Barry's Cleaners & Launderers is a trusted gem in the community, renowned for its exceptional service and attention to detail. With a team of friendly and accommodating staff, this laundry and dry cleaning service has been pleasing customers for decades. From alterations to same-day service, they go above and beyond to ensure your garments are treated with care and precision. Whether you're a long-time resident or just visiting the area, Barry's Cleaners & Launderers is the perfect destination for all your laundry needs.

Barry's Cleaners & Launderers

Got some alterarions done in New London and it was supposed to be tranfered to this location for pick up. Came and the guy asked my name because of course I forgot my slip. Which I will never do again. I gave him my name, he had a hard time hearing, seeing and spelling. He kept spelling it wrong and getting my first name wrong, I kept repeating myself. Finally after numerous corrections he tried to find my items. Told him I got the text for pickup. He can't find my items. Come to find out they never delivered it here per my requet for pickup and it was still in New London. Called them, they apologized and sent it here, So I had to come back, this time no notification it arrived so I waited to the next day and I was able to pick it up. Please come prepared with a slip because this  man had a very hard time hearing and understanding. Have patience. When I left he told me a joke and I laughed. Its definitely not fun to get older.

I had a dress hemmed and they did a great job. Also needed a quick press of another dress with very silky fabric. I would have scorched it. Great service.

Friendly and efficient staff. Very accommodating and the service is top notch. They offer same day service if you drop your items early in the morning. I'm temporarily in the area for work and they will definitely have my business whenever I'm in Niantic.

in all the decades since using their service I have been pleased .. their staff are all terrific.. helpful and attentive.. never lost anything and will go out of their way for you.. why someone would give them three stars after complimenting them s outrageous.. Ps.Their prices are competitive! Would be great if they could start including less toxic cleaners..

Outstanding service, and fair prices. I don't go anywhere else for dry cleaning or laundry. Friendly help as well.

RevRon

At Barry's Cleaners & Launderers, we strive to provide top-notch laundry services to our community. With a focus on convenience and quality, we offer a reliable 2-day turnaround for dry cleaning, ensuring you get your garments back quickly and looking their best. Our wheelchair accessible facility is open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 8:00 AM to 1:00 PM, making it easy to fit a visit into your busy schedule.

Always meets my expectations. I was disappointed when they removed the options of light, medium or heavy starch. Now it's just starch or no starch. I have since learned that us the industry wide trend but I don't like it. Once again the customer loses. Laundry is prompt and always on time. Very reasonably priced and if you prepay there's a 5% discount. If you are active duty or retired military, there's an even better 10% discount. Been coming here for over 50 years and just found out. Being retired military this is quite a revelation. I was active duty when I became a customer.

On at least 6 occasions I have had clothes come back with stains or still not clean.  I have immediately run them through my washer and eliminated the stain.  I have addressed this with Barry's several times.  I honestly don't believe them to be professional or ethical.  I would not recommend them to anyone and will never use them again.

Extremely rude. Worst customer service I've ever experienced. If you don't enjoy being snapped at or ridiculed for no reason other than dropping off your garments, take your business elsewhere.

Just had a military dress uniform dry cleaned and it looks great. They have a 2 day turn around which was convenient as well.

Horrible service, horrible attitude, doesn't get the clothing clean, and wants to charge you extra for not doing their job!! Steer clear!!!!

Experience the convenience and cleanliness of Laundry For Less New London, a top-rated laundromat dedicated to providing a positive experience for all customers. Our modern facility is designed with your comfort and efficiency in mind, offering a wide range of machines, including large capacity washers and dryers, as well as Bluetooth-enabled devices for easy monitoring and payment. Our commitment to cleanliness and maintenance ensures a hygienic and pleasant environment for you to do your laundry, with staff regularly sweeping, mopping, and disinfecting all areas.

Laundry For Less New London

Used to really like this place, it’s always clean and fast, used to also be convenient. You could use Apple Pay on the machine and connect it to the dryer or washer and it was super easy. They’ve recently swapped to a “laundry card” system and it sucks, you can only load certain amounts of money. Basically designed to suck up your dollars.

My biggest issue is their dryers. They’ve ruined 5 of my big nice soft blankets. Used medium heat and it burned them and made them melt. Tried it with no heat and they were still wet and cold. Tried low heat and it still melted them. There’s no winning.

Love this place, it’s always really clean I’ve seen someone in here multiple times sweeping and mopping and wiping everything down. The first time I was there I reached out to the owner for the WiFi (another added plus) and they responded right away while I was still there.  There’s a table and chairs so I can bring my laptop and work while I wait, a lot of folding counters and laundry carts, vending machine, A BATHROOM- and also everything is very user friendly - would clearly recommend.

This place started off good and with promise but has quickly gone downhill. Dryers are not cleaned, please check the one you intend to use before putting your clothes in! The photo was just one of many that had gooey stuff on the inside.

I love coming here, the machines work extremely well. All machines (including soap and drinks and stuff) are all Bluetooth as well, so I can know what machines are available via an app on my phone and that makes it so much easier to plan out when I do my laundry. I greatly appreciate the convenience of this laundromat!

Very clean laundromat. One of the cleanest in Southeast CT. May GOD Bless this Laundromat continously. May Peace always remain here.

Barry's Cleaners & Launderers in New London, located at 565 Colman St, near the crossroads with Vauxhall Street, close to the local Dunkin', is renowned for its exceptional garment care and tailored customer service. With an impressive rating of 4.3 stars from 89 reviews, this establishment is praised for its comprehensive services including dry cleaning, alterations, and special care for wedding dresses. Their dedication to preserving the quality and integrity of each garment is highlighted by both long-time patrons and new customers alike, marking Barry's as a cornerstone in the city's fabric.

# Barry's Cleaners & Launderers: A Staple in New London's Garment Care

Nestled on 565 Colman St, Barry's Cleaners & Launderers stands as a testament to quality and dedication in the heart of New London. This esteemed establishment has served the community for decades, offering an array of services that go beyond the traditional dry cleaner's remit. **Specializing in eco-friendly cleaning techniques**, Barry's ensures that your garments not only come out looking pristine but are also treated in a manner that's kind to the planet.

Their **same-day service** is a boon for professionals and anyone in a rush, promising garments ready for collection by the end of the day if dropped off early enough. This, combined with their expertise in **specialty garment care** including wedding dresses and complex alterations, sets Barry's apart in a city known for its diverse and demanding sartorial needs.

Given New London's varied weather patterns, from the damp, salty air of winter to the sweltering summers, Barry's knowledge of **seasonal garment care** is invaluable. They offer advice and services tailored to protect your wardrobe from the elements, whether it's a winter coat requiring special treatment post-season or a silk gown needing meticulous care to combat summer's humidity.

The local demographic, a mix of professionals, military personnel due to the nearby submarine base, and a vibrant arts scene, finds Barry's particularly accommodating. Whether it's uniforms requiring precise attention to detail or a costume for the latest theater production, Barry's delivers with expertise and care.

Customers appreciate the **community involvement** of Barry's, from participating in local events to offering promotions that benefit both new and returning clients. Their commitment to the city and its people shines through in every interaction, solidifying their reputation as a cornerstone of New London's business community.

Dunkin'

Came to this location because we needed alterations. We have altered several items like prom dresses, dresses, had a button placed on a jacket and have been satisfied each time. Have not gotten anything cleaned here but Im sure we will someday. I asked for my pick up to be in Niantic location and they said no problem. Paid for my items and waited to get the pickup notification.

Consistently excellent! Their dry cleaning, linens laundry service, and dressmaking are superb.

Honestly, so disappointed in this place. Year after year their integrity and quality of cleaning my suits has gone down dramatically. Dropped of 5 suits and pointed out small minor spots that need to be spot cleaned. Picked them up and my suits looked like they weren’t even touched. I asked them about the spot removal and she said they tried and couldn’t get it out but brought my suit cost to the back room, 30 seconds later comes back and says he tried a little and got most of it, but anymore he will ruin the color….. so I’m confused now. How does he treat it for 30 seconds and it’s almost gone but before they couldn’t get it out ???? Very concerning and will not come back. Absolute garbage, and the ladies who run the front are just so unpleasant and rude. I’ll take my 10k a year dry cleaning bill elsewhere.

I'm a long-time customer with no complaints! I really like the fact that if you get your items in as soon as they open, they will be ready the next day! 😊

I've had multiple pieces of clothing cleaned and tailored at Barry's and have been satisfied with the outcome and customer service every time

Nestled in the heart of Groton, along the bustling CT-12 corridor, Groton Laundromat stands as a beacon of cleanliness and innovation. Famed for its eco-friendly cleaning solutions and state-of-the-art technology, this independently owned gem caters to a diverse clientele, from busy professionals to local families. With its unique blend of traditional service and modern convenience, Groton Laundromat is more than just a place to wash clothes; it's a cornerstone of the community.

# Groton Laundromat: A Modern Spin on Tradition

In the quaint town of Groton, a stone's throw from the historic Submarine Force Library & Museum and the bustling Naval Submarine Base, there lies an establishment that has woven itself into the fabric of the community - Groton Laundromat. Located at 591 CT-12, this independently owned laundromat is rooted in the town's rich naval history, providing a service that is as indispensable as it is innovative.

Owned and operated with a passion for cleanliness and an eye towards the future, Groton Laundromat is not your typical laundry facility. It distinguishes itself with eco-friendly cleaning solutions, ensuring that every garment it handles not only comes out looking its best but also contributes to the well-being of the environment. This commitment to sustainability is matched by a dedication to cutting-edge technology; with online booking and app-based services, customers enjoy a level of convenience that is rare in the industry.

But what truly sets Groton Laundromat apart is its deep connection to the community. From sponsoring local events to participating in neighborhood clean-up efforts, the business is a testament to the owners' belief in giving back. As seasons change and Groton continues to evolve, Groton Laundromat remains a steadfast presence, embodying the spirit of innovation and community service that defines this historic town.

Whether you're a local resident in need of specialty garment care or a visitor looking for same-day service, Groton Laundromat offers a welcoming atmosphere and unparalleled expertise. It's a place where tradition meets technology, and where every customer leaves satisfied, knowing that they've contributed to a local business that truly cares about its community.

Groton Laundromat

VERY clean, staff was very polite and will go out of their way to help when needed. Machines all look new and they clean very well. Anytime I need to go to the laundromat this is the place I go.

The washing machines do not rinse out your clothes. When you go to put them in the dryers they are soaked and it costs $6  just to dry a couple loads.

Helpful, vigilant and considerate staff member. They have three washing machine sizes available 20, 40 and 75 lbs. 20 starts at 2.50 and 75 at 11.00. The dryer cost .25 e
for every 6 minutes. I went in at 6 .15 am and the place was ready and quiet. They have next dry cleaning service, candy beverage and snacks dispensers and a massage chair :-).

I had been coming here for 5 years.   At first it was very clean and everything worked.   I was confident dropping my clothes off and never a problem.   Twice our laundry was lost,  never completed on time because they never tagged it and we had to find ourselves.   The facility is a mess with litter on the floor and stains on the floor.    Management doesn't care and does absolutely nothing to fix problems.   Never go here!

There were several washers out of service but I was able to get all my washing done.  I thought it was very expensive but I haven't been in a laundromat in years.  I did notice that the sofas in the waiting area were very clean and had been vacuumed recently.  There were several tables available for folding clothes.  They have a drop off service as well.  There are drinks and snacks available for sale in vending machines.  There's also a TV.  The person working there patiently helped me with all my questions.

Plaza Cleaners on 752 Long Hill Rd, Groton, stands as a beacon of quality and convenience in the laundry industry, boasting a stellar 4.7-star rating from satisfied customers. With an impeccable record of service since 2006, our expertise in handling various fabrics is unmatched, ensuring your garments look their best in every season. Nestled conveniently in Groton, we offer extended hours to fit your busy schedule and a range of services from dry cleaning to delicate fabric care.

# Welcome to Plaza Cleaners - Your Local Laundry Experts

**Why choose Plaza Cleaners for your laundry needs?**

- **Convenience at Your Fingertips:** Located at the heart of Groton on 752 Long Hill Rd, our store is a stone's throw from local favorites like Dunkin' and Starbucks Coffee Company. Our operational hours are tailored to fit your lifestyle, ensuring we're here when you need us, Monday through Saturday!

- **A Testament to Heritage:** Serving the Groton community since 2006, Plaza Cleaners is not just a business; we're a part of the local tapestry. Our long-standing presence and active community engagement have made us a household name, trusted for our reliability and quality service.

- **Unrivaled Expertise:** Our team's specialized knowledge in treating a variety of fabrics means your garments are in safe hands. Whether it's battling the local weather's wear and tear or caring for delicate fabrics, our expertise ensures your wardrobe is impeccably maintained.

**How does Plaza Cleaners stand out in the Groton neighborhood?**

Nestled in an area rich with history and community spirit, Plaza Cleaners prides itself on being more than just a service provider. Our partnerships with local businesses and organizations highlight our commitment to community involvement, while our location offers unparalleled convenience for our customers.

**What can customers expect in terms of service and expertise?**

Expect nothing but the best. With years of experience, a commitment to quality, and a deep understanding of fabric care in all local weather conditions, Plaza Cleaners guarantees satisfaction. Our drive for excellence is matched only by our dedication to the community we serve.

Plaza Cleaners

Starbucks Coffee Company

My new go-to dry cleaner… very straightforward, pleasant, and my jacket was noticeably cleaner than I’m used to seeing from other places. Highly recommend!

Amazing service and very kind owners. I have been using Plaza Cleaners since 2006 - nearly 18 years now. They always will have your clothes ready for you when you need them with the best quality. I would recommend them to anyone!

The manager is so very nice and awesome to deal with. She always puts  a smile on my face and I am most likely guaranteed a good laugh, too. Very patient and does good work.

Very clean and pleasant place to do all your Dry cleaning and alteration needs excellent

Best cleaners within an hours drive!  Such nice people, who do amazing work, and very reasonable, too!

Lower Connecticut River Valley Planning Region

Best Cleaners on 90 Halls Rd in Old Lyme stands out not just for its impeccable dry cleaning services but for its commitment to eco-friendly practices and innovative technology, offering same-day service and a user-friendly app for hassle-free bookings. Nestled amidst a bustling shopping corridor, this local gem caters to a discerning demographic that values quality and convenience.

In the heart of Old Lyme, a stone's throw from the bustling Long River Local Farm Market & Cafe and the familiar aroma of Dunkin' on 83 Halls Road, lies Best Cleaners - a beacon of modern dry cleaning and specialty garment care. With its doors open wide from Monday to Saturday, embracing both the early birds and the weekend errand-runners, Best Cleaners has woven itself into the fabric of the community, becoming a familiar and trusted establishment on 90 Halls Rd.

It's not just the convenience of its location that has the locals talking; it's the magic behind the counter. Imagine dropping off a cherished but wine-stained evening gown in the morning, only to have it returned to you, meticulously cared for, by the end of the day. This same-day service promise, combined with the allure of eco-friendly cleaning practices, positions Best Cleaners as a pioneer in the dry cleaning industry. Here, technology enhances tradition - with the latest in garment care equipment humming in the background and a sophisticated app that simplifies everything from booking to payment, bringing 21st-century convenience to the age-old task of laundry and dry cleaning.

The real secret to Best Cleaners' success, however, might just be its people. Specialists who not only know your name but also the unique care each fabric in your wardrobe demands, holding certifications that speak to their expertise. It's a place where a prom dress or a bespoke suit is treated with the reverence it deserves, ensuring every pleat and fold is perfect. Amid the comings and goings on Halls Rd, amidst the peak times when the community rushes in with bags filled with the stories of their lives, Best Cleaners remains a steadfast, reliable presence. A testament to what modern technology, environmental consciousness, and traditional customer service can achieve together in the heart of Old Lyme.

Best Cleaners

Long River Local Farm Market & Cafe

Picked up 6 chef coats and it didnt even look like one was cleaned. I have been to other places and they come out spotless. They charge double than what we have paid previously. I only tried this place since it was closer to my home. I will drive the extra 15 miles where I know the job is done.

If you are going to get a prom dress shortened ANYWHERE, go to this place. I can tell you that their work is phenomenal. The nice woman who did the adjustments on my daughter’s dress not only got the dress done almost a week earlier than it was expected to be, the quality was amazing and better than any place I had been to before for a fourth of the cost. They are timely, kind, and overall great people. I would recommend them to anybody looking for good dress alterations in the area.

Great dry cleaning -- fast and finished to high standards. The best of Best is your reception manager. She is such a pleasure to speak with --always a smile.  Thank you!

Excellent.  Pants were ironed with knife-like creases and they looked wonderful when I wore them to church with a tan sportcoat and necktie.  Service was prompt and cheerful.

The "BEST" dry cleaing service I have ever had. Drop off in the morning and ready to be picked up that evening. Very friendly staff, almost never have to even give my name. They know who you are. I highly recomend!

Nestled in the heart of Old Saybrook on 36 N Main St, Lighthouse Cleaners stands as a beacon of quality and tradition in the local community. Renowned for its environmentally safer dry cleaning methods and meticulous attention to detail, this establishment has carved out a reputation as the go-to spot for residents seeking top-tier laundry services. With a heritage that speaks volumes about its dedication and a modern edge in technology use, Lighthouse Cleaners offers a unique value proposition that blends old-world craftsmanship with the efficiency of today's tech.

# Lighthouse Cleaners: A Beacon of Quality and Tradition in Old Saybrook
Nestled on the charming N Main St of Old Saybrook, Lighthouse Cleaners is more than just a dry-cleaning service; it's a cornerstone of the community. With a splendid rating of 5 stars from local reviews, it's undeniable that Lighthouse Cleaners holds a special place in the hearts of Old Saybrook residents.

## Heritage and Community Ties
Operating with pride and care, Lighthouse Cleaners has been a fixture in Old Saybrook for years. Its location, just a stone's throw from local favorites like Ashlawn Farm Coffee and the bustling Main Street where cafes like Starbucks and Caffè Toscana draw locals and visitors alike, places it right at the pulse of the town. The business has woven itself into the fabric of the community, participating in local events and contributing to the town's vibrant history.

## A Modern Twist on Tradition
Despite its long-standing heritage, Lighthouse Cleaners doesn't shy away from modern technology. Offering online booking and utilizing the latest eco-friendly cleaning technologies, they strike the perfect balance between traditional quality and modern convenience. Their use of non-toxic solvents ensures that your clothes come back not only spotlessly clean but also odor-free, without harming the environment.

## Unbeatable Value and Service Highlights
The value proposition of Lighthouse Cleaners is clear: exceptional service using the latest technology at reasonable prices. They offer a range of services from detailed pressing to wedding gown preservation, all carried out with meticulous care. The owner, Tracy, is known for her commitment to quality and customer service, making sure each garment receives the attention it deserves.

## Tips for Locals
1. Make use of their online booking for hassle-free service.
2. Don't miss out on their shirt service for the perfect press.
3. Ask about their eco-friendly practices and how you can contribute to a cleaner environment.

Lighthouse Cleaners isn't just a business; it's a testament to the enduring charm and character of Old Saybrook. With its blend of tradition, modernity, and community spirit, it's no wonder residents have trusted them for years.

Lighthouse Cleaners

Ashlawn Farm Coffee (the cafe)

Caffè Toscana

Absolutely the best dry cleaners around! I’ve been using Lighthouse Cleaners for years, and they always do a fantastic job — everything comes back perfectly cleaned and pressed. But what really blew me away was their honesty and integrity: they found $100 in one of my pockets and stapled it right to my cleaning receipt when they returned my clothes! How great is that? You don’t find service — or people — like that anymore. Highly recommend them to anyone in the Old Saybrook area!

I am not one for writing many reviews but I just had to!! My favorite wool/cashmere blend coat was ruined by some stranger who spilled red wine all over me and I thought it was toast. Lighthouse Cleaners cleaned it in only one try no problem after another cleaners said it couldn't be done! Shoutout to them for always being friendly and reliable.

We love the service. Always happy with their dry cleaning. Reasonable pricing. They also contract out for sectional-rug cleaning. We had 3 rugs cleaned that we were very happy with.

Great service !!! Just moved to Niantic and I had a white shirt with a rust stain. My dry cleaner in Middletown was unable to get it out. I went to the local cleaner in Niantic and they were unable to get the stain out. I decided to go a to Lighthouse Cleaners and they were able to get the stain out. Turnaround time is excellent and price is very reasonable. Great customer service.

I’ve been going to Lighthouse Cleaners for the past 14 years - simply stated a first class organization managed by the owner Tracy!  Without a doubt the best cleaners along the entire shoreline!!

Welcome to Ideal Cleaners, your trusted destination for all your laundry and dry cleaning needs. Our friendly and professional staff are dedicated to providing you with exceptional service and attention to detail. From delicate garments to everyday items, we take pride in ensuring that your clothes are cleaned and pressed to perfection. Our customers rave about our polite and efficient service, and we're committed to making you feel like part of the family. Whether you're a long-time resident or just visiting, we invite you to experience the Ideal Cleaners difference.

Ideal Cleaners

Fraudsters.  I was told that my rug would cost no more than $100 to clean.  I  paid upfront and when collecting the rug, was told it was an additional $25.  The owners contradicted what they said at drop off and I had to pay the extra amount to collect my item.

Heard good thing, got poor results. And for the price… wow do I feel scammed. $40 for this to look worse than it did when you got it is wild. It’s still got dirt in it, it stinks still, and it is now very faded which I have no idea how you manage to do dry cleaning. But regardless dirt should come out of this, not like it’s oil. Looks like it wasn’t even touched, and for sure smells like it wasn’t. Horrible.

Super friendly people, funny goofy guy at thr register. Did a wonderful job on ny husband's suit.

I've been using Ideal Cleaners ever since 2017. They have always been so polite and very professional. They really came through for me yesterday. I needed a pair of pants hemmed in less than 14 hours and, I'm so happy and pleased that they got it done. I will continue to do my business with such a caring and professional company.

Owners are friendly and efficient, and…. Clothes come back beautifully done… meticulously and thoughfully wrapped/hung/secured, and perfectly pressed.  Ideal!

Nestled on 80 Stonington Rd in the heart of Mystic, Pier Cleaners has been a beacon of meticulous care and community warmth for years. It’s not just a place where garments return to life; it's where every stain tells a story and every crease holds a memory. Owned independently, this establishment thrives on personal connections, eco-friendly solutions, and an unyielding commitment to the community.

### Is Pier Cleaners a family-owned business or part of a chain?

Tucked away on 80 Stonington Rd, Pier Cleaners stands as a testament to the charm and resilience of independent businesses in Mystic. Owned and operated with a personal touch that only a family could provide, this establishment prides itself on being woven into the fabric of the community, offering a warm atmosphere that welcomes every customer like an old friend.

### What sets the atmosphere at Pier Cleaners apart?

As soon as you step through the door, you're greeted by the comforting hum of machines and the faint, clean scent of eco-friendly solvents working their magic. The staff, known for their friendliness and expertise, are always ready to share a laugh or a piece of local gossip, making each visit feel like a catch-up with neighbors. It's this blend of professional service and personal care that makes Pier Cleaners more than just a spot to drop off your laundry; it's a community hub.

### How has Pier Cleaners contributed to the local heritage and community?

For years, Pier Cleaners has not only been cleaning and pressing the clothes of Mystic's residents but also sponsoring local events and contributing to charitable causes. Their dedication goes beyond keeping the town's garments crisp; they play an integral role in the fabric of local life, especially during the bustling Mystic River Festival, where they ensure everyone looks their best. Regardless of the season, whether it's the bracing winters or the humid summers, Pier Cleaners adapts its services, like offering weather-appropriate garment care, to meet the community's needs.



Pier Cleaners

Unfortunately this cleaner let us down. They have been great in the past but their schedule is not reliable. They closed randomly on a Saturday and didn’t inform us ahead of time, so we were unable to pick up our wedding suit the day of the event. According to another employee, the manager was supposed to come in and run the Saturday, but decided not to. We won’t be going back if we can’t reliably pick up our clothes.

I dropped 4 sweaters off at the Mystic location to be dry cleaned for my Aunt who is home bound at an independent living facility.  The staff was super kind and patient as I bombarded them with questions about the option to have them delivered to her so my sister would not have to retrieve them.  The lovely attendant was able to easily get my Aunt set up with an account so we can do this in the future!  I was so grateful to find a local dry cleaner where we could drop off items and have them delivered right to my Aunt.  They delivered as promised without a hitch.  Thank you!

Went in person and asked if they could turn around my two shirts and pants in 3 days. Was told yes, no problem. I even called a day early to check in on things. They took my clothes over an hour away and didn’t have them ready for the wedding I am attending. And I EMPHASIZED that it was important. On top of that, the person I was communicating with was joking around saying I guess you have to buy new clothes. Do not use them, their business is terrible and the customer service is even worse.

Hands down the worst cleaners I have ever dealt with and their prices are ridiculous. They have not only lost my items but delivered items that were not even mine to begin with. If you attempt to inquire about your missing items you are verbally attacked by their staff. They started in Rhode Island and should stay there as they have no business trying to expand a service they cannot support in CT

I never leave bad reviews, but my experience was infuriating. I called ahead to ensure I could have 2 pairs of pants hemmed by Wed. They said yes, as long as I bring it in by the following morning. I then packed up my 1 yr old and headed there within an hr of that call in the rain. When I got there I was told 2-3 weeks and they recommended another place. I told them that I called ahead to make sure and they said that would be for a cleaning. I was very specific that I needed hemming during the call. The lady at the counter said I must have spoken to the lady at their hub. Will not be bringing my business here despite it be closest to the house I recently purchased. What is the point of calling ahead if giving extremely inaccurate information?

Welcome to Perfect Wash Laundromat, your one-stop destination for all your laundry needs. Our facility is designed to provide a convenient and comfortable experience, with a clean and welcoming environment that's perfect for individuals and families alike. We're proud to offer a range of services, including wash and fold, to make your life easier. Plus, our location is surrounded by a variety of amenities, making it easy to multitask and get more done in your day.

Perfect Wash Laundromat & Wash Dry Fold service - Norwichtown

Look up on line what time they close, says 12..get there at 7:45pm fill up 4 washers as I’m filling a fifth a guy tells me they close at 9 but I have time to wash and dry(mind u I just spent a whopping $60!!!) ok great thanks I say, as I’m rushing to get it in the dryer I see the time. I tell the guy it might not be done by 9, he tells me it’s ok I can stay a few extra minutes, again I thank him…he then asks when it’ll be done I said around 9:15 then bag it I’ll be out at 9:20. He says oh I can’t stay that late ….ok?! So can I come back in the morning when u open, he tells me they open at 6:30…I get there at 6:34 and some lady and man are taking my stuff out. I said don’t touch it I’ll finish then tried telling the lady working what happened and the time it says she gives me an attitude proceeds to talk about me to some guy(which if they open at 6:30 how are these people washing their clothes and putting it in the dryer when I show up at 6:34 never seen a washer wash clothes in four minutes so not only did we lie about the time we open we’re very rude to customers who just spent literally $60 worth of laundry in their laundromat) when I lived closer to Taftville, I always used the laundry mat in the oak tree Plaza. I guess I’ll just start traveling that way because I will never use this laundromat again and I won’t use their other one. That’s absolutely disgusting over near Walgreens. I’ve never met a laundry attendant, who was so unhappy and rude and sit there and talk crap on me to other guests. I hope I can get other people to start using the one in the oak tree plaza ( which is clean has a bathroom and has Wi-Fi and they have brand new equipment so your clothes won’t stink , They also maintain their equipment) and do not go here anymore!

The staff here keep the place pretty clean and do a good job at being friendly.
Unfortunately a few of the machines are never working and the people who wash their clothes here rarely speak English and are usually rude.

The attendant woman has poor customer service.  She is not helpful and not kind.  We were there close to closing time and she tried to have us leave before the time even though it was not 9:00pm.  She is rude.

I have been dropping my laundry off for around 10yrs with no problem. I last dropping off and picked up on June11th. I was missing a set of queen sheets and a pair of tan pants. When I told the agent the answer was basically "to bad". No credit towards my next service or anything. I can't afford missing articles dropped off. Very poor customer service from the owners.

My favorite laundry mat in Norwich. Very clean and thoughtful workers! Also, next to a bakery, Stop and Shop, sit down restraunts, liquor store, gas station, plus alot more! Great location to multi task while waiting for laundry cycles to finish. They have TV and I believe WIFI too.

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