JBK Laundry

5 stars thanks to Emily. She’s the most attentive worker there. She pays attention and she cares. She’s the only one who calls me when my order is ready and I’ve never had a bad experience as long as she’s there! She communicates is thorough and is never rude or dismissive.

Very clean place with newer machines. If you’re looking for a laundromat that can do your big items like king size comforters, this is the place. Definitely recommend when you don’t wanna break your machine at home with those large comforters

This has been the second time I have gone to this laundromat and all the washers are utilized by the staff for the drop off customers. Not only do I have to wait for a washer to become available but I have to track down an employee to remove the laundry. I guess I need to start bringing gloves to remove customers’ laundry in order for a machine to become available. How would the drop off customers feel about random people touching their laundry? I would think a facility such as this would have a set of washers dedicated for drop off customers’ clothing. Hopefully, the third time I go I will not run into this issue.

Extremely inconvenient. The fabric softener part is backed in all 3 of the washers I used. Very pricey. Never again. The only reason why I came here was because it's not busy. Now I know.

I don't normally write reviews but wanted to share my experiences. When this laundromat first opened it was great. It was new, kept very clean, and the staff was friendly. Since then it has gone downhill steadily. Many times when you come in it is difficult to find open washers or drivers because they are being used by the staff here. Laundry carts are at a minimum it's almost like take a ticket and wait your turn. Now they are locking the bathrooms so if a staff member is not here you cannot use the bathrooms. I had put money into a dryer that was not registering the money I added. When I contacted them to alert them they thanked me for letting them know but no offer to reimburse me was made. The staff here are nice enough but they are not keeping it as clean as they once did. This started out as a great new laundromat but has gone downhill quickly the way they are running it now is a good way to lose the customers they started to bring in. We will start looking for other laundromats to use if changes are not made quickly. Please invest a few dollars and purchase some more laundry cards and start unlocking your bathrooms.