Welcome to Harbour Cleaners, your trusted destination for all your laundry and alteration needs. With a 4.6-star rating and a reputation for exceptional service, we're dedicated to providing top-notch cleaning and tailoring for your special items, including wedding dresses, household items, and delicate leathers. Our team of experts takes pride in their work, ensuring that every garment is treated with care and attention to detail, whether it's a intricate alteration or a meticulous cleaning job.

Harbour cleaners,Alterations,Wed dress, Household item,Leather

My mom and I dropped off my wedding dress and her mother-of-the-bride dress to be steamed and pressed for my July wedding. I was charged $95 for my dress alone, and we made sure to lay both dresses flat and handle them carefully during transport to avoid any wrinkles.

When we took the dresses out of the bag on my wedding day, it was immediately clear that they hadn’t even been touched. They were just as wrinkled as when we dropped them off. By that point, it was too late to do anything about it, which was incredibly frustrating and stressful on such an important day.

When my mom went back to address the issue, the employee she spoke with was extremely rude and even threw a $20 bill at her like that would somehow make up for their mistake. The lack of professionalism and basic courtesy was shocking.

We expected a simple service to be done correctly and were met with poor quality, zero accountability, and disrespectful treatment. I would not recommend this business to anyone, especially for something as important as a wedding.

UPDATE: In response to the Owners review.
Yes, this order was in July, as noted in my original review. It was for my wedding, which is exactly why the experience stood out and why I wanted to share it, even months after everything has settled down. Both dresses were transported carefully, laid flat, and taken out immediately upon arrival at the venue that same day. Despite that, they were just as wrinkled as when we dropped them off. My mom went back shortly after the wedding, not months later as suggested, and was met with rude behavior. It’s disappointing to see the business deflect rather than take accountability. Our only mistake was trusting the work had been done and not checking before leaving. I truly wish the situation had been handled with more care and professionalism.

Harbour Cleaners did such a great job with the tuxedo alternations for my wedding. My tuxedo came out looking immaculate! Harbour Cleaners was reasonably priced and had a quick turnaround. I would highly recommend if looking for a place to get alternations done.

After reading all the great reviews, I brought in two of my wife's white dresses to be cleaned—one of them was actually her second dress from our wedding reception a few years ago. Both dresses had very noticeable stains, likely makeup or something that spilled at some point, and they had been sitting in the closet for quite a while without anyone realizing. I wasn’t sure if the stains could be removed completely, but this cleaners exceeded all expectations. They managed to remove every single stain, and now the dresses look absolutely brand new. Incredible service—I highly recommend them!

She did a wonderful job on hemming my bridesmaid dress with super short notice!! Very impressed and will be returning in the future! Highly recommend!

I brought in a purple leather jacket I got as a gift, it needed to be taken in at the waist. She did an amazing job! I know leather is more difficult to work with but it was exactly what I was looking for.

At Manchester Cleaners, we understand the importance of providing top-notch laundry and dry cleaning services to our community. Our team is dedicated to ensuring your garments are cleaned and cared for with the utmost attention to detail. We take pride in our ability to remove tough stains and delicately handle your most treasured items, from family heirlooms to everyday essentials. Whether you're looking for a reliable dry cleaner or a trustworthy laundry service, we're here to help. With our convenient hours and wheelchair-accessible facility, we strive to make your experience with us as seamless as possible.

Manchester Cleaners

I was told my dress would be hemmed and ready for pick up on Wednesday by 3pm. I came Thursday evening to pick it up. They had completely forgotten to hem my dress. I expressed my disappointment politely and said I needed it as soon as possible. The dress was ready Friday at 11am. There was no apology, accountability or offer of a discount.

The actual hem looks good, but would not trust them with any future needs. Also, price was double what I’ve paid at other locations.

Avoid.  I took (3) white dress shirts in to be clean and pressed and asked for a button to be added to (2) of the shirts sleeve.  The counter attendant and I talked in depth about the button on the sleeve and she marked it with a safety pin.  I live an hour away, so I return about 2 weeks later.  No buttons were added and all (3) shirts were covered in black lint and hairs.  Completely — the back, front and sleeves, no exaggeration.  I respectfully said that was unacceptable and that I shouldn’t have to take shirts I just got dry cleaned home and lint roll them.  She grabs a lint roller.  Now, I’m standing in this dry cleaner lint rolling the shirts I just had dry cleaned.  Again, I say I don’t feel comfortable paying for this.  She says sorry no manager on duty and I can’t do a discount.  She finally knocked a dollar off and I paid $10 to be on my way.  Never in my life…

Great job on dry cleaning and cleaning stains out of an older goose down blanket that had been passed down from parents. Got mud stains out of dress shorts that we had tried ourselves a few times and we’re going to throw them out. $5 for cleaning the shorts

Took a “brand new”shawl there to be cleaned at the end of October.  Picked up on 11-2 and when I tried it on at home 2 of the hooks were broken off.  Took it back to get fixed.  Cant even get the owner to call me.  Been back 2 times and he is not there.  Employee is  to saying I broke the hooks.  I still had the tags on the jacket!  Trying to get it refreshed to wear to a party.  This place will be off limits for me from now on!!!!

If I could rate this place, zero star, I would.I almost never write bad reviews ever, but this place gotta have it . I am a young professional who recently moved to Chester area almost 2 years ago and was looking for a nearby dry cleaning place.

The first incident is when they BURNED my brand new leather jacket that I just bought ..they tried to fix their mistakes by giving me a store credit..I decided to give them another chance and accepted this resolution and went ahead a bought me the same jacket again!

The second incident is when I sent 2 pants,one for alteration and the second one for a dry cleaning.. they forgot about the alteration and did dry cleaning for both pants! I didn't find out about this until I got home for sure and when I went back to explain to them, they claimed they already done it and that I had switched the pants around and showed them a different one!
The ladies in the back are rude and disrespectful.. The manager/owner is careless and only there till 12 pm!

I am definitely going to be looking somewhere else for better quality work and respect even if I have to drive far!

I do not recommend this business. It's a hassle!

M Cleaners is a shining gem in our community, offering top-notch laundry services with a personal touch. The friendly staff, including the sweet lady and polite gentleman, go above and beyond to ensure your garments are treated with care and attention to detail. Whether you need everyday laundry or specialized services like tailoring, M Cleaners is the perfect destination. With a 5-star rating and rave reviews from satisfied customers, you can trust that your clothes are in good hands.

M Cleaners

I have used them quite a lot. The lady is the sweetest and the gentleman is very polite. I have had my Taekwondo Dobok tailored and prepared for tournament standard here. I brought this to them on a last minute as the last shop butchered it. They were able to save it in short time and it now fits great. My suits, I have cleaned here and they do a fantastic job. Their pricing is well worth the quality and care you get.

Get ready to experience the ultimate in convenience and cleanliness at Sam's Cleaners! Open 24 hours a day, Monday through Friday, and extended hours on weekends, you can drop by at a time that suits you best. With a focus on providing top-notch service and a wheelchair accessible facility, Sam's Cleaners is dedicated to making your laundry day a breeze. Whether you're looking to wash, dry, or dry clean your clothes, Sam's Cleaners has got you covered with a wide range of services and amenities to make your experience as smooth as possible.

Sam's Cleaners

At Chester Cleaners, we strive to provide a convenient and accessible laundry experience for our community. With wheelchair accessibility and a wide range of hours, including weekday hours from 7:00 AM to 5:30 PM and Saturday hours from 8:00 AM to 4:00 PM, you can easily fit us into your busy schedule. We appreciate the loyalty of our long-time customers and are committed to continuing to serve them with the best possible service. While we acknowledge that we may not have met the expectations of all our customers in the past, we are dedicated to learning from their feedback and improving our services to ensure a positive experience for everyone.

Chester Cleaners

The quality completely unacceptable.  Alterations awful.  Suits pants and shirts shrinkage.  Refusal to pay and rude.  Noticed a change a  few years ago.  DO NOT spend your money @ Chester Cleaners.  They care nothing about the customer or doing right.

I will never go to this facility ever again. I am short so I have to alter all of my paints. I usually collect them, then bring them all at once. I make sure to have the guy measures me. In the past they  have hemed them too short, so now I have a bunch of pants that I have never worn having to cut them again to make them knickers. So I have them measure me. The man kind of screams and asks me, "You have more" right then and there I stopped trying on pants. I put the rest back in my bag and I went around to pay for my order.  He tells me what my total is, I go to pay and because a man has come in behind me standing there. He tells me to pay later.  What!!!! So I say, I need to pay now! Then he points to the guy behind me as if I wasn't there. I am a paying customer!!! He was rude, disrespectful and I will never never never go there again.

Have been going here for years and then 1 order I brought my usual.  Well this time around they gave 1 of my sweaters to another person.  I showed them the receipt and it showed how many items was on my order as plane as day and they jus shrugged their shoulders.  I asked for compensation ($150 lacoste sweater) and they jus looked at me like I was crazy. Sooooo.... needless to say that this is a cleaners that will not be visited again!  Go at your own risk!  count your items in front of them before you leave and make sure the order shows exactly what you brought in!!  Maybe you'll get lucky!

Do NOT go to this Cleaner for Cleaning or worst yet, ALTERATIONS. Rude and they REFUSE to correct THEIR MISTAKES on ALTERATIONS. Their philosophy is that if you leave the cleaners with your garment, that signals your satisfaction. No one tries on a garment until they get home or get ready to wear it. They make you pay FULL PRICE if you return with clothes that were hemmed incorrectly. Horrible business.

Been going here for years and had no problems. Will continue to use their services. Thank you your hard work!

Experience the best in laundry and dry cleaning services with a personal touch. Our friendly staff is dedicated to providing you with top-notch service, ensuring your garments are cleaned to perfection. With years of experience and a loyal customer base, we pride ourselves on our attention to detail and commitment to customer satisfaction. Whether you need dry cleaning, alterations, or just a fresh wash, we're here to help. Our wheelchair-accessible facility is open Monday through Saturday, making it convenient for you to drop off and pick up your laundry at a time that suits you.

Close

I have been using Betty's since 2007 for dry cleaning and lots of alterations and I have never been disappointed. It's a bonus that she is also very courteous and sweet.

I took my husband's black suit and a white shirt to get cleaned before we left out of town for a banquet. We have used her service for a few years with no problem.  However, when I picked up the clothing, the white shirt had yellow stains scattered on it.  I showed it to her and at first she denied it. But then said to bring it back and she would rewash it. Thanks but no thanks because the shirt is ruined.  I will NOT BE RETURNING A CUSTOMER!!

I've used this dry cleaner for about a year to dry clean my dress shirts and pants. This past week I picked up my shirts and one had a wrinkled  collar. I bright it back, they had me wait a day and when I picked it up, it was still wrinkled. The worker told me there was nothing they could do. It's funny how they've dry cleaned the same shirt before and not had any problem. I will not use this dry cleaner again and I'll have to replace my shirt now.

Will never use again. Had a leather jacket cleaned because the liner had spots on it but the outside was fine. Checked over the jacket several times even after I got there I looked it over and told her that the liner is the problem. There was no spots or markers of any kind on the outside all the buttons was good. She even looked it over herself. Go to pick the jacket up and it had spots on the outside leather and she swore that it was no way they could have done that. I didn't know what I was talking about.

Very very poor service. Ive been using this cleaner for over two years and this is my first bad experience. My black & white suit turned grey and blavk after they dry cleaned it!!!! Unbelievable, they didnt refund me nor apologize for it. I will never go back.

Looking for a reliable and clean place to do your laundry? Centre Coin Laundry is a great option, with a sparkling clean facility that's perfect for getting your clothes spotless. With a long history of serving the community, this laundromat has built a reputation for its cleanliness and polite staff. Whether you're a busy professional or a family with a lot of laundry to do, Centre Coin Laundry is a convenient and hassle-free choice. Plus, with wheelchair accessibility, everyone can come and do their laundry with ease.

Centre Coin Laundry

I came in at 5:30pm to dry only. The owner advised that I should hurry up, pointing out the sign inside. (Drying only should be done by 6. The door says 6:30/8). There were 2 ppl drying & washing already. I used the machine to get quarters, a few minutes later I went to get more quarters & the owner had placed an “Out of order” sign on the machine that I just used. A lady came in at about 6 to begin washing her clothes. The owner was very pleasant to her. I wonder why.  The lady needed quarters out of the machine, the owner then removed the out of order sign for her to use. I left with some damp clothes, others were still drying. Very disappointed in the way I was treated. The man said he was the owner. Awful.

Very poor customer service. Being New Year's Eve, I figured they might close early, but not that they'd violate their own handwritten sign. It said they closed at 6:00 bc of NYE. Ok, fine. Works for me, it's 5:08. So I go up to the door and the lady hangs a "closed" sign on it. I said "your sign says 6:00. Why are you closing?" She said " the last laundry load was at 4:30. That's how it always is". I said, "I'm not from around here. Passing through. There's no way I'd know that". She said, "sorry, that's how it always has been". Really? Really? So when they close at 8:00, their last load is at 4:30?? Makes NO sense. Not impressed, don't recommend them. Had to go 9 miles out of my way to take care of my laundry. Gave my business to someone else. Only just now able to leave this review.

They keep everything "very" clean,  I've been using Centre Coin Laundry off and on for several years. Thank you not all other Laundry services keep their equipment clean interior or exterior.

After reading other reviews, I was a little concerned, but everything worked out fine. Clean little laundromat, not very busy on a weekday morning, everyone was polite but minded their own business. As others have noted, the dryers are relatively expensive (25¢ per 4 minutes; I needed about 24 minutes on high to get everything dry; washers were $4). There are signs posted that address most of the complaints I read in the comments (last wash times, don't leave if your laundry is still there, etc.). I'll probably never be in town again, but I would stop here if I was and needed a laundromat. And Grant's Coffee is only a block away!

I know prices are higher everywhere, but this place has priced themselves right out of the market as far as I am concerned.  I used to take all my bedspreads, which are quilts, there to be laundered.  Price was $20 each.  I thought that was reasonable since I could do it myself for just under $10. This week, they wanted $70 for two!!! Really? I was so shocked that the man agreed to take $60 instead.  But no more!!

Dry Cleaners Near Me

Related Pages

Top 10 Dry Cleaners in Chester, VIRGINIA, USA

Top Dry Cleaners in Chester, VIRGINIA, USA