Experience the best in tailoring and alterations at Lees Tailoring and Alterations, a clean and welcoming space where expert staff provide top-notch service with a smile. From dress alterations to dry cleaning, the team is dedicated to delivering high-quality work and excellent customer service, making you feel valued and appreciated. With a strong reputation for politeness and helpfulness, you can trust that your garments are in good hands.

Lees Tailoring and Alterations

I called ahead and they had me come in to try my dress on for them to see what needed adjusting. This needs to be done when they aren’t too busy so it’s good to communicate with them and set up a good time that works for both parties. Took my dress in on May 9th- they said it would be ready to pick up by June 9th. Turnout varies depending on what time of year it is- if it’s wedding or prom season, etc. I had them hem and do some alterations to my bust, straps, & waist area on a plain wedding dress. They quoted me $250-280 for this. To me this was expensive- but I’m from a small town and things tend to be more pricey in the cities. They also said this was because I had a lot of areas needing altered.
When I went in to try it on I wore it very briefly and didn’t pay much attention to how it fit me. Just anxious to get it home. Took it home and tried it on again several more times in the following 6 weeks and thing just weren’t sitting how I wanted them to in the chest area. It was doing a gaping thing that it hadn’t done before after all of the adjustments. I was panicking and not really sure what to do. I went in again very short notice- the week that I needed it done by- on the off chance that they could suggest something that might fix it. They really helped me out- took it back and said they could have it done the day before I needed it but not to wait so long next time. I live about a half hour away and had just gotten home when they called and asked me to come back in so I could try it on again. They had let everything they did previously in the chest area out and needed to get their new adjustments. This was no problem for me as they were literally saving my behind. When I picked it up the final time it fit much better and they didn’t charge me anything for fixing it. Appreciate them taking care of their customers in this way and getting me in on such short notice. Would highly recommend this place, just make sure you get your item there in plenty of time so you’re not cutting it so close like I did my second time around.

No clue how they are the highest rated dry cleaners in Huntsville. Been there 4 times since moving here and it get worse each time:
*creases removed from pants
*no creases in collars of shirts
*sleeves of long shirts not pinned
*collars look worse coming out then after initial wears from previous dry cleaners.

Pro: they are friendly.

This place is too busy. But I was greeted at the door. She automatically told me we’re two weeks behind. It will be a month before I get my clothes back.

This place is TOPS!!! If it can be done or fixed ,they will tell you. Great work and very polite staff.

Great place, clean, friendly, helpful.  I came here to get my bridesmaid dress altered and they were able to do it within a week and without extra charges. I have already recommended Lee's to my friends.

At University Cleaners, our goal is to provide a welcoming and reliable experience for all our customers. Although we've encountered some challenges in the past, we're committed to learning and growing from them. Our staff is dedicated to helping you with your laundry needs, and we strive to create a positive atmosphere for everyone who walks through our doors. We're proud to be wheelchair accessible and offer convenient hours to fit your busy schedule.

University Cleaners

I would not recommend this cleaners to anyone preparing for an event. I took 9 table cloths to them to be pressed and cleaned. My husband picked them up, brought them to the venue and when we removed them from the hanger we realized they weren’t pressed at all. Please see photo (Nine table cloths looked exactly the same) I called to speak to someone about the issue and they suggested speaking to the owner. Called the cleaners for the owner several times with no success. On the last attempt the manager explained that the cloths were “pressed” and there’s nothing else to be done about them. She refused to accept any pictures and refused to provide contact for the owner. As a paying customer, this is unacceptable. To prepare for a first birthday party, ironing table cloths wasn’t apart of the plan. I paid my money for quality service and didn’t get what expected. Please find someone else to provide better service and who is overall dependable.

Unfortunately, this place can't seem to keep up with the clothes you drop off.  I like the people and the service is fair, but twice I have dropped off clothes and not gotten the same number back as the receipt I was given.  Most recently, when my receipt said 16 and I only got 15 items back, the manager told me that she and I had miscounted together and that she changed it after I left.  I was never called, they changed it in their system, and then she expected me to just take her word for it and that she "remembered" a transaction from 3 weeks prior (when she cant remember my name).  Unfortunately, bottom line was that I had a receipt for 16 and only got 15 items back, and they made no effort at reaching agreement - I just had to accept what she said as fact.  I would have been willing to accept nearly any concession - even an apology or heck a coupon, but neither was tendered.  Clothes are expensive, and I felt like I deserved better as I have been doing almost $200/month in business with them since they opened.  Job 1 should be accounting for items, but not here.

They don't have a concept of proper dry cleaning and pressing. The front desk staffer's repeated affirmation is that she doesn't know anything about the cleaning or pressing, they are just a pick up and drop off location.  Avoid this place.  Work is not good. No quality control at all.

I have been using University Cleaners on 143-C Huntsville, AL since they opened.  I generally bring in about 35 articles at a time for service and the staff is always friendly and helpful.  I had four of my shirts lost all Polo with an average cost of $100.  After two months of me stopping by to check the status they offered me $40 for in-store credit not to be used at the same time.  They LOST my property an insult me with this ridiculous gesture.

This was my 1st time there. I dropped off 1 shirt on Wednesday and went to pick it up Thursday the next day. The same lady was there that I dropped it off to and she brought out a white shirt. I said that's not my shirt. She said she was the one that tagged it. I said that's not my shirt. She said all the other shirts dropped off after mine were men's shirts. I said my shirt was gold someone needs to find it. She then looked at the inside of the white shirt then on the computer. I said my shirt is gold like mustard it should be easy to find. She then went to the back and returned with my shirt. As I was leaving with my shirt I asked if she needed the tag with someone else's name and said the white shirt is probably there's and she said oh yes. She never apologized. I'm so glad I had only dropped off 1 item.

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Lees Tailoring and Alterations

University Cleaners

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