Get ready to experience top-notch laundry and alteration services with a personal touch at The Cleaners & Alterations. Our friendly and knowledgeable staff are dedicated to providing excellent service, ensuring that your uniforms and clothes are treated with care. From hemming pants to taking in waists, our skilled seamstresses are committed to delivering high-quality alterations. With competitive prices and a welcoming atmosphere, we're the perfect spot for all your laundry and alteration needs. Whether you're a uniformed professional or just looking for a reliable laundry service, we've got you covered.

The Cleaners & Alterations

Seriously.
Rank is attached crooked. Fabric beneath rank is pinched and wrinkled.
The pants were hemmed two inches longer in the back than the front
The waist was supposed to be taken in and it absolutely was not.
Embarrassing results from a so-called 'military focused dry-cleaner and tailor'.
Do better.

Edit to include the response, because I'm guessing they think this is a chat section?
Quality insurance is an internal inspection process. It is not up to the customer to make sure you do your job correctly. That is your job. If you do not trust your employees enough to know that they are going to do an excellent job every time, I suggest you find new employees, or retrain the ones you have. Do not blame the customer for not noticing when your employees make mistakes. The fact that you want every customer to do this tells me that you expect there to be mistakes. Blaming the customer for your lack of quality controls is illogical and laughable.

Don’t forget to check your stuff before picking up because they don’t care, they damaged your stuff and never tell you. We came to vacation and took off from bag and see they destroyed my wife jacket’s fur which we just bought 400$.
Now we have to go spend our time to find jacket to buy.
Shame on them

They put comment on my review regarding to contact them for solve issue.
I contact them. They send form to fill to claim but they asked for purchase receipt which in 99% nobody keep receipt for long time unless for major and expensive stuff. We never doubt someone will ask for jacket receipt.
Sounds crazy. No receipt was their excuse to decline claim.
If you will not do anything don’t put answer to review concat customer service for solve problem.

Hands down the best place for uniforms! Their prices are better than other stores I've tried, and the service is top-notch. The girls up front are amazing—super friendly and incredibly knowledgeable about what’s needed and what’s not. They make the whole process easy and stress-free. If there’s ever a mistake or something that needs adjusting, they fix it quickly and without any hassle. Communication is excellent from start to finish. Highly recommend!

Prices aren't any better than off post locations, and the service is worse.  While the front desk employees were pleasant, pretty much nothing else was.   Items were not ready for multiple days past the advertised ready day.   I paid for services that weren't completed. Even though I clearly showed what I needed done and they charged for it.    Rank and badges being sewn on are a gamble if they will be level and / or spaced properly.

Save yourself some frustration and go to one of the many other alteration services off base. At least they rely on quality of work to get repeat customers.  The location on FT Drum survives merely off the convenience of location.

Excellent place to get alterations done either to you uniforms or civilian, the staff is amazing and the seamstress are great, always happy to help as much as they need!
They have great prices as well, definitely give them a try 😊

Welcome to Launderette, your go-to destination for all your laundry needs! Our convenient location is open 24 hours a day, 7 days a week, ensuring you can do your laundry at a time that suits you. Our facility is clean, well-maintained, and wheelchair accessible, providing a comfortable experience for all our customers. We've made paying for your laundry easy and convenient, with the option to use your credit/debit card or the CSCPay Mobile App - no need to worry about carrying quarters! Our large capacity washers and dryers are perfect for big or small loads, and our friendly atmosphere makes doing laundry a breeze.

Launderette

Be prepared to download the CSCPay Mobile App to pay for the laundry. No quarters.

Nice and clean, no broken machines. Love the credit/debit card option on the machines. Absolutely no one in there at 10am on a Thursday morning. $5.25 for the big washer, $2.75 for the small one, $2.25 for the large dryer that gives you 30 minutes. 25 cents per extra 5 minutes. Shopette next door if you don't wanna use the dispenser for $1.50 for detergent and dryer sheets.

No coin needed a this place. Just card or CSC Pay Mobile. You can download the app and pay with your phone.

First time I came here it was a great experience. This time, the price of the industrial size washer doubled in price, and one of the machines after starting, did not actually wash my stuff. Both washers smelled like mildew and making a refund request is hard on base when reception is so low. A major inconvenience.

The Ft Drum Launderette is clean and fully serviceable. Great for PCSing in and out when you don’t have your washer and dryer.

Laundry 24

I've been doing my laundry here for 3 years; it's the cleanest laundromat in town. Great atmosphere, great drop-off service. They even have a gym attached; you can get day pass and work out while waiting for your clothes to wash or dry. Love this place!

Great place to fulfill all your laundry needs and a 24 our fitness area to work out while you wait, no time is wasted here! I also Love the little kid machines We are getting water filters

Im from out of town but stopped in here to do a load of laundry. This place was impeccably clean right down to the restroom. I was pleasantly surprised and felt I needed to take time to.leave a review

Every time I have gone to Laundry 24 the machines have been well kept and very clean. I never leave with a funky smell on my laundry. The staff here are also very polite and helpful.

Cleanest laundry facility I've seen in years, coupled with a membership gym. Pay by app as well as dollar coins or quarters. A much more clean, spacious facility than most Colonial Laundromats in Syracuse, NY and up to date appliances of all sizes too.

Welcome to Raible's Laundry & Sewing Center, your one-stop destination for all your laundry and sewing needs. Our clean and welcoming facility offers a range of services, from self-service laundry to professional sewing and alterations. With a strong focus on customer satisfaction, our team is dedicated to providing high-quality work at competitive prices. Whether you need a quick alteration or a thorough cleaning, we're here to help. Our wheelchair-accessible facility is open Monday through Friday from 9:00 AM to 7:00 PM and Saturday from 10:00 AM to 4:00 PM, making it easy to fit us into your busy schedule.

Raible's Laundry & Sewing Center

I went in there for measurements for a suit of course I was willing to pay, but they took about 20 minutes to be in the front desk, and as soon as I asked for the measuring service they just sent me to another shop and the other shop did not do the services either.

Excellent  place to go for sewing needs.
She put a new heavy duty zipper in my thermal coveralls I have had for 30 years. Would cost $160.00 to replace them. Ready for another 30 years. Price was right workmanship Excellent. Very polite and friendly. I am a veteran and a senior and recommend Raible's for your sewing and dry cleaning needs.

Surprisingly fast able to make alterations within 24 hours helped me compared to Bradly or PX if you’re in a hurry this will be your best bet to get the proper alternations in time for inspections.

Just a bit further than I’d like it to be don’t get pulled over coming back for inspections.

Great sew shop. Good prices and quick turnaround! Highly recommended.

If I could give a -1 star I would! Terrible customer service! I went for a fitting for my wedding dress, I was desperate for help so that's the only reason why I stayed for the fitting/alteration. Throughout the fitting/alteration there was smart remarks made, but what really hurt me the most was when I was told that I should have gotten a simple wedding dress because it would have been easier to fix. While I was trying it on she was mostly in the back of the store not attentive. I could tell I was bothering her, by her rolling her eyes and making side comments, honestly she didn't want me there. I don't wish this experience on no one specially if your trying on your wedding dress for the first time alone. Wishing this business nothing but success however there needs to be a change is the customer service.

Welcome to Colonial Laundromat, your go-to destination for all your laundry needs. Our facility is open 24 hours a day, 7 days a week, providing you with the flexibility to do your laundry at a time that suits you. We pride ourselves on maintaining a clean and safe environment, with a friendly staff always ready to help. Our laundromat is equipped with large capacity washers, perfect for washing bulkier items like blankets, and we offer ample parking and a comfortable seating area for you to wait while your clothes are being washed. We strive to provide fair prices and a pleasant experience for all our customers.

Colonial Laundromat

I can't think of another. If there is , I haven't found it. When you need clothes washed, this is the place you want. Staff keeps it clean and safe, and prices are fair! ( except the vending machines, plan ahead and bring your own. Otherwise, you will pay an arm for a drink!)

I never come here early morning and now I know why. They need overnight people. I walked into a disgusting mess this morning. Not impressed.

Its a decent laundromat. Closest one to me that has washers big enough to fit blankets and such. Kept relatively clean most times. Enough parking spaces and seating area for you to wait for your wash to be done. Gets crowded during weekends. No AC so does get a bit stuffy during the warmer months with the dryers running. They do put out fans to lessen the heat load a little bit.

Nice and clean and friendly and the price is good for washing your clothes.

Walked in this morning and a homeless man was inside sleeping and there are cameras there. Tried calling to let them know and no answer. Also an elderly woman was in there and you could tell she was a little nervous. Nice cameras that don’t work

Welcome to The Laundry Room, where cleanliness and customer service come first. Our friendly staff are always happy to help, and we take pride in keeping our facilities spotless and well-maintained. Whether you're looking for a quick wash and fold or a reliable drop-off service, we've got you covered. Our customers rave about our helpful team and the sparkling clean environment, making us the go-to destination for all your laundry needs. Come and experience the difference for yourself!

The Laundry Room

I love this laundry mat! I experienced the best customer service i've received in about 20 years from the staff at the laundry room. Tina was not only helpful but she went above and beyond to help me using the machines and anything i needed. I was lost when I walked in and she made it appoint to come directly over to me for assistance. This was my first time at this establishment and i will be back. Very impressed with how clean it is also. Thank you Tina for making my day with your kindness and attentiveness.

Very clean place and the people are very friendly and willing to help.

I personally like this laundry mat better then the others it's very clean always someone there to keep up with the place only issue I ever had was the bigger dryer doors don't seal too great if ya have a big load to dry the door pops open door prob needs a new seal other then that little thing it's a decent place to do your laundry

Clean as a whistle!

You would think this place just opened for the first time. It’s clean as a grand opening. Every time I come in, I’m just astounded by the level of cleanliness. Thats what you get from a family business. They take pride in owning it and that really shows.

The superior level of hygiene in their laundromat makes me feel safe to fold my laundry on their surfaces. No fear of what unknown filth could be lurking.

The windows are large, the place is well-lit, the lot faces a well-traveled intersection with regular police patrols. This makes me feel safe even at night.

The location is beside a T-Ho’s, a pharmacy, and across from a convenience store. So in good weather it’s nice to walk over for a treat or jolt of caffeine. You don’t have to worry about someone messing with your machines while you pop out for a sec. Usually they have an attendant somewhere on the premises. Look for the neon shirts.

It’s not exactly in the greatest part of town but it’s still pretty safe considering where it is.

Parking lot can be tricky in winter, but that describes most of Watertown right?

The staff is SUPER friendly! I used the drop off service a couple times, and I always get my clothes back exactly how I like them. The first visit took a few extra minutes because they took the time to establish a record of my preferences, but now it's just a simple drop off and pick up later. I'm almost disappointed to be replacing my defective dryer, because it's so much easier to have The Laundry Room do it for me. And, their rates are the best around!

Parkview Cleaners

Their hours make it virtually impossible to pick up after work, and should really be adjusted.  The quality is top notch (I commute back and forth from Dallas and cleaners of this quality in the metropolitan areas are pricier).  They pay careful attention to collars and cuffs - for men’s dress shirts that IS the priority.   Laundered clothing timeliness is OK, dry cleaning - not so much.

I could not praise this place high enough. I've given parkview my business before with no complaints, but this was an exceptional visit. The blanket in the picture is what I asked them to fix for me. The reason it's so small is because I cut a corner off of my own 30+ year old baby blanket.  I lost my son and he didn't have his own blanket so I gave him mine for his memorial box.

I asked parkview to fix my crude sewing and I thought they would just re-stitch the sides I tried to put together, but they did something better. They found some material that matched and sewed on a complete new border. It looks like a complete blanket and it repaired the tattered sides that were "intact" (remember, it's over 30 years old).

If I could make a higher than 5 stars or somehow give gold stars, I would. They made me so happy that I almost cried right there in the store. These people care about their jobs and your business. 10/10, would visit again.

I had nearly 20 garments needing alterations and was desperate for help. Amid ball, prom, and wedding season, Parkview Cleaners was as transparent about their workload and the expected timeline for their services as possible. I felt respected and had a strong sense of expectations management for what they could do for me. I was treated with dignity and shown genuine concern and attentiveness. I will definitely be returning.

Claudia
Reading your review I feel that you, maybe, just maybe, continue this self detrimental behavior, and, out of concern for your continued existence, I suggest, maybe, just maybe, with the right professional help you can curtain your behavior, and, maybe, just maybe, there on out, maybe, just maybe, you, God willing will begin to find the pleasure in life we all deserve.
God Bless us one and all

Honestly kind of shocked at the tone I received from the seamstress, I requested that she hem a dress with staining at the bottom (understanding that it would still have visible staining) and she basically wouldn’t do it (fine) but called me and without asking any questions or for clarification started scolding me? Because I made this request. The cleaning side of the house is fine but I won’t be returning because of her.

Welcome to Colonial Laundromat, where cleanliness and convenience come together in a friendly and welcoming environment. Our modern equipment and well-lit facility make doing laundry a breeze, and our helpful attendants are always happy to lend a hand. We're proud to be wheelchair accessible and open 24 hours a day, 7 days a week, so you can fit laundry into your busy schedule. Whether you're a local resident or just passing through, we invite you to experience the comfort and efficiency of our laundromat.

This laundromat has become a serious health and safety risk. I have found used needles inside washers and dryers multiple times, and I have seen people using drugs inside the restroom. Even worse, the toilet paper and sink area are often stained because people appear to be cleaning syringes and blood in there.

This is completely unacceptable and extremely dangerous for paying customers—especially families with children. There is no staff supervision, no visible cleaning routine, and no concern for customer safety.

Management needs to step up immediately: install cameras, have staff on-site, clean and sanitize regularly, and prevent drug activity on the property. Until then, I do NOT recommend anyone use this place.

Clean, reasonable price, and most importantly really good service. I had a prior knee injury and was struggling to carry my laundry bags. The man working there (possible owner) offered to help me, and carried my bags to my car. Incredibly kind and something I won’t forget. Thank you!

One of the challenges of #vanlife is that I don't have a laundry so I find them as I go. This week's stop was here and it was very good. Well lit, clean and plenty of easy parking.

Clean and efficient, they have some very large washers and I was able to put all my stuff in just one. Not much to do while waiting but they do have a table to sit at and some benches. A half hour, then it was time for dryers. I split into three which makes it all go a lot faster. As things dried, folding and stacking before taking it all back out to the van to put it away.

It's not cheap but I thought the prices were decent. Everything worked and there was enough room for folding on a clean table. I'd use this place again.

Nice machines and at least they use cards. Unfortunately the customer base makes me go elsewhere. The parking lot seems to be a hangout and ill pass sitting in my car the entire time.

Very clean laundromat with modern equipment. Attendant was very helpful.

Nelson's Dry Cleaners is a convenient and accessible laundry solution, open six days a week to cater to your cleaning needs. With a friendly staff, including a nice lady who is happy to assist, this dry cleaner strives to provide great work, as seen in their alteration services. Although some customers have experienced delays or issues, the team at Nelson's Dry Cleaners aims to deliver quality results, making it a viable option for those in the area.

Nelson's Dry Cleaners

I would give zero stars for my review but unfortunately I can't. My best man had our wedding suits dry cleaned. Picked them up and didn't think to look to see if everything was there. Well the dress shirts were missing. They never answered the phone, yet they were open. It has been 3 weeks after the wedding and we still haven't been able to get the shirts back after numerous calls. Its unprofessional as a business and after this incident I've heard nothing but poor reviews in all aspects of this business.

It's clear to me that this place wants to fail.  If you would like to be inconvenienced the day before or the day of your special occasion, go here. If you would like to be treated with no respect, go here.  If you would like to be left in the dark as to the status of the grooms rental the day of a wedding, go here.  We were repeatedly lied to about the delivery status of 3 suits that never arrived. Instead of being professional and admitting early on that the groom wouldn't be receiving his suit, this place lead us to believe it would arrive up until about 30 min before they closed and stopped answering the phone.  I strongly suggest going elsewhere for your formal attire.

I had an alteration done on a jacket. Great work, but that came at a price that was three times what was quoted. I get the feeling this was due to the time of year, maybe the brand I had altered. Right after Christmas Nice people.

On Saturday, ,my brother was married. I drove from Des Moines, IA to Watertown, NY in one day for the wedding.
I went into Nelson's after arriving and tried the suit on. It fit alright and I was prepared to pay the $165 when they pressed me to take the shoes too. I had already brought dress shoes and told her (I’m not sure if I’m spelling her name right, but it was Laticia).  Laticia said that the shoes are come with it and that the rest of the party took them. I said, whatever, tried them on, they fit, and then asked her to put them in the bag. I paid and was on my way.
The next day was the wedding, everything seemed fine. I hopped in the car and drove to the wedding. The drive from my parent’s house to the wedding was 56 minutes. When I parked the car, I saw a friend and he started laughing (a theme for the whole ordeal) and asked me what happened to my shoes. I looked down and the shoes were in pieces, the souls were almost entirely detached on both of them. I was irate and without backups.
I had to leave the next morning to make it back in time for work on Monday in Iowa, so my mother returned the suit for me. When she spoke with the people at Nelson’s, the gentleman she showed the shoes to didn’t even really look at them, and instead dropped them in the garbage. When she asked about my getting a refund, my mother was told that she would have to wait until the owner was around to decide how to reimburse us.
Today, I received a message from the bride stating the following (this is a copy and paste from Facebook Messenger): “So we got $20 back for your shoes and we got a refund for the missing pants (the best man had no pants with his tuxedo) and I’m getting a $200 dress cleaning and boxing for free. The shoes are normally not part of the rental cost but she gave us money back for them.”
There are so many things wrong with that sentence. The first of which is that the bride and groom suffered not at all. They looked great and their wedding was phenomenal. Why would they get a free $200 anything?
Secondly, why would they give my reimbursement (whatever the value) to anyone other than myself, especially when they had informed me (only two days previously) that they would be calling me to get my card information if there was any reimbursement? This statement goes double for the best man who obviously got more back.
I wasn’t happy, and called to tell Laticia or whoever was going to answer the phone. The conversation started simply. I explained my concerns and Laticia said that unfortunately their policy was to keep the bride and groom happy and all reimbursements for any damage to their wedding day would go to them.
I countered with a very simple, “That doesn’t make any sense.” I explained that if I buy a cake for a birthday, and the cake has a mouse in it, and I return the cake, nobody reimburses the birthday boy. The correct answer is to reimburse me. While I live in Iowa, I still have most of my family and friends in NY and with reactions like these why would I recommend anyone to their location.
She countered that the shoes were free anyway and came with the outfit. I countered that they sold them to me in the same bag as the suit, and that she could say that about anything in the suit.
Laticia continued to counter everything I said, this time stating that the shoes fit fine when I was in the establishment, of which I ask, if I drive off a car lot and the car explodes within an hour of the trip, is that my somehow my fault?
“Well, the bride and groom just left here and they were 100% satisfied, so there’s nothing I can do.”
“You took my money. It’s your job to satisfy me.”
“If I had gone to my manager and asked for a refund do you know what you would have gotten? $10.”
This is her admitting she never asked for a refund.
I replied, “At least you would have tried. What I’m seeing right now is that your customer is pissed off and you’re not even trying. That’s business 101.”
The conversation degraded to both of us yelling and then hanging up.

Lady was nice. Takes a few weeks to get items back so I can't really give a rating.  Building sets back from the road

While we are continually working to improve our services, we appreciate feedback from our valued customers to help us better serve the community. We aim to be your go-to laundry spot, where you can rely on clean facilities and a smooth experience. Come visit us and see why we're a local favorite!

The Laundry Spot

Who’s the owner of this place? There’s never anyone there. You call and message through facebook nobody answers.
The dryers do not dry properly on high. Only on medium high. They need to be cleaned up
The washers smell and need to be cleaned. The pictures needs to be updated cause it’s not that clean.
The machine that gives you change took $5 worth of my money and didn’t give me change back.
I thought I was going crazy wondering where the $5 of change went. When I put the money in the machine it would throw it back out. I guess it must got stuck at some point because I only gotten back $15 Worth of coins out of the $20 I put in that machine.
If there was someplace closer I can go to I would. Because going to this laundromat is stressful.
You look at people through your cameras but you never around to help anyone out who needs it.
I would like my $5 worth of coins please.

Thank you

Last night was frustrating because we'd put our wash in and the machine broke while in the middle of the cycle. The laundromat doesn't have an attendant, so they may not be able to fix situations like this right away which can be frustrating.

However, they did double wash and dry our clothes for us free of charge when someone came in this morning for the inconvenience to make sure that they did not smell from sitting in the middle of a wash cycle overnight. They handled the situation very well and we got our clothes back today clean, dry, and smelling great.

Very nice. Very clean! Change machine. Great location.

Looking for a convenient and comfortable place to do your laundry? Dexter Laundromat is a great option, with a clean and well-maintained facility that's open 7 days a week. You'll appreciate the amenities like heat in the winter and air conditioning in the summer, making your laundry experience a breeze. Plus, the facility is wheelchair accessible, ensuring that everyone can easily use the services. While some machines may be out of order, the laundromat is working to improve its services and provide a reliable experience for its customers.

Dexter Laundromat

For 7 years I've used Dexter Laundromat. It use to be a very nice place, with clean, well maintained machines. Last year more and more of the machines were breaking down, and it seemed to take a long time to fix them. This year over half of the machines are broken, what is still working is not very good, and are nothing is being fixed. What a shame.

I have only used Dexter Laundromat twice and both times had trouble. They only take coins, no cards and today the change machine was out of order.  There was a sign that the attached liquor store had change however they are closed on Mondays.  Went to the Dexter Market for change and was told that they didn't have quarter rolls and would I like $1  bills?  For a coin operated machine?!?! Finally a supervisor came out and gave me change.  Know that if you come have plenty of quarters before hand or else laundry will take twice as.long.

Sure, it's clean, heated in the winter and air conditioned in the summer, but the main purpose is to get clothes and other articles clean. If that can't be done, a place is useless. About a month or so ago, the large volume washer left black, oily marks all over an $80 comforter. We called to complain, but the owner, or manager,  apologized and basically blew it off. We shrugged our shoulders and  figured it was a one time ocurrence. After all, we'd been using the laundromat for a couple of years without any problems, so we let it go. We used the laundromat the other day, and a dryer destroyed two sets of sheets, leaving black marks all over them, and tearing a large hole in one. Fool me once, shame on you. Fool me twice, shame on me. We complained and were told they had a "user beware" policy. This happened due to poor maintainance of the machines, not something we did. Their machines are old, outdated, and poorly maintained. We can't go back for fear what and when something could happen again. We also won't return due to the cavalier attitude the business displayed when we informed them of the damage their machines caused to our belongings. I estimate our loss is  approximately about $150 in all. So, thanks for nothing and they lost a customer who spends an appreciable amount of money there each week.

Like with any laundromat, there are pros and cons. Very clean. Has AC in the summer. Heat in the winter. (You may find that odd that I put that in, but I've been to a lot of laundromats. AC and heat may not always be an option.) Largest washer (there is only one) is $6 per load , next size down (there are three) is $4 per load and the regular size washer (there are 10+) is $2.50 per load. There is a public bathroom, tables to fold the laundry and a vending machine with some laundry soap, dryer sheets etc.. in case you run out. The Dexter Market is also next door. There is no utility sink to rinse anything out. However, there is a sink in the bathroom. It's small but it works.  DO  NOT waste your money on the soda/snack vending machines. It will either take your money and not give you product or the product you get will be expired or taste weird. Good luck trying to get money back for it. There are some older electronic games to keep the kids entertained and/or slightly outdated magazines. If you have a problem with any of the washers or dryers, simply tell staff. It will be fixed in a relatively short amount of time. Staff can be located next door in the liquor store or next door in the Dexter Market. Staff is usually friendly and accommodating. Overall highly recommend.

Well I've been there 2 times and almost every machine is broke down but it's a clean place

Dry Cleaners Near Me

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Dry Cleaners in Fort Drum, NEW YORK, UNITED STATES

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Found 2 dry cleaners in Fort Drum, NEW YORK, UNITED STATES

The Cleaners & Alterations

Launderette

More Dry Cleaners Nearby

Laundry 24

Raible's Laundry & Sewing Center

Colonial Laundromat

The Laundry Room

Parkview Cleaners

Colonial Laundromat

Nelson's Dry Cleaners

The Laundry Spot

Dexter Laundromat