Launderland of Citrus/ Laundry Solutions

Our washer has been broken and our property management won’t fix it so until the part comes in so we can fix it ourselves I’ve been doing our family of 4’s laundry here. I have had a wonderful experience both times and will be going again. It’s more affordable than other laundromats I’ve been told about, a peaceful atmosphere and not too far from home which is a big plus!

The lady that run it, does a great job of keeping it clean. Floor and everything is kept clean. A safe place to go. Very reasonable price. No complaints but only good words.

This laundromat is very clean. The attendants are friendly and helpful. I utilize both drop off and DIY services and am very happy with both. I have been using Launderland of Citrus for more than a year now and if there has ever been any issues, they have been resolved promptly.

I was playing the coin mashed and the lady in the green shirt shut the power off and made us leave at 8:35pm when it says it closes at 9pm

Never ever had a problem at this Laundromat! Michelle is the only one that does my laundry and she has always been nothing but pleasant! If you're going to write a review, please make sure it's truthful!!! I've seen, with my own eyes
how disrespectful some people are to the employees, machines and other customers! It's not the Laundromat's fault so check yourself! Thanks Michelle for all you and the staff does to make a nice clean environment to do our laundry!!!

Looking for a reliable and convenient place to get your laundry done? Touch of Quality Cleaners is here to help. With a long history of serving the community, our goal is to provide you with the best possible service and ensure your clothes are cleaned to perfection. Our friendly staff, including our welcoming young lady who is always happy to chat with customers on Mondays, are dedicated to making your experience with us a positive one.

Touch of Quality Cleaners

The new guy is so rude and refuses to have my husband‘s uniforms back within six days which he needs to fly off as a pilot.  and having been with this company for at least 20 years the other woman that is usually there is so friendly and nice and when I told her about the bad experience she told me that is actually my son and got so defensive  with me as if I was in the wrong and I said well very good to know. Maybe you can teach him about how to do a better job and a little bit about customer service. He is going to lose business for people.. and I told her I know this is not easy to hear, but possibly you can help rectify the situation for the future.

3 sport coats cleaned. 1 has visible water stains. 1 is missing both buttons.  For a better job, Save yourself a trip and wash your fine clothing in the sink.

Excellent place to have my honor guard uniform clean and the young lady that waits on me every Monday is well worth coming to see. Very nice and pleasant to chat with.

Had a comforter supposedly cleaned and this business ships it out to another company to have it cleaned.  It did not arrive at the scheduled date and time and it still has not arrived.  Employee did not know where the comforter is and refused to contact the company who is doing the work and gave me the number to call myself  to see where the comforter is.  This business does nothing for the customer and wants the customer to try to track down the item that this business sent off to have cleaned.  She said maybe the other company lost my ticket which is an unacceptable response.  Still have not received the comforter and the business cannot tell me where it is.  This business and it's employees are unprofessional and if you use their "service" do not rely on them to ensure that your item has not been lost.  I have never done business with as unprofessional and such poor customer service for business as this one.

This used to be a great cleaners, before it was bought out by a Brooksville cleaners of lower quality.  From 2010 to the takeover (around early 2014) service was excellent.  Everything I ever took was well done and they could even do it same day as a favor if you took it in early.  Everyone was real nice.  We used them a lot!!!  All of a sudden cleaning time tripled because they started shipping everything out to Brooksville.  The friendly local workers seem to have been let go.  Since then of the several items I have taken in on more than one occasion, nothing has come back well done.  There are double creases and poorly ironed items, soiled items, even coming back dirty in places they weren't when they were taken in (remains to be seen whether another cleaner can fix it or it was ruined), etc.  It has been horrendous.  On top of the awful service they have raised prices on everything.  When concerns were raised the worker said the worker for ironing had been fired so there wouldn't be problems anymore (no resolution for prior issues and that doesn't address the poor cleaning or turnover times).  The new owner is never available to deal with concerns (asked on 5 different occasions) and does not return messages.  It's worth the drive to take your things elsewhere.  I'd recommend you not set foot here.

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Launderland of Citrus/ Laundry Solutions

Touch of Quality Cleaners

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