Dryex

WOW! What a difference dryex Owner Michael D.Ellis made. I spent over an hour reviewing the competing ads for carpet cleaning. His diverse abilities as well as years in servicing the community made it a no-brainer. I left a message on his website late that evening and received a prompt response to set up an appointment for the next day. He arrived on time. He was very thorough in our options and outcomes with absolutely no pressure. I was very skeptical at first at their ability to be able to get our 40-year-old carpet clean. He was very reassuring and began work immediately. I watched him perform his work and was amazed at how clean the carpet was coming. By the time he had finished, the carpet looked and felt brand new. In no time at all the carpet was clean and dry. The fact that this is a veteran owned business And that he did such a thorough job assures him my repeat business. I plan on sharing his stellar work with my neighbors. Below are the before and after pictures. The lighting really doesn't do it justice. But I assure you the differences are remarkable.

this is the 2x we’ve used michael. the first time was for my 30+ yo persian carpet. it was on the return visit that i realized how soiled it was. wow! michael returned smelling fresh, clean, and BRAND NEW looking. i found someone to trust with my persian carpet.

our second experience was a large area rug, doggie throw up, and it was green. yuck! count us in as forever customers, our carpet was returned smelling fresh, cleaned, and brand new looking! plus, michael shared care information for any future accidents. ten-star review for customer service, knowledge, experience, results. many thank yous, michael.

We had a smelly incident that our dog left behind on a Friday, and we needed someone to clean our carpets next day. Micheal was able to get something scheduled immediately even though it was on a Saturday which was more than we expected. When Blanca and he showed up Saturday morning they were kind, knowledgeable, and quick when it came to completing the job. As a home owner, it can be difficult sometimes finding a person you trust to clean/fix things in your home. I can not recommend these two enough, and I hope anyone reading this realizes that they too will be in great hands when choosing Dryex, Thanks again Micheal and Blanca!

This is the second time I have used Dryex to clean my carpets and couches.  Both times Michael and Blanca have been very knowledgeable and professional.  Michael was able to remove discolored spots from my couch, even though I didn't know the source,  without any harsh chemicals.  The team is great to work with.

Michael Ellis was very prompt in responding to my request to get an estimate on cleaning our couch, carpet and bathroom tile grout. He showed up on time and after giving me the estimate was able to do the cleaning the same day. Mike is very professional and knowledgeable of carpet and upholstery. He did an awesome job. I will definitely give him a call when I need these services in the future!

Experience top-notch laundry services with a personal touch at Twice Drycleaners. With a 4.3-star rating and a reputation for excellent customer service, you can trust that your clothes are in good hands. From dry cleaning to alterations, the friendly staff are dedicated to providing you with a seamless experience. Whether you're a busy professional or a bride-to-be, Twice Drycleaners is committed to delivering high-quality results with a smile. With a warm and welcoming atmosphere, you'll feel right at home as you drop off your clothes or wait for your order to be ready.

Twice Drycleaners

Brought my shirts in to get laundered. I dropped off more when I picked up the first order. Mistake! They wrote on my shirts instead of using a tag for identification. HORRIBLE They damaged my shirts on purpose! Avoid at all costs!

Up Date:  Even worse than I thopught. After I made this post, I realized they also wrote my last name on the inside of the shirts in what looks like a pen!!  Unbelieveable

EDIT: The folks who run this place are trying to make good and working with me on it. Crossing fingers it goes okay.

I originally came to this cleaner because of their good reviews on Google, but I have come to seriously regret that choice.

I brought in an organic cotton/wool mattress cover (not a protector) that specifically needed to be dry-cleaned on Saturday, July 22. When I came back on Friday, July 28, I was told that the item had shrunk during the process and that they would need to buy me a new one. I was also told they would call me the next day with more information. They also asked me what the mattress cover cost, and I told them I had no idea but it wasn't cheap. When I talked to them on Saturday, they said they found a mattress cover for $70. Afterwards, I called the vendor of my mattress about the price of the protector, which is the only place to buy one for that mattress, and they said it was $195. So when I called back the dry cleaner and told them the actual price, they they'd call me back on Monday to figure out the rest.

It's now Tuesday. Nobody has contacted me. When I called them this morning, they said "my boss is out, he'll call you back."

Right now the core of mattress is exposed until I figure out how to buy a new mattress cover that properly fits my bed, which is $195. I am so disappointed in Twice Drycleaners.

I haven't actually gotten the clothes altered and cleaned yet, but I'm writing a good review for the service I've already received. I'm getting married on Saturday (today is Tuesday), and my fiancee and mother need some emergency cleaning and alterations done. I called to see if this is possible and the gentleman on the phone was polite and personable and said it would not be a problem. Once I get the clothes serviced, I will update as needed, but I have a feeling it'll just go from 4 stars to 5 anyway...

I have used this business for my dry cleaning for five years with great satisfaction and always great service BUT the last two times I took several good cashmere sweaters in (early 2022) they were shrunk when we got them home.  My wife also had a very nice expensive blouse and some of her sweaters shrunk as well.  This is unusual because I have always taken my sweaters there and they have done a great job in the past.  Something changed recently and now we are uncertain about returning.

When I first entered I was greeted with a warm hello from all the staff that was in eye sight. I called 20 minutes before arriving asking if they did zipper repair and they do. I explained what I needed and the gentleman said to come on in and see if it was something that could be done. He had all the parts that I needed and completed the job within 15 minutes on two coats. Total cost was $20 for parts and time. Luckily it was able to get done because we needed the coat for a trip to the mountain. He was professional and friendly. Will be going back if needed in the future. Definitely recommend this place.

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Dryex

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