Discover the convenience and reliability of Tide Cleaners, a top-rated laundry destination in the heart of the community. With a strong reputation for excellent dry cleaning services, this local gem is dedicated to providing high-quality results and efficient service. The friendly and consistent staff ensure a seamless experience, making it a go-to spot for all your laundry needs. Whether you're looking for a trustworthy place to clean your delicate items or a reliable service for your everyday laundry, Tide Cleaners is the perfect choice.

Tide Cleaners

They do an excellent job with their dry cleaning, no complaints at all about the quality of their work. However, the customer service is extremely disappointing. Over the past two months, I’ve dropped off and picked up clothes four times, and the same woman has been at the front counter each time. Unfortunately, her attitude is consistently unpleasant.

Every time, I’ve greeted her politely with “Hi, how are you?” and she completely ignores me, then abruptly demands my phone number in a rude tone. It’s not just unprofessional, it’s disrespectful. I initially gave her the benefit of the doubt, thinking she might have just been having a bad day, but after four separate visits with the same experience, it’s clearly a pattern.

It’s unfortunate because their cleaning service is excellent, but I won’t be returning due to the poor customer service. A little courtesy goes a long way, please, do better.

I read the great reviews they had but, I was unfortunately disappointed with the results of 2 of the 5 sweaters I brought in. One cashmere sweater did have a bluish spot on it but, I believe it happened during a previous cleaning there. At the time, I wasn’t sure if it was Tides who had cleaned it originally or another dry cleaners I had frequented. I now know it was Tides, because the sweater came back with 3 more bluish spots on it. The other button down sweater came back hung inside out on a hanger. It really didn’t appear to be cleaned at all and still had a perspiration odor on one sleeve. I did stop in to tell the woman who was working there what had happened and told her I prefer not to bring the sweaters back as I was afraid they would do further damage. The 2 times I was there, the cleaning was done in 1 day even though I did not request a quick return. I might suggest they take a little longer and do a more thorough job.

Buyer Beware... You will not get a bill proving how much your order will be when you take it in. Therefore, you will be charged whatever when you pick it up.

We were verbally told that our comforter set will be $45 when we dropped it off and that our $10 coupon would not be valid because it's only going to add up to $45. When picking it up we were charged almost $70 by the same person who told us it would be $45.

This place use to be Fussy Cleaners. Now it's Tide Cleaners. Our elderly father has been using them for over 10 years. We will be checking for a different cleaner.

I enjoy using this Tide Cleaners in Woodmere.  The woman who runs the store is nice and efficient and I like that she's always there.  Speaks to the consistency of the business.  I get my down comforters cleaned here and they always smell fresh when they are returned.

I haven’t used them since their move from shaker heights, but always a reliable service to use.

At D.O. Summers Cleaners & Laundry, we pride ourselves on providing top-notch cleaning services with a personal touch. With over 20 years of experience and a 4.8-star rating, we've built a reputation for delivering exceptional results and outstanding customer service. Our team is dedicated to ensuring that every garment, from delicate fabrics to leather jackets, receives the care and attention it deserves. Whether you're a long-time customer or just discovering us, we invite you to experience the D.O. Summers difference, where quality, consistency, and a passion for excellence come together to make your cleaning experience truly exceptional.

D.O. Summers Cleaners & Laundry - Woodmere

I am working as Mrs. Claus this season and have been wearing a red and white Mrs. Claus suit that sustained a couple of stains on the fluffy white cuffs and collar. Per care instructions, I brought it to the cleaners to be cleaned 2 days before my next event. There wasnt a consult at the front desk as to whether they could achieve the cleaning, so I assumed it wouldnt be an issue and I left my garment with them.  I was told I could pick it up at 5pm the next day. Once I left the store and the premises, I received a text message:

"To proceed with this order, please reply “yes” to confirm the following terms:

You are dropping off highly unique or bespoke items, these (Santa dress) requiring hand cleaning. You understand that cleaning these items may cause damage or loss of value (“Risks”). You authorize D.O. Summers to use necessary cleaning methods and accept all associated risks, agreeing not to hold D.O. Summers liable.

Your reply of “yes” constitutes your voluntary agreement to these terms.

Message & Data rates may apply. Reply STOP to cancel all texts."

I didnt think nothing of it. But in hindsight, I wish there were more of a consult before I left my dress there. If they felt they couldnt clean the dress appropriately, this could have been told to me and I would have taken my dress back. This message sent to customers gives DO Summers the "free and clear" to destroy your garment without liability. Their lack of communication at the front desk absolves them of speaking with the customer about their ability to clean the garment appropriately.
My husband picked up the dress and didnt readily notice that my red and white Mrs. Claus dress was now red and pink. I called the store and was asked to call back in 5 minutes because the person I would need to speak with ran to the bathroom. I proceed to call them back several times over an hour. Guess what, those 5 minutes would be when they closed (at 5pm). So, obviously, I didnt get anyone on the phone to speak to my concerns.

Do with this information what you will. I should at least get a refund for the clean. Upon my own independent research, I learned there were several methods (color catchers, etc) that could have been employed to prevent this from happening. It is my assumption that DO Summers did not handwash my item and did not use their best method during the cleaning process.

As I wear my dress for the children in their community, I'll make sure to let the people know that DO Summers in Woodmere 28200 Chagrin BLVD, Woodmere, OH 44122 did the cleaning.

I have brought my dry cleaning to D.O. Summers for over 20 years. They are incredible! Joey and Isabella are 2 of the greatest employees ever!!! It is unusual to have a company be so consistent in its level of quality of service and professionalism. I highly recommend them to this day to anyone that asks. Best dry cleaner hands down!

My jaw actually dropped when I saw how well they were able to repair the leather jacket I dropped off. It’s been about 24 hours since picking it up and I don’t think I have stopped smiling. I got this jacket for five dollars at a thrift store, So I definitely did not mind paying the cost of the work that went into it! Thank you again!!!

D.O. Summers Cleaners in Beachwood truly sets the standard. Their work is consistently impeccable, with top‑quality cleaning and customer service that’s second to none. Having tried several dry cleaners over the years, I can say without hesitation—this is the best of the best!

A little frustrated by what I’m billed for and what the price list says…. There’s a huge discrepancy. Additionally, I dropped off a shirt to have a button fixed (no dry cleaning necessary) and it came back dry cleaned with no button fix. So they seem a little rushed to meet their quick turn around promise but at the sacrifice of their attention to detail.

Nestled in the heart of Solon on 28200 Miles Road G, Rite Dry Cleaners stands as a beacon of unparalleled fabric care, blending tradition with modern expertise. This establishment, with a sterling 4.9/5 rating, has woven its story into the local fabric, offering impeccable service around the clock.

Nestled on the bustling Miles Road and earning a stellar reputation, **Rite Dry Cleaners** offers more than just a service; it's a testament to the enduring allure of meticulous care and personal attention. Established in the heart of Solon, a city rich with history and a strong sense of community, this family-owned gem has carved out a niche with its profound expertise in handling delicate fabrics and heirloom pieces.

Imagine entrusting the family heirloom—a hand-embroidered towel by a great-grandmother in 1891—to the capable hands at Rite Dry Cleaners. The assurance of its return, not just cleaned but revitalized, speaks volumes of the skill and dedication at play. This is a place where wedding dresses regain their bridal splendor, and veteran flags are treated with reverence. It's not merely about the clean but the preservation of memories.

The transparency in pricing and the special deals offered, especially on services like alterations and rug cleaning, underscore the value proposition that Rite Dry Cleaners brings to Solon's residents. Amidst the convenience of accessible public transit from Solon Road and ample parking tips provided on-site, visiting becomes a hassle-free experience. This dry cleaner doesn't just reside in Solon; it contributes to its fabric, making every visit a testament to the town's vibrant community life.

Rite Dry Cleaners-Solon

I came into town for a wedding and didn’t have a chance to get my suit, and dress shirt cleaned and pressed before I left home.  I saw that Rite had really good reviews and a fast turnaround.  Check in process was quick and easy and my wife needed a button fixed on her dress.  They got everything done on time and everything looked great.  I am headed to the wedding now looking good thanks to Rite.  And my wife’s button was fix for free.  I appreciate it.

Long story short ~my basement flooded, BAD. So much was ruined but the saddest to me was my father's veteran funeral flag which came unfolded and just a mess. I called around price shopping on having it cleaned, Rite Cleaners cleaned it for free and because they were veteran Boy Scouts they folded it in that beautiful triangle that was handed to my heartbroken mom so many years ago. My heart was full when I picked it up. Please give these people your business because they are so nice and respectful in a world that is not! I'm so very appreciative!!! The flag is Beautiful!!!

Got two down alternative comforters cleaned. They came out beautifully. Like new and they are years old. The two women working there ( one younger, one older) are so nice. And it was HOT in there as it was a very hot day. Def impressed. Kudos to those girls they work hard.

Dropped off a stained hand towel that had been embroidered by my great-grandmother in 1891. As usual when I give them a challenge, the item comes out perfect. THANK YOU Elm Rd Rite Cleaners!

Very helpful, I went in for several different services. Got my suit jacket dry cleaned as well as a comforter cleaned. I then had 3 pairs of pants tailored and hemmed. Got them back all great! My only complaint was I did not receive notice if my items were done but upon calling they were extremely helpful and polite. Will be coming back in the future

Experience the ultimate in convenience and quality at Rite Dry Cleaners, where you can drop off and pick up your laundry 24 hours a day, 7 days a week. Our state-of-the-art facility and expert staff are dedicated to providing you with exceptional service and attention to detail, ensuring that your garments are cleaned and pressed to perfection. From delicate curtains to everyday favorites, we take pride in our work and strive to exceed your expectations with every visit.

Rite Dry Cleaners-Shaker Heights

I visited Rite Cleaners for the first time.  I needed a dry cleaner who did curtains.  My draperies were returned beautifully cleaned and pressed.  I couldn’t be happier.

I had a pair of men’s dress pants that lost a zipper and I took it to Shaker Hts Rite Dry Cleaners. I loved how easy and convenient it is to drop off clothes 24/7! I had a question to ask regarding the garment/ zipper fix, but all I had to do was use the assistance phone button at the kiosk and within a few seconds I was able to speak with a real associate who answered my questions.
I got a text message when my item was ready for pickup and was able to pick it up and pay at the kiosk late after work when most other places would be closed! So amazing, thank you for your excellent service and attention to customer needs!

I wanted to love this place!
The first items I dropped off were done fine(only bc they barely needed a cleaning) but a pair of my jeans were not cleaned upon pickup so I left them there. It was EXTREMELY hard to get in contact with someone, I even waited an hour before. After a few weeks someone finally answered, said they’d “re-clean” the jeans and get back with me. Never called! A week after that I received a text saying they were ready, upon arrival I noticed the same issue with the jeans. I didn’t even bother to reach out for a refund. They can have it, but I’ll never go back there again.

Dropped off my suede jacket under the impression it was a $14 dry cleaning, get my item back after over a week and get slapped with a $50 bill—and worse, after paying it, the item wasn’t even cleaned at all. Still was exactly as messy as it was beforehand. Don’t understand what the $50 was for?? Disappointed, won’t return for sure

Great experience with Rite Dry Cleaners! First time there and was skeptical about their automated drop off/pick up service, but it was super easy, and my large throw blanket came back clean and fresh! Price was much cheaper than I thought it would be. Highly recommend!

Experience the best in laundry services at Perfection Valet Cleaners, your trusted local favorite! With a 4.8-star rating and a reputation for impeccable service, professionalism, and genuine respect for customers, you can trust that your clothes will be treated with care. From friendly service to clean facilities, Perfection Valet Cleaners has been a staple in the community for years, providing top-notch cleaning services with a personal touch. Whether you need a quick press or a deep clean, their team is dedicated to delivering perfection every time.

Perfection Valet Cleaners

Impeccable service, peak professionalism, and genuine respect for customers and goods every time. Every time!!!

I have been going to Perfection Cleaners for years. Friendly service, clean establishment,and my clothes are cleaned to perfection. What more could u ask for. Plus it is black owned. Great job, guys.

Needed to have an outfit pressed for family reunion. Banquet. Brought it in on Friday on Saturday afternoon. Was able to pick it up. It looked fantastic! Very friendly. Price was right on point point. Would highly recommend

I receive my Amazon packages w/o problems but, I had 2 of my favorite
Pink Baseball Caps cleaned and they were RUINED. I will never have anything cleaned there again

I have been coming here for over 15 years! Customer Service is always great and pricing is reasonable.

I'm so glad I rediscovered this hidden gem for all my laundry needs! D.O. Summers Cleaners & Laundry is a true neighborhood treasure, offering the perfect blend of small-town charm and big-city convenience. The team, led by the exceptional Cassandra and Janice, provides outstanding customer service, making you feel like family from the moment you step in. With their attention to detail, personalized service, and commitment to getting your items ready on time, you'll wonder how you ever managed without them.

D.O. Summers Cleaners & Laundry - Shaker

All highly rated reviews 5-8 years old. I also used to frequent this laundry years ago. Back then, it was ok for dropping off my shirts. Yesterday, I went back for the first time in a while and my results were horrendous.  I dropped off a new white shirt. I wore it literally one time and it had no stains at all. I only dropped it off to avoid neck yellowing. But what I got back was an utter surprise. Somebody dropped nasty brown-grey stains right onto the collar. It’s shocking. Also the collar surface is scratched like someone was trying to scratch their newly caused stains off the collar.  It looks completely destroyed. See the attached photo for yourself. I texted this photo and a message to them right from the pickup locker (see picture). Haven’t gotten a response back from them. Still waiting to hear back.

The best way to describe my experience at this location is, "neighborhood feel with big city convenience!!"  The service at this location is outstanding.  Cassandra and Janice take customer service to the next level.  They know their regular customers by name and phone number.  And to top that off they are always  reminding me when my promotions and coupons are available to use, or if they are about to expire.  It is so nice to have such friendly service from a company that has been local for many years.  So delighted I found them when we moved to Shaker from  Cedar Rapids, IA.

I absolutely love this location!! The employees are so personable and friendly!! Janice has my order pulled by the time I walk in the door when I’m pulling up!! Seriously that is great customer service!! BONUS when she has the time to chat it is always good conversation!! This was the first Dry cleaning  service I used when we moved to Shaker Hts 3 yrs ago and because of the exceptional service I wouldn’t consider going anywhere else!!  Thank you for taking great care of us!!!

Cassandra and Janice are the best.  When they see me coming, they get my order out.  They have great attention to detail and they know their customers by name.  Your items are always ready when promised! I could do home delivery, but then I wouldn't get to see them!!

Casandra and Janice give superb service at his location.  They greet me politely, and pull laundry that I'm picking up when they see my car and before I walk in the door!  They even have helped me to my car with my clothes periodically to save me an extra trip.  My only issue with this location from time to time has related to stains that come out of nowhere at the laundry itself or stains that only get removed, but then ARE removed, after I've sent an item back three times.  Casandra and Janice both have been strong advocates for me and helped to resolve the issue.  That's just one professional service that has led me to continue as a customer since 1984.

Experience the best in laundry and dry cleaning services at D.O. Summers Cleaners & Laundry. Our state-of-the-art facility is open 24 hours a day, 7 days a week, providing you with the convenience and flexibility you need to fit your busy schedule. With a highly rated 4.9-star review and a team of friendly and professional staff, led by our exceptional manager Joey, you can trust that your garments are in good hands. Our wheelchair accessible location ensures that everyone can enjoy our top-notch services. At D.O. Summers Cleaners & Laundry, we pride ourselves on delivering reliable, high-quality cleaning and exceptional customer service, making us the perfect choice for families and regular users alike.

D.O. Summers Cleaners & Laundry - University Heights

I hate to be this person because it is absolutely my fault that I did not look at the prices… But you’d think for almost $300- a place like a dry cleaners would call you to confirm that the amount of $267 is OK for a couple pieces of fabric And a blanket… They text saying something about a special request..  ? Not thinking anything of it , My boyfriend responded yes .  We will definitely never be coming to this place again.. We’ve been coming here for years, Not this location, specifically but another one, And we have never one time probably total in a full fiscal year had a $267 dry cleaning bill and we take a lot of stuff to the dry cleaners. But for a couple of tiny dresses That I normally throw in the washer, That was absolutely ridiculous. Not to mention, I dropped our stuff off Saturday night, Definitely didn’t expect them to be done on a Sunday,  but we didn’t even get the “special request” text until almost 2 PM on Monday.. which had no indication of what the extra pricing would even be .. so we had no comforter for two days.. Which they could’ve at least said was done before everything else.. I’d gladly pay the $41 again to have our king-size Ugg blanket dry cleaned, But I definitely won’t be taking anything else ever again to this dry cleaners… And if I may make a suggestion, next time you guys charge somebody $300 for 10 items maybe call them first to make sure that charging the amount that most people barely have in their bank accounts is OK.
The prices make absolutely no sense and this is just honestly outrageous. And we waited three days for that… never again.

Updating this review on March 1, 2020, DO Summers at Fairmount Circle is still an excellent establishment. The entire staff, led  with energy and charm by manager Joey Lewis, serves you with a smile. The service is superb. They are friendly and never fail to ask if a garment needs special attention. They make an effort to know each customer and welcome you by name. This is very unusual for a cleaners. Good job!

Update on November 10, 2018. Service remains very strong. Megan and Joey are a terrific team. They are unfailingly courteous and address any questions quickly. 5 stars plus!!

Excellent service. Manager, Joey Lewis, really knows how to provide great customer service. Megan is also superb.

I provided clear instructions for my pants to be creased and heavily starched, yet neither of these requests was fulfilled. I was charged eighty-seven dollars for clothes I now have to re-iron. This is unacceptable.

Another great experience with Joey from DO Summers.  Joey has been at this DO SUMMERS for several years.  Always friendly, always smiling and always customer centered.  He greets clients by name and provides a great experience.  There are many options for dry cleaners so I choose UH DO because of the customer service.  Highly recommend!  Their delivery team is wonderful as well.

Reliable and friendly cleaner and laundry.  Great service.  The manager Joey is friendly and always helpful.  Megan is an exceptionally professional and pleasant when handling orders.  I have been using this location for over 45 years and it continues to be my only cleaner.   The y do the shirt laundry and dry cleaning at the location, avoiding loss of garments.

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