Ezykleen Laundry

I am happy to give this place my business. I needed a laundry in New Braunfels and Googled. This one popped up. It's a modest little place with a nondescript facade. There is a little manual carwash directly next door where I was able to wash my car while my clothes washed! The laundry itself is either coin-operated OR you can scan the QR Code on the machines and install the app, add a min $25, and the app will let you see which machines are available to select. There was also an employee constantly buzzing around, tidying up, keeping everything clean. It was all easy! As a human with a technology disability i appreciated the ease of learning how to utilize and go! * One important mention: The rolling carts are available inside but can not be taken outside. So, if you have heavy bags, baskets, or hampers, be mindful. You will have to get them in and out with your own strength.

Attendants were amazing! Greeted as people walked in, checked on everyone, helped with whoever was struggling with machines. I was a new customer and she explained everything to me.They kept the place very clean. I have generalized anxiety disorder and I felt extremely comfortable and very safe. Until I can afford a new washer/dryer… I’ll definitely be coming back.

Today I came to dry my clothes and the person who runs the laundry told me that I can no longer put the dryer to work, it would be better to go to the other laundrymat in downtown New Braunfels. And because she doesn't want us to dirty the place and now they are closing at 830? It is a new rule now not to allow entry after 8:30 PM. Could someone corroborate the information for me? When on the internet it says at 10pm and I have come to wash and dry my clothes for a long time in this place (by the way the person mentioned above is not the skinny lady) it is a new lady. 

If you go 2 hours before closing only take one small load; if not they will complain. Saw it happen to someone. The person didn't really have that much clothes and the female employee was complaining. Also the white older lady that works at night needs to be nicer and more professional to the customers. The washers all smell and are all dirty inside. They are not cleaning the rubber part which collects a lot of crap and mold grows. A small washer is $3 ( I paid an extra 50cents) for heavy soil which is supposed to provide more water but it didn't. The washer barely had water in them. The windows and seats were also very dirty. I definitely won't be going back as the washers were dirty and smelly. The whole place didn't feel clean which is definitely not how you want to feel when you go to a laundromat.

Top notch staff, service and larger machines. The Pay Range phone app option is very convenient and saves counting quarters. This facility is always clean and the bathroom is fully stocked with necessities. My favorite laundromat ❤️