At Decatur Cleaners, we're dedicated to providing top-notch laundry and dry cleaning services with a personal touch. Our friendly and courteous staff are committed to ensuring your clothes are cleaned to perfection, and we take pride in our attention to detail. With a convenient drive-through service and a wheelchair accessible facility, we strive to make your experience with us as smooth and hassle-free as possible. Whether you're a long-time customer or just discovering us, we invite you to experience the Decatur Cleaners difference.

Decatur Cleaners

Took my duvet cover there to have it cleaned and they gave it back to me with a big spot on there that wasn't there before. The workers are really sweet so I was very disappointed when I saw it. They refunded the dry cleaning fee but it was a $150 comforter that I'll have to replace with my money.

Took my daughter's dress to get dry cleaned, when I picked it up there was a spot on the lace. The lady took the dress back to be cleaned again. Very nice customer service, prices are very reasonable. I will continue using this company.

Thay used to be great now they're terrible shrunk a very w pensive sweater and a very expensive shirt and refused to take any accountability or offer and compensation. I showed up at 8 am when they were supposed to open no one was there after five minutes they ate terrible now

A little out of the way, but the staff was pleasant. They have a drive through. My suit was clean and ready a day earlier than I was told it would be.

Been their customer for decades and not once have they made a mistake with our clothes.

Welcome to Jack's Coin Laundry, your neighborhood laundromat open 365 days a year from 5am to 11pm. We strive to provide a convenient and accessible laundry experience for all our customers, with wheelchair accessibility for everyone. Our goal is to be your go-to laundry spot, where you can get your clothes clean and fresh with ease. We appreciate your feedback and are working hard to improve our services to better serve you.

Jack's Coin Laundry

Went on a Saturday evening after 7pm… all the extra large washers were not working. Majority of the smaller washers were the same.Took $12.00 that I didn’t have to spend for real. No phone numbers to report any machine problems or anything. I will not be coming back to this Laundry Room ever again. This was my first and last time. How can an Brand New product not be working…. Plus they have snack and soda machines in here, but are not working at all either.

Horrible..!!! It was nice when it first opened. Now 85% of the machines are broken.
My clothes almost got stuck in one of the washing machines due to it breaking while in cycle. Now I have to rewash them. ( Another 26 minutes to wash) You can see the water dripping from the basket because the cycle didn’t finish.

The ones that are broken shows $1.25, $1.75 or $.50 (they’re actually $3.50)

The washing machine that shows $5.00 is full so you can’t put your money in it. (Lost a cup of detergent there)

There is NO PHONE NUMBER to request assistance for anything. Will be finding a different location from now on.

Do Not Lose Your Money and Time at Jack’s Coin Laundry!

Immediately upon entering disestablishment I noticed that there was a loud odor of feces the smell was very close. However it did not smell like this outside but inside it had a very disgusting smell. The bathroom is completely inoperable the smell of bodily fluids was so overwhelming it is absolutely sickening. Not to mention that this restroom looks like it has never ever been clean since the building was built. There are not many people in here and although it gives a welcoming look just coming in the refresher vending machine is completely empty snack machine sort of empty does not work there is no wash sink most of the washers have a lot of mud and dirty residue sitting in them. I absolutely would not recommend using this particular location unless you really really have to and do not have to use the bathroom because there isn't one that's suitable for animal to use yet alone a human that picture shows a toilet bowl full of human feces and the sink has no attachments to even wash your hands the sink remains with feces as well. This is an absolutely disgusting place

I came in to wash a comforter and had to pay $2 for a card that I will never use again. Fine. I spent $10 on one wash/card and  I couldn’t get it to start. It took my money!!! $10 literally down the drain. There is no way to contact the people who own this place. I went next door to see if they knew who to call and they said no. Go somewhere else unless you want to have your money taken and leave with dirty clothes. I wouldn’t recommend this place. They are very expensive and it’s strange that there is no contact info if something goes wrong like taking money with no service rendered. Go anywhere but here.

All the machines smell. There’s no one here when the machines take your money. 1 took 9$ before it would start and it’s 7.50 for extended wash. Then gave this error after spinning for 10 mins and not putting water in.

It’s 18 washers here in only 5 are working

There’s no way to communicate with anyone if I could give zero stars I would

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Decatur Cleaners

Jack's Coin Laundry

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