Welcome to Launderette, your go-to destination for all your laundry needs! Our convenient location is open 24 hours a day, 7 days a week, ensuring you can do your laundry at a time that suits you. Our facility is clean, well-maintained, and wheelchair accessible, providing a comfortable experience for all our customers. We've made paying for your laundry easy and convenient, with the option to use your credit/debit card or the CSCPay Mobile App - no need to worry about carrying quarters! Our large capacity washers and dryers are perfect for big or small loads, and our friendly atmosphere makes doing laundry a breeze.

Launderette

Be prepared to download the CSCPay Mobile App to pay for the laundry. No quarters.

Nice and clean, no broken machines. Love the credit/debit card option on the machines. Absolutely no one in there at 10am on a Thursday morning. $5.25 for the big washer, $2.75 for the small one, $2.25 for the large dryer that gives you 30 minutes. 25 cents per extra 5 minutes. Shopette next door if you don't wanna use the dispenser for $1.50 for detergent and dryer sheets.

No coin needed a this place. Just card or CSC Pay Mobile. You can download the app and pay with your phone.

First time I came here it was a great experience. This time, the price of the industrial size washer doubled in price, and one of the machines after starting, did not actually wash my stuff. Both washers smelled like mildew and making a refund request is hard on base when reception is so low. A major inconvenience.

The Ft Drum Launderette is clean and fully serviceable. Great for PCSing in and out when you don’t have your washer and dryer.

Get ready to experience top-notch laundry and alteration services with a personal touch at The Cleaners & Alterations. Our friendly and knowledgeable staff are dedicated to providing excellent service, ensuring that your uniforms and clothes are treated with care. From hemming pants to taking in waists, our skilled seamstresses are committed to delivering high-quality alterations. With competitive prices and a welcoming atmosphere, we're the perfect spot for all your laundry and alteration needs. Whether you're a uniformed professional or just looking for a reliable laundry service, we've got you covered.

The Cleaners & Alterations

Seriously.
Rank is attached crooked. Fabric beneath rank is pinched and wrinkled.
The pants were hemmed two inches longer in the back than the front
The waist was supposed to be taken in and it absolutely was not.
Embarrassing results from a so-called 'military focused dry-cleaner and tailor'.
Do better.

Edit to include the response, because I'm guessing they think this is a chat section?
Quality insurance is an internal inspection process. It is not up to the customer to make sure you do your job correctly. That is your job. If you do not trust your employees enough to know that they are going to do an excellent job every time, I suggest you find new employees, or retrain the ones you have. Do not blame the customer for not noticing when your employees make mistakes. The fact that you want every customer to do this tells me that you expect there to be mistakes. Blaming the customer for your lack of quality controls is illogical and laughable.

Don’t forget to check your stuff before picking up because they don’t care, they damaged your stuff and never tell you. We came to vacation and took off from bag and see they destroyed my wife jacket’s fur which we just bought 400$.
Now we have to go spend our time to find jacket to buy.
Shame on them

They put comment on my review regarding to contact them for solve issue.
I contact them. They send form to fill to claim but they asked for purchase receipt which in 99% nobody keep receipt for long time unless for major and expensive stuff. We never doubt someone will ask for jacket receipt.
Sounds crazy. No receipt was their excuse to decline claim.
If you will not do anything don’t put answer to review concat customer service for solve problem.

Hands down the best place for uniforms! Their prices are better than other stores I've tried, and the service is top-notch. The girls up front are amazing—super friendly and incredibly knowledgeable about what’s needed and what’s not. They make the whole process easy and stress-free. If there’s ever a mistake or something that needs adjusting, they fix it quickly and without any hassle. Communication is excellent from start to finish. Highly recommend!

Prices aren't any better than off post locations, and the service is worse.  While the front desk employees were pleasant, pretty much nothing else was.   Items were not ready for multiple days past the advertised ready day.   I paid for services that weren't completed. Even though I clearly showed what I needed done and they charged for it.    Rank and badges being sewn on are a gamble if they will be level and / or spaced properly.

Save yourself some frustration and go to one of the many other alteration services off base. At least they rely on quality of work to get repeat customers.  The location on FT Drum survives merely off the convenience of location.

Excellent place to get alterations done either to you uniforms or civilian, the staff is amazing and the seamstress are great, always happy to help as much as they need!
They have great prices as well, definitely give them a try 😊

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Launderette

The Cleaners & Alterations

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