Welcome to Savannah Dry Cleaners, where our dedicated team is committed to providing you with exceptional service and care for your garments. We understand the importance of trust and reliability when it comes to your favorite clothes, and we strive to deliver high-quality cleaning services that meet your expectations. Our staff is always happy to assist you with a smile, and we're proud to offer a convenient and accessible location that's easy to visit. Whether you're looking for a quick turnaround or specialized care for delicate items, we're here to help. At Savannah Dry Cleaners, we're passionate about helping you look and feel your best, and we can't wait to serve you.

Savannah Dry Cleaners

The staff is very nice, so the stars are for their customer service. However I cannot recommend them for their cleaning abilities as my item was returned in the same condition and smells sour.

DO NOT go here if service and customer care are important to you.  Ok, I know it's ridiculous to spend this much time venting about an experience with a dry cleaner, but I just don't appreciate how they handled this - it was all very patronizing.  Full story below....

I have a wedding this weekend, for which I have tailored pants and a shirt as part of a suit.  I have this suit specifically for this wedding and don't have other wedding-appropriate attire, unfortunately.  I took my shirt and pants to be dry cleaned on Tuesday, and got a message on Thursday around 4:45pm that my clothes were ready, sweet!  I went to pick them up early Friday morning and sadly my clothes could not be found...

Turns out, they gave my clothes to another customer.  Ok, mistakes happen.  But, given that these clothes were specifically for this wedding, it was rather urgent that I get them back.  I get a call from the owner (Bill) saying they're "very concerned" about my clothes, but won't be able to get them back until the other person brings them to the store. The other person evidently is out of town.

So I'm now in a situation where I have to spend time and money searching for, and buying, new clothes for this wedding within the next day.  All of this is frustrating, but it's not why I'm writing this review.  I'm writing because the owner didn't take actual accountability for the error.  He said "sorry", but there was no action behind those words.  I asked for assistance in buying new clothes and he said, "That's just not how the industry works"... as if there's a law preventing him from doing the right thing.  He kept saying, "your clothes are just late, and we're not going to assist in paying for new clothes because your clothes aren't lost. If we haven't gotten your clothes back in 2 weeks, we'll reimburse you for the clothes we lost"...

He THEN texted me a response I suspect he got from Chat GPT, which he used to defend why he's not assisting with new clothes.  As if he's bound to what AI says lol.  He's the *owner* of the store.  He can do whatever he wants to make the situation right if he actually cared.

The resonance for me was, "we gave away your clothes to another person. Oops! Too bad you have a wedding this weekend.  We'll call you if the other person brings your clothes back."  A little bit of genuine contrition would have gone a long way, but that's not how Bill seems to operate.  Which is to say, if you have an event and you need your clothes dry cleaned, I would NOT go here.

Fantastic Service! Tonya really helped me out — I brought in my favorite western shirt that was so stained, it was scary. I just picked it up in two days time & it’s so clean and i’m just so thankful! Thank you Savannah Dry Cleaners!!

Everyone deserves a second chance, so after a few years passed from the last situation of damaged property and poor customer service, I extended the olive branch.  The first set of 20 shirts came back undamaged, but far more wrinkled than expected.  It was the second round of shirts a few weeks later that set the stage for a lifetime review.

My wife picked up the shirts and everything was thought to be normal.  Later that week, I grab a shirt from the bag and notice an alarming yellow tag that read, "Defective Condition before cleaning".  I was expecting that my wife may have forgotten to tell me about it while she was distracted with our boys, but no...she had no knowledge of a damaged shirt.  Since there was no damage when I wore it last, and SDC was the prior and current cleaner, I thought the obvious and logical conclusion as to when the damage occurred would be mutual, especially considering that the pinstripe was smeared from pressure only a machine can induce - whereby resulting in two vertical fiber separations (rips).  Even though it was one of my favorite shirts, I was realistic and accepted the accident.

My wife took the shirt to the store to obtain compensation for damages, as we have experienced with other local dry cleaners.  However, Precious politely indicated that she could not decide or issue compensation, as the owner (Bill) insists on personally reviewing and deciding each outcome.  From my experiences, Bill is rarely at the store, making this a cumbersome and frustrating process for customers.  My wife was told to call Bill to discuss the damages.  A few days later, I call Bill and calmly explain the situation.  Without pictures or even hesitation to preserve judgement upon physically viewing the shirt, he indicated 'vertical separation is common and happens when the material is old, it's a known problem in the industry'.  I am not sure how or why he decided this was an old shirt, but it wasn't and it was well taken care of = why I was paying for professional cleaning and pressing.  He asked that I drop off the shirt at the store for him to review when he was able.  However, it was obvious from his tone that my time and energy would only be further wasted.

The ladies that tend to the front desk are very pleasant, I agree with others on that point (why this is a 2 vs 1-star review).  However, it is the owner's disposition and attitude, along with poor customer service that has me using another locally-owned business for my laundering needs.  I will continue sharing this experience with friends and colleagues at the largest employer in town to prevent them from making a similar mistake.

I Pray That Everything in my Lifec Get Back with stability motor mobility, peace, happiness, and I live a healthy life. God please walk my heart too and everything I’m going through. It Hurt like hell please rescue me and my son. He’s back in the hospital. Love you Jesus I am grateful.

The Best Cleaners & Laundry is a convenient and accessible laundry solution, open six days a week to cater to your cleaning needs. With a wheelchair-accessible facility, everyone can easily drop off their laundry and enjoy the benefits of professional cleaning services. Although some customers have experienced issues with pricing and customer service, the location has previously been praised for its competent and courteous staff, making it a great option for those looking for a reliable laundry service.

The Best Cleaners & Laundry

I have been going to the largo location for a few years now. But i must say they have let me down. I dropped off clothing and a table cloth months ago. I have been going back calling and i cant get my items. They told me that the machine that brings the clothes down was broke,my husband even tried to get the items down. Now its months later i received a phone call saying i have until friday to pick up all my items. They will auction them off,im lost for words. I get there,they still cant find my table cloth,and my skirts. Mine i dropped off a 2 piece outfit and a 2 skirts together, that i might cant even fit anymore. but they cant find the skirts. It was people there trying to get stuff from 2023 ,its 2025 that is crazy that all this time you was unable to get your items. I have called to owners and have yet to talk to anyone. My advise DO NOT TAKE ANYTHING TO THIS LOCATION. SAVANNAH GA, ABERCORN & LARGO.

Check the prices before you leave your clothes there. Totally my fault for dropping shirts off and not asking the price. But, $8.50 to launder and press a shirt is double or triple what you can find elsewhere. Don’t go if you’re in a hurry. It will take a while to drop off or pick up as the staff is unfamiliar with how the computer/cash register works But, shirts turned out beautifully. I just need to find a better price.

If only I could give a negative star. This place has become a thorne in my flesh. The facility on Largo lost my pants and Mrs. Kwon is refusing to compensate me for them. After several attempts to contact Mrs. Kwon, I realized that the unprofessional staff person, at the Waters location, was giving me the run around. I'm now filing a case with the Magistrate Court. This is on top of, the prices are two to three dollars higher than most cleaners. For the love of God do not use The Worst Cleaners ever.

This Abercorn location used to have two compotent persons running this location. They were very professional, couteous, and efficeint in managing the requests of customers. Given that these two ladies left, customer service at this location has become a disaster. The last few employees are awful, including the current employee. Literally, she cannot count how many items a customer brings in for cleaning, and she cannot operate the computer. She just can't. And this has held true for almost a year. Unfortunately, I now have to drive 10 miles, one way, for dry cleaning. I will gladly come back as a customer, but not until they hire someone who can halfway meet the job requirements.

Drove a half hour out to the closest location after checking the website to make sure that they cleaned leather.  Tried to call first but no answer.  I was informed by the person at the counter (after they made a phone call to a manager to confirm) that they do NOT clean leather.  Even though the website clearly states that they do.

David's Dry Cleaners

I'd like to say, I never leave bad reviews, but this felt like I needed to. I took my wedding dress and a few other dresses for my wedding weekend here ahead of my wedding. First they lost my wedding dress for a day, then the next day when they have given me a time to pick it up, it still wasn't ready. When I finally was able to pick it up, I opened the dress bag to check it. Thank goodness I did because the hook fastener was through a mesh panel on the dress. I was able to remove the hook before it did significant damage to the panel. The dress also had noticeable black scuffs on the front of the dress in the bodice and the train. Additionally, within the plastic bag over the dress there was significant dirt accumulated at the bottom of the bag. I paid $375 for a lost and then significantly more dirty dress. Later in the week, I came to pick up the rest of the dresses, same experience. Dresses were two days late and significantly more dirty, no stains recovered.

These "dry cleaners" should be out of business and have no leg to stand on to take people's money and return a dirtier product each time. It is shameful that they handle people's clothes for such important days with such a lack of care.

Definitely more expensive than I have paid in other cities, but I called another dry cleaner in the area and was quoted approximately the same price. Clothes came back clean, wrinkle-free, and with no damage. $17 for a 2 piece suit and about $3.50 per dress shirt. Dropped off on a Friday afternoon, and they were ready on Tuesday afternoon, just as they said.

Brought my comforter to be laundered…$50 and they did NOTHING! I got it back and couldn’t believe it was still dirty from my dogs. So i shoved it in my little washing machine and everything came out. Showing that they really didn’t even attempt to clean it before they gave it back

Sub-par (at best) service and extremely overpriced. Informed today that one certain manufacturer of shirts (Express) are double the price of any other shirt for a simple dry cleaning ($7.50’ish). Better customer service and value can easily be found elsewhere.

On November 29, 2014 my husband dropped off two white table cloths. Today (01/13/15) He and I went in for the fifth time after having been called to come and speak with a manager. Three phone calls and five in person visits. To have the lady laugh and smile and say that she has "them looking for them" as of yesterday. She claims to have just heard about the incident yesterday. I told her that I felt disrespected and was alarmed that no one seems to care that our table cloths (which had to be replaced out of pocket) are still missing and not found after such a long period of time and here she is claiming to be the manager. She just agreed with me repeatedly. She agreed that she was rude and disrespectful and continued to say that she is the only avenue we could work through and that we could not speak to her boss. Yet, she could not offer us a solution without contacting her boss and she wanted a receipt to prove that we had purchased new table cloths. Then she suggested that she thought we may have been a "delete ticket" and implied that we didn't drop them off in the first place. I have never had such an awful customer service experience in my life. The lady didn't apologize or offer a solution at all. She just tried to brush us aside and wanted us to wait for a phone call from another lady. When we told her we didn't want to wait on any more phone calls she asked who had called us before as if no one could have called. It was outrageous! I know that she probably doesn't make a lot of money and doesn't really care about the table cloths but to treat another person face to face with you as she treated my husband and I was something to write a review about. She never said her name but I will be going back there very soon with my receipt.

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The Best Cleaners & Laundry

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