cleaners

Amazing service and quality work!
I first sent my wife's skirt to another dry cleaner, but they didn't get all the stains out. I sent it in to Tip Top and it looks good as new!

Great company and service! Pickups at my home are at no charge. Great communication. Quick turnaround time and reasonable pricing. It couldn't be more convenient.
They do a fantastic job of actually cleaning your clothes, and they also provide a laundry bag for future pickups.

Highly recommend! A+!

Tip Top Cleaners is a fantastic dry cleaner! My shirts come just the way I like them every time, lightly starched and folded. They pick up and deliver on a consistent schedule and communicate very efficiently with me. When I forget to put out my laundry bag, they even call and wait for me to bring it. Whenever I forget something in a pocket, no matter what the value of the item, they always return it. I would recommend this dry cleaner to anyone!

Aside from the five star dry clean tip top cleaners did for my husband's suit, they worked tirelessly on a white shirt that was heavily soiled in gasoline and worked miracles on it. It is as good as new! 5 star customer service and 5 star quality. Would recommend to anyone and everyone! This is the drycleaners to use.

I can't say enough good things about these people. Evening pickups, at no charge. Quick turnaround time, and reasonable pricing. They even dropped off my suit in a beautiful travel suit bag, free of charge. I'm so glad I found them. It couldn't be more convenient.

Experience the best in dry cleaning and laundry services at Satellite Dry Cleaners, where kindness meets quality. Our friendly and empathetic team is dedicated to providing top-notch service at affordable prices. From delicate dress shirts to specialty dresses and alterations, we handle every item with care and attention to detail. Our customers rave about our fair prices, timely service, and exceptional workmanship. Whether you're a long-time resident or new to the area, we invite you to try us out and discover why we're the go-to dry cleaners in Cleveland Heights.

Satellite Dry Cleaners

The people who run this place are so kind! And the prices are maybe half that of other dry cleaners. They were very thoughtful and timely. I will be returning !

Reasonable prices, and very quality work. They handled my dress shirts, a specialty dress for my wife and a simple stitch repair on a comforter. Glad I found them

I used this cleaners to clean my mom’s dress for her service months ago. I had a moment while picking my items up. The lady was so empathetic, she gave me a hug. I appreciated her kindness.

Have gone here for all of our dry cleaning needs since moving to Cleveland Heights and have been extremely happy with their services! Prices seem very fair compared to where I have gone before and the turn around time is always reasonable! Highly recommend.

DELIGHTED with Satellite Dry Cleaners! They’re a locally owned dry cleaner. They do high quality alterations and hemming as well. I’m VERY happy they’re in the Heights! Thanks to Jeanie and her husband!

Experience the best in laundry and dry cleaning services at Al & Fran Cleaners. With a reputation for excellent alterations and a caring team, this gem of a business is dedicated to providing top-notch care for your garments. From simple tailoring jobs to more complex repairs, their skilled staff will treat your clothes with the utmost care and attention to detail. Whether you're looking for a quick fix or a more extensive service, Al & Fran Cleaners is the perfect destination for all your laundry needs.

Al & Fran Cleaners

Brought in an overcoat that needed cleaning and both pockets repaired (they poorly repaired one of the pockets last year). Waited a week. Picked up the coat/ $42 invoice. As soon as I got it home, I noticed spots on the coat- wasn’t cleaned. Brought it back, showed the lady at the register. She proceeded to clean the coat by scraping at the spots with her thumb nail. Rolled my eyes and took the coat home. Reached my hands in the pockets- right liner ripped as soon as I touched it. Left pocket was never repaired. I’ll be paying someone else to clean and repair this properly. Won’t be going back to Al & Fran’s.

My claim ticket says clothes will be ready Friday at 5:00pm. Only issue is they close on Fridays at 4:00pm. Giant sign on the window says hours are 7-5, Monday through Saturday. Now I don’t have my clothes that I need for tonight.

Wildly dishonest place, must avoid.

They are super high. Im guessin the cost to do business but shit...we shall see stay tuned. Im scared to go in for alterations but...i need them done. My first time goin...

Great Taylor, they took me in right away and fixed my pants. They are gently caring and quick. I highly recommend them if you need a simple tailoring job.

This place is a gem hidden in the dirt. It’s right in my backyard and I never noticed it.

Thank you for the last minute service!
Barry Diamond

Fast, excellent alterations. Good prices.

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