Best Cleaners, located at 17 Sedgwick Rd in the heart of West Hartford, stands out for its commitment to delivering superior dry cleaning and laundry services with a touch of modern convenience. With a stellar 4.8/5 rating from 232 reviews, this establishment is not only recognized for its high-quality service but also for its innovative approach to customer satisfaction, offering features like online booking and an app-based service portal. Situated just a stone's throw away from Ji Tea, Best Cleaners integrates seamlessly into the vibrant local community, making it a go-to option for residents seeking efficient, eco-friendly garment care.

### Best Cleaners: Excellence in Dry Cleaning and Laundry Services

**Q: What makes Best Cleaners unique in the West Hartford area?**

A: Best Cleaners is not just another dry cleaning service. Located at 17 Sedgwick Rd, near the bustling Ji Tea, we pride ourselves on our eco-friendly cleaning methods and our commitment to the community. Our use of modern technology, including online booking and app-based services, sets us apart. Additionally, our specialty garment care and same-day service options ensure we meet the diverse needs of our West Hartford clientele.

**Q: Can you describe the peak times and how to best navigate them?**

A: Peak times at Best Cleaners typically occur late mornings and early afternoons, especially towards the end of the workweek. To ensure a seamless experience, we recommend utilizing our online booking system or app for scheduling pickups or deliveries, thereby avoiding wait times and ensuring prompt service.

**Q: What are some of the key services offered at Best Cleaners?**

A: Beyond our standard dry cleaning and laundry services, we offer pickup and delivery service, ensuring convenience for our customers. Our dedication to eco-friendly cleaning practices not only reflects our commitment to the environment but also guarantees a superior clean for your garments. Furthermore, our expertise in specialty garment care ensures that even your most treasured items are handled with the utmost care.

**Q: How does Best Cleaners integrate with the local West Hartford community?**

A: Best Cleaners has been a proud member of the West Hartford community for years, situated on Sedgwick Rd, a location rich in neighborhood history. Our proximity to local businesses like Ji Tea allows us to serve as a convenient option for residents and contributes to the vibrant local economy. Through community engagement and our high standards of service, we aim to maintain our position as a trusted local business.

Best Cleaners

Ji Tea

In addition to fast, friendly service, Best Cleaners goes the extra mile (or two!) to ensure the customer is satisfied with the dry cleaning. When stubborn stains on my suit resisted the first cleaning, Best offered to clean it again; in fact, they almost insisted, offering to use stronger cleaning agents if necessary. I felt they demonstrated true customer concern and service, and I strongly recommend them.

Damaris is a pleasure to work with.  I am disabled. Damaris makes my experience with Best Cleaners as easy as possible.  Damaris takes my cleaning out of my vehicle when I arrive. She brings the clean clothes back out to my vehicle when I return to pick them up.  Damaris is pleasant and always has a smile on her face. It is my pleasure to do business with Best Cleaners because of Damaris.

I am partially disabled. The young lady was kind enough to open the front door as I entered the shop. She was extremely pleasant.  After paying for my cleaning. She automatically offered to take my cleaning out to my vehicle. Just as the young lady was getting my cleaning for me a Gentleman came into the shop and took my cleaning out to my vehicle. I appreciate the employee of Best Cleaners and the customer that helped me out with my cleaning.  I appreciate that there are still good people out there and around us.

Bought a coat at Savers and it had a tear on a seam.  Brought it in, had the rip fixed, and had the coat dry cleaned.  Very reasonably priced.

Great cleaner and great people working there.
Pleasure to go inside and have sewing or dry cleaning done as they are very good representatives of the company BEST Cleaners. Summer the seamstress and her daughter at the desk are the best for getting work done in a friendly manner!!! Others who work at Sedgwick Rd are wonderful as well.! Dr.
Elizabeth Rumohr

Discover the convenient and affordable laundry solution at Dry Kleaning By McKleans! With a flat rate of $18 for all hemming alterations for pants, you can trust that you're getting a great deal. The staff is friendly and helpful, making your experience even more enjoyable. Whether you need a quick alteration or a reliable dry cleaning service, Dry Kleaning By McKleans is here to help. Come and experience the difference for yourself!

Dry Kleaning By McKleans

I am absolutely baffled by my experience here. I dropped off pants last week to be hemmed for vacation—one pair in particular was a cream pair with a Hawaiian floral print. When I picked them up, they had an orange stain at the bottom. Instead of being returned to me in wearable condition, I was told the stain would “come out in the wash.” That alone was frustrating—why hand me back something in a condition requiring more work? But since I was leaving in two days, I took them home and washed them. Twice. The stain didn’t budge.

When I went back to explain the situation, I emphasized that I needed the pants immediately. The owner suggested I come back so he could “try to clean them” and then told me the chalk had been pressed into the pants. These pants were brand new with tags and now ruined. I asked for a refund, and at first he said he could only refund half—which made no sense since the pants were damaged due to their negligence. After back and forth, he finally agreed to cover the cost of the pants and hemming, but even then shorted me $1… and then asked to keep the pants?? I left not only inconvenienced and out of time, but also without the pants I bought and paid to alter.

On top of all of this, the hemming job itself wasn’t even done correctly—they hemmed a cream pair of pants with white stitching, which stood out and looked sloppy.

Overall, this was a hugely disappointing and bizarre experience. I lost money, time, and the pants themselves. I would not recommend this cleaners to anyone.

I got two items altered. They have an 18 flat rate for all hemming alterations for pants; which is nice and affordable! Cheapest tailors I’ve ever been to in Connecticut! Plus the lady that’s usually at the front is super nice and accommodating! I’ll come back if I need services in the future.

Lately every time we plan to pick up cleaning The door is locked during business hours. This has been going on for a while. Not reliable.
Time to find a new dry cleaners.

This is the second time I’ve driven from across town to pick up my dry cleaning and there’s a sign on the door that says closed until 415. I called the number that came up when I googled the business and was told it was the wrong number.  If you are the business reading this, please reach out to me

The fact that this place is still in business floors me unless the ppl who bought in in like 2012 or so sold it again. They are dishonest horrible human beings.

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