Welcome to Whale of a Wash Laundromat, your one-stop destination for all your laundry needs in Shepherdstown. Our facility is designed to provide a peaceful and convenient experience, with high-quality washers and dryers that can handle large and small loads with ease. Our customers rave about the cleanliness and organization of our laundromat, making it the perfect spot to get your laundry done while enjoying some quiet time. Whether you're a local resident or just visiting, we invite you to experience the Whale of a Wash difference.

Whale of a Wash Laundromat

McDonald's

Sheetz

Welcome to Shepherdstown where  it costs 50 cents extra to wash your clothes in hot water and quarter extra to wash them and warm water but it's not advertised when you put your money in it first very shady.
I say this is I use their kiosk to pay on the machine with my card and then when I went to go turn on the machine after my sale was approved it wanted 50 cents extra to watch them in hot water!

The location in Inwood is not only cheaper but they don't gouge you for having hot or warm water yeah I know it's only 50 cents but it's just a principal But like I said welcome to Shepherdstown!

Super Nice. High quality Huge Dryers and Washers. Highly recommended. My dryer died on me and I’m waiting on the new one to come in 🤷🏻‍♂️

Place is so clean and organized. Peaceful place to wash my clothes

I washed a very small throw blanket—not even a twin size—using a ton of my own detergent (3 cups of liquid plus powdered), and it still came out smelling like nothing. For how expensive this place is compared to other laundromats, the machines should work a lot better. Definitely not worth the money.  ZERO STARS
(Added- I did use enough fabric softener) the machines just don’t work well as they should.)

Welcome to Whale of a Wash Laundromat, your go-to destination for convenient and reliable laundry services. Our 24-hour facility is perfect for busy families and individuals who need to get their laundry done at any time. We understand that doing laundry can be a chore, but our clean and well-maintained facility aims to make the experience as smooth and stress-free as possible. With a variety of machines and amenities, we cater to all your laundry needs. Our commitment to customer satisfaction is evident in our responsive management team, who are always ready to listen and help. Whether you're a regular user or just need a quick wash, we invite you to experience the convenience and comfort of Whale of a Wash Laundromat.

Burnt Bean Coffee Co.

This is my preferred laundromat in the Martinsburg area. It is not perfect, but it is clean. If you come to wash on the weekend you may find all machines occupied. I have seen people washing things like doormats so you may find debris in the washers. The few people that come here usually have large loads. It is also on the side of a very large convenience store, and a Subway.

When my family and I first moved to WV this past September, I went to the Whale Of A Wash location in Martinsburg and didn't have the greatest experience. I left a review and management responded quickly regarding the steps they were going to take to correct certain things. I've since been going to this Whale Of A Wash location due to it being 24 hours. I have to say, they have won me over as a customer. A couple of weeks ago their game machine ate $10 that I put in it. I called the listed service number around 9pm. A kind woman called me early the next morning. Apologized and said she would send me a refund. Less than a week later, I received a $10 check in the mail as promised. As someone that tends to tidy up (putting all the carts in one spot, picking up trash, etc.) I would make one recommendation. Maybe a spray bottle with some kind of all purpose cleaner on the wall with the other cleaning items? There have been a couple of times that I have had to avoid certain folding tables due to spilled drinks, crumbs, etc. I can't speak for anyone except myself. But I wouldn't mind wiping down the folding tables I use when I am finished with them. Given that not everyone would be willing to do that, at least we would be able to clean up messes we see so all tables are usable.

Whale of a Wash has won me over. It is my "go to" laundromat. If anyone ever asked for a laundromat recommendation, I would definitely suggest Whale of a Wash.

When I arrived underwear was on top of the machines and trash was spread across the place. People showed up to clean shortly after but the place still felt gross. The biggest issue for me is when I went to put clothes in the washing machine I had to pull out trash and several cigarette butts. I do not smoke and it was the only machine available. To me this was disgusting. After drying my clothes and getting them home they were not washed well and had a really bad odor to them. I would definitely not under any circumstance use this place again. It just feels gross and clothes don't smell clean afterwards.

This laundromat is convenient due to the proximity of the gas station and subway, if that's your thing. It is filthy all the time though. The folding tables and chairs are filthy and pushed against the walls, instead of in the open space where they can be utilized. The chairs are broken and have sharp edges. It is evident that no money is going back into the place, typical of slumlords. The machines work via app or coin which is convenient. I'm sure there are better laundromats where you can spend your money.

Generally if I'm going to a Laundry mat it's because I'm in a situation where I don't have a washer and dryer. That in it's self is enough to put anyone in a bad mood. But this facility helps. It is very clean. The equipment is spot on. Prices are reasonable and I'm in and out pretty quick.

Welcome to Quality Cleaners, your trusted destination for all your laundry needs. Our goal is to provide you with exceptional service, ensuring your clothes are cleaned and pressed to perfection. With a team of friendly and reliable professionals, we strive to deliver high-quality results, on time, every time. Whether you're looking for dry cleaning, alterations, or simply a trustworthy place to take care of your garments, we're here to help. Our wheelchair-accessible facility is open Monday through Saturday, making it convenient for you to drop off and pick up your items at a time that suits you.

Quality Cleaners

Dunkin'

Considering the reviews prior to coming…I tried it out myself and this business is great! Had some work clothes cleaned and pressed - completed on time and as promised and turned out awesome. Also had 12 pairs of pants tapered and am very happy with how they turned out. Highly recommend this business as it is the only one in the area

Took 3 garments in to have Patches sewn on, was quoted $5 per patch, after I got home I received a call from the young lady that took my garments saying that they couldn't complete the job and I needed to come back and pick up my garments.  This is the kind of unprofessionalism that has taken hold in WV buisness' that I will never understand. Advertise yourself as a place that does alterations only to turn down paying customers. I have a  1 star rating, if 0 was possible I would have gave that.

If you are searching for a dry cleaner, this is definitely not your place!  Look at all these reviews there is a good chance you will never get your clothes/items back.
I dropped off 11 of my husband’s dress shirts and pants to be dry cleaned, they LOST all of them!!
She offered us to search the place for the clothes, the place is disorganized. In the time we were there a different customer’s clothes couldn’t be found either.
The reimbursement (it is printed on the back of the receipt)  will not cover for 11 new dress shirts and pants!

Terrible experience at this cleaners.

Good prices.  Friendly people never had an issue.

Very reliable and friendly! Clothes returned beautifully and they were even done before the pick up time

Welcome to Twist & Turn Laundromat Services LLC, the crown jewel of laundry facilities! Our spacious and spotless laundromat is equipped with a wide range of machines to suit every need, from large capacity washers and dryers to smaller ones for those smaller loads. Our customers rave about our cleanliness, friendly staff, and top-notch equipment that leaves their clothes feeling fresh and bright. We're proud to be a part of the community, offering a comfortable and welcoming environment that's perfect for getting your laundry done. Whether you're a busy professional or a family on-the-go, we've got you covered with our convenient hours and wheelchair accessibility.

Twist & Turn Laundromat Services LLC

Big laundry area, various size machines depending on your needs even 2 each of really big washer and dryers (120 lb) for massive loads. While they are a little more expensive than some further away (talking quarters here) the staff is super nice and helpful and since they are staffed it adds a little extra sense of safety. Also the laundromat is super clean and even though I accidentally tracked some mud in the staff cleaned it up and was super nice about it.

One of the best public places to do laundry ever... Seriously.
The machines are newer & in excellent working condition & cleanliness of the nachines & facility  is beyond compare!  The entire facility is spotless and smells great, too.  The lady in attendance this afternoon (9/28/25) keeps this place immaculate & is super nice!
They only have commercial front loaders, & have from smaller loads for $5 up to the giant loads.  I used a medium sized load machine for $7.50 & the second from the largest load for $11.  They also have medium to giant driers - all for .25 cents for 3 minutes each.
It might be a slight bit costlier to come here as opposed to some other laundromats, but you get what you pay for.  If a sanitary laundry is what you want, come here & pay a few bucks more.  It's worth it.

This is, hands down the nicest, cleanest and brightest laundromat I've ever been in.  The machines are in excellent condition, the entire laundromat is spotless. The owner was here while we washed our clothes. She was very pleasant and cleaned the machines after every use.  I highly recommend Twist and Turn !!

This laundromat is very clean, my clothes always come out fresh and bright. You don’t get that stale dryer smell when you walk in and the day shift worker is very kind and patient with customers. She walks around and cleans each washer, dryer and surface every 30-60 minutes. Washer prices range from $6-22 dollars depending on how many loads you’re washing with 12 loads being the max. Big dryers are $11 per 25 minutes. I recommend you bring cash, she does have a change machine.

I was very suprised by clean this place is. It feels very roomy and comfortable. Very good environment and very nice people. It did an amazing job washing my clothes. Overall this is a very nice and clean working laundromat.

Executive Cleaners is a convenient and reliable laundry service that has been serving the community for years. With a dedicated team and a focus on professional cleaning, they are a great option for those who need their clothes cleaned with care. Although some customers have reported mixed experiences, many have praised the quality of their work, particularly with alterations and tailoring. Whether you're a busy professional or just need a trusted cleaner, Executive Cleaners is worth considering. With wheelchair accessibility and a range of services, they strive to provide a welcoming experience for all customers.

Executive Cleaners

Panera Bread

Wawa

I have been using their services for 5 years. I am a realtor, so I am using my office clothes often and need them to be professionally cleaned. I have also had multiple outfits tailored, including a dress to wear in Paris. It came out perfectly! I love their efficiency and attention to detail. The owner is lovely, and is always kind and professional. My suits and my husband's come out well pressed and clean!

My wife and I had an absolutely horrible experience at this cleaner/alterations place. We bought a vest and tie set from Amazon for our wedding and just needed the vest hemmed — something simple that should’ve been no problem. My wife dropped it off on 10/22, and the receipt clearly said pick up on 11/5 before 5pm.

On 11/5, I called right before heading there from work to let the lady know I’d be there around 5:09pm. She immediately said “no, pick up tomorrow.” I explained that we were leaving for Virginia the next morning for our wedding and wouldn’t be back until the following week. She started yelling over me, saying to bring the receipt in.

When I got there, I handed her our receipt that clearly said “pick up Wednesday before 5pm.” She handed me back a different one that said Thursday — clearly changed. I told her we needed it for our wedding this weekend, and that she’d had two weeks to do a very simple hem. Instead of apologizing, she just kept insisting it would be ready Thursday.

Then she goes in the back, grabs the vest — completely untouched — hangs it up, and hands it back to me saying she couldn’t do it today. I took it and left.

As I was getting into my car, she chased me outside, grabbed my car door, held it open, and screamed “HANGER” at me repeatedly, refusing to move so I could close my door. I told her several times to move and that she was being completely inappropriate. She only backed away when I started backing my car up.

I have the whole encounter recorded because her behavior was so aggressive and unprofessional.

Save yourself the stress — do not go here for any alterations or cleaning. Completely unreliable, rude, and honestly unhinged behavior from the owner. We almost didn’t have my wife’s wedding outfit because of them.

I've been here twice, and both times it was nearly impossible to communicate with the staff. The second time I was trying to ask about a dress alteration for my daughter, who was with me. The lady pulled out a pre-written sign that said "measurements at home" and then quoted $80!! When I tried to explain that's too much (what the dress cost in the first place), she waived her hand at us and said "then good luck." I politely responded that I will not come back there and she said "good idea." So the English she did use in front of my 9-year-old was quite rude. If I could give this "business" a 0, I would. I recommend trying anywhere else.

*Update: We found a lovely in-home alteration business in Charles Town that charged half as much and did an excellent job in half the time :)

The woman at the front register displayed a concerning level of rudeness and disrespect. Her limited English proficiency hindered effective communication with customers. I dropped off two blazers for pressing, but upon my return a week later, they were not pressed adequately. I returned them. A week later, when I came to pick them up, one blazer still exhibited visible wrinkles. When I addressed this issue, she reacted confrontationally and instructed me to leave and gave me a partial refund. Furthermore, she demanded that I place both blazers on the rack and forcibly removed the dry cleaner tags from them. As I began to exit, she followed me, repeatedly yelling, “Get out,” along with other foreign phrases. This behavior was extremely unprofessional and disrespectful, indicating that she may not be suited for this line of work.

So far this is it ....Dropped off pants to be hemmed and altered at 9 am today ; I asked to have them back at 5pm today .  They were not even looked at .... and she said come back tomorrow...maybe .. . I almost lost it , so I walked away.
The Lady at thd counter was very dismissive , rushed and can not communicate in English; she needs to take classes or something.

Experience the convenience and reliability of Spot Laundromat, your one-stop destination for all your laundry needs. With 24-hour access, 7 days a week, you can do your laundry at a time that suits you best. Our facility is wheelchair accessible, ensuring that everyone can enjoy our services. We pride ourselves on providing a clean and comfortable environment, complete with great AC and free dryers after a wash. Our customers rave about our drop-off cleaning service, which includes washing, folding, and even pickup and delivery options, making laundry day completely stress-free.

Spot Laundromat

We being our 7 and 8 year old's laundry here for drop-off cleaning and we are SO IMORESSED. I cannot recommend this service highly enough. Good enough for the price that they just wash, but they fold so nicely. The underwear are folded like origami envelopes so little kids can take them out of the bag and put them away without coming unfolded. The folks behind the counter are so kind and gentle. I felt very uncomfortable the first time since it seems rude to hand someone piles of dirty laundry, but they completely put me at ease. We discovered our 12 year old had been hoarding dirty laundry in her room instead of washing at home, so we took it in. Turned out to be 80 pounds of laundry which they washed with vinegar and oxiclean to eliminate odors. It would have taken us a month to get it all clean at home with both parents working and our own laundry to do. In October of 2025, it was $150 for them to wash, dry, and FOLD 80 lbs of laundry. unbelievable value. I know this is getting long and I sound like a plant at this point but I swear im just an incredibly grateful mom who has been insanely impressed by this service. The laundromat area is VERY clean as well, and their clientele is the kind of folks who run to hold the door for you when they see you with a big basket on the way in/out. It's seriously such a value to our community and if you've been on the fence, DO IT. try it once and I swear you'll never look back.

It's a very clean location. Great AC if its hot and free dryers after a wash! You have to get a reloadable card to use the machines (washers, dryers, and even vending machines if you get hungry or forgot your laundry necessities). Usually very peaceful.

Spot Laundry Service is such a great find! They make laundry day completely stress-free — everything comes back fresh, clean, and perfectly folded. The pickup and delivery are always on time, and the whole process couldn’t be easier. Heather always helps me and she’s really nice — friendly, professional, and makes the experience even better. Highly recommend Spot Laundry Service for anyone looking for reliable, top-quality laundry care!

I was on vacation from Colorado. I always use a laundry service. Needed help to get set up.  Your literature should tell folks the  location tracking on their phone must be turned on to use the App.  I also could not pay my bill through the App either. I would say the IT portion of the business needs a little work.  Service overall was excellent.  Very satisfied. Heather at the Martinsburg office was extremely helpful.  I had specific questions about how things work.  She answered every one and helped me navigate through the payment portion that wasn’t working for me.  Very professional!

The spot laundromat used to be The cleanest and Martinsburg. Well, for the last few months, I’ve been coming here It’s been disgustingly dirty These new workers are not cleaning This place. This will probably be the last time I come because I just rather not watch my clothes in a dirty place of business.

Looking for a convenient and reliable spot to do your laundry? Look no further! Whale of a Wash Laundromat is a great option, with a clean and well-maintained facility that's open 7 days a week from 7am to 9pm. The staff is helpful and the laundromat has everything you need to get your laundry done quickly and efficiently. Plus, with the added convenience of an app to pay, you can make the most of your time. While some reviewers have noted concerns about safety and prices, many others have had positive experiences and appreciate the laundromat's proximity to other amenities like restaurants and shopping.

Price high but does good job for washing and drying.

Smokers will take your clothes. Don’t think for one minute you can step off and think your clothes will still be there. Bad location lost 100’s of $ of clothes. I should have not left it for a sec but wow

I'm writing this post the same evening that I did laundry at this business. If I could have rated it zero stars, I would have. The first and most important reason I will never return there is their washers. I used 3 separate washers and realized (unfortunately) when I was removing my clothes from them they all three smelled horrendous. If you've ever smelled a funky washing machine, you know the exact smell I am talking about. Times it by 5, and that's how their washers smell. The other reason was partially a me problem. But it was how it was handled. I arrived at 6pm. There is a sign on the door that says to wash your last load by 8:15 so they can be dry by 9. My last load went in the dryer at 7:45. A solid half hour before their recommended time. I used 4 dryers in hopes that loading them light would help them dry fast. Nope. 9:00 rolls around and I still had about a half a basket of clothes to fold. I was clearly standing there folding laundry. This dude with keys walks in, doesn't say a single word to me and shuts the lights off. Straight up left me with two tables full of folded clothes in the dark. So I stood there in the dark getting my clothes bagged up. He still never spoke a word to me and I left at 9:15. There are ways to handle business, and this isn't it. It was rude and unprofessional. I certainly didn't feel like my business was appreciated or like I was welcome there. Never again.

Descent laundromat, has everything you need and they keep it clean.  Just doesn't feel very safe.

I enjoy doing my laundry here. It is close to my house and i like that they now have an app you can use to pay. It's right next to a family dollar and a couple restaurants so there's always something to pass time when waiting for your clothes.

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