Excel Custom Cleaners

I picked up some jeans today. There was a little plastic bag attached to them. The clerk removed it and handed it to me. The bag contained cash that was left in one of the jean pockets. It was $2. Thank you for your honesty and integrity. 2 dollars isn't a lot of money in today's economy. Integrity, now that is something that is becoming a rare find. Multiple employees handled those jeans. From beginning to end, thank each and every employee. Good job!!

Dropped off two brand new polo shirts to be Ironed. At the time of drop off I let who attended me know they were new and I wanted the tags. Was told okay pick up is next day. Went in picked up the shirts and didn’t see the tags. I proceeded to ask where the tags where as to they responded they throw them away. I asked when they were thrown to see if they were still around. I was responded by Mayra that the dumpster were outside and I was more than welcome. If I would have know they would discard of them I would have taken them with me at the time of drop off. Did not receive an apology at all. Should have payed attention to the previous reviews…..

I brought two shirts and two pants to be cleaned and pressed. They ripped the buttons off one of the dress shirts. Also, the shirt could not be repaired for a few days. So I had to leave for my trip without the shirt. They also still charged me for the shirt cleaning. No apology or anything. She had the nerve to tell me “ I went ahead and charged your card for the full amount. So I don’t have to charge again when you pick up the shirt”. Just seemed very tacky and unprofessional to charge someone after you damage property.

Never had a good experience here. My clothes never got cleaned. I basically gave them free money. I’ve had better dry cleaning at 2 star business way better but sadly I moved and that is 30 min away. Saying that to say this, I went to Excel Cleaners based off their good reviews trying to find another place but I would rate Excel Cleansrs 0 if I could! Side note: and prices are too dang HIGH sheesh. Thought I was paying another bill for a second.

I have always gotten outstanding service. Very friendly staff. Clothes are professionally done. I have all of my clothes cleaned there.