At Tubbergen Cleaners & Laundry, we strive to provide a welcoming and reliable space for all your laundry needs. Our dedicated team works hard to ensure that every garment is cleaned with care, and we're committed to making your experience with us a positive one. Although we're not perfect and sometimes face challenges, we're always looking for ways to improve and better serve our community. With our 24-hour access, you can drop off or pick up your laundry at a time that suits you, and our wheelchair-accessible facility ensures that everyone can use our services with ease.

Tubbergen Cleaners & Laundry

Jamie,

Kindly make sure you have your facts correct before you errantly blame and call my staff, “Rude and Lazy.”  First, my employees work extremely hard in the heat and do their very best for our customers, including you.  I am very thankful for all they do as it is a very physical and difficult job.  For you to call them, “Rude and Lazy” is simply a fallacy.

Furthermore, I have your slip and you are incorrect as you did not give your number to my staff.  (I would post the slip here, however,  I want to respect your privacy and dignity.) As a result, the girls unfortunately had no way to to contact you.  Lastly, our press has not been broken so that is not factual either.

I see you have not picked up your flag as it has been done for some time.  Due to the condition it was in when it arrived, please be advised it needed to be processed several times so it did need extra attention and care.  You are welcome to contact me directly or call the cleaners and leave your number. I will graciously have our driver contact you and make arrangements with you regarding payment and delivery.

Mike

If I could give no stats, I would. I dropped a coffin flag off 2 months ago, that belongs to a friend, to be cleaned for him. I hadn’t heard anything back after a month. I called and was told she may not be able to clean it because of the type of mold on it and asked if I wanted her to try anyway. You had my number. Why not call for a month to ask me? I told her yes, to try anyways and got busy with my grandson being born and helping them out.

I went in today to ask about the flag and supposedly their press is broke and someone is coming to fix it in the morning. It was broken for a month? Why is this flag not done yet? Will never go to this establishment ever again. They are rude and lazy.

Brought a suit into be dry cleaned and went to pick it up and the teenager at the register started off being rude, then 3 people, including owner is looking for the suit. I asked if there was a problem and they said they can’t find it. After locating it she brought the pants out and they had fuzz particles on them. I asked why do they look dirty? The owner told me it was in a dryer with something that had fuzz on it and it’s called a lot roller to take it off. She was not polite at all. Then told me it would be 20 minutes. Both young girls in there were rude along with the owner. Tried to support local businesses but this is one place I will not be back too. Never have I seen a dry cleaners handle customers suits and articles of clothing in such a poor manor either. Took video of the suit before I left then the young girl asked if she could get photos. I politely told her no it looks fine but they should really handle customers property in a better way.

I sent someone in to drop of a suit to be dry cleaned.  She was told it would be ready by 4 on Friday.  She did show up earlier than scheduled (3:45), only to find they couldn't find the suit.    The staff was rude and short with her treated her as if she had done something wrong.  It's easy to see by the other reviews as of late.  Pay attention to the last year.  This establishment is not for the professional person.   I would avoid this place at all cost.  I promise you won't be missing much if you do.

Stay away. Been waiting over a month for my clothing to be returned. Called numerous times and just get a recorded message.  They don't return calls.

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Tubbergen Cleaners & Laundry