Dry Clean Super Center

I absolutely love this place. the lady that is always there is always so friendly and personable. she's never once been rude and she's always been very helpful. I have difficulty walking and she has helped me to my car with my dry cleaning. she is definitely a keeper and that place is awesome.

Dropped off Friday afternoon and picked back up on Monday after 3pm

I use to really like this place until they damaged an expensive item of mine and sent it back to me without saying a word to me. The item was brand new, I know they noticed the damage because it was the first thing I noticed when I removed it from the bad. Shame on them for their dishonesty.

My experience was somewhat uncalled for, as I took my two dress shirts as I regularly do, but the unexpected happened. When I got my shirts back, and one of them had a stain on it that was not there before. I had shown the lady at the counter this after looking over the garment, and she said that she would send it back for a redo. I saw this is a kind action since reduce we're no longer in their policy. I was mistaken. After I got the shirt back, I noticed the steam was still there and wanted to talk with her on how to further "iron the situation out" so to speak. She then gave me a number to call, and instructed me to look over the policy.after looking over the policy and heading out of store, I called the number and found out that I would have to call again when the manager was in. This did not bother me since I wanted to get it handled any way possible. Calling back the next day, today, February 14th 2020, I was met crankily, was told that she didn't want to argue because it was Valentine's Day, and told me I had no basis for my claim due to the policy stating that they are not responsible for removing any stain. This, however, does not address the causation of the stain. She then impolitely said that she felt as if the conversation was done, and threatened me to take her to small person's court before she abruptly hung up on me. I understand the problems that she may face daily, but that is no excuse for how I was treated and belittled as a customer today.

I have been using them for almost two years now. I have had nothing but the best of service. I drop my clothes off for dry cleaning and without fail, I always have gotten them back the next day.