Experience the ultimate in laundry and dry cleaning services at The Clothesline, where professionalism and friendliness come together to provide you with an exceptional experience. With a proven track record of delivering high-quality results, on-time, and with a personal touch, you can trust us with your most delicate or everyday laundry needs. From alterations to dry cleaning, our skilled team is dedicated to ensuring your garments are treated with care and attention to detail, making us the go-to destination for those seeking reliable and excellent service.

The Clothesline Dry Cleaning and Laundry Services

I recently dropped off some coats and jeans to have the zipper replaced, and they did a great job! I was in the area a day earlier, and my order was ready for pick up a day early. Recommend their services.

I needed an last minute alteration for a wedding. I brought it in on a Monday (late ). They promised it would be ready by Friday and it was. Perfect very professional & friendly. I highly recommend.

I wish I could give this business 10 stars. They are extremely professional, knowledgeable, and accommodating.
I will become a repeat customer.

They have never let me down here. Really nice couple, great service. Always on time.  Can’t beat it!

The owners of this dry cleaning service went out of their way to have my hubby's trousers clean and pressed for his trip.

Experience the best in laundry and dry cleaning services at The Elite Cleaners II. Our friendly and knowledgeable staff are dedicated to providing top-notch care for your garments, from delicate alterations to tough stain removal. With a focus on excellent customer service and attention to detail, we strive to make every visit a positive one. Whether you're looking for a reliable spot to clean your everyday clothes or need special care for a treasured item, we're here to help.

The Elite Cleaners II

Stop going to this facility, I have been using them for few months. Today when I was picking up my items, I have noticed they have destroyed my one items with spots. To make the matter worst - owner keep blaming it on me and insisting I have bright item that way. Keep in mind he has already charged me and I was on my way out until I wanted to know the pricing on that item. He raised his hand and acted like I’m his child. This is not Asia and you can raise your hand. I called cops on the owner and reported his behavior. Fortunately for his he didn’t have cameras in his store.
I am warning everyone not to use this business, they have just lost a client and I will make sure to file a BBB complaint as well.

Pretty good alterations service, and reasonably priced.

This business is wonderful. I do not have a need to come often, but when I do, I always feel very well taken care of. Yes, as others have said, they are on the high end with prices. However, their work is impeccable. They stitched a blazer for me, and it was done with so much care and skill, the price was well worth it.
Also, this place is 100% non toxic dry cleaner. That is not common. More work and money goes into that process. Be mindful of that the next time you complain about the price.
To the guy complaining about his kilt; you could have just called the place and explained what you needed, instead of writing a bad review. Not everyone knows what a kilt is, let alone how to properly press one. That was your responsibility to either tell them, or assure they knew to press your kilt.
I have been coming here for years, every piece of clothing has been perfect, skillfully done, and giving back timely.

This business is incredible. Support your community!

Disappointed. Went to them with an unusual item due to the good reviews. They did fine with the normal things - jackets & slacks - but the kilt & fly plaid have to be redone. For the $60 or so it cost, I expected them to spend a minute or two just lining up the stitched pleats before pressing. Instead I got it back with a multiple bad creases & pressed-in wrinkles. It wouldn't have taken much care to do it right.

Incredibly nice people whom offer excellent service. My wedding dress's hem was soaked in dirt and mud and they were able to get all of it out! It looks brand new. It's lace so I thought it might be too difficult but it wasn't apparently. I'm happy. Plus the guy helped me carry it out to me car :o

Experience the best in laundry and dry cleaning services at Eureka Cleaners, where kindness and expertise come together to provide you with exceptional results. Our friendly staff are dedicated to ensuring your garments are treated with care and attention to detail, whether it's a delicate suede bag or a simple shirt. With a wide range of services including alterations and repairs, you can trust us to make your clothes look and feel like new again.

Eureka Cleaners

They couldn't clean my suede bag and it took them almost 8 WEEKS to figure that out and return my bag to me. I called them weekly, and most of the time nobody could tell me what's going on or where my bag even was. I was going to take this bag on my birthday trip with me - didn't happen because I couldn't take it back for 8 weeks. It is still dirty, the same way it was when I left it with them. Horrible experience overall

Very kind service and my clothes turned out wonderfully! I also took a pair of pants in to be fixed because I had torn a large hole in them and they looked like new. Highly recommend!

Highly recommend the service to anyone who needs a cleaning service in the area 👍🌟👔👖🌟 My shirts, pants, and jackets (formal clothing that I wear when making presentations or delivering lectures) were all flawlessly cleaned and ironed, with stains removed perfectly. I'm so happy that my clothing now looks like new! I will definitely be returning in the near future. Thank you so much for your highly efficient and professional service. I really appreciate it!

I sent my coat for dry cleaning, it turned out so good and my coat becomes like new! They also fixed my missing button on the coat without me asking for it, I feel very grateful. Plus, my husband also got his tuxedo cleaned there and it was perfect. Highly recommend!

I have been going to Eureka for around a year now for alterations (hemming, etc) and cleaning that I can’t manage myself. They are always quick, very reasonably priced, and nice! Most recently I had a keepsake jacket dry cleaned that had been badly stained bright pink in some areas, including the white collar. They said it might be a challenge to get it out, but when I picked it up today all the stains were gone! I’m very grateful for their work and will keep coming here for all my future dry cleaning and alterations. Thank you!!

Martinizing

Everybody at Martinizing was SO kind and helpful. We had a relatively complicated order and they took care of us, no problem, and for a fraction of the cost we were anticipating. We are so thankful for their kindness and top notch customer service. Thanks again!

They do a fantastic job every time! My suit and dress shirts are always as nice as the day I got them! They’re also fully open with what they are going to do and what type of cleaning you might need instead of charging you for expensive dry cleaning when they are just going to put your things through the laundry!

Best Ever! I haven’t had anything cleaned at a dry cleaners for many years! But if I had to have something else cleaned, it would MOST definitely be them. They made my Queen down comforter look feel and smell like new. I was honestly a bit apprehensive, although they reassured me it would be okay. Carol and her son-in-law were both extremely friendly!!! I wouldn’t hesitate to recommend them to anyone! Thanks!😊

I needed a suit jacket cleaned, with a pretty quick turnaround. Two local cleaners couldn't accommodate the request. I contacted Martinizing Cleanser in Ann Arbor. They said they could help me. They had it cleaned and ready to go hours before expected. Looks great and ready for the interview! Helpful service, thanks, Carol.

The customer service is unbeatable. They have a drive-through option and bring it right out to you and put it in your car or vice versa when you drop off.
Far more expensive than other places I have gone. I highly recommend!

Experience the convenience and reliability of Eureka Cleaners, your go-to destination for all your laundry and dry cleaning needs. Our friendly and skilled team is dedicated to providing top-notch service, ensuring your garments are cleaned and preserved with care. From delicate wedding dresses to everyday essentials, we strive to deliver exceptional results that exceed your expectations. With a focus on quality, convenience, and customer satisfaction, we invite you to discover why Eureka Cleaners is a trusted choice for the community.

I rather be dead than communicate with Eureka Cleaners.😵 They do not communicate price increases clearly. Something I was told would cost $30 ended up costing $50 and I was not told about that until I came for my item.  In other orders, he makes promises in email after email (messages quoted below) about how he would let me know the cost of an item but never did.

I left a coat with Eureka Dry Cleaners in November 2023 with the owner Jay. He said that his wife would fix it. In addition,  that the cost would be $30. When I came to pick it up in the evening another man was there and I was charged $50. I asked why there was a higher price. He said that the coat was dry-cleaned. I said no it wasn't. It was just fixed. He also argued with me about the material of the coat before he corrected himself. I told the owner what this other man said and the owner said that there was an extra labor cost hence the price increase. I said in the future can you please contact me about the price increase..he said he would.

But he didn't.
I left two items on March 15th.

April 30th-I emailed at 10:04 am, 6:43 pm and I texted at 7:38 pm asking if he had a cost estimate for one of the items I left on March 15th. He told me at 10:04 am that he would get back to me later with the cost but never did.

April 16th- He let me know that his wife  fixed the coat but he would not confirm the price/cost estimate.

I said for a month I have been waiting to get a cost estimate and to even know if one of the coats was fixable.

Now you surprise me by saying the coat was fixed but at what price?

He still would not give me a price estimate.

April 15th-I emailed asking,
"Do you have an update about the black coat? It is now 20 days since March 26th-when I last heard from you."

March 26th-Jay emailed,
"She will check the black coat tomorrow and let you know. Thank you."

He never checked back with me tomorrow.

March 23- He said, Good morning.
I will let you know on Monday morning."

He never let me know Monday morning.

I came into the store today and the first thing the owner said was, "Lita, you are finally here!"
And I said, "What are you talking about? You almost never answer emails!"

After I brought up these emails the owner's wife asks me, "If I called in the last few days." I said why are you bringing up calls?? That has nothing to do with your husband saying he will get back to me via email but never doing that. And also not being upfront about costs.
And for the record I didn't call in the last few days.

I told her I was going to leave a negative review and she said, "Well, we will leave a negative review too!"

She went on to say, "We have many other customers."

But she was not the only weird employee at this place.

The owner's name is Jay. One time someone named Josh answered the phone, and I said, "I spoke to Jay, the owner about it." Josh said, " Who is Jay?"😱😱

When, I came to get the coat which I was charged $50 instead of originally promised $30, there was an older man. He started telling me that the the coat was not the GENUINE material I was claiming it was.☹
Then after inspection he told me that the material was INDEED THE GENUINE MATERIAL I SAID IT WAS.🤦‍♀️🤦‍♀️

This stupid man was also telling me that the reason why I was paying a higher price was because the coat was dry cleaned:(

So,I asked the owner if the item as dry cleaned. He said, " No there was no dry cleaning. Just more labor costs."

I later emailed him asking if it would be possible to either safety pin the description of the materials of the item (if they don't already update information about customer's items in a computer), as well as note any increases to costs, so that all employees have the same information.

His response was, "I never lied to a customer!"

Very, combative, petty people.

I brought my wedding dress here after my wedding in April for cleaning and preservation. Owner said it would take 3 weeks. I went back to pick it up, was told the that because the dress was a silk material he didn’t want to clean it. Said he would bring the dress back in an hour. I went back the next day dress wasn’t there. Gave my number to the woman at the desk, said please have the owner call me so I could speak to him about just doing a spot cleaning one ONE stain on the front of the dress. No call after a week. I went back in to just get the dress and take it somewhere else. Dress still isn’t there. I’m told the owner will bring it in an hour. I go back today(they’ve now had my dress for 2 months at this point). They get the owner on the phone again and he then tells me well he never got a waiver signed by me. I said I have been in here 4 times now and not a single person has said anything about a waiver, not even you the last time I talked to you. I went on to say the last time I spoke to you, you said you were going to be bringing my dress to the store and it’s still not here. He then starts yelling at me over the phone for several minutes not letting me get in a word edge wise. When he gets done I say that I would just like my dress to be brought to the store and I will take it somewhere else to be cleaned. I then get yelled at some more and at the end of it he says it will be there in an hour.
Stay tuned…….

My first review, because I think they deserve it:

I dropped in on a Saturday with a pair of pants that needed cleaned and a tear repaired. As this was the first time I needed something dry cleaned, I misjudged the time necessary to get the job done - they initially told me the pants would be ready by Thursday, but I needed them by Wednesday. Nevertheless, they were willing to work with my schedule, and I was able to pick up my clean and mended pants Tuesday afternoon.

Excellent service, quality work, and I will definitely use them for all my future dry-cleaning needs!

Had my dress pants hemmed for a wedding. Very good quality and the length is perfect. Fast turn around and the price is hard to beat. Would definitely come here again!

Very disappointed by the approach and results: out of 6 items - 2 were with spots. After dry-cleaning all spots remained on their original places. For example: I specially mentioned the wine spot on one of my shirts, when was giving clothes to them - afterward they said all is cleaned. But I checked it out - spot was still there. Do not get me wrong - it is the 21st century and there are a plethora of different chemicals. But what disappoints even more - "it is impossible to clean any coffee or wine spot" . Really? So, why did you take it to begin with....?

Experience the best in laundry and dry cleaning with Martinizing of Stadium! Our team is dedicated to providing top-notch service with a personal touch, ensuring your clothes are cleaned to perfection. With a range of convenient services, including drop off and pick up, you can trust us to take care of your laundry needs. Plus, our commitment to customer satisfaction is unmatched - if you're not happy, we're not happy! We're proud to be a part of the community, serving you with a smile and a passion for clean clothes. Whether you're a busy professional or a parent on-the-go, we've got you covered with our fast, reliable, and friendly service.

Martinizing of Stadium

Moved to Martinizing on Stadium about two years ago when the cleaner I previously used closed then changed owners.  The work thus far has been excellent, the best I've encountered in Ann Arbor since the 90s.  While you can probably find cheaper cleaning, I happily invest quality service.  Fully endorse.

I absolutely love their drop off/pick up service! It saves me an hour a week which really matters. I started including some wash and fold stuff as well because I have well water that was staining my white clothing and it has been great.

I recently wrote a review with my dissatisfaction in the way my clothes came back, wrinkled to the company's credit. Tom reached out to me the very next day and offered to redo everything. It's not what someone does but more how they respond when something goes wrong. I appreciate time in the crew.

Great. Nice people, fast job.  Couldn’t as for anything more.  However, despite that, they were super nice.  For a guy rushing to a wedding, absolutely awesome.  I will return. Thanks!!!

After 34 years I Will not be using this company again. They have escalated their prices to the point where a shirt that can be laundered, without question, is now forced through their dry
cleaning system for $10.
I'm done  They are obviously testing the system with their escalated prices and this is the result.

I would like to significantly modify my last post. I had never provided a rating, especially a negative one for a business.  I would have to say that the owner of this company called me and we discussed the situation at length and there was some confusion, somewhat on my part, so I am a customer for another 34 years or??
Two lessons were learned from this. Never file a negative rating on a business without extensive explanation, and give the business the benefit of the doubt, because they are generally trying to provide a good service. The owner of the company was extremely gracious and apologetic, and I give him extreme Kudos for that. 😃

Experience the ultimate in convenience and care at Iris Dry Cleaners, where friendly and professional staff treat each customer with exceptional service. From delicate wedding dresses to everyday attire, trust Iris Dry Cleaners to provide top-notch cleaning and pressing that will leave your clothes looking and feeling their best. With a strong commitment to customer satisfaction, you can rely on Iris Dry Cleaners to deliver clean, pressed clothes on time, every time.

Iris Dry Cleaners

Very disappointing experience. We gave this place multiple chances (three times), but each visit has been dishonest and frustrating.

The first time, I dropped off my clothes and specifically pointed out all the stains. The staff marked them and assured me they would handle it. When I went to pick them up, the stains were still there. They then told me stain removal is a different process and not included with dry cleaning. I asked why this wasn’t mentioned when I dropped them off, especially since I clearly showed each stain. Instead, I was told I had only asked for “dry cleaning,” which was simply not true.

On our most recent visit, my husband also pointed out stains on several shirts when dropping them off. But when I went to pick them up, I was suddenly told there would be an extra charge for stain removal. When I asked why this wasn’t communicated earlier, the response was that it had been handled by the owner and I’d need to come back on Tuesday.

We had an event coming up, so timing was critical. The issue has never been the extra charge, it’s the lack of transparency, shifting explanations, and poor communication. After three attempts, it’s clear this business is not honest or reliable.

Had my 35+ year old wedding dress cleaned there recently.  It had many stains front and back and was kinda stiff from not being in a bag all these years.  Just got it back and it was good as new!  So impressed with their work.

Great place to request your clothes.
I've been using here for about two years for my suits or some clothes that I cannot do laundry myself, and they always give best service. Trustworthy place for your clothes.

The best way I could describe Iris Cleaners: they treat each customer as if their life depends on making the customer happy. The staff are extremely friendly and professional. If you need your dry cleaning done by a certain time, they initiate that offer and have always been able to fulfill it for me. They fixed a torn sleeve on my shirt for no extra charge. Honestly, every time I walk out of the cleaners, I feel as if I was undercharged considering the level of great service I received. I highly recommend this business to everyone and have always had a positive experience.

Always nice and on time with clean pressed clothes. What more could you ask. They dont take AmEx...my only mild inconvenience.

State Cleaners

My go to place for any dry cleaner! Great customer care and very kind. They are incredibly experienced/knowledgeable and have worked with me to solve many issues I've had with both mine and my fiancee's clothes.

UPDATE: even better than I could have ever imagined! Don is incredibly friendly and a pro at what they do. I’ve been going here exclusively for dry cleaning. They recently fixed my $700 snowboarding coat for $12 and did an incredible job. Hands down my favorite spot.

OLD: Been going here since 2018 🙌🏼

Friendly, family-owned business with personal service. Hard-working professionals who know their customers.

Although I’ve always been happy with the service I finally came to leave a review because this place really is the best place you can go. I recently took my winter duvet there and picked it up to find out an issue, the owner Don immediately took ownership of it, apologized and promptly resolved the issue. I’ve never had a business where I’ve had such great ownership of the issue and experience. I thought that I would have to go through a lot of hoops, but they treat everyone respectfully and always did a great job with my items.
They are also very reasonably priced.
I’ve had a coat, dress and duvets cleaned here

I am so grateful for the owners' kindness and helpfulness; I always feel confident that the work will be completed to a high standard. Thank you for your excellent service; I will continue to be a loyal customer. 💙💛

Experience the best in laundry and dry cleaning services at Martinizing, where our friendly and helpful staff are dedicated to providing you with an exceptional experience. From the moment you step in, you'll be greeted with a warm smile and top-notch service that will make you feel valued and appreciated. Our team is committed to ensuring that your garments are cleaned to perfection, and we take pride in our attention to detail and care for every item that comes through our doors.

I don't know who the black guy was but he was so helpful and told me about so many good deal. And let me know exactly when they were done. I appreciate him so much. And I will be going back. Also they do comforters  and dry clothes.  That is too cool. I  highly recommend this this this store. They made my day!

Excellent service.  My cream colored car coat had dirty cuffs and now it looks like new.  Thank you.

My coat was completely ruined. They don’t do dry cleaning in house and send their items off to big processing plants. It’s clear that no care was taken with my coat at all.

Edit: I’m raising this to 3 stars. The coat was able to be revived to a good degree and I appreciate what they did. Still, the initial shock of this leaves me in a neutral state.

Fantastic service. Cameron not only expedited my order but also arranged for pickup at a closer location, making sure to communicate throughout.

I have a bad experience with this store.
There are double lines on my ironed pants after I received them back. Isn’t the first rule of ironing clothes not having double lines?
I understand that if you have double lines, it’s not easy to make them disappear completely at once. Since I got double lines from their pressing, I asked whether they can improve it by making the second line lighter so that it is not as obvious and outwards, but I was told that their employee (who worked for 40 years) can’t fix it after trying a few times. I am very disappointed. Wish I didn’t come to this store.

Experience the exceptional service and top-notch cleaning at Martinizing! With a 4.8-star rating and over 260 glowing reviews, it's clear that this dry cleaner is a cut above the rest. From delicate vintage items to everyday garments, the friendly and courteous staff will treat your belongings with care and attention to detail, ensuring they come out looking and feeling their best. Whether you're a long-time customer or just discovering Martinizing, you'll appreciate the welcoming atmosphere and commitment to quality that has kept customers coming back for decades.

Excellent experience! Brought in a vintage military wool coat for de-linting and cleaning - it came back looking new!! My son was so happy with it, as were the military veteran grandparents! Phenomenal job! Thank you Monica! And I so appreciate you finding and reattaching the lost button. Such a great job! Happy New Year!!

Very friendly personnel.  Clothes come out beautifully clean and pressed.  My wife and I have been customers at this store for over 30 years.  The ownership may have changed over the years, but their expertise and professionalism has always remained the same.  I highly recommend their service.  Always a pleasure doing business with them!

Incredible experience! First time dry cleaning something and the staff were very nice and my wool coat turned out amazing and smells a lot fresher now. It was also very affordable, couldn't recommend this place enough!

My first time at business. Person waiting on me was great. Very friendly and courteous. Item I had cleaned was ready on time and very clean. Would recommend to others

Amazing service, lovely staff, really appreciated the quick turnaround on all my winter items I brought in.  Great company!

Discover the convenience and exceptional service of Schafer 2YourDoor Cleaners, a beloved local favorite. With a passion for delivering top-notch cleaning and unparalleled customer care, this trusted establishment has earned a stellar reputation among the community. From delicate wedding dresses to everyday garments, their team of experts is dedicated to providing meticulous attention to detail and a personalized experience that sets them apart. Enjoy the ease of their user-friendly system, friendly staff, and convenient services that make doing laundry a breeze.

Schafer 2YourDoor Cleaners - Northville

This place is amazing. Not only did they do a beautiful job cleaning a wedding dress, but they offered free delivery even though I was out of the delivery area because I couldn’t get in there to pick it up during their regular hours. I would highly recommend and use them again anytime. They offer a locker pick up for convenience during off hours, but the dress was too large for the locker. I was thrilled to have it delivered.

This dry cleaning business was beyond my expectations. I dropped my items off during the day and was able to speak to one of the workers there. She was very kind and knowledgeable and explained the whole process of pickup and everything. Pickup was so easy and it only took a few days for my items to be done. Their extended late night hours worked great for pickup! It was all automated and so easy and convenient. Also, they handled my items with care and did a good job with cleaning them. I am so impressed with this place and will go here for all my dry cleaning needs. I recommend this place to everyone.

Their team is FANTASTIC. They are very client-focused. Every staff member I have interacted with has been incredibly gracious. They have a very user friendly system that allows customers to pickup their belongings outside of regular business hours. This is huge for convenience & efficiency. I have dropped off several pairs of shoes for repair/restoration & the quality of service provided is 10/10.

Our clothes are always delivered quickly and in great condition. The owners and employees are friendly, which is not necessary but certainly appreciated. I love the convenience of having our dry cleaning picked up and delivered, and the new (to me) after hours drop off and pick up lobby makes the odd last-minute or off-cycle need easier to handle as well.

Very unique and helpful service. They spent an ample amount of time with me during my first visit to explain how their process works. They sent a text to notify when my clothing was finished and explained how to handle picking up my clothing. Quite a new approach to dry cleaning. Highly recommend them.

Discover the hidden gem of Golden Carriage Cleaners, where exceptional service and attention to detail come together to provide you with the best laundry experience. With a loyal customer base and a reputation for delivering outstanding results, this dry cleaner is the perfect destination for all your delicate and everyday cleaning needs. From friendly staff to a clean and welcoming facility, you'll feel right at home as you trust your garments to their care.

Golden Carriage Cleaners

They cannot remove the stains yet charge the customer.
They burned my suit and refused to accept the responsibility.
They damaged my another suit and refused to accept the responsibility.

Fantastic service. My clothes look amazing after my first time using this dry cleaner to take care of some delicate clothing I needed carefully cleaned. Will definitely return. Thank you!

I've been a loyal customer of Golden Carriage Cleaners in Canton, MI for over 20 years, and they’ve never let me down. Their consistent attention to detail, exceptional service and friendly staff truly set them apart. Whether it’s everyday dry cleaning or special care for delicate items, they always deliver flawless results. I highly recommend Golden Carriage Cleaners to anyone looking for a reliable and outstanding cleaning service!

Professional and courteous. I have always had great service. Once I took some dress shirts with deodorant stains that I couldn’t remove. The staff was honest and said they were not 100% sure the stains would come out. But they did!  Woo hoo!
Update: They succeeded again! I dropped off a shirt with an unknown black (grease?) stain. I attempted to remove the stain with no luck. But Golden Carriage Cleaners got it out. They rock!!

The only reasons why they get a 1 star is because they refunded my wife and because I can't give a 0. Ruined my wifes dress and blamed it on the manufacturers tag. Fought us on it at first saying "it's how it came to us." Until my wife showed her a picture of it worn then they back tracked.... DO NOT TAKE YOUR STUFF HERE!

Experience the epitome of laundry care at Touch of Class Cleaners, where exceptional service meets unparalleled quality. With a stellar reputation built on years of trust and satisfaction, this esteemed establishment has earned a loyal following among discerning customers. From delicate garments to everyday essentials, the dedicated team at Touch of Class Cleaners treats each item with precision and care, ensuring a flawless finish that exceeds expectations. With a warm and welcoming atmosphere, this wheelchair-accessible facility is the perfect destination for those seeking a reliable and personalized laundry experience.

Touch of Class Cleaners

I’ve been using Touch of Class for years now, my clothes always look great and service is even better. Great quality people, Mr. Shin treats customers like family. Best dry cleaners in the area!

Honestly very disappointed with my experience at this dry cleaner. I was not asked when I would like to pick up the clothes at drop off and was treated poorly when I came to pick up the clothes and they were not ready for my flight. There was no apology that there was a mistake and that they would not have my clothes ready on time - in fact, they acted like I had inconvenienced them!

They did give me a refund in cash, which is why I’ll give them 2 stars instead of one. They also apologized after I called out their horrendous behavior. (Call out: He was shaking his head repeatedly throughout the process, and I told him that I had not shown any anger or signs of being upset given that my clothes would not be ready for my trip - yet he was treating me poorly.)

They need to have better customer service and ask/verify pick up times. I honestly don’t care that the clothes were ready - I was upset with how they disrespected me and treated me poorly in reaction to the mistake. Will not be returning to this dry cleaner again. I’m sure their quality is greatly, but if they don’t treat customers with respect, then I won’t trust them with caring for my clothing.

I was recommended by two different people to Touch of Class Cleaners and I will be recommending them to many more people myself. They were very helpful and informative of what to expect when cleaning certain fabrics. They also went above and beyond and were able to accommodate my item being completed sooner as I ended up needing it sooner than originally anticipated. Thank you for taking such great care of my item and for providing such exceptional service. I will be back!

Excellent service for regular cleaning. Also handled sending a pair of Ugg boots out for cleaning

Used toc for the first time today!! Highly impressed!! Great clean, pleasant gentleman, on time, reasonable priced, and a great job. Highly recommend giving toc a try, they will be doing my future cleans!!

Looking for a reliable and convenient spot to take care of your laundry and alterations needs? Look no further! With a strong focus on customer satisfaction, this establishment offers a range of services to make your life easier. From quick turnaround times to helpful staff, you can trust that your garments are in good hands. Whether you need a simple hem or a more complex alteration, the team is dedicated to delivering high-quality results. Plus, with a wheelchair accessible facility, everyone can enjoy a stress-free experience.

Canton Cleaners and Alterations

I’m very disappointed with my experience. I had my dress tailored here with specific instructions, which the seamstress acknowledged and agreed to. However, when I picked up the dress, it was not tailored as we had discussed. The fit was completely off. The fit was supposed to be to the floor, no train or overflow and nothing shorter, either.

When I returned to address the issue saying it didn’t look like she tailored the dress, she accused me of wearing different shoes and not wearing the dress properly—claims that were both untrue and unprofessional. I felt dismissed and disrespected, which was incredibly frustrating after trusting her with something so important.

Unfortunately, I cannot recommend her services. It was a stressful and disappointing experience, and I expected much better communication and accountability. And when I️ said I️ was leaving a review she said she’d respond so people know her side of the story

I came to get a maxi dress altered for a vacation and they were very helpful working with my time frame! They had a dressing room for me to try on my dress before and after alterations, and took their time showing me various length options on the dress. Very skilled and kind, highly recommend!

I had a bad experience with this establishment. I brought in pants that seamstress determined needed to be taken in one inch. A couple days later I picked up the pants. When I tried them on they fit just like that had before taking them in. I called them immediately after and they said the seamstress would have to call me back. The seamstress called me back and had a rude tone, she told me to bring the pants back up and she would show that she did an inch. She was so confrontational that I wasn’t going to bother with her. The shop never even offered my money back or remorse for their actions. I am going to take my alteration business elsewhere!

They burned my silk dress strap to the point that it’s not salvageable or wearable, and didn’t own up to the mistake when I picked it up. I found out when I packed the dress to wear to a friend’s wedding and had to go shopping last minute for a dress in another country, all because they tried to pull a fast one

I had forgotten to get a pair of dress pants hemmed for a destination wedding and needed to find somewhere to take that work same day and have it done by 1:30pm (8:30am drop off). They gladly took on the work and although it cost about $5 extra for the rush it was more than appreciated and the work done looked great. Highly recommend!

Experience the best in laundry and dry cleaning services at Martinizing! Our customers rave about our timely and high-quality work, with garments often ready ahead of schedule. Our team is dedicated to providing excellent customer service, ensuring a warm and welcoming atmosphere for all. From delicate sweaters to linen tablecloths, our skilled staff, including our talented seamstress Margarita, take pride in their work, striving to exceed your expectations. With a strong focus on customer satisfaction, we're committed to making things right if anything goes wrong, as evidenced by our prompt response to feedback and concerns.

My experiences with Martinizing have been great. My clothes are always done ahead of the promised pickup date.  I recently put in two sweaters with leather like material (don't know what it's called) on the pockets and the belts and they warned me that the cleaning process could ruin those areas.  When I picked the sweaters up, they were as good as new.  I've only been using this cleaners for almost a year and I am satisfied.

Not happy….. I had a linen table cloth pressed and had to iron it anyway.   They hung it instead of rolling it up on a tube so there was a strong line(crease)  down the middle.

Update:  The manager reached out to me after this review to "make it right".  After I spot cleaned the shirt, Martinizing sent it out to be re-cleaned.  The shirt is now wearable.  Thank you to Sandra and Martinizing Dry Cleaning.

After years of being a long time customer I am now in the market for a new dry cleaner. After two tries of cleaning a silk shirt, it was still not clean and if it’s possible it was dirtier. 😢

The seamstress Margarita in Novi store  is absolutely amazing - she does wonderful work !

Always greeted warmly.  Any questions are responded to favorably.  Work completed timely!

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