Looking for a reliable and affordable laundry solution in the Lehigh Valley area? While Payless Cleaners of Lehigh Valley has received some mixed reviews, many customers have had great experiences with their quick and budget-friendly services. With a focus on convenience, they offer a range of laundry services to fit your needs. Although some customers have reported issues with delicate or custom items, it's essential to discuss your specific needs with the staff to ensure the best possible outcome.

Payless Cleaners of Lehigh Valley

Do not bring your clothes here. They will absolutely destroy them. I brought them just about brand new pair of Jordan pants. They were cherry red, and now they are more burgundy. Looks like they wash them with black dye. Two pairs of black sweats came back with white stains all over them. I brought them a hoodie that has a giant stain ready in the middle of it now There before. And it’s like two shades darker. Gave them four pairs of garments two of them are completely ruined, and the other two are not the same. $300 down the drain.

⭐ 1-Star Review for Payless Cleaners
Unacceptable Experience – Damaged Custom Garment and Quiet Payout
I brought a pair of custom-made designer pants to Payless Cleaners for standard cleaning and pressing. The pants were in excellent condition when dropped off, and cost me $165 when originally purchased. They were tailored specifically to fit me and held personal and professional value.

Unfortunately, after picking them up, I discovered that the waistband had been severely stretched, rendering the pants completely unwearable. When I returned to the cleaners to report the damage, the employee (Linh) acknowledged the issue, measured my waist, and promised a repair.

Days later, instead of fixing the pants, I received a private message offering reimbursement and asking to keep the matter “between us.” While I was eventually refunded, the situation was handled quietly, with no apology, no transparency, and no accountability for damaging a garment that could not be replaced.

The bottom line:
Payless Cleaners ruined my pants, failed to repair them, and only issued reimbursement after I insisted—and documented everything.

If you value your clothing, especially high-quality or custom garments, please think twice before trusting this business. What happened to me should not happen to anyone else.

You get what you pay for. "Payless" can come at a cost and I learned this through trial and error. I would not trust them with valuable items nor any that are delicate. I brought an adored dress that I only wore once to get dry cleaned. I know the condition it was in before I brought it in and have photos of wearing it right before taking it off and packing it in my luggage; the beading was in tact. The dress came back with missing beading and threads coming out; I spoke to the manager who assured me they could find a solution. Yet, upon inspecting the dress she took no accountability and basically told me that because all of the beading work wasn't damaged that it was the fault of the manufacturer for not sewing the beads in correctly. I felt pretty devastated. Not only did they ruin the beading on this one-of-a-kind dress, they also used pins on other delicate items to secure them to the hangers leaving holes. They stapled tags to the inside size and care tags of my clothes, some of them made from delicate material and are no longer readable. I would not take valuable items to them again and learned my lesson; cheap prices can come at a cost. My only saving grace with this experience is that out of the bundle I had dry cleaned was a hand painted Japanese kimono which they did a great job on; but I spoke to a worker beforehand about its delicate nature and that might be why they were careful.

Disappointing customer service.** This was my first—and likely last—experience with this business. Rather than the store taking the credit card fee for a purchase under $10, I was told I could either increase my total or pay with cash. When I shared my frustration with the young man at the counter, he showed no concern and didn’t respond at all.

Definitely the best dry cleaning service I’ve ever been to in Lehigh Valley. They are quick and great prices as well.

Experience the best in laundry and dry cleaning services at Blue Bird Cleaners, where our friendly and dedicated staff are committed to providing top-notch care for your clothing. With a passion for delivering exceptional results, we take pride in our attention to detail and commitment to customer satisfaction. From delicate garments to everyday items, we treat each piece with care and ensure it's returned to you looking its best. Our goal is to build long-lasting relationships with our customers, and we're proud of our reputation for being a trustworthy and reliable choice for all your laundry needs.

Blue Bird Cleaners

UPDATE: After seeing my review, the owner reached out to apologize for my experience and proposed a way to make it right. Clearly the owner cares about his business and customers, which I appreciate. Therefore, I am revising my rating.

My regular drycleaner charges $3.95 for a pair of pants and a quick, 2-day turnaround. But, admittedly, I’m not confident they can remove tough stains. According to Blue Bird Cleaners reviews and website, they can. But alas…

The pants had 2 old stains and 2 water stains from me trying to clean them. The pants took a full 7 days to come back from Blue Bird; and not one stain was removed. Not even the water stains.

Ok, maybe it’s just not possible. But charging me $8 for the failure seems excessive. Not to the mention the gaslighting comments that accompanied:

“Some of the stains came out, right?” Nope, not one.
“Well, the stains are lighter, aren’t they?” No, I don’t think so.
“At least they are in an inconspicuous area.” Then I should’ve saved myself the $8.

Just admit you couldn’t get them out and give me $1 off or something. Not impressed with their “expertise” nor their customer service. Once and done.

I’ve tried a lot of dry cleaners in the area, but Amazing Dry Cleaners truly lives up to their name. My clothes always come back looking brand new, neatly pressed, and smelling fresh. The staff is super friendly and professional, and they go above and beyond to accommodate special requests. Highly recommend!

I couldn’t be happier with the service. Quality cleaning at reasonable prices, plus they treat every item with care. I’ve taken everything from business suits to winter coats, and the results are consistently outstandiNg

I have been using Blue Bird Cleaners at the Shops at Cedar Point in Allentown for many years after they closed their other location at the Village West Shopping Center. They are friendly, always remember my name, and provide quality laundering, dry cleaning, and sewing services - usually in only a few days - at reasonable prices. If you are looking for a dry cleaner who can handle all the basics and a few speciality items, too, then you might want to give them a try. Tell them I sent you.

Very generous company and willing to fix their mistakes. Definitely want to provide the best service they can!

Experience the warm and welcoming service at Sparkle Dry Cleaners, where our team is dedicated to providing top-notch laundry care with a personal touch. We pride ourselves on being more than just a dry cleaner, but a trusted partner in keeping your clothes looking their best. With a strong commitment to customer satisfaction, we strive to make every interaction a positive one, as evident from our glowing reviews. Whether you're in need of a quick turnaround or specialized care for your garments, we're here to help with a smile.

Sparkle Dry Cleaners

Very pleased with the service. I went to pick up my cleaning and they had locked up and at their car. But they reopened for me to get my clothes. That doesn't happen to often anywhere else. Definitely will be using their service from now on.😁

Have been using this location for years.  The owners are so nice and very helpful.  Whether it is a cleaning, a stain, or a tear that needs mending, they have taken care of it.  So thankful to have them nearby.

Your Neighborhood Drycleaner

Barry and Sue are absolutely amazing to work with. I recently had my wedding gown picked up at my office service is top notch! Talk about connivence . My wedding gown was cleaned and boxed beautifully delivered back to my office. Thank you  for great service as always .

Wonderful ! I needed a fast service on my engagement shooting dress and needed it fast.They gave me the dress in such a nice condition in a short time, they are amazing 🥰 100% recommended.

Barry and Sue are the best! They support our operations at my work in Allentown, and are always exactly on time, our linens are cleaned
and pressed beautifully, and they are willing to go above and beyond. Highly reccomend!

I had an excellent experience with them. They accommodated my request to prepare my suit promptly and with great care. The staff was friendly, professional, and went above and beyond to ensure everything was perfect. Highly recommend their service!

I was searching online and found Your Neighborhood Dry Cleaner - I'm so glad I did! They picked up my dress & delivered back to me within a week! Very quick turnaround time even though my dress was in ROUGH shape... it looks brand new! I would recommend Your Neighborhood Dry Cleaner to all my friends and family!!!!

Experience the ultimate in laundry and tailoring services at J's City Cleaners & Tailor, where exceptional quality meets outstanding customer care. With a 4.7-star rating and a reputation for kindness, efficiency, and attention to detail, you can trust that your garments are in good hands. From alterations to laundry, the team at J's City Cleaners & Tailor is dedicated to providing personalized service and ensuring that you look and feel your best.

J's City Cleaners &Tailor

Hands down, this is the best tailor in town for a reasonable price! The team is incredibly kind and genuinely appreciates your business, which is a huge plus for me. It’s rare to find a place that values its customers so much.

I first brought in two pairs of jeans, and after seeing their amazing work, I came back with five more pairs and three shirts. Every piece came out perfect! I’m so happy to have found this business, and I’ll recommend them to anyone in need of tailoring services.

Extremely friendly, competitive prices, and efficient work during busy season. New to the area and needed an off the rack suit jacket and pants altered in under 2 weeks - she had it done within just a couple business days. I would highly recommend!

Fantastic service that I have used for years. Recently moved out of state and needed to share my 5-star review. The family there is super friendly and great to deal with.

I have tried many alteration services in the Lehigh Valley area, and this is absolutely the best one. I’ve had pants hemmed and tapered, and dresses altered to better fit the chest or make the waist smaller — and every time, I’m extremely happy with the results. This is my go-to alteration service, and I highly recommend it to anyone looking for quality and care.

I went in to get three dressed hemmed last Friday (one being a grad dress with tricky lace detailing- much more complicated) and I got a notification on Monday afternoon that they were all ready for pickup- MUCH earlier than they were supposed to be which was fantastic!!! And such a great job. 10/10 would absolutely go here again. I highly recommend!

Experience the best in laundry and dry cleaning services at J C Cleaner, your trusted neighborhood destination. With a reputation for exceptional attention to detail and quick turnaround times, our friendly and professional team is dedicated to providing top-notch care for your garments. From delicate items to everyday essentials, we treat each piece with love and care, ensuring they come back looking like new. Our commitment to quality, kindness, and customer satisfaction has earned us a loyal following, and we can't wait to serve you too!

J C Cleaner

I’ve used JC Cleaners many times and their attention to detail and quick cleaning times are unmatched. I was leaving for a trip and ended up having to have some things dry cleaned last minute, they made sure everything was perfect and ready on time. Cannot thank them or recommend them enough!

JC Cleaners was very professional and quick to get my items taken care of. They did an amazing job! I would definitely do business with them again. Thank you for all your help and kindness!

My husband and I love JC Cleaners! They are so friendly and so professional. All our clothes come back quickly and looking like new. Highly recommend!

I have taken my clothes there for over 15 years. Nicest people you will ever deal with. They do an exceptional job on shirts and suits.

Fantastic people and service. Highly recommend!

Welcome to Smile Cleaners, your go-to destination for top-notch laundry and dry cleaning services. Our family-owned business is dedicated to providing you with exceptional quality, friendly service, and affordable prices. From delicate items like winter faux fur hats to alterations and repairs, we've got you covered. Our customers rave about our attention to detail, kindness, and commitment to making your experience with us a positive one. We're proud to be a part of this community and look forward to serving you with a smile!

Smile Cleaners

I've had a winter faux fur hat dry cleaned here, as well as an alteration/hem of a pair of jeans and have had zero issues with either service and interaction. The family is incredibly friendly and welcoming and [in reference to the jean alteration] their work is impeccably done. Thanks always.

I have been taking my clothing here for years. I've also had a zipper restitched in a leather coat. Try to find that somewhere. Great service and good prices.

For what cleaners do, they are excellent: clean your clothes, press them and friendly on the budget.

The guy that works there was extremely friendly! I'll definitely go there again.

Great quality, kind owner, and well priced. Glad I started coming here!

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