Staten Island Cleaners

I had my clothes cleaned here. I paid for next day service but only part of my order was ready the next day. I looked and saw one of my shirts hanging on the rack. It had a huge stain in it. I asked about it and they said that it had mistakenly been given to another customer and they had brought it back. I asked about the stain and they said that it must have been there already. I knew the stain had not been there when i brought it in.She said that she had washed it several times and the stain wouldn't come out. They were not willing to take responsibility for there actions. A couple days later I noticed an expensive pair of shorts that I had taken in to be washed and dry cleaned had 2 huge detergent stains in them as well. The took them in when I went to pick up the rest of my order and there response was the same. I must have do either. This place is horrible. Do not use them ever.

I take my uniforms there every week. My uniforms over-all are good. My pants are creased and my shirts are creased. I just want my sleeves creased more. I ask for heavy startch but its not quite like I'm use to. I have not brought any of my everyday clothes to the cleaners yet. The staff is pleasant and the cost is just in-between for me. I have been to cleaners that have been cheaper and has done better work, but for now I'm ok until, I find something better.

I went to Staten because it was recommended by a friend. Their sign advertised One Day service, and I was there in plenty of time - only to be told I was 30 minutes too late in spite of their sign! The lady said, “It’s not my sign (that says In by 10:30 out by 5 same day). I could not stay because I needed my suit for a wedding. Google found Master Cleaners just a couple miles away. When I called them and explained, they were the epitome of professional service and integrity. My suit was ready in 5 hours as promised. I had a lovely visit with a wonderful human. It made me wish I lived here so I could patronize Master Cleaners.

Great service and care given at this highly visible location. When I went in to have our drapes cleaned, they were knowledgeable, professional, and understood what I needed. Staten Island Cleaners is a personable vendor that takes the time to do things right. There's plenty of parking in the plaza with a few disabled spaces.

The ladies who work the counter are the sweetest around but their cleaning processes suck. Every other week buttons from my dress shirts either come up missing or frayed from being laundered. And the most recent, a very expensive dress shirt of mine came back with permanent burn marks on the front part of my shirt tail from their presser. Clearly, this operation does not care, they take your clothes and rush them through their process without regard and take your money. There are plenty of other cleaners that are willing to give you more respect for your garments.