Kingsway Drycleaner, located in the bustling Kingsway City Shopping Centre on 168 Wanneroo Rd, Madeley, stands out not just for its comprehensive range of services including eco-friendly dry cleaning, alterations, and specialized wedding gown care, but also for its commitment to customer satisfaction and community involvement. Despite mixed reviews, its dedication to offering sustainable cleaning solutions and expert garment care for over a decade has made it a local mainstay.

# Kingsway Drycleaner: A Staple of Sustainability and Expertise in Madeley

Nestled within the bustling Kingsway City Shopping Centre on 168 Wanneroo Rd, Kingsway Drycleaner has carved out a distinctive niche in the local dry cleaning and laundry service market. Renowned for its commitment to eco-friendly cleaning practices, this establishment not only caters to the standard cleaning needs but also specializes in alterations, wedding gown and curtain cleaning, ensuring that every item receives meticulous care.

## A Tradition of Excellence and Environmental Stewardship

For over a decade, Kingsway Drycleaner has been a beacon of quality and sustainability in the Madeley community. Its eco-friendly cleaning methods stand in stark contrast to the conventional chemical-laden processes, reflecting its dedication to the well-being of both its clientele and the planet. This commitment extends beyond the services offered, permeating the entire atmosphere of the shop. Customers stepping into Kingsway Drycleaner are greeted by a friendly staff, ready to offer advice and assistance, within an ambiance that speaks of professional care and community engagement.

The business's heritage is rooted deeply in the local history of the Kingsway area, underscored by its involvement in community activities and initiatives. This engagement not only highlights Kingsway Drycleaner's commitment to the locality but also ensures its services are tailored to meet the unique needs and seasonal considerations of its clientele.

## Distinguished Services Amidst the Heart of Madeley

Amidst the peak times, often coinciding with the festive and wedding seasons, Kingsway Drycleaner stands out for its ability to offer same-day services, ensuring that every garment is returned in pristine condition, timely and efficiently. The shop's location in the Kingsway City Shopping Centre, surrounded by landmarks such as The Coffee Club and Caffissimo Kingsway, adds to the convenience for shoppers looking to multitask during their shopping expeditions.

In conclusion, Kingsway Drycleaner not only offers an array of specialized services but does so with an eco-conscious mindset and a deep-rooted connection to the Madeley community. Its blend of professional garment care, customer-focused atmosphere, and heritage within the local landscape makes it an invaluable resource for residents and visitors alike.

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I took a brand new dress in (tags still attached which for some reason Koko’s removed??) as it had 3 very small marks on it and I was attending a wedding. I got it back to find they couldn’t remove one of the marks which was a
Small black one which was fine, however whatever has been sprayed to remove stains has been visibly left on the dress and now I have to wear the dress to a wedding in worse condition that when I took it in. The three small marks weren’t that bad, but the water/steam/spray marks are super obvious. Not very impressed at all. One star because he did give me 50% of my money back and a second star because I feel bad leaving just one. It would have been really helpful to receive some advice on how to remove the residue instead of just telling me “it can never come out worse from a dry cleaner” when it clearly did and I was extremely stressed needing it the next day.

Very bad service.
Dry cleaning shrunk my polo shirt to a ridiculous size. The owner was extremely rude and said he wasn't responsible because he didn't measure the shirt before cleaning. ALL HE CAN DO IS TOLD ME TO REPORT HIM 😕. I really dont understand how he can run the business like that.
Now i know why the business has a lot of 1 star review.

Disappointing.. dropped me cleaning off, came back a week later which was after we initially agreed and wasn't ready. Had to come again they were closed and third time they just said.. oh sorry.. Not my fault.
Expensive won't be back
Edit - (in response to owner comment)
24 hour pickup was not available - text received said I had to pick it up instore during tradng hours

Absolutely appalling service here, they ruined my dress and cooked small stains into it that as ‘professionals’ you would have known could have been removed easily with cold water. I will never use this business again and would advise others to steer very clear!!!

Received a lecture here today from a female employee. When I collected my items I was told that they had been counted incorrectly and so I owed EVEN MORE money. She intimated it was my error when in fact they'd counted the items, not me. I mentioned that I felt I'd already paid them enough money considering I'd already paid them $20 to iron (not clean) a cotton shift dress. Managed to get a small discount but her poor attitude and the fact that she didn't accept the error was theirs doesn't make up for it. I suggest she has a nap and receives some customer  service training.

And here's where you're wrong again. I requested the shirts be pressed only, not laundered so in fact you've overcharged me. It's not that i can't afford it, it's that I don't expect to be barked at when the error is yours. You barked at the poor guy working there as I was approaching the counter so can see that this is your usual demeanour. Get some business training.

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