Experience the best in laundry and dry cleaning services at Hour Glass Cleaners-Woodland, where a team of friendly and skilled professionals are dedicated to providing top-notch care for your garments. With a strong commitment to quality and customer satisfaction, this wheelchair-accessible facility offers a welcoming and safe environment, perfect for dropping off your delicate items or doing a load of laundry. Enjoy the convenience of their services, from quick turnaround times to meticulous attention to detail, all at an affordable price.

Hour Glass Cleaners-Woodland

Disappointed with this dry cleaner. They accepted an item to clean that said "dry clean only" on it. The owner later admitted to me that he had hesitated to take it, but in the end he did accept it, and it disintegrated under their watch. Without consulting with me first, or letting me know what happened, they sent the pillow case to a seamstress to fix and after almost 2 months of my stopping in and calling them to find out where the pillow case was, they finally told me what had happened. They offered me a $20 credit to come back and use their services again when, in my opinion, they should have paid for a replacement. The original was about $50-$60. Needless to say I will not be going back again. Mistakes happen but this was handled very poorly.

Took a wool jacket there and it looks so incredible, I had to write a review as soon as I walked out the door. Inexpensive. Really nice woman works there. Fast. Took less than 2 full days to get it back. I’m thrilled!

Brought panel curtains in for a good cleaning and they came back beyond my expectations! The staff was very friendly and the turn around time was quick. Thank you  Hour Glass Cleaners!!

Great cleaner. The hours are bizarre not enough staff to be open on the way home from work. If they have to close wish they would open for drop off and pickup and close mid-day.

They are the laundry and dry cleaners for the Biltmore Estate.  Best cleaners I’ve ever used.  Very friendly.

Experience the highest level of quality and service at Swannanoa Cleaners, where our friendly and courteous staff are dedicated to making your dry cleaning experience exceptional. With a strong reputation built on trust, reliability, and attention to detail, we have been the go-to destination for laundry and dry cleaning needs in the community for years. Our customers rave about our prompt service, competitive prices, and the extra care we take to ensure your garments are handled with precision and care.

Swannanoa Cleaners

Fantastic experience! Staff is very courteous and welcoming. They answered all questions and the garments were ready exactly when they said they would be. Picking them up by the drive-thru door was a breeze. Totally recommend this location for your dry cleaning needs.

Tried Swannanoa Cleaners at Merrimon Ave for the first time and was very pleased with the outcome! The staff was very friendly and listened to my needs.  They informed me of issues. The price was good and timing was right. thank you🙂

Thank you Ms. Vicki for your continued excellent service.
We have trusted the North Merrimon Swannanoa Cleaners with our dry cleaning needs for the past 14 years, and we continue to be pleased with the care taken with our garments.  All of the staff are courteous and professional, and we are grateful for your good work.

Have used this Swannanoa Cleaners for 19 years...nothing lost, nothing damaged. Clothes always ready, usually before the promised date. Love receiving an email reminder that our clothes are ready. All the staff have been courteous and professional, and Miss Vicki is the best!  We appreciate her friendly care and love seeing her when we come in.

Have lived in cities where same-day dry cleaning is the norm (which is awesome!) and cities where it takes at least a week to turn around your dry cleaning (and you never know if it’ll be the complete order). We stumbled upon Swannanoa Cleaners on Merrimon 3 years ago and have never been disappointed. While we don’t get same-day service, we have zero complaints with the usual two-day turnaround here. Our orders are always ready on time, they’ve never lost anything, the drive-thru option is clutch, and the service is outstanding and consistent.

Experience the best in laundry and dry cleaning services at Swannanoa Cleaners, where exceptional quality meets outstanding customer care. With a proven track record of excellence, our skilled team takes pride in rescuing your treasured garments from tough stains and wear, whether it's a beloved leather jacket or a delicate wedding dress. From same-day pressing to meticulous cleaning and restoration, we're dedicated to exceeding your expectations and making you look and feel your best.

Got a older motorcycle leather jacket that had quite a bit of mold inside and out and they did a fantastic job of cleaning it. It was $76 and they send it out to people who are specifically for leather cleaning. Would definitely recommend!

Lifesavers. Have used Swannanoa cleaners for years, and they always do a great job. They were very helpful in getting an outfit pressed and ready same day. Inexpensive for the quality service they provide.

XS energy drink was accidentally spilled on my leather jacket that my husband bought me in Italy. I was so disappointed until Swannanoa Cleaners got the entire stain out. Thank you, thank you!

Such great customer service- I can’t recommend highly enough. They got all of the packaging/ shipping wrinkles out of my mother of the groom dress on very short notice After an hour in a steaming hot bathroom did absolutely nothing.
Without them and their “can do “attitude, I would have felt like a wrinkled mess at my son‘s wedding. Forever, grateful!

Highly recommended!  Great job on regular dry cleaning and getting basement mold out of a suede skirt.  I'd been meaning to get my wedding dress cleaned in order to store it away for sentimental reasons.  It only took me about ... oh ... 15 years! Lol!  They were able to remove 15-year-old hard-partying wedding reception stains and get the dress looking basically brand new!  I did NOT expect that!  Very happy customer. :-)

Hour Glass Cleaners-Asheville

A hidden gem, literally the back side of the building. Friendly service. Great work on suits and shirts. Will continue to use for dry cleaning. Also saw people dropping off and picking up larger winter weight comforters.

I've used hourglass cleaners many times and have been very happy with the job they do on the clothes.
It is located on the back side of Innsbruck Mall which makes it a little awkward to get to.  The Mall is mostly unused except for a few stores on the front and the Dry Cleaners on the back.  You'll feel like you're driving around a ghost town.
But you can drive right up to the door and have just a couple steps to get in the door.
The staff, will look a little haggard from the heat, are friendly and helpful.  I can usually get the clothes back within two business days.
My last drop off was a suit coat and pants with a shirt.  The cost was $20.50.

This cleaners ruined 3 pair of jeans.  They burned the flap that goes over the zipper and then said it must have been faulty cloth.  I bought 3 more pair and have been using another cleaner for 6 months and no problem.  They refused to do anything to make their problem , which ultimately is my problem, right.  It is obviously a shoe string operation, their location in Black Mountain is very run down, but the ladies that work there are very nice.

This is a great Dry Cleaner with great service and a fine group of people working there.  Mr. Greene the owner is a good man, and has hired some kind and talented ladies to take good care of your finest clothing!

11.03.2018 Their driver just almost caused multiple wrecks in a matter of about one minute.  That guy is a liability to the business and the town as a whole.

Discover the hidden gem of laundry services at Quick As A Wink Cleaners, where exceptional quality meets prompt turnaround times. With a team of skilled seamstresses and expert dry cleaners, this establishment has earned a stellar reputation for delivering outstanding results, from delicate fabric care to meticulous alterations. Whether you're a long-time local or just passing through, Quick As A Wink Cleaners is the go-to destination for all your laundry needs, providing a reliable and trustworthy experience that will leave you impressed and eager to return.

Quick As A Wink Cleaners

I had an excellent experience with a quick turn around tailoring job. I called ahead and asked if they could alter the length of sleeves in two days. When I arrived close to closing time they informed me that I could pick up the alteration on Friday - that just one day! The work was excellent. And it was an unforgiving fabric. I will definitely go again for future tailoring needs.

Gave them a delicate satin shirt that had multiple thick creases in it and a cardigan that needed a bit of sewing done on it and they nailed it at both. Shirt was beautifully pressed, not a single wrinkle and no wear on the fabric, and my cardigan is back to its original shape. They’re my new go-to dry cleaners in town for sure

I wish I had taken a before and after if my wool sweater. They made it brand new!! It’s beautiful and I was worried it was so pilled that they wouldn’t be able to fix it. I’ve taken other things here as well (large quilts and rugs) and everything has come back so clean. I won’t go anywhere else!

Quick as a Wink has wonderful seamstresses who do a terrific job altering my clothes! Also a wonderful dry cleaner!

Excellent service! Been a flight attendant 36 years and they have been one of the best dry cleaners throughout my career!

Experience the best in laundry care at Swannanoa Cleaners, where exceptional service and top-notch cleaning meet. With a team of friendly and professional staff, including Susan, Alex, and Dori, you can trust that your garments are in good hands. From unusual requests to everyday cleaning needs, Swannanoa Cleaners goes above and beyond to deliver outstanding results. With a commitment to quality and customer satisfaction, it's no wonder they've earned a 4.9-star rating from their loyal customers.

Swannanoa Cleaners on Hendersonville Road has been fantastic. Over the past 2 weeks I have had a couple of unusual requests and both Susan and Alex gave clear expectations and then went above and beyond. Early morning drop offs were easy and every interaction was kind. The pressed shirts came back with outstanding quality. When I was in a bind they helped without hesitation. These are genuine people who do excellent work. Five stars for Swannanoa Cleansers, all day, every day!  Thank you, Susan and Alex!

Great cleaners and staff are always pleasant.  Its a bit of a drive for me, but its far better than dealing with the cranky only remaining cleaners in waynesville.

I moved from a cleaners I had been using once American Cleaners closed to this branch of Swannanoa Cleaners at Hendersonville Rd. The staff are friendly and quick to answer questions and they provide excellent service. I wish I had searched better after American closed and had discovered this branch months ago. The work done is much better than what I was getting at the interim location and at a much better price. Because of service, friendliness, and cost, I have found my forever cleaners. Thank you so much!!!!!

This place 100% delivered when we needed them the most. Very friendly, responsive staff. They do move laundry off site to wash with blew my mind, but when the service is as good as theirs is, it makes sense.

I have been a customer for 19 years.

Dori in her entire team are always very friendly, professional and not to mention they do a good job cleaning your clothes!
Sometime back I picked up my cleaning and attached to one of the shirt hangers was a small white bag Containing a $50 bill that I had left in one of my shirt pockets.

It’s nice to know that  Swannanoa Cleaners has honest people working for them.

For that very reason the Biltmore  Location gets 5 stars!
⭐️⭐️⭐️⭐️⭐️
SG

Experience the convenience and care of Skyland Cleaners, your trusted local laundry and dry cleaning destination. With a commitment to quality and customer satisfaction, our friendly staff are dedicated to ensuring your garments are cleaned to perfection. From delicate items to everyday essentials, we take pride in providing a reliable and efficient service that fits your busy lifestyle. Our clean and wheelchair-accessible facility is designed with your comfort in mind, making it easy to drop off and pick up your laundry at a time that suits you.

Skyland Cleaners*

Cuff torn mostly off shirt and told that they received it that way and they noticed the tear when they were checking the shirt in, which could possibly be true. When I asked the owner why they didn't call or text me when they noticed it rather than tell me 5 days later when picking up my items? He told because in the past people would argue with him on the phone so he'd rather talk to them in person. I said: "I get that, but at least I would known it couldn't possibly be your fault because you wouldn't have had time to do anything yet." That set him off and he flipped out and started screaming in my face: "Don't tell me how to run my business, I've owned this for 32 year!" "I'm the only cleaners in this area so if you don't come back you'll have to drive way over to...., etc..." Then he told me to get off his property and not come back! Honestly, they generally do good work and I've never had an issue before but the owner's angry overreaction was disappointing. Perhaps he has something tragic going on in his life; I hope he finds some peace.

Said it would be ready Tuesday, didn’t get there till Wednesday and “she was working on it”.  Said it’d be another 5 minutes.  Left and went to Publix, called when I got out of Publix and was told another 20 minutes.  Went home and didn’t go back for several days.  When I did finally got my items they were done good but they ruined my slacks.  It appears some very hot tool melted them in the back???  There are all these lumps, I don’t know how else to describe it.  So, while the hem was done beautifully the pants are ruined elsewhere.

Wish I had a before and after but took my favorite jacket here because we accidentally dried blue pen and it was covered in it. The dry cleaning ladies (who are awesome and were really sweet to me and my daughter) told me it would be a few weeks but amazingly they got it out the next day! I was also just impressed by the professionalism, price, and quality.

Question: do you still use PCE aka tetrachloroethylene, perchloroethylene or perc? I'm asking because of the consensus that this stuff causes cancer.

Extremely negative experience. Clothing was not ready on the day it was due. No communication with customers that clothing would not be ready. A piece that was needed for a special occasion had solution on it that could not be laundered out at home. Staff were snarky and rude. For being a family-owned business it was disheartening to see how customers are treated.

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