Metrocrest Dry Cleaners, located at 3709 Spring Valley Rd in Addison, is celebrated for its exceptional customer service and commitment to quality dry cleaning and laundry services. With a 4.6/5 rating from 294 reviews, this establishment has become a staple in the local community, offering a range of services including tailoring alongside traditional dry cleaning. Operating in the heart of Addison, Metrocrest Dry Cleaners prides itself on a welcoming atmosphere and a heritage of excellence.

# Metrocrest Dry Cleaners: A Testament to Quality and Community Engagement

Nestled on 3709 Spring Valley Rd, Addison, Metrocrest Dry Cleaners stands as a beacon of quality and customer satisfaction in the local dry cleaning industry. Celebrated for its exceptional service, this establishment has woven itself into the fabric of the community, not just through its laundry services but also via a strong commitment to local partnerships and seasonal considerations that resonate with its clientele.

## Atmosphere and Heritage

From the moment customers walk through the doors of Metrocrest Dry Cleaners, they are greeted with a warm ambiance and friendly staff, hallmarks of a business deeply rooted in community values. Operating for numerous years, Metrocrest has built a reputation not only for the quality of its dry cleaning and tailoring services but also for its involvement in local initiatives. The owner, known among customers for his delightful demeanor, places a strong emphasis on making every visit a pleasant experience.

## Unique Aspects

Metrocrest distinguishes itself through several unique features. Notably, its partnership with Legacy Tailor in Dallas underscores its commitment to providing comprehensive garment care. Seasonal cleaning services, tailored to the needs of the Addison community, ensure that customers' wardrobes are prepared for any weather, reflecting the business's adaptability and customer-centric approach.

## Service Highlights

- **Comprehensive Garment Care**: Offers both dry cleaning and tailoring services.
- **Community Engagement**: Actively participates in local events and partnerships, enhancing its connection with the Addison area.
- **Seasonal Considerations**: Tailors services to meet the seasonal wardrobe needs of its clientele.

Located conveniently near 7-Eleven, Dutch Bros Coffee, and Starbucks, Metrocrest Dry Cleaners not only offers premier laundry services but also serves as a cornerstone of the local business ecosystem, demonstrating the enduring value of customer service, heritage, and community involvement in the competitive dry cleaning industry.

Metrocrest Dry Cleaners

7-Eleven

Dutch Bros Coffee

Starbucks

10/10 experience! Met the owner, and he was delightful. Raj, provided exceptional care for my clothes. Love the convenience of tailoring and dry cleaning in one place. Affordable pricing and outstanding customer service. They’re preserving my wedding dress and perfectly tailored my favorite pants. Highly recommend!

I looked and looked for a high quality dry cleaners at a fair price, and tailor. This is BOTH! Great quality at a fair price, plus great service and the best part of the experience, the welcome committee in the form of 3 sweet pooches! And they have a drive through. Plus, they turn it around in 24-hours! Score! They’ve earned their reviews!

I was looking for a new dry cleaner and read the stellar reviews for Metrocrest Cleaners. I decided to take a few items to them. I had 2 blazers, a dress, a pant set, a duster, a romper and two blouses. The romper needed alterations. I took my items in and explained what I needed. “$162. $100. It will be $100.” I agreed although it seemed like she made the price up. In two weeks, I returned. I gave my receipt to an older lady working that morning. She looked for about 15 minutes but was unable to find my items. “Come back on Monday”, she said and I agreed. I took my receipt and returned to my car. I looked at the receipt. The total read $35 with 4 items and a different card number. I re-entered the dry cleaners and informed the lady I had been given the wrong receipt. She asked my name and once she pulled me up in the system, she was able to find my clothes immediately. She hung them on the front rack. I immediately looked at the romper and saw that it had not been altered. I informed the lady that I wanted alterations on that item. “The person who does alterations is out.” She asked if I wanted them to keep the item and I declined. The dress, sheer, black with a faux leather shoulder and collar, had all of the leather ripped up. The lady told me that I had brought the item in that way, and they did not touch it. She deducted $15 from my bill.

I will be looking for another cleaners. The prices seemed random, I never got the alterations I paid for, and I was given the wrong receipt which caused unnecessary confusion.

I wish my experience was as good as those in the reviews I read.

Metrocrest Dry Cleaners is amazing! I was recommended to Metrocrest by Legacy Tailor in Dallas. I reached out and Wade was able to meet all my needs. Not only do they do an amazing job put their prices are unmatched. I bought my dress during the annual National Bridal Sale. It was a off the rack dress and was in bad shape. When I got it back it looked brand new!! They made my day so special. You can absolutely trust them with something as important as your wedding dress! I am so grateful I found them!

I been here a few times and they always do an excellent job with all clothes, as for customer service I would say other wise Puja always has a very rude attitude towards me, don’t know why I simply just drop off what I need and pick it up later when it’s ready but today was not it. Although other times I would just brush it off and go on about my day, today topped it off. I dropped off my husbands pair of jeans yesterday for a wash & heavy starch, but I asked how much because I usually just get his jeans starched then she proceeded to say if you’ve been here before why are you asking for price. Then today when I went to go pick them up as soon as I walked in she rolled her eyes at me then asked for my last name, gave me my stuff and walked away. Very rude and sad I will not be returning.

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